I think we should talk about it.

GOG revievs are uneditable. Tbh, I didn't know about it till today. I think it's a pretty big mistake on CDP's part. I reviewed CP77 already with 1 as my game didn't want to work, but I managed to get it to play and I'd like to change my review so that it reflects my current views on the game (3 stars) and I planned on uping the score if the fixes manage to make this game way more polished than it is now or later parts of the game will make me appreaciate the game more. But now I cannot.

With trully old games I doubt it ever was a serious problem, but as more and more new games are hitting the store and their performance and content are up to change in updates, the ability to fix the scores and reviews is pretty imnportant, both for creators, so they can fight bad PR with their work and consumers as they shouldn't be scarred to review games early to inform fellow consumers and should be able to reward/punish creators for impactful updates.

I heard argument that review scores ("Is it helpful?" question) makes it difficult, but I don't see a reason why that score shouldn;t be just cleared on update with a disclaimer for a person updating it.

I trully believe it would be a welcome change for all sides and with CDP having a personal incentive right now, I'd like to see the review updates implemented soon.

Just fyi, you can contact Support and ask them to change your review. (Admittedly they're very busy right now so it could take a while.) I agree that there should be editing options.

That would allow you to get rid of "7 out of 154 people found this helpful" review reviews.

Some reviews are simply trolling and they are published without any control. You could post vjkkvsbjkfbjbbsjgrnjgrbjkgjkg as a review.
I still go to Steam to really understand how a game is from customers reviews. If I were a dev one of the reasons that would make me reluctant on having my game here wouldn't be the lack of DRM, of course, but the awful review system, expecially if the game is still in development. And do we want to talk of the overall votes including people who don't own the game shown before that of verified owners? No indication of how a person has played the game?
This a review from Legend of Grimrock on GOG by the way:
By following this simple advices you can bring from 5000-6000$ income every month... All you need is a computer and a internet connection and you are ready to start... Learn how to make a steady income for yourself on following web adress-

After reporting something like this I have never received any feedback that it had been removed, so it feels useless.
I like the community but this site is awful and I will always rely on Steam forums for questions, walkthroughs and reviews. And GOG is probably never going to care for any of this. In all these years all they are learning from Steam is to start implementing online DRM in games.

As for the lack of editing, I don't like to post anything there anymore and I'd rather comment a game in the forum in groups like what are you playing, games completed in 202X and so on.

I usually set it to filter out everything but,
- within the last 30 days(or as close to the present as possible)
- verified owner

Helps weed out the BS.

Glad you brought up this subject OP, editing your review is a basic functionality that should not require contacting customer support.
Keep these posts coming, maybe one day GoG will pull its head out of its own ass, wont hold my breath, but im hoping.

Yeah sorry, if you're writing a "review" because a just released game doesn't work immediately, you're kind of a d**k tbh. One should have played at least a substantial part of a game before writing a review OR be sure that there's a general problem with running it that isn't going to be fixed soon (such a warning to others can also be useful after all). Writing a "review" that just complains "It's not working on my system" is absolutely useless.
Editing reviews on Gog would be questionable imo, would invalidate the votes whether a review is useful or not.

Just like you are kind of a d*ck for giving such a reply without understanding what it was all about.
For your info fanboy, people will change their minds about stuff all the time, not only game stuff, just stuff in general.
Real life example...some of my friends thought the pandemic was a hoax and a conspiracy thing, then they changed their mind, realized it was real, people change their minds all the time, so its time to tell the stupid dumb idiots at GoG that editing reviews is a basic functionality that should not require customer service requests.
Its high time GoG woke up from its idiocy, because they are losing customers for no valid reasons.

Honestly, I specifically only look for reviews about technical issues.
If I see a majority of recent players complain about technical problems, I know something's off.
I am not too worried about gameplay reviews anymore. After 20 years of playing games, I can make my mind up after seeing 10 minutes of gameplay; especially nowadays where everything is cut from the same cloths.

If there's a long-standing problem I think writing a review focused on technical issues is legitimate (e.g. there are some old games on Gog like those old Interstate driving games which have permanent issues with modern operating systems, warning other users of that is of course welcome). However doing so about a game that has been released only days ago and which will be heavily patched in the near future seems pretty pointless to me.
Admittedly I may have been somewhat too harsh towards OP, there is somewhat of an issue. But if reviews can be edited, there would have to be a solution for the votes about a review being useful or not.

I understand where you are coming from!

It's just that to me as a customer, I don't really know or care if the game will be patched later, so I think leaving a review condemning the game over a current issue (even if it is one that will probably be resolved ASAP) is fine.

But again, I understand what you're saying too. Nowadays, games are so complex that they will launch with bugs Day 1, so complaining Day 1 isn't really beneficial to anyone; it should be common sense at this point.

Yeah, the problem is that I played 100% of the game that was working on my way above minimum specs system (a bit under recommended) and that was only character creation (which also wasn't perfect), so me score at the time took in full avaibility of the game on a system that should be standard among the people according to publisher himself.

Also, the user reviews ARE MOST CRUCIAL during first week or two, so that people have a clear view what are they buying. It not working at all is EXACTLY WHY I posted my review early and not until I finished playing the game as I usually do. People need to be aware of the problems game has when they are buying it and user
revievs systems are especially designed for that.

The game isn;t early access, I expect released productws to work, maybe not perfectly, but work. I don't buy a new released car and expect it to not start up the engine for few months after it. The moment I will need to lower my score I'll try this tactic, but I don't want the need to contact support (and be possibly denied edit if for example I want to lower score) to be set as a default as it boths clogs support lines and slows down feedback to the game devs substantialy. Well, Steam manages to work around it.

Worst case scenario treat it as "0% people find it useful", I'd more align to "50% people find it useful" personally. Either way I believe that the benefits of editing revbiews when it comes to new releases way outweight the cost of some people clearing up their bad score on their reviews.