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General discussionGOG GALAXY BETA(6179 posts) (6179 posts) 
(6179 posts) 
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This is my favourite topic
Posted May 06, 2015
high rated
!!! PLEASE READ BEFORE POSTING !!!

== BUG REPORTING ==

Please use: http://mantis.gog.com and include
1. steps to reproduce the bug (if possible)
2. screenshot or movie showing the bug (if possible)
3. Galaxy Client logs (see below)

Where can I find Galaxy logs on my computer?
On Windows 7 or later: C:\ProgramData\GOG.com\Galaxy\Logs
On Mac OS X: /Users/Shared/GOG.com/Galaxy/Logs

== FEATURE SUGGESTIONS ==

Please use: http://www.gog.com/wishlist/galaxy. For feature suggestions and votes on them please try do explain how Galaxy and its users will really benefit from it.

== IMPORT ALREADY INSTALLED GAMES TO GALAXY ==

1. For GOG games installed using installers from the last few months (so called Galaxy-compatible installers)
Click the Galaxy logo button on top of the sidebar and select "scan and import folders" - it will find all compatible games within that folder and add them to the Client.

2. For remaining GOG game INSTALLATIONS
Find the game in the Library (click on the image of the game), then click the More button and select "Manage Installation" -> "Import folder" and point the folder selector into the folder where that game is installed.

== KNOWN ISSUES ==
- throttling max download speed is not yet possible
- notifications related to incoming chat messages and friend requests does not always disappear instantly when consumed and may require reloading Store page
- games imported from existing installations will auto-update once, even if updating is disabled
- Moving Galaxy from /Applications on Mac OS X will stop the app from working
- Galaxy cannot be launched by other users on the same computer
Post edited October 03, 2016 by Liosan
Posted July 03, 2015
high rated
Hi Everyone,

Below you can find the changelog of GOG Galaxy.

Changelog 1.1.15 (September 7th, 2016):
Changes / Improvements:
• Added Wallet button in dropdown menu under user's avatar
• Performance improvements on UI speed and a little on CPU usage
• Enabled copying text in Galaxy forums
• History will now remember only the 100 most recent pages in history
Bugfixes:
• Fix for "Disk access problem" bug, which broke installation and updates of games. (Bug happened on Windows only, but general mechanism is better on OS X as well)
• Fix for Verify/Repair, which did not work in some scenarios (The above bug for example)
• Fix for "Server problem" while downloading backup installers or other goodies. They will now work, even if temporary download folder is same as destination folder
• Fixed situations in which Store page sometimes did not load properly after waking up computer

Changelog 1.1.16 (September 19th, 2016):
Improvements:
• Galaxy now supports H.264 codecs
• Much better handling of paying using third party processors (PayPal, paysafecard etc.)
• Friends and chat window now scale with the system scaling factor
• New and prettier GOG Eula will be used in games
• Better handling of loading timeouts

Bugfixes:
• "INSTALLED" label will appear all pages of the library now
• Fixed a bug with game time tracking for some games. Galaxy will now register more than one minute:)
• Fixed a bug in which Galaxy in rare cases could not be able to update the game (bug rather existed in rollbacks)
• Galaxy will no longer show a little bit of bare code upon launching
• Fixed blurred images in sidebar expanded list mode

Changelog 1.1.17(hotfix September 20th, 2016):
• Fixed crashes and 'Disk Access Problem' caused by updating Galaxy from 1.1.12 (and earlier versions) to 1.1.16

Changelog 1.1.18 (October 19th, 2016):
Improvements:
• More accurate game time tracking mechanism
• Improved mechanism showing current online status between friends

Bugfixes:
• Fixed a bug which caused Galaxy to stop tracking game time

Changelog 1.1.19 (October 25th, 2016):
Improvements:
• We have removed download size from Galaxy updater. It showed faulty data, as Galaxy Updater doesn't download > 100mb each time and only downloads differences. It will come back in nearest future, when it will show correct data:)
• The first check for game updates will be done 15s after Galaxy starts, instead of 5 minutes.
• OSX: Improved mechanism responsible for removing old files left by Galaxy updates
• OSX: Improved the way Galaxy handles installing games into protected locations like /Applications; you will receive a password prompt about a "Helper tool" installation

Bugfixes:
• Fixed "Essential components missing" error which sometimes appeared after fresh installation
• Fixed a situation where failure in Updater could lead to Galaxy not being able to launch
• Fixed self-update on OSX to properly delete leftover files
• Fixed friends window losing functionality after network loss and reconnect
• Fixed blurry Windows 10 Galaxy tray icon
• Galaxy will remember maximised window status

Changelog 1.1.20(November 2nd, 2016)
Bugfixes:
• Fixed installing XNA4 and other msi-based dependencies.
• Store page won't be reloaded twice upon logging in

Changelog: 1.1.21 (November 17th, 2016)
Improvements / changes:
• Added "with preview updates" suffix to Galaxy window title
• Small optimizations with memory and Galaxy loading time
• Small improvements with updater, it should fail less

Bugfixes:
• Fixed a bug with Galaxy refreshing pages
• Fixed occasional crashes

Changelog 1.1.22 (November 22nd, 2016)
Bugfixes:
• Galaxy will no longer freeze when downloading a game update and checking another game in library
• Galaxy should crash even less now:)

Changelog 1.1.23 (November 28th, 2016)
Bugfixes:
• Galaxy will be now able to reconnect to internet correctly, if computer was put to sleep and then woken up without (initially) Internet connection
• Downloading of games/updates should have less impact on starting other installations

Changelog 1.1.24(December 6th, 2016)
Bugfixes:
• Downloading an installer with Galaxy and using it to install the game should not result in redownloading the whole game again
• Updater should no longer report over 100% progress on download

Adjustments:
• Increased timeout for failures during sign in
• Increased timeout for "Loading Timeout"

Changelog 1.1.25 (December 20th, 2016)
Bugfixes:
• Fixed a crash when trying to install certain games (Game affected was 1979 Revolution: Black Friday).

Changelog 1.1.26 (December 23rd, 2016, Preview only)
Changes:
• Introduced new downloading mechanism

Changelog 1.1.27 (January 26th, 2017, Preview)
Bugfixes:
• Aborting or pausing downloads will be smoother (They will stop faster)
• Pausing downloads will no longer cause memory usage to go super high

Changelog 1.1.27 (January 31th, 2017)
Changes:
• Introduced new downloading mechanism
Bugfixes:
• Aborting or pausing downloads will be smoother (They will stop faster)
• Pausing downloads will no longer cause memory usage to go super high

Changelog 1.1.28 (March 10th, 2017)
Changes / Improvements:
- Better support for differential patches. They are now seperate depending on game's language and system bitness
- Italian & Japanese partial support + more Spanish translations
- Improved checking for new available updates of the games
- We'll sort available DLCs alphabetically
Bugfixes:
- Fixed a crash when Galaxy doesn't have permissions to the logs directory
- Fixed showing empty grey page after a while of inactivity
- Fixed infinite spinner after going to support page
- Fixed displaying of prices in cart when they were over 999 (Bug caused by a comma in the price)
- MacOS: Popup windows (for example chat) will no longer open as a tab but as a separate window instead
- MacOS: Fixed memory leak (~30MB upon GOG Galaxy launch)
- MacOS: Fixed memory leak while playing a game

Changelog 1.1.29 (March 14nd, 2017)
Changes:
- Changes in downloading mechanism, which allows for better control over download's flow
Bugfixes:
- Fixed displaying progress of differential patches (It did not display the "Extracting" status)

Changelog 1.1.30 (March 16th, 2017)
Bugfixes:
- Fixed a crash within games downloading mechanism

== PREVIEW UPDATES* ===

HOW TO ENABLE PREVIEWS?
Go to your Galaxy settings and check the option to receive preview updates.

HOW TO DISABLE PREVIEW?
- Uninstall Galaxy
- Download current installer from gog.com/galaxy
- Install Galaxy
- Import your games

Changelog 1.2.0 (March 22nd, 2017)
Changes and improvements:
- Cloud saves backup and syncing (supported games only)
- Screenshot capture with F12 (supported games only)
- In-game overlay with FPS counter and notifications (supported games only)
- Greatly improved chat, also in overlay
- Ability to enable or disable achievements, game time tracking, auto-updating games and more
- Desktop and in-game notifications system
- Ability to set bandwidth limit and scheduler
- New settings window
- Rarity information in achievements
- Abort button next to installation status
- Only one Galaxy Updater window will be shown in most cases
- GOG Galaxy updates will be downloaded in the background
- Games are now downloaded directly to their install directory, instead of a temporary location
- Galaxy changelog is displayed in Galaxy

Bugfixes:
- Fixed game time tracking issues
- Initial size of Galaxy Client window will respect Windows scaling
- Improved Windows 10 Galaxy tray icon
- Fixed a bug which caused Galaxy to redownload whole data in case of a failure of installation/update
- Thumbnail highlighting in media gallery now works properly
- Decreased client's network and CPU usage (especially for a lot of games)
- MacOS: Fixed situation when Galaxy Client could downloading due to App Nap
- MacOS: Fixed crash when logging out with "New post" popup open
- MacOS: Fixed game processes not being properly cleaned up after exiting
Post edited March 22, 2017 by TheTomasz
Posted March 26, 2016
high rated
For everyone who has a problem with missing api-ms-crt dlls in Client's versions post 1.1.5:
Please install one of those windows update: https://support.microsoft.com/en-us/kb/2999226 https://support.microsoft.com/en-us/kb/3118401
You may need to update Windows to meet the requirements for these:
For Windows 8.1 and for Windows Server 2012: https://support.microsoft.com/en-us/kb/2919355
For Windows 7 and for Windows Server 2008 R2: https://support.microsoft.com/en-us/kb/976932

You can also try reinstalling Microsoft Visual C++ Redistributables 2015 (x86) if you meet above requirements.
Available here: https://www.microsoft.com/en-us/download/details.aspx?id=48145

If above instructions doesn't work for you, create a separate issue on mantis.gog.com and we'll try to help you individually.

Please note that this solution only helps with the missing api-ms-crt dlls.


========================================================================================


Answering this question: Why 1.1 doesn't work after updating to 1.2?

This is happening probably due to incompatible database from version 1.2, please delete this folder:
%ALLUSERSPROFILE%\GOG.com\Galaxy\storage
usually
C:\ProgramData\GOG.com\storage\

Then you'll have to use scan&import (menu under the top Galaxy logo) function to see your games back in Galaxy Client.
Attachments:
programsandfeatu.png (143 Kb)
Post edited March 27, 2017 by TheTomasz
Posted May 17, 2015
GOG Galaxy just stopped working I click the GOG icon on the tool bar and nothing happens.
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YpSan: Can't resume my 23 Gb download, not even verify the game files because I pressed the only available option "Abort".
Why did you introduce this piece of sh.. software anyway?

Gog Galaxy sucks. Just leave GoG downloader as optional or I will have to purchase and download from other places in the future. Thank you.
To be fair, GoG Galaxy is still in public Beta, and ther eason you do that is to find errors and problems.
Post edited May 17, 2015 by dudalb
Posted May 17, 2015
Galaxy isn't working for me right now (maybe something to do with the update?).

It loads up fine & I can browse the store. The issue is when I try to access my library.

The main library screen displays fine but when I click on any game no details display... just the spinning loading circle... which never goes away.

All I see is:

Game Title

[Install] [More]

O <- spinning loading circle

-edit- Already installed games display fine, if that helps narrow down the issue.

-edit- And now it's working again. Just a server-end problem then :)
Post edited May 17, 2015 by rahal
Posted May 17, 2015
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mack321: Hello im Alien from Alfa Centaury and im scanning this forum

PS: make a better friendlist
Nice to meet you Alien! Here on earth we actually spell it Alpha Centauri, but as you are from out of town it's understandable.
Posted May 17, 2015
It appears that the downloader function of Galaxy is essentially the same as downloading via http. (browser)
It will not check installer files to see if they need updated, it just downloads the whole thing every time.
Am I wrong here or is this your experience too?

Edited to clarify.
Post edited May 17, 2015 by EndreWhiteMane
Posted May 17, 2015
So no achievement support yet for Witcher 3? since it probably need the overlay to work?
Was hoping for this feature to be in at launch, but maybe GOG will work a miracle!
Posted May 17, 2015
Needs more cooking time, but it's coming along nicely. I'd appreciate finer controls for bandwidth.
Posted May 17, 2015
avatar
EndreWhiteMane: It appears that the downloader function of Galaxy is essentially the same as downloading via http. (browser)
It will not check installer files to see if they need updated, it just downloads the whole thing every time.
Am I wrong here or is this your experience too?

Edited to clarify.
It does check if FILES exist or not, but it doesn't use the installers. So if you grab the installer galaxy does not know anything about that. The files galaxy tracks are the actual files in the game directory, which is nice in the future. If someone updates their game with an updated readme.txt, galaxy will just download that one tiny file.

For now though, there may even be some bugs with this process where it downloads a lot more than it should.

If you want to use the installers and then register the game in galaxy, you can do so - download the installer from galaxy by clicking on the game, then click on more->get backup. After a game has been installed via an installer, you can again click on the game, then go to more->manage->import folder, and point it to where you installed the game.
Posted May 17, 2015
avatar
EndreWhiteMane: It appears that the downloader function of Galaxy is essentially the same as downloading via http. (browser)
It will not check installer files to see if they need updated, it just downloads the whole thing every time.
Am I wrong here or is this your experience too?

Edited to clarify.
avatar
saluk: It does check if FILES exist or not, but it doesn't use the installers. So if you grab the installer galaxy does not know anything about that. The files galaxy tracks are the actual files in the game directory, which is nice in the future. If someone updates their game with an updated readme.txt, galaxy will just download that one tiny file.

For now though, there may even be some bugs with this process where it downloads a lot more than it should.

If you want to use the installers and then register the game in galaxy, you can do so - download the installer from galaxy by clicking on the game, then click on more->get backup. After a game has been installed via an installer, you can again click on the game, then go to more->manage->import folder, and point it to where you installed the game.
I was referring to the 'install.exe files' themselves. Whenever I get an update flag I download the new installer so my backup stays up to date.
Galaxy seems to have no version checking for that like the GOG Downloader does.
Posted May 17, 2015
GOG should really look into this issue as soon as possible. That kind of makes me worried about using Galaxy, seeing as I'm on a horrible cap. xD
Posted May 17, 2015
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At this point if you have a bandwidth cap Galaxy is not what you want to use.
It is a terrible bandwidth hog.
Just use the GOG Downloader to get the install files and install from there.
That's of course a bit of a problem if you want multi-player. :/
Edit: And remember it's just a Beta, they are working hard to get the bugs out.
Post edited May 17, 2015 by EndreWhiteMane
Posted May 18, 2015
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EndreWhiteMane: At this point if you have a bandwidth cap Galaxy is not what you want to use.
It is a terrible bandwidth hog.
Just use the GOG Downloader to get the install files and install from there.
That's of course a bit of a problem if you want multi-player. :/
Edit: And remember it's just a Beta, they are working hard to get the bugs out.
Oh I have no problem staying under cap with Galaxy as long as I know what it's using, Been using it since December during alpha with little issue. But a bug that can take 100's of GB's is worrying. I get unlimited usage during certain times of the day which is when I normally do my updating/downloading unless the update is small. :)
Post edited May 18, 2015 by user deleted
Posted May 18, 2015
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USERNAME:EndreWhiteMane#Q&_^Q&Q#GROUP:4#Q&_^Q&Q#LINK:1002#Q&_^Q&Q#At this point if you have a bandwidth cap Galaxy is not what you want to use.
It is a terrible bandwidth hog.
Just use the GOG Downloader to get the install files and install from there.
That's of course a bit of a problem if you want multi-player. :/
Edit: And remember it's just a Beta, they are working hard to get the bugs out.#Q&_^Q&Q#LINK:1002#Q&_^Q&Q#
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Makes sense.
Posted May 18, 2015
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EndreWhiteMane: At this point if you have a bandwidth cap Galaxy is not what you want to use.
It is a terrible bandwidth hog.
Just use the GOG Downloader to get the install files and install from there.
That's of course a bit of a problem if you want multi-player. :/
Edit: And remember it's just a Beta, they are working hard to get the bugs out.
I'm curious what you meant by there being a problem if someone wants multiplayer, could you clarify? Just curious because you get the exact same game no matter how you download it with or without Galaxy and the game either supports multiplayer or not modulo file synchronization issues between the different backend servers. Makes no difference if you're using Galaxy client to download it or launch the game though, multiplayer functionality of games is built into the games themselves and not the Galaxy client.
Posted May 18, 2015
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saluk: It does check if FILES exist or not, but it doesn't use the installers. So if you grab the installer galaxy does not know anything about that. The files galaxy tracks are the actual files in the game directory, which is nice in the future. If someone updates their game with an updated readme.txt, galaxy will just download that one tiny file.

For now though, there may even be some bugs with this process where it downloads a lot more than it should.

If you want to use the installers and then register the game in galaxy, you can do so - download the installer from galaxy by clicking on the game, then click on more->get backup. After a game has been installed via an installer, you can again click on the game, then go to more->manage->import folder, and point it to where you installed the game.
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EndreWhiteMane: I was referring to the 'install.exe files' themselves. Whenever I get an update flag I download the new installer so my backup stays up to date.
Galaxy seems to have no version checking for that like the GOG Downloader does.
I understood your question, but your (understandable) confusion is that Galaxy does not use install.exe files at all. Instead, it scans the install directory for a game for what files it knows should be there (readme.txt, data folders, launch game.exe etc) and downloads them all individually. When there is an update, it again downloads the individual files that have changed.

NO install.exe files at all. Galaxy itself is the install.exe. It's a totally different method. Eventually a bandwidth saver - rather than download an updated installer that's the size of the original, it just patches in a few files.

Currently incomplete, and a bandwidth hog.
Posted May 18, 2015
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Sledge1: I just tried to play Wing Commander 4, and it won't start through Galaxy.. absolutely nothing happens when i press the PLAY button
But i can play it by running the Launch Wing Commander IV shortcut in the games' folder
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skeletonbow: I had that happen with a couple of games also and filed bug reports for them in Mantis which I recommend doing also. If you do, post the bug URL here. I'm installing WC4 right now to see if I can also reproduce it and I'll add a comment to your bug report as well.
I won't be able to do that for a few days at least..
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This is my favourite topic
Community
General discussionGOG GALAXY BETA(6179 posts) (6179 posts) 
(6179 posts)