Posted July 19, 2021
Where can I post a bug I found?
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Ahaenobarbus
New User
Registered: Jun 2020
From Mongolia
morolf
I own Komodo dragons as pets
Registered: Aug 2012
From Germany
Posted July 19, 2021
I take it from your other post that you've got a problem with games not showing up in Galaxy? Probably best to contact support;
https://support.gog.com/hc/en-us/categories/201553025?product=gog
https://support.gog.com/hc/en-us/categories/201553025?product=gog
Orkhepaj
SuperStraight Win10 Groomer Smasher
Registered: Apr 2012
From Hungary
Ice_Mage
(⊃｡•́‿•̀｡)⊃━☆ﾟ*･｡*✲ﾟ
Registered: Mar 2020
From Romania
Posted July 19, 2021
GOG Galaxy: click the cog wheel in the top left, then choose Report Issue. There's also the GOG Galaxy section of the support page, and the GOG Galaxy forum.
Games: check the Game Technical Issues section of the support page, as well as the game's forum both here and on Steam. If there's no solution there, check the developer or publisher's site for support options, or open a new support ticket here on GOG from the aforementioned technical issues link.
Website: check the Account and Store section of the support page. If nothing there helps, there's a link to open a support ticket on that page. There's also this General Discussion forum.
morolf: I take it from your other post that you've got a problem with games not showing up in Galaxy? That issue should've been fixed in the latest update. Click the cog wheel in the top left, then choose Changelog. If the latest entry isn't version 2.0.40, exit the application, then manually download and install the latest version from gogalaxy.com. If that doesn't help, try logging out, then back in. If that doesn't help either, open a support ticket.
Games: check the Game Technical Issues section of the support page, as well as the game's forum both here and on Steam. If there's no solution there, check the developer or publisher's site for support options, or open a new support ticket here on GOG from the aforementioned technical issues link.
Website: check the Account and Store section of the support page. If nothing there helps, there's a link to open a support ticket on that page. There's also this General Discussion forum.
