Posted January 18, 2021
Hello community,
I have contacted GOG customer care back on December 18th regarding certain issues with Cyberpunk and the general GOG business model. I received some message that is barely related to the issue (which I later realized is just an automated message). I then wrote that I would like to speak to somebody who will read what is written.
After a week I write them another email, and this time I get an automated message again, on December 24th. I request my refund since nobody is interested in talking with me and I don't get a response. I write another email on January 7th, and again, no response.
It has now been a full month, and it would seem that nobody is interested in talking to me or refunding me my money. How would I actually get anyone to respond? I did not manage to find any online chats or telephone numbers, and at this point, I am getting very frustrated.
I have contacted GOG customer care back on December 18th regarding certain issues with Cyberpunk and the general GOG business model. I received some message that is barely related to the issue (which I later realized is just an automated message). I then wrote that I would like to speak to somebody who will read what is written.
After a week I write them another email, and this time I get an automated message again, on December 24th. I request my refund since nobody is interested in talking with me and I don't get a response. I write another email on January 7th, and again, no response.
It has now been a full month, and it would seem that nobody is interested in talking to me or refunding me my money. How would I actually get anyone to respond? I did not manage to find any online chats or telephone numbers, and at this point, I am getting very frustrated.
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