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General discussion"Installation failed: disk access problem" on Witcher 3(11 posts)(11 posts)
(11 posts)
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Posted March 26, 2016
Hi,

I have the Witcher 3 game since its release last year, and I had no trouble ever using GogGalaxy. Until now. Yesterday I played for a while and then got out of the game, and some hours later I tried to play again and that messagge appear right next to the "more" button. it won¡t let me press the "play" button and I'm kind of worried, since apparently nothing has changed at all to cause this...

Any advice? I just hope my achivements don't get erased and, when Blood and Wine arrives, I can just download it just as I did with Hearts of Stone.

Thank you all
No posts in this topic were marked as the solution yet. If you can help, add your reply
Posted March 26, 2016
avatar
valensaz93: Hi,

I have the Witcher 3 game since its release last year, and I had no trouble ever using GogGalaxy. Until now. Yesterday I played for a while and then got out of the game, and some hours later I tried to play again and that messagge appear right next to the "more" button. it won¡t let me press the "play" button and I'm kind of worried, since apparently nothing has changed at all to cause this...

Any advice? I just hope my achivements don't get erased and, when Blood and Wine arrives, I can just download it just as I did with Hearts of Stone.

Thank you all
Do you have enough of free space on system drive & drive where TW3 is installed? Maybe your saves ate it up a bit ;)
Posted March 26, 2016
avatar
valensaz93: Hi,

I have the Witcher 3 game since its release last year, and I had no trouble ever using GogGalaxy. Until now. Yesterday I played for a while and then got out of the game, and some hours later I tried to play again and that messagge appear right next to the "more" button. it won¡t let me press the "play" button and I'm kind of worried, since apparently nothing has changed at all to cause this...

Any advice? I just hope my achivements don't get erased and, when Blood and Wine arrives, I can just download it just as I did with Hearts of Stone.

Thank you all
avatar
Thiev: Do you have enough of free space on system drive & drive where TW3 is installed? Maybe your saves ate it up a bit ;)
mmm it can be... I'll try and make some space. I don't really know what it is trying to download so I don't know how much space it needs but maybe this will work. Thank you! I'll let you know if it worked
Posted March 27, 2016
Now it says "Game Corrupted"...
Posted March 27, 2016
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valensaz93: Now it says "Game Corrupted"...
You could try going to More -> Manage - Verify/Repair in Galaxy.
Posted April 02, 2016
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valensaz93: Now it says "Game Corrupted"...
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Smannesman: You could try going to More -> Manage - Verify/Repair in Galaxy.
That's exactly what I do and it just says at the end "Installation failed: disk access problem"
Posted April 02, 2016
Temporarily turn off your antivirus/firewall and check again.
Posted April 04, 2016
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mike_cesara: Temporarily turn off your antivirus/firewall and check again.
Nothing, this keeps appearing and then the same error messagge...

I don't think it's readable... it says "Updating. Getting file lists..." and then nothing ever gets downloaded
Attachments:
captura_de_panta.png (183 Kb)
Post edited April 04, 2016 by valensaz93
Posted April 04, 2016
You may want to ask here, as it is the Witcher 3 forum:
https://www.gog.com/forum/the_witcher_3_wild_hunt#1459715930

OR

whereas this appears to be a technical issue, you can ask GOG Support:
https://www.gog.com/support

Click game support, find Witcher 3 (your own games will be listed)
Underneath are some common solutions. if none of those match, then look to the right, under contact (or something similar), and you can submit the question to GOG support.

Hope this helps.
Posted April 04, 2016
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mike_cesara: Temporarily turn off your antivirus/firewall and check again.
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valensaz93: Nothing, this keeps appearing and then the same error messagge...

I don't think it's readable... it says "Updating. Getting file lists..." and then nothing ever gets downloaded
From my experience getting file lists may take some time. For me it was just a moment, for my friend took several minutes before files start downloading.
Posted April 04, 2016
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valensaz93: Nothing, this keeps appearing and then the same error messagge...

I don't think it's readable... it says "Updating. Getting file lists..." and then nothing ever gets downloaded
avatar
mike_cesara: From my experience getting file lists may take some time. For me it was just a moment, for my friend took several minutes before files start downloading.
It takes a while and then it just says "error" or "Game corrupted" or "Installation failed: disk access problem", and everything without downloading a single file
avatar
Stryder2931: You may want to ask here, as it is the Witcher 3 forum:
https://www.gog.com/forum/the_witcher_3_wild_hunt#1459715930

OR

whereas this appears to be a technical issue, you can ask GOG Support:
https://www.gog.com/support

Click game support, find Witcher 3 (your own games will be listed)
Underneath are some common solutions. if none of those match, then look to the right, under contact (or something similar), and you can submit the question to GOG support.

Hope this helps.
I'll try this, thank you!
Post edited April 04, 2016 by valensaz93
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General discussion"Installation failed: disk access problem" on Witcher 3(11 posts)(11 posts)
(11 posts)