It seems that you're using an outdated browser. Some things may not work as they should (or don't work at all).
We suggest you upgrade newer and better browser like: Chrome, Firefox, Internet Explorer or Opera

×
avatar
Firek: .
To avoid such things in the future in the case someone is trying to buy a base game for a game which also has a version that contains the DLC maybe a Warning would be nice to warn them that they are about to buy only the base game. Nothing intrusive, just a line under the order with a link to the complete version.
So... did anyone actually understand all of this?

There's an awful lot of text, but I couldn't make much sense of it.

It's not about cheese, is it?
avatar
CharlesGrey: So... did anyone actually understand all of this?

There's an awful lot of text, but I couldn't make much sense of it.

It's not about cheese, is it?
Something something not reading stuff properly before buying.
Something something support.
avatar
CharlesGrey: So... did anyone actually understand all of this?

There's an awful lot of text, but I couldn't make much sense of it.

It's not about cheese, is it?
avatar
omega64: Something something not reading stuff properly before buying.
Something something support.
I read it as "Derp Rage Herp Rant Herp Anger Unrelated Stuff Derp"

Also there was something about Steam, Galaxy and most likely about cheese. I mean, it has to be cheese related somehow, or it's not a proper thread.
avatar
omega64: Something something not reading stuff properly before buying.
Something something support.
avatar
CharlesGrey: I read it as "Derp Rage Herp Rant Herp Anger Unrelated Stuff Derp"

Also there was something about Steam, Galaxy and most likely about cheese. I mean, it has to be cheese related somehow, or it's not a proper thread.
You're cheese! (obsessed)
avatar
omega64: You're cheese! (obsessed)
Don't make me blush now!

( That was a compliment, right? )
avatar
omega64: You're cheese! (obsessed)
avatar
CharlesGrey: Don't make me blush now!

( That was a compliment, right? )
Sure, why not.
Cheddar.
avatar
UhuruNUru: Then Dying Light appeared on GOG, I double checked, and got The complete package, maintaining my, remove steam from my PC, aims buy buying each one that gives me an offline Installer (GOG release is usual result).
This is the part where I got off the bus.

I realize this was quite early in the post, and there were volumes of text after this, but this is the point where my brain threatened to leap out of my skull and dash itself against the wall if I proceeded.

I hope whatever gibbering insanity happened to you got fixed, and may God have mercy on your soul.
Yeah. I made a purchase and was under the impression that it included the entire GOG catalog. I had bought it from this page https://www.gog.com/games?sort=bestselling&page=1 and it says I'm supposed to get 30 pages of stuff. This is false advertising and I expect full compensation. :|
avatar
UhuruNUru: Then Dying Light appeared on GOG, I double checked, and got The complete package, maintaining my, remove steam from my PC, aims buy buying each one that gives me an offline Installer (GOG release is usual result).
avatar
yogsloth: [..]this is the point where my brain threatened to leap out of my skull and dash itself against the wall if I proceeded.
I hope whatever gibbering insanity happened to you got fixed, and may God have mercy on your soul.
It was a struggle, but I made it to the end.
Don't give up mate! XD
Post edited April 07, 2016 by phaolo
Wow, was no replies showing hours after I made this post, When I gave up looking.
now it's full of them, and some misunderstanding my intent. (I'm British timezone, just got home from work)

So this is too clarify the GOG Staff responses first, users I'll read next.

I'm extremely satisfied about GOG's support, in my opinion (MY issue so the only opinion that matters),
GOG support went above and beyond my expectations, to resolve my issue.

I bought exactly what I got, that wasn't the issue I had.
What the page said at the time of buying, was:
X Rebirth: Home of Light Edition

What I expected was the Home of Light Expansion included with that, bundled with all the old X series games.
So yes I thought I'd bought the complete package, that was my intention, and I was misled into buying a cheaper package than, the actual one I wanted. So not exactly in GOG's interest to do this, sort of thing.

In other words the page Title misled me, I don't think, it was deliberate deception on GOG's part, I lay the blame firmly on the Publisher (Without proof that's actually the case, so my opinion only).
Why? Buying separate costs more? I don't think it's wise (Publishers, and Wise are rarely a match).

Egosoft is dev and publisher, in this case, but as I also said, I had seen the same tactic used with Dying Light, on Steam, where as an existing owner, I suddenly had the Forsaken Edition, without owning the expansion.

This is 100% shady and ultimately, the Stores responsibility, regardless of the stores innocence or guilt as to the shadiness.

However, I don't think any intent to deceive, was behind GOG or Steam's failure to spot it sooner, I think the Publisher knew full well what this could imply, I consider any such False Rebadging, shady as hell, and don't give a damn about the legality or not of the practice, it's shady as hell, legal or not.

I discovered this when instead of owning X Rebirth: Home of Light Edition, i suddenly discovered I owned:
X Rebirth

This page change is a fact, and GOG support never denied it, happened to me. Further research Showed Steam was now the Dying Light as the base game , as well, so corrected on Steam also
My demanded remedy was:
I would pay the Price Advertised for the Complete Bundle, on the day I was misled (the release day)
I expected it to cost about £10 more than I paid for the Incomplete bundle.

GOG Support's response was to gift me the expansion as apology for my being misled, which is more than satisfactory to me.

Hence the post about a new shady publisher tactic, I've now seen twice on separate sites.
The general warning this is intended to convey is watch out for this
Game Name: Expansion Edition

Double check it actually contains the actual Expansion, if not, that is shady.

[EDIT] Now I've read the user comments, I think the above clarifies the issue, let me know if it's not clear.
Post edited April 08, 2016 by UhuruNUru
avatar
Firek: If I understand correctly, you were on the X Rebirth product page, and clicked "add to cart" under "buy series". The series lists all the X games, including X Rebirth - not the Complete Edition instead, or the Complete Edition Upgrade alongside the base game.
The Upgrade is available on the same page as well, above the "buy series" section. It is not listed again under "buy series".
Another reason why it is not listed here (other than not listing the same thing twice) is that we would rather not force the Upgrade by default, onto people who want to buy the series, and make them pay more for something they may not want.
If someone wants to get the Upgrade, they're welcome to do so either by buying it in the same order, or in a separate order afterwards. There is no discount for buying X Rebirth together with the Upgrade, so it makes no difference when one purchases it.
avatar
omega64: Alright, that makes sense.
Just read this again, not how I saw it,
My memory is fallible.

Example, for years I've said I discovered GOG after getting broken KOTOR 1 and 2 on Steam, and believed it true.
This incident led to my discovering that's not factual
My first GOG game(s), according to GOG were;
The Longest Journey
Dreamfall: The Longest Journey (I crowdfunded Dreamfall: Chapters as well), memory suggests link?

The reality is as I now see, that KOTOR was, when GOG replaced Steam, as my preferred store.

Dying Light this happened for certain, i owned it on Steam at the time it changed, now it's again just Dying Light.

I stand by my second posts sequence of events, accepting it's from memory, but whether accurate or not, it's how it looked from my viewpoint.

The warning is valid, regardless of the X Rebirth facts, This certainly happened with Dying Light on Steam.
If GOG find a genuine reason, to cause this appearance of deception, accidentally, I will accept it, in that case.
That doesn't affect the warnings existence, that's validated by a single example, that is Dying Light.

FYI
I no longer own Dying Light on Steam, I got game and expansion when released on GOG, the day before X Series.
These release day purchases for products I already own, on a Store Client, get a slight discount.
Price isn't an issue for me, buying the correct version is.
Offline installer and DRM free is worth it for me.
Post edited April 08, 2016 by UhuruNUru