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...Gog deleted the thread*. I saw it coming, so I copied it.

"HOLY SHIT THAT WAS FAST!

We can't get a statement about Devotion - five weeks on, you can spew racist insults and death wishes on the chinese forum without any moderation - three weeks on...

AND it takes Gog not even thirty MINUTES to crack on polite criticism!"

FIFTEEN MINUTES! NEW PERSONAL BEST! WAY TO GO, Oncle GOG!

*the "deleting threads about deleted threads" thread
Post edited January 22, 2021 by Dalswyn
oh no! :o

the spam got deleted for the third time? We need to know why! >:o
Woah. They actually deleted Titanium's thread.
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XYCat: oh no! :o

the spam got deleted for the third time? We need to know why! >:o
It's actually not spam (and you know it), but by deleting it, Gog invites spam.
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XYCat: oh no! :o

the spam got deleted for the third time? We need to know why! >:o
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Dalswyn: It's actually not spam (and you know it), but by deleting it, Gog invites spam.
Yeah, posting the same shit over and over is spam. Like we'll see in a bit when this spam gets deleted and one of you spammers post it again.
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Grargar: Woah. They actually deleted Titanium's thread.
I wonder why, since it was bringing up deleted spam for the third time in a row.
Post edited January 22, 2021 by XYCat
Or it could have been deleted because:

- It was a duplicate thread which is valid as there are technically two threads already going about this issue.

- Was was typed in the thread violated the rules of this forum.


Please note, I do agree that GOG needs to make a public statement about this issue.
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Dalswyn: It's actually not spam (and you know it), but by deleting it, Gog invites spam.
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XYCat: Yeah, posting the same shit over and over is spam. Like we'll see in a bit when this spam gets deleted and one of you spammers post it again.
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Grargar: Woah. They actually deleted Titanium's thread.
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XYCat: I wonder why, since it was bringing up deleted spam for the third time in a row.
No one would feel like posting again if it was not deleted in the first place...
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XYCat: Yeah, posting the same shit over and over is spam. Like we'll see in a bit when this spam gets deleted and one of you spammers post it again.

I wonder why, since it was bringing up deleted spam for the third time in a row.
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Dalswyn: No one would feel like posting again if it was not deleted in the first place...
Definitely, was the important deleted spam something that already has a sticky? Or was it something you guys already started 50 threads about?
I've tried to be quite optimistic about how they are handling things in terms of moderation, but like...yeah

There are no commutations from staff to users beyond a few lines that often make no sense.

The communications, when there, rarely have any alignment of consistency from mod to mod.

There's always this kinda sterile nature to it all that comes off as abrasive, borderline disdain. Especially depending on what users are involved.

The act of thread deletion should be the last resort, not the default. It fundamentally breaks down the line of communication between the users (e.g. your customers, the people talking about your service) and the staff, creating more problems each and every time.

If it's spam, lock it for an hour with why the post was locked, then delete it. At least people will know exactly why it was deleted.

The list could go on. I hope they can come together and figure it out, at the moment the slap-dash nature of it amateurish at best and gleefully negligent at worst. I would give further pointers, but then I'd have to start issuing invoices. But I will say...

You're modelling a forum, not standing guard in a prison. You can talk to them.
Post edited January 22, 2021 by Linko64
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Dalswyn: No one would feel like posting again if it was not deleted in the first place...
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XYCat: Definitely, was the important deleted spam something that already has a sticky? Or was it something you guys already started 50 threads about?
Cracking on that sort of threads is something that's flared up in the last couple of weeks, so... yes, I would say it is relevant.
Wow. This is so sad.

Are the Chinese running the GOG forums now?
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XYCat: Definitely, was the important deleted spam something that already has a sticky? Or was it something you guys already started 50 threads about?
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Dalswyn: Cracking on that sort of threads is something that's flared up in the last couple of weeks, so... yes, I would say it is relevant.
Awesome, but was it something that already has a sticky or was it something you guys started 50 threads about?
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XYCat: I wonder why, since it was bringing up deleted spam for the third time in a row.
I got an angry letter to boot.

I replied 'Harder'

It might get bad. I'm worried because we didn't agree on a safe word.
Post edited January 22, 2021 by Titanium
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Dalswyn: Cracking on that sort of threads is something that's flared up in the last couple of weeks, so... yes, I would say it is relevant.
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XYCat: Awesome, but was it something that already has a sticky or was it something you guys started 50 threads about?
"Please keep in mind messaging a moderator to dispute your ticket, or opening a thread about your refund on the forum will not escalate the case. We will delete such threads from now on, as they make it hard for others to follow the forum. "

In law school, they'll teach you that it is not the same thing.
Post edited January 22, 2021 by Dalswyn
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XYCat: Awesome, but was it something that already has a sticky or was it something you guys started 50 threads about?
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Dalswyn: "Please keep in mind messaging a moderator to dispute your ticket, or opening a thread about your refund on the forum will not escalate the case. We will delete such threads from now on, as they make it hard for others to follow the forum. "

In law school, they'll teach you that it is not the same thing.
Ok great, but do they teach you in law school whether the initial spam that got deleted was on the topic of something that already has a sticky thread, or on the topic of something that you start a thread like every day so there's numerous threads with the exact same content here already?