I think I've only had to contact GOG Support once in eight years. They were a bit slow on the uptake but I think it speaks volumes about the quality of the site on the whole and the absence of DRM (bearing in mind that every contact I've had with Steam Support has been regarding its convoluted subscription system and DRM problems).
tinyE: My favorite reply was "I can't imagine why you'd want to change that."
Oh yes,
I remember it well.
omega64: Mind explaining the joke? O_o
Well, if you google it, the first link proudly states "The home of Britain's best loved faggots."
...
...
It's a type of meatball.