Tsk, I still remember (not that it would be hard, since it was just a few months ago) when even hinting about moderation was a sure way to get instantly downrepped and those kind of ideas -showing a certain foresight, btw- were unmercifully smashed by some of the same members of the community that now see it as a problem. How things can change!
Regardless of this little thing I
had to say -because it just fair- the OP is undoubtedly right.
GOG didn't care for the state of their own site for months, and they now remind me a bit of Alexander the Great's empire: enormous, uncontrolled expansion with no solid structures to make it viable which eventually lead it to crumble for the same reason.
They'll deeply regret it in the end, probably not as much for the declining community as for their total lack of security and overly bugged website/client combo. I understand that they would like to expand as much as possible as long as it is so easy, yet if they don't do it with solid code they are just murdering their own business. Seriously, I think that the greatest menace for this site is neither Steam nor DRM, but GOG itself.
As I have already stated months ago and as many are saying again right now, I think the best short-term solution would be to prevent accounts with no purchases to post in the General Discussion and in the subforums of games they don't own. The current spammin' troll would "die" the same day.
Yes, there might be some good users who would be unjustly blocked for this (like those people who cannot find a payment method accepted by GOG and end up obtaining games by trading), but as a temporary solution while implementing real security measures and "sanction" options it would be certainly better than allowing the floodgates to remain open, especially since the limit would consist in just a few cents.
In any case, I don't see trolls and scammers as the biggest problem: if you check the “hot” threads you'll see that the vast majority of the real troublemakers and harassers are not new users, and none of them made great effort to limit themselves or to keep a bit of decency around. They
could have kept things civil, but they didn't. GOG is at fault for not stopping them, sure, but they certainly didn't start any fire.
The situation of this place is not far from the critiques I move every day to my country: when nobody enforce the rules,
homo homini lupus. It has always been like that from the dawn of times, no matter the context.
People will never get along by good will an morality alone... besides, there can be no moral if there is no order, as even the best person in the world will simply bite back if bitten first.
Also, I think Judas was right: giveaways on a big site means just asking for trouble, no matter the level of moderation. After my “missed the freebie” thread last summer I think I have grasped the full extent of this, with people ignoring any kind of rule, trying to scam on every occasion, harassing me because I didn't allow them to get “THEIR game” (like I owed them anything!) and freely spitting on others' kindness.
I have no intention of ever hosting another giveaway; now I just gift to people I know... and I get to know them simply by browsing the boards. Still plenty of great folks around. Don't let anyone know that they can gain something for free, ot they will come in hordes. Simply give when you feel like it, to people you individually choose based on your own preferences, no luck involved. I would invite everyone to do the same, especially since the only open giveaway I though was really working -the BBBBoB- now is not running.
For what concerns the boycott, I agree with real.geizterfahr. Quoting:
real.geizterfahr: Forum boycott? Bad idea... I thought about this too, but when we leave and stop to complain, GOG will see this as a success and as a confirmation that they're doing everything right and that they don't have to do anything at all, because all problems will resolve themselves.
This will accomplish nothing, because all the community together won't reach 500 units, with over a million (if stats are to be trusted) of active customers. Even if everyone agreed with your views, our numbers are insignificant and can be easily ignored, especially when silent.
One last thing, to the nice guys who are reading: learn what “freedom of speech” means.
Being free to speak is directly tied to freedom of opinion: you should be able to voice your opinions without fearing repercussions. It does not mean "being able to say whatever I please".
The problem is: opinions are not positive knowledge, but they must be based on something, they need to have a grasp on certain aspects of reality that tie to your visions, beliefs of judgments of them.
Insults, swearing, harassment and similar are NOT opinions, hence are not protected by any right and
can -and should, since there is nothing to gain from them- be limited. By twisting the definition to justify your repulsive and abusive behavior you are just proving what you are: a simple -speaking a language even you could understand- shithead.
-Rep 867, now I want to see what happens.