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General discussionGOG Galaxy has just deleted my entire games folder(104 posts)(104 posts)
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This is my favourite topic
Posted May 30, 2015
hmm. i hoped you're right. i moved the galaxy files into a deepr folder within "GalaxyClient" and it deleted everything in the deeper folder and files in GalaxyClient. deleted the installer just to be safe. and reinstalled the gog downloader again. ho hum. i'll wait for a stable version of GC.
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Urnoev: Why would you use a beta software if something like that can happen so easily?
Well, another advantage for Linux users: you don't have to worry about such stuff.
AFAIK most linux builds with default settings DO NOT prompt you when they delete things? so i don't think you have any reason to be high and mighty about it.
Post edited May 30, 2015 by dick1982
Posted May 30, 2015
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Urnoev: Why would you use a beta software if something like that can happen so easily?
Well, another advantage for Linux users: you don't have to worry about such stuff.
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stereophil: Well, I didn't know something like THAT can happen so easily. But now I'm wiser in this regard.
I would highly suggest posting to mantis with logs or better yet getting in contact with Paczyk (see link above) and see what he says.
Posted May 30, 2015
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yogsloth: What was the RPG whose uninstall command wiped out your entire OS? Good times. For everyone except the victims.
I'll just point out that when it came out, Windows ME was still the current version of O/S. Since the game you mention (PoR:RoMD) was so bad nobody would want to play it, wiping the game and O/S at the same time could be viewed as a mercy, really.
Posted May 30, 2015
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yogsloth: What was the RPG whose uninstall command wiped out your entire OS? Good times. For everyone except the victims.
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OneFiercePuppy: I'll just point out that when it came out, Windows ME was still the current version of O/S. Since the game you mention (PoR:RoMD) was so bad nobody would want to play it, wiping the game and O/S at the same time could be viewed as a mercy, really.
as a retrogamer who does try out bad games, i thank thee for such info.
Posted May 30, 2015
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BKGaming: Maybe I'm misreading how OP had it set up... but as far as I know how the bug worked was if you had your setup folder as Galaxy -> Games, the games could be deleted on an uninstall or update. But that was only if the games were IN the Galaxy client folder with the files.

So if you have it as "C:\Program Files\" then only the Galaxy folder itself should be deleted, the reason the games are effected is because they are IN the folder.

This could be completely unrelated to that bug however, which was suppose to have been fixed by now... I've seen many reports on Galaxy deleting games though and normally it was also stated the games were IN the Galaxy folder.

EDIT: This was reported the other day too: http://www.gog.com/forum/general/gog_galaxy_beta_2/post1402
To clarify things, this is what my setup looked like:

D:\games\GalaxyClient
D:\games\GOGGames
D:\games\Steam
D:\games\[some other game-related stuff]

Actual games from GOG were installed in \GOGGames. Now, after reinstalling (where I didn't change my install directory D:\games\GalaxyClient - I thought "why should I?") it looked like this:

D:\games\GalaxyClient

Everything else in D:\games\ was gone.
Post edited May 30, 2015 by stereophil
Posted May 30, 2015
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BKGaming: Maybe I'm misreading how OP had it set up... but as far as I know how the bug worked was if you had your setup folder as Galaxy -> Games, the games could be deleted on an uninstall or update. But that was only if the games were IN the Galaxy client folder with the files.

So if you have it as "C:\Program Files\" then only the Galaxy folder itself should be deleted, the reason the games are effected is because they are IN the folder.

This could be completely unrelated to that bug however, which was suppose to have been fixed by now... I've seen many reports on Galaxy deleting games though and normally it was also stated the games were IN the Galaxy folder.

EDIT: This was reported the other day too: http://www.gog.com/forum/general/gog_galaxy_beta_2/post1402
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stereophil: To clarify things, this is what my setup looked like:

D:\games\GalaxyClient
D:\games\GOGGames
D:\games\Steam
D:\games\[some other game-related stuff]

Actual games from GOG were installed in \GOGGames. Now, after reinstalling (where I didn't change my install directory D:\games\GalaxyClient - I thought "why should I?") it looked like this:

D:\games\GalaxyClient

Everything else in D:\games\ was gone.
Then this might be a different issue then. :)

As stated they really need your logs and they look to be trying to get to the bottom of this issue... so contact Paczyk for sure so we can get this figured out before someone else is effected. I've uninstalled a few times and haven't seen this happen, outside of reports of the games being in the client folder. I've been a tester since alpha, all the way back in December.
Post edited May 30, 2015 by user deleted
Posted May 30, 2015
I think installing the "black hole" mod for galaxy wasn't such a bright idea...
Posted May 30, 2015
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stereophil: snip
I see you reported it on mantis already with no logs, but these are needed for sure.
Where can I find Galaxy logs on my computer?
On Windows Vista or later: C:\ProgramData\GOG.com\Galaxy\Logs
On Windows XP: C:\Documents and Settings\All Users\GOG.com\Galaxy\Logs
On Mac OS X: /Users/Shared/GOG.com/Galaxy/Logs
Posted May 30, 2015
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P1na: I think installing the "black hole" mod for galaxy wasn't such a bright idea...
LOL

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stereophil: snip
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BKGaming: I see you reported it on mantis already with no logs, but these are needed for sure.

Where can I find Galaxy logs on my computer?
On Windows Vista or later: C:\ProgramData\GOG.com\Galaxy\Logs
On Windows XP: C:\Documents and Settings\All Users\GOG.com\Galaxy\Logs
On Mac OS X: /Users/Shared/GOG.com/Galaxy/Logs
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BKGaming:
Yeah, I've just noticed too. I'll do it now. Thank you for your assistance!
Post edited May 30, 2015 by stereophil
Posted May 30, 2015
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stereophil: Yeah, I've just noticed too. I'll do it now. Thank you for your assistance!
If on Vista or later that folder is hidden by default, so un-hide it, then zip all the logs up and place them on mantis. :)

EDIT: What OS are you on by the way?
Post edited May 30, 2015 by user deleted
Posted May 30, 2015
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stereophil: snip
Be sure to keep backups of the installers, saved games, and any mods on an external. You just never know when Fire Marshal Bill is gonna visit and demonstrate how easily all of your data can randomly combust. Particularly when using a beta product like Galaxy which while sounds nice in theory is actually made by the very same script monkeys that made (and don't wanna fix) the website. :P
Posted May 30, 2015
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BKGaming: If on Vista or later that folder is hidden by default, so un-hide it, then zip all the logs up and place them on mantis. :)

EDIT: What OS are you on by the way?
I've uploaded them now, thanks! My OS is Windows 8.1.

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MaximumBunny: Be sure to keep backups of the installers, saved games, and any mods on an external. You just never know when Fire Marshal Bill is gonna visit and demonstrate how easily all of your data can randomly combust. Particularly when using a beta product like Galaxy which while sounds nice in theory is actually made by the very same script monkeys that made (and don't wanna fix) the website. :P
Fortunately, the save games were either on C: or on the Steam cloud. Otherwise, I probably would have drown in a sea of tears. But yeah, thanks, it is definitely a reasonable thing to do.

At least with the website I haven't had any issues so far... not that it helps now... xd
Post edited May 30, 2015 by stereophil
Posted May 30, 2015
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stereophil: To clarify things, this is what my setup looked like:

D:\games\GalaxyClient
D:\games\GOGGames
D:\games\Steam
D:\games\[some other game-related stuff]

Actual games from GOG were installed in \GOGGames. Now, after reinstalling (where I didn't change my install directory D:\games\GalaxyClient - I thought "why should I?") it looked like this:

D:\games\GalaxyClient

Everything else in D:\games\ was gone.
Uh oh, that's the exact structure I have...

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BKGaming: This is suppose to be fixed, but there is a well known bug where Galaxy deletes all the games if Galaxy is installed in the same location as the games.

I know some people won't like this... but right now, Galaxy works pretty well as long as you leave stuff to there default settings. I've never had a major bug yet by keeping everything as default (as far as the folder are concerned).
I thought that was if you put the games inside the Galaxy Client folder like D:\Games\GalaxyClient\GOG games\etc.

Sounds like the OP has a D:\Games folder and in that folder had lots of folders, one for the client and lots of others with games in.
Post edited May 30, 2015 by SirPrimalform
Posted May 30, 2015
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CharlesGrey: Don't old Sierra games have a reputation of being very difficult and unfair? Perhaps that's true of their software in general, and the way it treats your computer. :D
Didn't thought of that! :D

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CharlesGrey: Ooh, I remember Viper Racing! If I recall correctly, it had a pretty cool car deformation system, especially considering its age.
Yep, VR is a very good racing game with nice physics, a great championship mode (earn money by winning races & use it to upgrade your stock Viper to a GT racing car), very good AI (that makes mistakes too) and also very entertaining due to some "extras" (some cars, an airplane, a horn-ball for destroying your opponents etc.). As for the damage model, you're right, the car deformation system was great even though no parts could fall off the car!
Posted May 30, 2015
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stereophil: I got this "Essential components needed to start GOG Galaxy are missing. Please reinstall the application." error. So I did what the message suggested and reinstalled GOG Galaxy into the same initial installation folder which was called "Games" and contained ALL the games on my HDD. After installation I saw that Galaxy apparently deleted everything else in that folder. Now I have a "Games" folder with just the Galaxy client in it. All my GOG games, all my Steam games - gone.

I've always been an ardent supporter of GOG, but now I have to say that I'm a bit pissed off. :(

EDIT:

To clarify things, this is what my setup looked like:

D:\games\GalaxyClient
D:\games\GOGGames
D:\games\Steam
D:\games\[some other game-related stuff]

Actual games from GOG were installed in \GOGGames. Now, after reinstalling (where I didn't change my install directory D:\games\GalaxyClient - I thought "why should I?") it looked like this:

D:\games\GalaxyClient

Everything else in D:\games\ was gone.
Not so much for the games, but for anything else you have from your games folder that you may find difficult to get back use Recuva.
It will simply scan the drive for deleted items. So long as Galaxy just did a normal uninstall on the folder you should be able to get stuff back.
Please do read their instructions on recovering you data, such as you will need a separate drive to recover the data too. Even an SDcard will do.

https://www.piriform.com/recuva
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This is my favourite topic
Community
General discussionGOG Galaxy has just deleted my entire games folder(104 posts)(104 posts)
(104 posts)