Hi
I have 4700 xp points and buy Broken Sword 3 before close Monstrous Fall Sale to overcome 5000 poins but EXPEDITIONS: CONQUISTADOR dont appear in my library. how should i proceed?

From what I gathered it wasn't an automatic process, the game had to be reedeemed manually from the xp page, once you had enough of it.

Sorry. :\

All three games were that way. Alas i've already given my copy away so i can't give it to cr0t0. Might check the fall thread.

https://www.gog.com/forum/general/fall_sall_2016_clearinghouse_thread/

I'd suggest contacting Support. Easy enough for them to check your XP level at the time of purchase, I'd think, and they could add the game to your account.

Thank you for your response, i will contact support. GOG have a nice community.

Hello. Go here: https://www.gog.com/my_promo_status and you should be able to claim your game.

Have you checked your status page:
https://www.gog.com/my_promo_status

It's still up and I think you will be able to redeem the game, if your purchase was in time. What it matters, is the time on server.

Edit: Ninja'd by Grargar. :-)

Genius! I redeem game. Thank you!

You're welcome.

I wouldn't have thought that page would still be up. Guess anyone else who missed the chance to get their games still have a little time, not that I'd wait :P