Posted January 08, 2017
LiefLayer: You are right, use Linux is easy. But if there is a problem of any kind usually the GUI answer is different from distro to distro (because there are different DE). So usually power user suggest to use a command line fix... a bash script... or something universal like that.
This is true to an extent, but on the other hand it means people aren't forced to use a UI they loathe & find gets in the way of what they want to do (I personally can't stand Ubuntu's Unity UI and if that was my only choice I'd not use Linux). Plus Microsoft are far from perfect in this regard - they've always made arbitrary and often seemingly pointless changes to their UI between versions, the most egregious being the travesty of a UI they tried forcing on everyone with Win8.x... that was actually one of the things that pushed me over to Linux :)
LiefLayer: if I put linux to my parents computer they will call me evey minutes to "fix" something, and sometimes there is a real problem to fix (something like "I cannot connect. The wireless card is not recognized by the system") and they ask me to put windows again... if I put windows they call me once in a while to "fix" something that is not a problem (something like "how can I attach a jpg to a mail?").
Support for some hardware is a big issue, especially things like wifi cards, but it's not the fault of Linux or its developers. Some hardware manufacturers don't yet provide Linux drivers nor do they provide specifications to allow community developers to more easily write them, so they're forced to reverse-engineer Windows drivers, with mixed results. It's an issue that'll take time to resolve (and more users to give them more incentive to support Linux), but fortunately things are fast improving in that regard as Linux marketshare grows. Also, my mother uses Mint on her laptop and she's not very computer literate at all, but she very rarely encounters any real problems with it.
Which is why Ubuntu/Mint/etc. are ideal choices for the average user and are the de-facto "standard distro" for general desktop use.