Hello,

I have a clean installation of GOG Galaxy on my Mac laptop. When I start Galaxy I get a window with the message 'The application "GalaxyClient.app" can't be opened.' See attachment

Even so, Galaxy starts and after a little while it crashes.

I have tried deleting GalaxyClient.app along with the /Users/Shared/GOG.com/Galaxy folder and reinstalling, but the result is the same.

Is there a fix for this?

macOS Sierra 10.12.5
GOG Galaxy 1.2.9

Thanks,
Janus

Hi,

Thank you for your response. The executable flag is set:

drwxrwxrwx 3 janus admin 102B May 22 19:19 ./
drwxrwxrwx 9 janus admin 306B May 22 19:19 ../
-rwxrwxrwx 1 janus admin 16M May 22 19:19 GalaxyClient*

I've got a similar issue on my MacBook, here is the output from the terminal

2017-06-01 13:47:35.333 [Error][Comm Service Reconnect (25)]: Unable to connect to Communication Service: Error Message: Failed to reconnect to Communication Service after 10 attempts with reconnect interval 1000ms.
Stack Trace
2 GalaxyClient 0x000000010e2dbc98 _ZN6galaxy27service_message_interchange9internals21CommServiceConnection25reconnectWithManyAttemptsEhNSt3__16c hrono8durationIxNS3_5ratioILl1ELl1000EEEEE + 904
3 GalaxyClient 0x000000010e2e041d _ZN4Poco6Thread15FunctorRunnableIZN6galaxy27service_message_interchange9internals21CommServiceConnection20star tReconnectThreadEvE4$_15E3runEv + 29
4 libPocoFoundation.42.dylib 0x0000000114cbd000 _ZN4Poco10ThreadImpl13runnableEntryEPv + 176
5 libsystem_pthread.dylib 0x00007fffe76e29af _pthread_body + 180
6 libsystem_pthread.dylib 0x00007fffe76e28fb _pthread_body + 0
7 libsystem_pthread.dylib 0x00007fffe76e2101 thread_start + 13

Okay, looks like after I restarted my laptop the client works without any problem!
Thanks Fallen_Zen for your help!

Here is the output:
--prepared:/Applications/GalaxyClient.app/Contents/Frameworks/libpcre.dylib
--validated:/Applications/GalaxyClient.app/Contents/Frameworks/libpcre.dylib
--prepared:/Applications/GalaxyClient.app/Contents/Frameworks/libexpat.dylib
--validated:/Applications/GalaxyClient.app/Contents/Frameworks/libexpat.dylib
--prepared:/Applications/GalaxyClient.app/Contents/Frameworks/libcrypto.1.0.0.dylib
--validated:/Applications/GalaxyClient.app/Contents/Frameworks/libcrypto.1.0.0.dylib
--prepared:/Applications/GalaxyClient.app/Contents/Frameworks/GalaxyClient Helper NP.app
--validated:/Applications/GalaxyClient.app/Contents/Frameworks/GalaxyClient Helper NP.app
--prepared:/Applications/GalaxyClient.app/Contents/Frameworks/libPocoCrypto.42.dylib
--validated:/Applications/GalaxyClient.app/Contents/Frameworks/libPocoCrypto.42.dylib
--prepared:/Applications/GalaxyClient.app/Contents/Frameworks/GOG Galaxy Protocol Helper.app
--validated:/Applications/GalaxyClient.app/Contents/Frameworks/GOG Galaxy Protocol Helper.app
--prepared:/Applications/GalaxyClient.app/Contents/Frameworks/GalaxyClient Helper.app
--validated:/Applications/GalaxyClient.app/Contents/Frameworks/GalaxyClient Helper.app
--prepared:/Applications/GalaxyClient.app/Contents/Frameworks/GalaxyClient Helper EH.app
--validated:/Applications/GalaxyClient.app/Contents/Frameworks/GalaxyClient Helper EH.app
--prepared:/Applications/GalaxyClient.app/Contents/Frameworks/Chromium Embedded Framework.framework
--validated:/Applications/GalaxyClient.app/Contents/Frameworks/Chromium Embedded Framework.framework
--prepared:/Applications/GalaxyClient.app/Contents/Frameworks/libPocoDataSQLite.42.dylib
--validated:/Applications/GalaxyClient.app/Contents/Frameworks/libPocoDataSQLite.42.dylib
--prepared:/Applications/GalaxyClient.app/Contents/Frameworks/libPocoJSON.42.dylib
--validated:/Applications/GalaxyClient.app/Contents/Frameworks/libPocoJSON.42.dylib
--prepared:/Applications/GalaxyClient.app/Contents/Frameworks/libPocoData.42.dylib
--validated:/Applications/GalaxyClient.app/Contents/Frameworks/libPocoData.42.dylib
--prepared:/Applications/GalaxyClient.app/Contents/Frameworks/libPocoFoundation.42.dylib
--validated:/Applications/GalaxyClient.app/Contents/Frameworks/libPocoFoundation.42.dylib
--prepared:/Applications/GalaxyClient.app/Contents/Frameworks/libPocoNetSSL.42.dylib--prepared:/Applications/G alaxyClient.app/Contents/Frameworks/libPocoNet.42.dylib
--validated:/Applications/GalaxyClient.app/Contents/Frameworks/libPocoNetSSL.42.dylib--validated:/Applications /GalaxyClient.app/Contents/Frameworks/libPocoNet.42.dylib
--prepared:/Applications/GalaxyClient.app/Contents/Frameworks/libPocoUtil.42.dylib
--validated:/Applications/GalaxyClient.app/Contents/Frameworks/libPocoUtil.42.dylib
--prepared:/Applications/GalaxyClient.app/Contents/Frameworks/libPocoXML.42.dylib
--validated:/Applications/GalaxyClient.app/Contents/Frameworks/libPocoXML.42.dylib
--prepared:/Applications/GalaxyClient.app/Contents/Frameworks/libPocoZip.42.dylib
--validated:/Applications/GalaxyClient.app/Contents/Frameworks/libPocoZip.42.dylib
--prepared:/Applications/GalaxyClient.app/Contents/Frameworks/libz.1.2.8.dylib
--validated:/Applications/GalaxyClient.app/Contents/Frameworks/libz.1.2.8.dylib
--prepared:/Applications/GalaxyClient.app/Contents/Frameworks/libsqlite.3.10.2.dylib
--validated:/Applications/GalaxyClient.app/Contents/Frameworks/libsqlite.3.10.2.dylib
--prepared:/Applications/GalaxyClient.app/Contents/Frameworks/libssl.1.0.0.dylib
--validated:/Applications/GalaxyClient.app/Contents/Frameworks/libssl.1.0.0.dylib
--prepared:/Applications/GalaxyClient.app/Contents/Frameworks/QtCore.framework
--validated:/Applications/GalaxyClient.app/Contents/Frameworks/QtCore.framework
/Applications/GalaxyClient.app: valid on disk
/Applications/GalaxyClient.app: satisfies its Designated Requirement A bunch of stuff gets written to the Terminal and after 10 retries it fails with the message below,

It looks like the same error that g3o gets, but in my case rebooting does not help.

Thank you.

2017-06-01 21:22:42.527 [Error][Comm Service Reconnect (26)]: Unable to connect to Communication Service: Error Message: Failed to reconnect to Communication Service after 10 attempts with reconnect interval 1000ms.
Stack Trace
2 GalaxyClient 0x0000000101bd1c98 _ZN6galaxy27service_message_interchange9internals21CommServiceConnection25reconnectWithManyAttemptsEhNSt3__16c hrono8durationIxNS3_5ratioILl1ELl1000EEEEE + 904
3 GalaxyClient 0x0000000101bd641d _ZN4Poco6Thread15FunctorRunnableIZN6galaxy27service_message_interchange9internals21CommServiceConnection20star tReconnectThreadEvE4$_15E3runEv + 29
4 libPocoFoundation.42.dylib 0x00000001085af000 _ZN4Poco10ThreadImpl13runnableEntryEPv + 176
5 libsystem_pthread.dylib 0x00007fffc0dbb93b _pthread_body + 180
6 libsystem_pthread.dylib 0x00007fffc0dbb887 _pthread_body + 0
7 libsystem_pthread.dylib 0x00007fffc0dbb08d thread_start + 13
-----

2017-06-01 21:22:42.536 [Fatal][Comm Service Reconnect (26)]: GOG Galaxy encountered a fatal error: unknown exception
Logger Exception: System exception(cannot lock mutex), code 0
Logger Exception: System exception(cannot lock mutex), code 0

Hello,

Any news on this?

Thank you

Please pardon the thread necromancy, but I also just spent a couple night troubleshooting this very same issue.

After running via the CLI, I discovered that ~/Library/App Support/GOG.com was owned by root and not my user. Fixing that permissions issue solved this problem for me.

That did it for me as Well!!!! TOPP!!!!
Thx alot!

looks like here all ppl are the pro hackers that can find and fix permissions and it's grate! but can you make help for noobs lake me?))

I get back on this topic, because I have some similar issues, even if the root cause is different.

With the latest GOG Galaxy client on Mac OS 10.9.5 it start to crash everytime (I did not update it since a certain time so the issue may not be related to the last version.

But basically, here is the console output:

for /Applications/GOG Galaxy.app/Contents/MacOS/../Frameworks/Chromium Embedded Framework.framework/Chromium Embedded Framework
dyld: Registered code signature for /Applications/GOG Galaxy.app/Contents/MacOS/../Frameworks/libexpat.dylib
dyld: lazy symbol binding failed: Symbol not found: _OSAtomicDecrement32
Referenced from: /Applications/GOG Galaxy.app/Contents/MacOS/./GOG Galaxy
Expected in: /usr/lib/libSystem.B.dylib

dyld: Symbol not found: _OSAtomicDecrement32
Referenced from: /Applications/GOG Galaxy.app/Contents/MacOS/./GOG Galaxy
Expected in: /usr/lib/libSystem.B.dylib

Trace/BPT trap: 5


I found some related comment :


OSAtomicDecrement32 is in OSAtomic.h. It is useful when implementing locks or retain counts in a multi-threaded program.

It's marked as being available on 7.1 and up only (on iPhone) which is why you are crashing.

__OSX_AVAILABLE_STARTING(__MAC_NA, __IPHONE_7_1)
int32_t OSAtomicDecrement32( volatile int32_t *__theValue );

source: h t t p s : / / stackoverflow.com/questions/25342932/app-crashed-on-ios-7-0-works-fine-on-7-1

So I suspect that now the GOG Galaxy client is using OSAtomic.h which is maybe not available on my MacOs Version.

Could you confirm please? and maybe if a fix could be proposed?

Thanks a lot!