CharlesGrey: Well, maybe we've both been extremely lucky then, because my own experience with GOG's support team has been nothing but positive, as well. The few times I needed their help, they were always a pleasure to deal with and quickly resolved any problems.
Ditto. And I've heard Steam's support is a nightmare to work with, so much Origin's (
EA) support is great in comparison.
brunosiffredi: This is not a legit complaint. He's angry because they took 3 days and asked for a 2nd confirmation? I don't know what standards GOG's support is being measured up against here. Realistically, what he described is not an example of bad support.
Hmmm...
Dear support,
I want you thereby to delete all of my games, I don't want confirmation to make sure I actually wanted this, oh and change my email since I've moved to russia, here's proof as my new email is Rusalka.IamReal123@yahoo.ru. I also don't want confirmation when I do this because I say I'm me and this should be proof enough, and I hate confirmations on my actions even though I've sunk hundreds of dollars into my account and games. If you don't immediately delete all my games and let me change my email I'll open a fourm thread saying how horrible your support is.
Sincerely, Rusalka ${LastName}
(
This is satire by the way, do not take seriously! :P)