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Every time I click the "Pay for your order now" button it always refreshes the page instead of sending me to PayPal. I tried the following.

1. Other browsers.
2. Phone.
3. Credit card/Safepay.
4. Gifting to myself.
5. MAKING ANOTHER GOG ACCOUNT.
6. A whole new computer.

WTF!? I even contacted support and I'm told that they can't replicate the issue and to use another browser. Anyone help?

That's 3 games I didn't manage to get!
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NEO117: Every time I click the "Pay for your order now" button it always refreshes the page instead of sending me to PayPal. I tried the following.

1. Other browsers.
2. Phone.
3. Credit card/Safepay.
4. Gifting to myself.
5. MAKING ANOTHER GOG ACCOUNT.
6. A whole new computer.

WTF!? I even contacted support and I'm told that they can't replicate the issue and to use another browser. Anyone help?

That's 3 games I didn't manage to get!
thats strange , did it happened before during the promo?
i sat the refreshing again (was gone for a long time) so i pressed F5 and the buy butoons appeard again
You cant try to press f5 and see if the green spinning butoons will disappear and the buy button is visible again, then press it and the hope for the best.
I cannot, either.

The checkout page does not load properly.

The gog links at the top are there, with the exception of ACCOUNT and the cart. The background and footer load properly. But the checkout related content does not.

I bought a game earlier in the sale. This is a new occurrence.
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NEO117: Every time I click the "Pay for your order now" button it always refreshes the page instead of sending me to PayPal. I tried the following.

1. Other browsers.
2. Phone.
3. Credit card/Safepay.
4. Gifting to myself.
5. MAKING ANOTHER GOG ACCOUNT.
6. A whole new computer.

WTF!? I even contacted support and I'm told that they can't replicate the issue and to use another browser. Anyone help?

That's 3 games I didn't manage to get!
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gamesfreak64: thats strange , did it happened before during the promo?
i sat the refreshing again (was gone for a long time) so i pressed F5 and the buy butoons appeard again
You cant try to press f5 and see if the green spinning butoons will disappear and the buy button is visible again, then press it and the hope for the best.
Well no. It never happened before the sale, this is a new thing. Now I'm gonna miss Myst for 2$ because pf this crap! GDI GOG!
Post edited March 04, 2015 by NEO117
Same here - clicked on "check out now" with a game in the cart and I got the same screen grimwerk described. If I go to another page the game still shows in the cart at the sale price, I just can't actually buy it. Frustrating. This is on Firefox on Win 7.
This happens again and they lose a customer. I'll be damned if I ever buy from here again until they fix their crap.
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NEO117: Every time I click the "Pay for your order now" button it always refreshes the page instead of sending me to PayPal.
As far as I know, there is a known issue with payment processing for customers from specific countries, Venezuela among them. I know GOG were working on a solution (yesterday, as I recall) but I don't know if they've solved it yet.
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NEO117: Every time I click the "Pay for your order now" button it always refreshes the page instead of sending me to PayPal. I tried the following.

1. Other browsers.
2. Phone.
3. Credit card/Safepay.
4. Gifting to myself.
5. MAKING ANOTHER GOG ACCOUNT.
6. A whole new computer.

WTF!? I even contacted support and I'm told that they can't replicate the issue and to use another browser. Anyone help?

That's 3 games I didn't manage to get!
Any games in particular you're interested in? If I catch them I could get a copy for you.
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NEO117: This happens again and they lose a customer. I'll be damned if I ever buy from here again until they fix their crap.
Ah, the post I read yesterday was apparently from February 25th. At any rate, GOG seem to be aware of the problem, but evidently haven't fixed it yet. Which I admit must suck for all the affected people. All I can suggest is to contact GOG support and raise a stink about the issue.
avatar
NEO117: Every time I click the "Pay for your order now" button it always refreshes the page instead of sending me to PayPal. I tried the following.

1. Other browsers.
2. Phone.
3. Credit card/Safepay.
4. Gifting to myself.
5. MAKING ANOTHER GOG ACCOUNT.
6. A whole new computer.

WTF!? I even contacted support and I'm told that they can't replicate the issue and to use another browser. Anyone help?

That's 3 games I didn't manage to get!
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ZFR: Any games in particular you're interested in? If I catch them I could get a copy for you.
You're too kind. I was pretty interested in Myst: Masterpiece Edition or FarCry 2. The other game, I got my old copy.
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NEO117: This happens again and they lose a customer. I'll be damned if I ever buy from here again until they fix their crap.
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Wishbone: Ah, the post I read yesterday was apparently from February 25th. At any rate, GOG seem to be aware of the problem, but evidently haven't fixed it yet. Which I admit must suck for all the affected people. All I can suggest is to contact GOG support and raise a stink about the issue.
They said they are aware so please be patient and let them solve this.
Causing a commotion wont benefit anyone.
Before anyone goes to war with GOG, I just bought a game from EA, and it doesn't work. Point being? Everyone has bugs, at least GOG TRIES to fix them. :D Like gamesfreak said, be patient. :D

Of course now that I think about it, and looking at his avatar, the 2600 really didn't have any major bugs, did it? Even their controllers were more solid than anything you'll find today.
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Wishbone: Ah, the post I read yesterday was apparently from February 25th. At any rate, GOG seem to be aware of the problem, but evidently haven't fixed it yet. Which I admit must suck for all the affected people. All I can suggest is to contact GOG support and raise a stink about the issue.
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gamesfreak64: They said they are aware so please be patient and let them solve this.
Causing a commotion wont benefit anyone.
It's kinda hard not to get frustrated when support just goes with the "durrr hurr works for me. Must be your browser :^)" answer. You guys have been more helpful already, and didn't take a whole 24 hours to reply.

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tinyE: Before anyone goes to war with GOG, I just bought a game from EA, and it doesn't work. Point being? Everyone has bugs, at least GOG TRIES to fix them. :D Like gamesfreak said, be patient. :D

Of course now that I think about it, and looking at his avatar, the 2600 really didn't have any major bugs, did it? Even their controllers were more solid than anything you'll find today.
Buying from EA? Not in a million years. I'm still salty about Bullfrog, and Westwood, and Bioware, and Dungeon Keeper, and Origin... Annnnd yeah. Not in a gorillion years.

In all seriousness though, no one is trying to go to war with GoG. They're awesome in their philosophy, but I just can't excuse such a problem being present since last week and just in time for a sale too. Then support kinda just brushes me off instead of ACTUALLY telling me that there is indeed an issue.
Post edited March 04, 2015 by NEO117
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Wishbone: Ah, the post I read yesterday was apparently from February 25th. At any rate, GOG seem to be aware of the problem, but evidently haven't fixed it yet. Which I admit must suck for all the affected people. All I can suggest is to contact GOG support and raise a stink about the issue.
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gamesfreak64: They said they are aware so please be patient and let them solve this.
Causing a commotion wont benefit anyone.
Correction: some of them are aware of it. Since the answer the OP got from GOG support was "we can't replicate the issue, so the problem must be on your end", whoever handled that support ticket was obviously not aware that there is an issue connected to specific nationalities. And the reason he couldn't replicate it is obviously that he isn't from Venezuela. So at the very least, there is a problem with GOG's internal communications, and if their customer support is not aware of a known major bug in their own payment system, then what good are they?

Sometimes, causing a commotion really is the only way to get anything done. I'm not saying "throw a temper tantrum every time you don't get what you want", but in a situation where GOG is having a major sale, certain nationalities are barred from buying anything due to a bug on GOG's end, and customer support is telling the people who are affected that it's not GOG's problem, something besides mere patience is called for. At the very least, I'd suggest opening a new support ticket with references to this thread and the thread I linked earlier, explaining that the problem really is on their end, and telling them to ask their developers about it since they are apparently aware of exactly what is wrong.
I'm able to purchase with other browsers, now, but I can't even log into gog on Firefox anymore. It's borked.

I'll reinstall Firefox later, not that I think Firefox is the problem.