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General discussionGOG GALAXY BETA(6179 posts) (6179 posts) 
(6179 posts) 
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This is my favourite topic
Posted May 06, 2015
high rated
!!! PLEASE READ BEFORE POSTING !!!

== BUG REPORTING ==

Please use: http://mantis.gog.com and include
1. steps to reproduce the bug (if possible)
2. screenshot or movie showing the bug (if possible)
3. Galaxy Client logs (see below)

Where can I find Galaxy logs on my computer?
On Windows 7 or later: C:\ProgramData\GOG.com\Galaxy\Logs
On Mac OS X: /Users/Shared/GOG.com/Galaxy/Logs

== FEATURE SUGGESTIONS ==

Please use: http://www.gog.com/wishlist/galaxy. For feature suggestions and votes on them please try do explain how Galaxy and its users will really benefit from it.

== IMPORT ALREADY INSTALLED GAMES TO GALAXY ==

1. For GOG games installed using installers from the last few months (so called Galaxy-compatible installers)
Click the Galaxy logo button on top of the sidebar and select "scan and import folders" - it will find all compatible games within that folder and add them to the Client.

2. For remaining GOG game INSTALLATIONS
Find the game in the Library (click on the image of the game), then click the More button and select "Manage Installation" -> "Import folder" and point the folder selector into the folder where that game is installed.

== KNOWN ISSUES ==
- throttling max download speed is not yet possible
- notifications related to incoming chat messages and friend requests does not always disappear instantly when consumed and may require reloading Store page
- games imported from existing installations will auto-update once, even if updating is disabled
- Moving Galaxy from /Applications on Mac OS X will stop the app from working
- Galaxy cannot be launched by other users on the same computer
Post edited October 03, 2016 by Liosan
Posted July 03, 2015
high rated
Hi Everyone,

Below you can find the changelog of GOG Galaxy.

Changelog 1.1.15 (September 7th, 2016):
Changes / Improvements:
• Added Wallet button in dropdown menu under user's avatar
• Performance improvements on UI speed and a little on CPU usage
• Enabled copying text in Galaxy forums
• History will now remember only the 100 most recent pages in history
Bugfixes:
• Fix for "Disk access problem" bug, which broke installation and updates of games. (Bug happened on Windows only, but general mechanism is better on OS X as well)
• Fix for Verify/Repair, which did not work in some scenarios (The above bug for example)
• Fix for "Server problem" while downloading backup installers or other goodies. They will now work, even if temporary download folder is same as destination folder
• Fixed situations in which Store page sometimes did not load properly after waking up computer

Changelog 1.1.16 (September 19th, 2016):
Improvements:
• Galaxy now supports H.264 codecs
• Much better handling of paying using third party processors (PayPal, paysafecard etc.)
• Friends and chat window now scale with the system scaling factor
• New and prettier GOG Eula will be used in games
• Better handling of loading timeouts

Bugfixes:
• "INSTALLED" label will appear all pages of the library now
• Fixed a bug with game time tracking for some games. Galaxy will now register more than one minute:)
• Fixed a bug in which Galaxy in rare cases could not be able to update the game (bug rather existed in rollbacks)
• Galaxy will no longer show a little bit of bare code upon launching
• Fixed blurred images in sidebar expanded list mode

Changelog 1.1.17(hotfix September 20th, 2016):
• Fixed crashes and 'Disk Access Problem' caused by updating Galaxy from 1.1.12 (and earlier versions) to 1.1.16

Changelog 1.1.18 (October 19th, 2016):
Improvements:
• More accurate game time tracking mechanism
• Improved mechanism showing current online status between friends

Bugfixes:
• Fixed a bug which caused Galaxy to stop tracking game time

Changelog 1.1.19 (October 25th, 2016):
Improvements:
• We have removed download size from Galaxy updater. It showed faulty data, as Galaxy Updater doesn't download > 100mb each time and only downloads differences. It will come back in nearest future, when it will show correct data:)
• The first check for game updates will be done 15s after Galaxy starts, instead of 5 minutes.
• OSX: Improved mechanism responsible for removing old files left by Galaxy updates
• OSX: Improved the way Galaxy handles installing games into protected locations like /Applications; you will receive a password prompt about a "Helper tool" installation

Bugfixes:
• Fixed "Essential components missing" error which sometimes appeared after fresh installation
• Fixed a situation where failure in Updater could lead to Galaxy not being able to launch
• Fixed self-update on OSX to properly delete leftover files
• Fixed friends window losing functionality after network loss and reconnect
• Fixed blurry Windows 10 Galaxy tray icon
• Galaxy will remember maximised window status

Changelog 1.1.20(November 2nd, 2016)
Bugfixes:
• Fixed installing XNA4 and other msi-based dependencies.
• Store page won't be reloaded twice upon logging in

Changelog: 1.1.21 (November 17th, 2016)
Improvements / changes:
• Added "with preview updates" suffix to Galaxy window title
• Small optimizations with memory and Galaxy loading time
• Small improvements with updater, it should fail less

Bugfixes:
• Fixed a bug with Galaxy refreshing pages
• Fixed occasional crashes

Changelog 1.1.22 (November 22nd, 2016)
Bugfixes:
• Galaxy will no longer freeze when downloading a game update and checking another game in library
• Galaxy should crash even less now:)

Changelog 1.1.23 (November 28th, 2016)
Bugfixes:
• Galaxy will be now able to reconnect to internet correctly, if computer was put to sleep and then woken up without (initially) Internet connection
• Downloading of games/updates should have less impact on starting other installations

Changelog 1.1.24(December 6th, 2016)
Bugfixes:
• Downloading an installer with Galaxy and using it to install the game should not result in redownloading the whole game again
• Updater should no longer report over 100% progress on download

Adjustments:
• Increased timeout for failures during sign in
• Increased timeout for "Loading Timeout"

Changelog 1.1.25 (December 20th, 2016)
Bugfixes:
• Fixed a crash when trying to install certain games (Game affected was 1979 Revolution: Black Friday).

Changelog 1.1.26 (December 23rd, 2016, Preview only)
Changes:
• Introduced new downloading mechanism

Changelog 1.1.27 (January 26th, 2017, Preview)
Bugfixes:
• Aborting or pausing downloads will be smoother (They will stop faster)
• Pausing downloads will no longer cause memory usage to go super high

Changelog 1.1.27 (January 31th, 2017)
Changes:
• Introduced new downloading mechanism
Bugfixes:
• Aborting or pausing downloads will be smoother (They will stop faster)
• Pausing downloads will no longer cause memory usage to go super high

Changelog 1.1.28 (March 10th, 2017)
Changes / Improvements:
- Better support for differential patches. They are now seperate depending on game's language and system bitness
- Italian & Japanese partial support + more Spanish translations
- Improved checking for new available updates of the games
- We'll sort available DLCs alphabetically
Bugfixes:
- Fixed a crash when Galaxy doesn't have permissions to the logs directory
- Fixed showing empty grey page after a while of inactivity
- Fixed infinite spinner after going to support page
- Fixed displaying of prices in cart when they were over 999 (Bug caused by a comma in the price)
- MacOS: Popup windows (for example chat) will no longer open as a tab but as a separate window instead
- MacOS: Fixed memory leak (~30MB upon GOG Galaxy launch)
- MacOS: Fixed memory leak while playing a game

Changelog 1.1.29 (March 14nd, 2017)
Changes:
- Changes in downloading mechanism, which allows for better control over download's flow
Bugfixes:
- Fixed displaying progress of differential patches (It did not display the "Extracting" status)

Changelog 1.1.30 (March 16th, 2017)
Bugfixes:
- Fixed a crash within games downloading mechanism

== PREVIEW UPDATES* ===

HOW TO ENABLE PREVIEWS?
Go to your Galaxy settings and check the option to receive preview updates.

HOW TO DISABLE PREVIEW?
- Uninstall Galaxy
- Download current installer from gog.com/galaxy
- Install Galaxy
- Import your games

Changelog 1.2.0 (March 22nd, 2017)
Changes and improvements:
- Cloud saves backup and syncing (supported games only)
- Screenshot capture with F12 (supported games only)
- In-game overlay with FPS counter and notifications (supported games only)
- Greatly improved chat, also in overlay
- Ability to enable or disable achievements, game time tracking, auto-updating games and more
- Desktop and in-game notifications system
- Ability to set bandwidth limit and scheduler
- New settings window
- Rarity information in achievements
- Abort button next to installation status
- Only one Galaxy Updater window will be shown in most cases
- GOG Galaxy updates will be downloaded in the background
- Games are now downloaded directly to their install directory, instead of a temporary location
- Galaxy changelog is displayed in Galaxy

Bugfixes:
- Fixed game time tracking issues
- Initial size of Galaxy Client window will respect Windows scaling
- Improved Windows 10 Galaxy tray icon
- Fixed a bug which caused Galaxy to redownload whole data in case of a failure of installation/update
- Thumbnail highlighting in media gallery now works properly
- Decreased client's network and CPU usage (especially for a lot of games)
- MacOS: Fixed situation when Galaxy Client could downloading due to App Nap
- MacOS: Fixed crash when logging out with "New post" popup open
- MacOS: Fixed game processes not being properly cleaned up after exiting
Post edited March 22, 2017 by TheTomasz
Posted March 26, 2016
high rated
For everyone who has a problem with missing api-ms-crt dlls in Client's versions post 1.1.5:
Please install one of those windows update: https://support.microsoft.com/en-us/kb/2999226 https://support.microsoft.com/en-us/kb/3118401
You may need to update Windows to meet the requirements for these:
For Windows 8.1 and for Windows Server 2012: https://support.microsoft.com/en-us/kb/2919355
For Windows 7 and for Windows Server 2008 R2: https://support.microsoft.com/en-us/kb/976932

You can also try reinstalling Microsoft Visual C++ Redistributables 2015 (x86) if you meet above requirements.
Available here: https://www.microsoft.com/en-us/download/details.aspx?id=48145

If above instructions doesn't work for you, create a separate issue on mantis.gog.com and we'll try to help you individually.

Please note that this solution only helps with the missing api-ms-crt dlls.


========================================================================================


Answering this question: Why 1.1 doesn't work after updating to 1.2?

This is happening probably due to incompatible database from version 1.2, please delete this folder:
%ALLUSERSPROFILE%\GOG.com\Galaxy\storage
usually
C:\ProgramData\GOG.com\storage\

Then you'll have to use scan&import (menu under the top Galaxy logo) function to see your games back in Galaxy Client.
Attachments:
programsandfeatu.png (143 Kb)
Post edited March 27, 2017 by TheTomasz
Posted May 19, 2015
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EckoShy: Thank you, I've got it all fixed now, don't know why I didn't think of that before.

Took some time to find the EXE for the game though. It wasn't in the main folder like normal (Or at least not like I'm use to), it was stuffed into the BIN x64 folder for some reason.

And I'll file a quick bug report, hopefully it won't have to happen to too many more people.
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saluk: You don't by any chance have that shortcut handy or remember what it's "target" said, do you? Long shot but I've been trying to figure out how to have this very behavior.
If by target you mean exactly what folder and application the shortcut pointed to, then yes actually I managed to take a look at it before deleting the shortcut. It was C: > Program Files (x86) > GalaxyClient > GalaxyClient. The first GC being the folder, second being the application.

If you mean something else by that, then sorry, I don't think I can help you. I'm not particularly tech savvy, and even if I was I didn't look any deeper at the old shortcut before I got rid of it.
Posted May 19, 2015
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MrocznyM: I dowloaded the files from gog.com, and when i import the files in gog galaxy, it starts downloading the whole game. Someone please help. :<<
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green.anger: Just use the files from GOG to install the game, Galaxy will see it and to the side panel.
Yeah, but the thing is that these files are corrupt...
Posted May 19, 2015
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Almercenary: Its probably come up before, but again and again i find the friends system is absolutely terrible.
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green.anger: You're not the first who saying about this. Could you please elaborate? I don't get what's wrong with it.
I cant just search for a friend i know. It seems very elaborate just to get a friend
Posted May 19, 2015
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green.anger: You're not the first who saying about this. Could you please elaborate? I don't get what's wrong with it.
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Almercenary: I cant just search for a friend i know. It seems very elaborate just to get a friend
Nice pun )) Ok, I got it now.
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green.anger: Just use the files from GOG to install the game, Galaxy will see it and to the side panel.
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MrocznyM: Yeah, but the thing is that these files are corrupt...
Ok ,then check hash sums:
MD5 against these, or
SHA-1 against these.

Re-download broken files and try again.
Post edited May 19, 2015 by green.anger
Posted May 19, 2015
-- thank you for the help --
Post edited May 19, 2015 by Aska_Light
Posted May 19, 2015
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Aska_Light: But since i can't find the .exe
Is it not in [GOG Games]\The Witcher 3 Wild Hunt\bin\x64?
Posted May 19, 2015
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green.anger: You're not the first who saying about this. Could you please elaborate? I don't get what's wrong with it.
That's not so important as is reporting bugs in any Galaxy features in the Mantis bug tracker (instructions in first post in thread) so that GOG is aware of them and likely to try and fix them, and filing feature request suggestions on how to make the software more useful into the Galaxy wishlist (link at bottom of page). Individual people will always have different opinions on what is right or wrong about something, whether something is good or bad, works or is broken. Opinions about these things are always nice to share, but ultimately bug reports and feature requests are what can lead to changes that make all users have a better product to enjoy.

HTH
Posted May 19, 2015
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green.anger: You're not the first who saying about this. Could you please elaborate? I don't get what's wrong with it.
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skeletonbow: That's not so important as is reporting bugs in any Galaxy features in the Mantis bug tracker (instructions in first post in thread) so that GOG is aware of them and likely to try and fix them, and filing feature request suggestions on how to make the software more useful into the Galaxy wishlist (link at bottom of page). Individual people will always have different opinions on what is right or wrong about something, whether something is good or bad, works or is broken. Opinions about these things are always nice to share, but ultimately bug reports and feature requests are what can lead to changes that make all users have a better product to enjoy.

HTH
Thanks! I just asked for his opinion as I don't use friend list much, and whom I've added were in the same threads where I was, so it wasn't a problem. And I agree with you about mantis and wishlist, I've contributed some bugs and wishes with hope to get a better piece of software later on.
Posted May 19, 2015
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DocDoomII: Galaxy version of The Witcher 2 is not recognized by nVidia GeForce Experience.
GOG Downloader version is recognized without problems.

Yes, I've configured the path correctly in nVidia Experience.
No one else has this kind of problem?
Posted May 19, 2015
Sini Ril
Posted May 19, 2015
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DocDoomII: Galaxy version of The Witcher 2 is not recognized by nVidia GeForce Experience.
GOG Downloader version is recognized without problems.

Yes, I've configured the path correctly in nVidia Experience.
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DocDoomII: No one else has this kind of problem?
Don't take lack of response to mean that nobody has the problem, but rather that nobody noticed your post because they're probably too busy playing The Witcher 3.
Posted May 19, 2015
alo
Posted May 19, 2015
Not sure whether it's Galaxy or Witcher 3 servers, but I'm trying to download the launch patch & it gets part way then quits & starts again. It's been doing that all day. Anyone else got this problem?
Posted May 19, 2015
game dont start as l downloaded 1 hour ago.. what is the problem
Posted May 19, 2015
GOG Galaxy developers:

I just noticed that numerous bugs I filed in mantis over the last few months of Galaxy client testing, game install testing all of which took a lot of my personal time to test out of the goodness of my heart to help you guys find bugs and fix them so that not only I benefit but all other GOG customers benefit too who may not have the time and patience to file bug reports - all got closed "wont fix, client out of date please update and file a brand new bug report if the problem still exists".

I'm sorry but that is unacceptable. If you know an issue is definitely fixed because you tested it and believe it to be true then you should close it as "fixed in newer client", or you should ask the bug reporter politely if they can test again and see if the problem is still present or not before blindly closing the bug. If you were to ask "does this still occur with the current client" I could either immediately respond back "yes the problem is still there" in 2 seconds and the bug stays open and valid with up to date information for you guys.

When you gang-close them with some autobot or whatever it says "thanks for wasting your time before and your Internet bandwidth, please download those 100+GB of games all over again and spend 8 hours of your time to completely re-file the same bug report you filed before that we basically ignored and blindly closed and we wont give you any method to re-open the existing bug either to save your time."

Now I feel like I wasted hours of my time doing all of that testing and reporting and you expect me to do it again. That's abuse of my personal time and anyone else who has cared to put that much effort into testing this stuff. Not to mention all of the time many of us spend trying to calm others down who are experiencing problems and helping test the issues that they are having too, putting out fires that start up here etc.

Now I feel disenfranchised and that my time is not valuable, and that telling other people experiencing bugs and problems to file bugs in mantis so you will look at them will also get them closed in a similar cold manner that devalues people's time. I thought I was contributing to something and now I feel that I was sending things directly into /dev/null

I'm feeling much less inclined to continue contributing to the beta testing effort now or to tell other customers to do so either unless you guys can change your process with handling this to be more professional and value our time more.

Plus, The Witcher 3 is out now so you have to compete for our time with that so it's going to be a tougher sell. File bug reports that go to the bit bucket or play The Witcher 3... hmmm, let me think about that...
Post edited May 19, 2015 by skeletonbow
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This is my favourite topic
Community
General discussionGOG GALAXY BETA(6179 posts) (6179 posts) 
(6179 posts)