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General discussionMissing games (4 posts) (4 posts) 
(4 posts) 
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This is my favourite topic
Posted January 27, 2021
I have missing games from an order and tried contacting support but only ever got an automated reply. Not sure what to do now
What can i do?
Post edited January 27, 2021 by Spooki3Cookie
No posts in this topic were marked as the solution yet. If you can help, add your reply
Posted January 27, 2021
How long ago was this? There is a sticky post on the forum about support delays, maybe they still have a backlog. If you got the automated reply, your support request should exist as a ticket in their system - they should get back to you eventually.
Posted January 27, 2021
avatar
Spooki3Cookie: I have missing games from an order and tried contacting support but only ever got an automated reply. Not sure what to do now
What can i do?
Have you done an account refresh? (https://www.gog.com/user/refresh)

Did you reply to the automated email telling them to keep the ticket open?
Posted January 27, 2021
We are sorry for the delays, our team is still overwhelmed.
Your tickets have been assigned to an agent. Please wait for a reply via e-mail.
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This is my favourite topic
Community
General discussionMissing games (4 posts) (4 posts) 
(4 posts)