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General discussionGOG.com Galaxy closed alpha(2318 posts) (2318 posts) 
(2318 posts) 
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This is my favourite topic
Posted December 05, 2014
high rated
BUG REPORTING: Please use http://mantis.gog.com

Always attach your logs when reporting bugs. You can find them at:
On Windows Vista or later: C:\ProgramData\GOG.com\Galaxy\Logs
On Windows XP: C:\Documents and Settings\All Users\GOG.com\Galaxy\Logs
On MacOSX: /Users/Shared/GOG.com/Galaxy/Logs


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Hi, everyone!

The Galaxy team is hard at work to bring you the Client application that will let you manage your GOG.com games library more conveniently. We’d love for the initial release experience to be as smooth and streamlined as possible for everyone, but releasing an app of this scope is no easy feat.

But before we jump in and hand out the alpha Client, we’d like to set some ground rules.

1) The key word here is ‘alpha’, which means that this is not the final app and not all functionalities are present. The purpose of this test is to evaluate the core tech in the Client on a wider set of computer configurations than what we can locally test on, so only core features are included. Below I will post a detailed list of what is present and what we plan to add in future releases.

2) Alpha also means that you can encounter some unexpected issues. If you have a metered connection (a bandwidth cap or payments per bandwidth used) or you’re currently playing and can’t afford a loss of game time, this might not be for you. In other words, if you want to avoid potential problems with the alpha Client, simply wait for the final release.

3) Please, please, please refrain from posting screenshots, reviews or first impressions, both on our forums or elsewhere, as this is not the final product and many changes will still be made.

If you’ve read all of the above proceed to the signup page: http://www.gog.com/galaxy/alpha

We will be sending out invitations in batches (along with some more info on how to install the client and report bugs), so not everyone will receive one right away.
Post edited May 02, 2015 by Destro
Posted April 30, 2015
high rated
Hi everyone,

we've released the 0.7 version a couple of minutes ago, here's the changelog:

- Back/Forward navigation in the Store section
- Import Folder - it is now possible to import a game which is not compatible with the client, by clicking the game in the Library section and choosing ‘Import Folder’ from the More dropdown
- Startup page option - it is now possible to decide if the client should start on LIBRARY page, STORE page, or continue previous session
- Search option - you can press enter in the search field to continue searching in the Store
- Option to Show Game Folder added to MORE menu
- New sidebar sorting options (sort by name)
- External links will now be forwarded to the system browser
- Wishlist option added to the LIBRARY menu
- Community option in the STORE menu
- Forum Replies option in the ACCOUNT menu
- Option to keep saves, when uninstalling a game
- Windows: starting the client when another instance is already running should now open the running instance (rather than displaying error message)
- Improved ‘Last Played’ information, which should now show the time of the user stopped playing the game, rather than started playing the game
- Fixed uninstallation issues on Windows
- Fixed an issue which prevented using Paypal, when buying a game
- Fixed an issue which prevented from displaying Terms and Agreements when registering new account
- Fixed some issues when installing and uninstalling DLCs
- Bugfix: client will now not allow dragging elements onto its window
- Fixed memory leaks, causing to crash the application when downloading lots of games
- Fixed a bug which was causing the client to crash on exit
- Fixed an issue, which sometimes caused the client to duplicate the news on game view
Post edited May 01, 2015 by Destro
Posted May 01, 2015
high rated
HOW TO IMPORT EXISTING GAMES INSTALLATIONS INTO GALAXY

1. For GOG games installed using installers from the last few months (so called Galaxy-compatible installers)
Click the "+" button on top of the sidebar and select "scan and import folders" - it will find all compatible games within that folder and add them to the Client.

2. For remaining GOG game INSTALLATIONS
Find the game in the Library, then click the More button and select "Manage" -> "Import folder" and point the folder selector into the folder where that game is installed.
Post edited May 01, 2015 by Destro
Posted March 27, 2015
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clayborn902: Stopped working in mac 10.10.3. I can launch the launcher but anything beyond that doesn't work.
Please post this to http://mantis.gog.com along with your logs.
Posted March 27, 2015
OK. My first bug report ever...or my first inexplicable behavior report.

I installed Pillars of Eternity through the installer, and the next day, when Galaxy started up, it showed that not only it recognized my installation (I suppose it's because the installer is fairly recent), but it tried to update it. It's showing a download that doesn't seem to do anything (stuck at 0.0 MB / 0.0 MB), and yet the play button is active. I didn't try it (didn't want to screw up much of anything yet), but I looked through the forums and there doesn't seem to be an update for Pillars of Eternity at all.

So bug? Or weird but normal behavior that's misrepresented by the current UI?

Update: And now, it shows the update to be over (and it weighted 126 MB). WHAT THE FUCK IS GOING ON?!?!?
Post edited March 27, 2015 by POLE7645
Posted March 27, 2015
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POLE7645: OK. My first bug report ever...or my first inexplicable behavior report.

I installed Pillars of Eternity through the installer, and the next day, when Galaxy started up, it showed that not only it recognized my installation (I suppose it's because the installer is fairly recent), but it tried to update it. It's showing a download that doesn't seem to do anything (stuck at 0.0 MB / 0.0 MB), and yet the play button is active. I didn't try it (didn't want to screw up much of anything yet), but I looked through the forums and there doesn't seem to be an update for Pillars of Eternity at all.

So bug? Or weird but normal behavior that's misrepresented by the current UI?

Update: And now, it shows the update to be over (and it weighted 126 MB). WHAT THE FUCK IS GOING ON?!?!?
1. If you install the game from standalone installer and then add it to Galaxy, then Galaxy will perform an initial sync with the Galaxy Content System to establish auto-updating - this is likely what you were experiencing (and as the game has lots of files, it can take a moment). Obviously we shouldn't be showing 0.0 MB / 0.0 MB at that time as the sync is performed in the background and does not have to result in any download. It's a known thing but thanks for reporting :).

2. Play button is active in Galaxy during updating, except the brief moment at the end of installation - you can easily play the game during the download of it's update and the updating system will wait for you to finish.

3. Mentioned 126 MB was likely sync of files that were different between standalone installer and the version in Galaxy. This has nothing to do with game differences or patch, so don't worry.
Posted March 27, 2015
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clayborn902: Stopped working in mac 10.10.3. I can launch the launcher but anything beyond that doesn't work.
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Venom: Please post this to http://mantis.gog.com along with your logs.
Same here on Windows 7. Client starts but soon after the start it freezes (according to task manager GalaxyClient Helper.exe uses one cpu core at 100%). I have to kill GalaxyClient Helper.exe process manually.
Posted March 27, 2015
Anyone else experienced issues with games not launching from Galaxy since the last update? Yesterday I had an issue with Neverwinter Nights which just refused to start when I launched it from the client. However, that was a new purchase and I thought it was an issue with the game.

But today I wanted to play Witcher (which I installed earlier and it did work for sure) and the same thing happens: I click play then nothing happens...

edit: a "Repair game" did the trick for Witcher. But what happened? :/
Post edited March 27, 2015 by fleetcommand
Posted March 27, 2015
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Destro: a) install the game and take advantage of auto patching and some other cool things we're planning
b) download a standalone installer (no need to use Downloader anymore)
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DyNaer: So in short the client is not optional for people who need a small app like the actual downloader (i actually can't download properly large file with my actual connection)

So the "optionial" for me isn't optional at all ...

you have zero idea how paintfull it is to backup my collection with your broken website....so i guess i will stop to buy there....

i refuse to use a bloated client for just backup my collection.
CDP, please make archiving my games consume as little time as possible. After pretending to go out of business, you don't get to expect the community to trust that you'll be around forever. Multiple triple-redundant zpools FTW.

Sincerely, A loyal customer.
Posted March 27, 2015
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Destro: Speaking technically about backups, there are two things you can do:
- you can download standalone installers using website or the Client. If all you want is to have a backup and don't plan to play the game now or use Galaxy then this is a suggested way. At any point you can install these games and even import them to Galaxy if you will change your mind.
- you can also install the game using Client and then backup the resulting installation in any way you wish. As the game is installed already, some titles may have external dependencies, so while we can't guarantee that such installed game will work if you copy-paste it from the backup into a freshly installed system, you will be able to add game in such form back to Galaxy on that system to repair the installation (not sure if this is the case in the Windows build already or not, so this is to my best knowledge).
Isn't a backup feature planned for Galaxy though at some point to make the process easy?

I've tried the second option and the only way I could get it to work okay without Galaxy wanting to re-download a butch of files was to also copy the game folder from ProgramData > GOG.com > Galaxy > Storage. I can't remember if I tried repair game or tried to install it again. Probably hit installed again, since it probably was on a second PC. But Galaxy seems to have issues detecting files that are already there in the game folder that it really doesn't need.

EDIT: I also have been waiting for the latest Dead State patch to show up on Galaxy to test it, well it finally has appeared and Galaxy wants to download over 1GB? Something doesn't add up here, my installation is current except for the latest patch from like a week ago. This is only like 60 MB here on the site via standalone installer?

Why the hell does Galaxy want to download a over 1GB?
Post edited March 27, 2015 by user deleted
Posted March 27, 2015
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fleetcommand: Anyone else experienced issues with games not launching from Galaxy since the last update? Yesterday I had an issue with Neverwinter Nights which just refused to start when I launched it from the client. However, that was a new purchase and I thought it was an issue with the game.

But today I wanted to play Witcher (which I installed earlier and it did work for sure) and the same thing happens: I click play then nothing happens...

edit: a "Repair game" did the trick for Witcher. But what happened? :/
Postal 1 will not launch from Galaxy client. It installs ok with or without the client, and the game runs fine if you launch the shortcut in the game folder or the EXE file directly yourself in Windows explorer, but clicking on "Play" in Galaxy does absolutely nothing user visible, no throbber, no sign of anything at all happening in the client, the taskbar or anywhere.

File a bug report in mantis for any games you notice the problem for, I filed one for Postal 1 and included the client logs.
Posted March 27, 2015
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Venom: Please post this to http://mantis.gog.com along with your logs.
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anx: Same here on Windows 7. Client starts but soon after the start it freezes (according to task manager GalaxyClient Helper.exe uses one cpu core at 100%). I have to kill GalaxyClient Helper.exe process manually.
This is popping up with a few people. I filed a report on mantis. A few people have thrown their hat in the ring as well.
Posted March 27, 2015
Today I downloaded Pillars of Eternity (I own the Hero Edition, according to what I remember and to my library) through my GOG downloader and I then launceh Galaxy: if I click on the "Download" section of the game card it shows every extra I would have if i had bought the Royal Edition. Looks like I can't download them, anyway :) Is this a known bug?

edit: what I CAN download are three files called "DLC Installer" of 37mb each. I don't know what they are.
Post edited March 27, 2015 by GoatBoy
Posted March 27, 2015
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I'm not technically sure if Galaxy was really downloading any game data - likely it was just fetching game manifest to re-establish sync between local version you have imported and the current version in the Content System.
Also, in the new version of the Client there will be a new game importing feature, so I'd suggest holding off until then and doing a proper test then.

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Could be that the whole game was rebuild for the Galaxy Content System around the patch - I'd suggest posting it to mantis.
Posted March 28, 2015
I am very happy with the Galaxy Client so far. My only quibbles would be 1) Please allow support for French in the client as on the site itself, alongside other languages that you intend to support and 2) Make the client minimisable to the system tray in the lower-right corner of Windows-based systems.

Also, I had a question on the heels of the de-bundling that has been going on lately. I noticed that several hundred now unbundled games made it to Galaxy a few days ago, and I agree that this unpacking is a good idea. I just wondered if it was going to apply to King's Quest as well. KQ 7 and 8, individually, are on the GOG shelves and in Galaxy. 1-3 and 4-6 are not on Galaxy yet, though I am sure that they will be soon, but on the GOG bookshelf at the site itself they are still packed together as sold: 1-3 in one pack, 4-6 in another. Is this an oversight or deliberate? Seems to me that unbundling KQ is just as good of an idea as with Avernum, Might & Magic, and all the other "serieses".
Post edited March 28, 2015 by JustJeff88
Posted March 28, 2015
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It is possible (though not sure if that's the case) that the patch uses a delta patch, so it only needs the changed parts, but Galaxy has to redownload the full file. That does mean that the patch can only be applied to specific versions, while Galaxy doesn't care what version you are running, since it just replaces the full file.
Posted March 28, 2015
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JustJeff88: KQ 7 and 8, individually, are on the GOG shelves and in Galaxy. 1-3 and 4-6 are not on Galaxy yet, though I am sure that they will be soon, but on the GOG bookshelf at the site itself they are still packed together as sold: 1-3 in one pack, 4-6 in another. Is this an oversight or deliberate? Seems to me that unbundling KQ is just as good of an idea as with Avernum, Might & Magic, and all the other "serieses".
The notice about the unbundling is still at the top part of the library, so I assume they will eventually unbundle it (along with other games that are scheduled to be unbundled, but haven't been so yet).
Post edited March 28, 2015 by Grargar
Posted March 28, 2015
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JustJeff88: I am very happy with the Galaxy Client so far. My only quibbles would be 1) Please allow support for French in the client as on the site itself, alongside other languages that you intend to support and 2) Make the client minimisable to the system tray in the lower-right corner of Windows-based systems.
System tray is coming in 0.6 and as for translations they are surely coming later as well!

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JustJeff88: Also, I had a question on the heels of the de-bundling that has been going on lately. I noticed that several hundred now unbundled games made it to Galaxy a few days ago, and I agree that this unpacking is a good idea. I just wondered if it was going to apply to King's Quest as well. KQ 7 and 8, individually, are on the GOG shelves and in Galaxy. 1-3 and 4-6 are not on Galaxy yet, though I am sure that they will be soon, but on the GOG bookshelf at the site itself they are still packed together as sold: 1-3 in one pack, 4-6 in another. Is this an oversight or deliberate? Seems to me that unbundling KQ is just as good of an idea as with Avernum, Might & Magic, and all the other "serieses".
I believe this is an oversight. We'll look into it, although it's not really Galaxy related topic by the looks of it.
Post edited March 28, 2015 by Destro
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This is my favourite topic
Community
General discussionGOG.com Galaxy closed alpha(2318 posts) (2318 posts) 
(2318 posts)