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General discussionGOG GALAXY BETA(6179 posts) (6179 posts) 
(6179 posts) 
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This is my favourite topic
Posted May 06, 2015
high rated
!!! PLEASE READ BEFORE POSTING !!!

== BUG REPORTING ==

Please use: http://mantis.gog.com and include
1. steps to reproduce the bug (if possible)
2. screenshot or movie showing the bug (if possible)
3. Galaxy Client logs (see below)

Where can I find Galaxy logs on my computer?
On Windows 7 or later: C:\ProgramData\GOG.com\Galaxy\Logs
On Mac OS X: /Users/Shared/GOG.com/Galaxy/Logs

== FEATURE SUGGESTIONS ==

Please use: http://www.gog.com/wishlist/galaxy. For feature suggestions and votes on them please try do explain how Galaxy and its users will really benefit from it.

== IMPORT ALREADY INSTALLED GAMES TO GALAXY ==

1. For GOG games installed using installers from the last few months (so called Galaxy-compatible installers)
Click the Galaxy logo button on top of the sidebar and select "scan and import folders" - it will find all compatible games within that folder and add them to the Client.

2. For remaining GOG game INSTALLATIONS
Find the game in the Library (click on the image of the game), then click the More button and select "Manage Installation" -> "Import folder" and point the folder selector into the folder where that game is installed.

== KNOWN ISSUES ==
- throttling max download speed is not yet possible
- notifications related to incoming chat messages and friend requests does not always disappear instantly when consumed and may require reloading Store page
- games imported from existing installations will auto-update once, even if updating is disabled
- Moving Galaxy from /Applications on Mac OS X will stop the app from working
- Galaxy cannot be launched by other users on the same computer
Post edited October 03, 2016 by Liosan
Posted July 03, 2015
high rated
Hi Everyone,

Below you can find the changelog of GOG Galaxy.

Changelog 1.1.15 (September 7th, 2016):
Changes / Improvements:
• Added Wallet button in dropdown menu under user's avatar
• Performance improvements on UI speed and a little on CPU usage
• Enabled copying text in Galaxy forums
• History will now remember only the 100 most recent pages in history
Bugfixes:
• Fix for "Disk access problem" bug, which broke installation and updates of games. (Bug happened on Windows only, but general mechanism is better on OS X as well)
• Fix for Verify/Repair, which did not work in some scenarios (The above bug for example)
• Fix for "Server problem" while downloading backup installers or other goodies. They will now work, even if temporary download folder is same as destination folder
• Fixed situations in which Store page sometimes did not load properly after waking up computer

Changelog 1.1.16 (September 19th, 2016):
Improvements:
• Galaxy now supports H.264 codecs
• Much better handling of paying using third party processors (PayPal, paysafecard etc.)
• Friends and chat window now scale with the system scaling factor
• New and prettier GOG Eula will be used in games
• Better handling of loading timeouts

Bugfixes:
• "INSTALLED" label will appear all pages of the library now
• Fixed a bug with game time tracking for some games. Galaxy will now register more than one minute:)
• Fixed a bug in which Galaxy in rare cases could not be able to update the game (bug rather existed in rollbacks)
• Galaxy will no longer show a little bit of bare code upon launching
• Fixed blurred images in sidebar expanded list mode

Changelog 1.1.17(hotfix September 20th, 2016):
• Fixed crashes and 'Disk Access Problem' caused by updating Galaxy from 1.1.12 (and earlier versions) to 1.1.16

Changelog 1.1.18 (October 19th, 2016):
Improvements:
• More accurate game time tracking mechanism
• Improved mechanism showing current online status between friends

Bugfixes:
• Fixed a bug which caused Galaxy to stop tracking game time

Changelog 1.1.19 (October 25th, 2016):
Improvements:
• We have removed download size from Galaxy updater. It showed faulty data, as Galaxy Updater doesn't download > 100mb each time and only downloads differences. It will come back in nearest future, when it will show correct data:)
• The first check for game updates will be done 15s after Galaxy starts, instead of 5 minutes.
• OSX: Improved mechanism responsible for removing old files left by Galaxy updates
• OSX: Improved the way Galaxy handles installing games into protected locations like /Applications; you will receive a password prompt about a "Helper tool" installation

Bugfixes:
• Fixed "Essential components missing" error which sometimes appeared after fresh installation
• Fixed a situation where failure in Updater could lead to Galaxy not being able to launch
• Fixed self-update on OSX to properly delete leftover files
• Fixed friends window losing functionality after network loss and reconnect
• Fixed blurry Windows 10 Galaxy tray icon
• Galaxy will remember maximised window status

Changelog 1.1.20(November 2nd, 2016)
Bugfixes:
• Fixed installing XNA4 and other msi-based dependencies.
• Store page won't be reloaded twice upon logging in

Changelog: 1.1.21 (November 17th, 2016)
Improvements / changes:
• Added "with preview updates" suffix to Galaxy window title
• Small optimizations with memory and Galaxy loading time
• Small improvements with updater, it should fail less

Bugfixes:
• Fixed a bug with Galaxy refreshing pages
• Fixed occasional crashes

Changelog 1.1.22 (November 22nd, 2016)
Bugfixes:
• Galaxy will no longer freeze when downloading a game update and checking another game in library
• Galaxy should crash even less now:)

Changelog 1.1.23 (November 28th, 2016)
Bugfixes:
• Galaxy will be now able to reconnect to internet correctly, if computer was put to sleep and then woken up without (initially) Internet connection
• Downloading of games/updates should have less impact on starting other installations

Changelog 1.1.24(December 6th, 2016)
Bugfixes:
• Downloading an installer with Galaxy and using it to install the game should not result in redownloading the whole game again
• Updater should no longer report over 100% progress on download

Adjustments:
• Increased timeout for failures during sign in
• Increased timeout for "Loading Timeout"

Changelog 1.1.25 (December 20th, 2016)
Bugfixes:
• Fixed a crash when trying to install certain games (Game affected was 1979 Revolution: Black Friday).

Changelog 1.1.26 (December 23rd, 2016, Preview only)
Changes:
• Introduced new downloading mechanism

Changelog 1.1.27 (January 26th, 2017, Preview)
Bugfixes:
• Aborting or pausing downloads will be smoother (They will stop faster)
• Pausing downloads will no longer cause memory usage to go super high

Changelog 1.1.27 (January 31th, 2017)
Changes:
• Introduced new downloading mechanism
Bugfixes:
• Aborting or pausing downloads will be smoother (They will stop faster)
• Pausing downloads will no longer cause memory usage to go super high

Changelog 1.1.28 (March 10th, 2017)
Changes / Improvements:
- Better support for differential patches. They are now seperate depending on game's language and system bitness
- Italian & Japanese partial support + more Spanish translations
- Improved checking for new available updates of the games
- We'll sort available DLCs alphabetically
Bugfixes:
- Fixed a crash when Galaxy doesn't have permissions to the logs directory
- Fixed showing empty grey page after a while of inactivity
- Fixed infinite spinner after going to support page
- Fixed displaying of prices in cart when they were over 999 (Bug caused by a comma in the price)
- MacOS: Popup windows (for example chat) will no longer open as a tab but as a separate window instead
- MacOS: Fixed memory leak (~30MB upon GOG Galaxy launch)
- MacOS: Fixed memory leak while playing a game

Changelog 1.1.29 (March 14nd, 2017)
Changes:
- Changes in downloading mechanism, which allows for better control over download's flow
Bugfixes:
- Fixed displaying progress of differential patches (It did not display the "Extracting" status)

Changelog 1.1.30 (March 16th, 2017)
Bugfixes:
- Fixed a crash within games downloading mechanism

== PREVIEW UPDATES* ===

HOW TO ENABLE PREVIEWS?
Go to your Galaxy settings and check the option to receive preview updates.

HOW TO DISABLE PREVIEW?
- Uninstall Galaxy
- Download current installer from gog.com/galaxy
- Install Galaxy
- Import your games

Changelog 1.2.0 (March 22nd, 2017)
Changes and improvements:
- Cloud saves backup and syncing (supported games only)
- Screenshot capture with F12 (supported games only)
- In-game overlay with FPS counter and notifications (supported games only)
- Greatly improved chat, also in overlay
- Ability to enable or disable achievements, game time tracking, auto-updating games and more
- Desktop and in-game notifications system
- Ability to set bandwidth limit and scheduler
- New settings window
- Rarity information in achievements
- Abort button next to installation status
- Only one Galaxy Updater window will be shown in most cases
- GOG Galaxy updates will be downloaded in the background
- Games are now downloaded directly to their install directory, instead of a temporary location
- Galaxy changelog is displayed in Galaxy

Bugfixes:
- Fixed game time tracking issues
- Initial size of Galaxy Client window will respect Windows scaling
- Improved Windows 10 Galaxy tray icon
- Fixed a bug which caused Galaxy to redownload whole data in case of a failure of installation/update
- Thumbnail highlighting in media gallery now works properly
- Decreased client's network and CPU usage (especially for a lot of games)
- MacOS: Fixed situation when Galaxy Client could downloading due to App Nap
- MacOS: Fixed crash when logging out with "New post" popup open
- MacOS: Fixed game processes not being properly cleaned up after exiting
Post edited March 22, 2017 by TheTomasz
Posted March 26, 2016
high rated
For everyone who has a problem with missing api-ms-crt dlls in Client's versions post 1.1.5:
Please install one of those windows update: https://support.microsoft.com/en-us/kb/2999226 https://support.microsoft.com/en-us/kb/3118401
You may need to update Windows to meet the requirements for these:
For Windows 8.1 and for Windows Server 2012: https://support.microsoft.com/en-us/kb/2919355
For Windows 7 and for Windows Server 2008 R2: https://support.microsoft.com/en-us/kb/976932

You can also try reinstalling Microsoft Visual C++ Redistributables 2015 (x86) if you meet above requirements.
Available here: https://www.microsoft.com/en-us/download/details.aspx?id=48145

If above instructions doesn't work for you, create a separate issue on mantis.gog.com and we'll try to help you individually.

Please note that this solution only helps with the missing api-ms-crt dlls.


========================================================================================


Answering this question: Why 1.1 doesn't work after updating to 1.2?

This is happening probably due to incompatible database from version 1.2, please delete this folder:
%ALLUSERSPROFILE%\GOG.com\Galaxy\storage
usually
C:\ProgramData\GOG.com\storage\

Then you'll have to use scan&import (menu under the top Galaxy logo) function to see your games back in Galaxy Client.
Attachments:
programsandfeatu.png (143 Kb)
Post edited March 27, 2017 by TheTomasz
Posted June 01, 2015
Anyone else getting "Installation broken" for Saints Row 2, it was fine before the latest update to Galaxy... don't really want to download it again just to end up with the same thing. The files have not changed, so I'm not sure why it's broken now. :/

Verify/Repair does not work.

EDIT: Yep appears to be a Galaxy issue, will report on mantis...
Post edited June 01, 2015 by user deleted
Posted June 01, 2015
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altechi: Is Galaxy supposed to tell me if I unlocked an achievement via a popup or something?, because it doesn't for me, though when I look at Galaxy it shows that I did unlock an achievement
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skeletonbow: Not at the moment, although it probably will when they implement overlay functionality. We'll likely get achievement and other notifications, screenshot functionality, in-game chat overlay and other features near the same time I imagine but that's probably weeks/months away I'm guessing.

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eliano55: "an error occured during singing in"

I cant connect my client to my GOG.com account.

I have enabled goggalaxy client every connection, ignoring any firewalls etc.

Please help me with this problem.
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skeletonbow: Ah, you're not supposed to sing while running Galaxy, the authentication algorithm doesn't yet support singing as an input method. We need to wait for them to add microphone support first.

:)

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IDeivis: I know there are things about which you CAN'T / WON'T / SHOULDN'T talk. but is there really nothing you could tell us about Galaxy progress so far? Like when should we expect new major build?
ATM It looks like 2-3 of you have scheduled weekly visit on this topic and you just answer 1 minor problem/"silly" question each and then you are gone for another week. :(
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skeletonbow: In general we shouldn't expect a build (major or minor) until they've got one they think is worth providing to us. This is most efficiently done using the "when it's ready" algorithm. Developers can't always predict how long it takes to implement a given feature/functionality even if they try to do so, so specifying a weekly/bi-weekly/monthly schedule ties them down to specifc dates and times at which point things either aren't done in time and get rushed in extra-buggy to meet a schedule, cut out until the next release window due to being incomplete and not ready for release, etc.

Users might want to know when to expect a new release but quite honestly doing such just either lowers the quality of the releases and/or puts more pressure on developers to meet commitments they've made no matter how loose they've worded the schedule. The best release schedule you can have as a developer is "whenver I finish coding it, whatever day that is, that's the day it will be released on". That is of course not what users want, but it is generally what is best for developers to be productive and best for a product in my personal experience as a developer.

Unnecessary deadlines and other forms of date/time related commitments _suck_, and ultimately lead to rushed and more problematic products IMHO.

Throwing my +1 vote for "no release dates please, just work hard and keep up the good work, we'll get it when you're ready to release it".
Signing...
Great help mate!
Posted June 01, 2015
aad a
Posted June 01, 2015
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skeletonbow: I'm going to investigate if <span class="bold">MaGog</span> can somehow list all of my games in order of game size smallest to largest
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mrkgnao: Of course it can. It can also sort them by release date (from oldest to newest).
I got it to sort the entire GOG catalogue by file size but didn't see a way to filter it to just games I own, is there a way to garnish that info somehow while logged in? I assume it'd need a browser extension or GOG account public sharing of games list or similar.
Posted June 01, 2015
My GOG Galaxy window is all grey, is there a fix for that? Already tried the sugestion on the support page.
Posted June 01, 2015
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mrkgnao: Of course it can. It can also sort them by release date (from oldest to newest).
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skeletonbow: I got it to sort the entire GOG catalogue by file size but didn't see a way to filter it to just games I own, is there a way to garnish that info somehow while logged in? I assume it'd need a browser extension or GOG account public sharing of games list or similar.
Use the "Get From GOG" feature (rightmost big orange button). Don't need anything special except being logged in to GOG.
Posted June 01, 2015
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altechi: Is Galaxy supposed to tell me if I unlocked an achievement via a popup or something?, because it doesn't for me, though when I look at Galaxy it shows that I did unlock an achievement
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BKGaming: Nope not yet, will probably come with the update that adds the overlay....
lel
Posted June 01, 2015
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BKGaming: Nope not yet, will probably come with the update that adds the overlay....
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Kacper1911: lel
Most insightful post... ever. >.>
Posted June 01, 2015
I'm sure this has already been brought up but I thought I'd just chip in with this too. Galaxy seems to use a shitload of memory for no apparent reason. The two elements that make it up are using almost 7 times that of Steam. They were both opened at the same time, neither has been used to load a game, download a game or download an update.

Also I was wondering if there's an ETA on when achievements will work with TW2?
Attachments:
gog_galaxy_resou.jpg (45 Kb)
Posted June 01, 2015
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Export: I'm sure this has already been brought up but I thought I'd just chip in with this too. Galaxy seems to use a shitload of memory for no apparent reason. The two elements that make it up are using almost 7 times that of Steam. They were both opened at the same time, neither has been used to load a game, download a game or download an update.

Also I was wondering if there's an ETA on when achievements will work with TW2?
Galaxy like most modern gaming clients is a full blown web browser, and all of the content that exists on the web pages it loads has to be downloaded and then decompressed in memory. Graphics, video, javascript programs running on web pages all consume system resources. In addition to that, like any modern web browser they will cache graphics and otehr content in memory for performance on page reloads so going to another page wont free up the resources for a previously viewed page right away. The amount of memory it uses for caching is further likely dependent on how much memory the system has installed. I believe Firefox and Chrome scale their cache size by default depending on how RAM-rich the system is.

I did some tests with Steam client a week or two ago and posted it in the forums here and on a fresh startup Steam client on my system (32GB of RAM present) uses up anywhere from 300MB on the low side to 600+MB on the high side depending on what page Steam client is configured to view by default. Actually using the client and going to some store pages, library pages, etc. will cause memory use to increase. It's also important to note that both Steam and Galaxy client use multiple processes, and that all of these subprocesses memory use must be added up.

Another thing worth noting too is that Steam client has been around for 12 years or so and has had a lot of fine tuning and optimization done on it. Galaxy client at the moment is using roughly the same resources and has only been around for a few months. Over time it will both have new features added and also get optimized to use less resources.

One thing is for absolute certain though - any modern gaming client is going to be using several hundred megabytes of memory on any system for the simple reason that they all have decided to base their client on web technologiy by using an embedded web browser. In the case of both Steam and Galaxy, they embed Google Chrome's web engine.

Anyone expecting any game client to use less than 200MB of memory is probably going to be disappointed by every game client out there and should probably not bother.

Having said that, Galaxy can use 2GB of memory and I wont give the slightest care personally. 32GB of RAM 2 years ago cost me $200, and when my system starts getting memory-pressure from the software I'm using eventually I'll go buy more RAM when the time comes.

People who have low RAM systems probably don't even want or need a gaming client anyway, they probably just want a minimalistic downloader program like GOG Downloader, or even just downloading via the web browser directly (which uses 200+MB of RAM itself I should also point out).

All in all though, it's a non-issue.
Posted June 01, 2015
This was probably suggested before but can we get a box for Rember username and password for the client?
Posted June 01, 2015
I just want to say that i love the client ^-^
Posted June 02, 2015
If a game card shows that the game has achievements but I haven't received any even after I completed it, is it a bug or does the beta still not fully support it?

It happened to me for Dead Synchronicity.
Posted June 02, 2015
Will update Galaxy client_1.0.2.958 beta and it does not run on your
desktop?For this it is necessary to do something.
Posted June 02, 2015
Yep, same here. I can`t run the 1.0.2.958 beta version either at all. So an update also isn`t possible beyond this version, even when I read there is a follow-up version already out. But if I load the entire Galaxy client again from the gog page, it still only delivers 1.0.2.958 . So: No usable client for me til now :/
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Community
General discussionGOG GALAXY BETA(6179 posts) (6179 posts) 
(6179 posts)