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General discussionGOG GALAXY BETA(6179 posts) (6179 posts) 
(6179 posts) 
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This is my favourite topic
Posted May 06, 2015
high rated
!!! PLEASE READ BEFORE POSTING !!!

== BUG REPORTING ==

Please use: http://mantis.gog.com and include
1. steps to reproduce the bug (if possible)
2. screenshot or movie showing the bug (if possible)
3. Galaxy Client logs (see below)

Where can I find Galaxy logs on my computer?
On Windows 7 or later: C:\ProgramData\GOG.com\Galaxy\Logs
On Mac OS X: /Users/Shared/GOG.com/Galaxy/Logs

== FEATURE SUGGESTIONS ==

Please use: http://www.gog.com/wishlist/galaxy. For feature suggestions and votes on them please try do explain how Galaxy and its users will really benefit from it.

== IMPORT ALREADY INSTALLED GAMES TO GALAXY ==

1. For GOG games installed using installers from the last few months (so called Galaxy-compatible installers)
Click the Galaxy logo button on top of the sidebar and select "scan and import folders" - it will find all compatible games within that folder and add them to the Client.

2. For remaining GOG game INSTALLATIONS
Find the game in the Library (click on the image of the game), then click the More button and select "Manage Installation" -> "Import folder" and point the folder selector into the folder where that game is installed.

== KNOWN ISSUES ==
- throttling max download speed is not yet possible
- notifications related to incoming chat messages and friend requests does not always disappear instantly when consumed and may require reloading Store page
- games imported from existing installations will auto-update once, even if updating is disabled
- Moving Galaxy from /Applications on Mac OS X will stop the app from working
- Galaxy cannot be launched by other users on the same computer
Post edited October 03, 2016 by Liosan
Posted July 03, 2015
high rated
Hi Everyone,

Below you can find the changelog of GOG Galaxy.

Changelog 1.1.15 (September 7th, 2016):
Changes / Improvements:
• Added Wallet button in dropdown menu under user's avatar
• Performance improvements on UI speed and a little on CPU usage
• Enabled copying text in Galaxy forums
• History will now remember only the 100 most recent pages in history
Bugfixes:
• Fix for "Disk access problem" bug, which broke installation and updates of games. (Bug happened on Windows only, but general mechanism is better on OS X as well)
• Fix for Verify/Repair, which did not work in some scenarios (The above bug for example)
• Fix for "Server problem" while downloading backup installers or other goodies. They will now work, even if temporary download folder is same as destination folder
• Fixed situations in which Store page sometimes did not load properly after waking up computer

Changelog 1.1.16 (September 19th, 2016):
Improvements:
• Galaxy now supports H.264 codecs
• Much better handling of paying using third party processors (PayPal, paysafecard etc.)
• Friends and chat window now scale with the system scaling factor
• New and prettier GOG Eula will be used in games
• Better handling of loading timeouts

Bugfixes:
• "INSTALLED" label will appear all pages of the library now
• Fixed a bug with game time tracking for some games. Galaxy will now register more than one minute:)
• Fixed a bug in which Galaxy in rare cases could not be able to update the game (bug rather existed in rollbacks)
• Galaxy will no longer show a little bit of bare code upon launching
• Fixed blurred images in sidebar expanded list mode

Changelog 1.1.17(hotfix September 20th, 2016):
• Fixed crashes and 'Disk Access Problem' caused by updating Galaxy from 1.1.12 (and earlier versions) to 1.1.16

Changelog 1.1.18 (October 19th, 2016):
Improvements:
• More accurate game time tracking mechanism
• Improved mechanism showing current online status between friends

Bugfixes:
• Fixed a bug which caused Galaxy to stop tracking game time

Changelog 1.1.19 (October 25th, 2016):
Improvements:
• We have removed download size from Galaxy updater. It showed faulty data, as Galaxy Updater doesn't download > 100mb each time and only downloads differences. It will come back in nearest future, when it will show correct data:)
• The first check for game updates will be done 15s after Galaxy starts, instead of 5 minutes.
• OSX: Improved mechanism responsible for removing old files left by Galaxy updates
• OSX: Improved the way Galaxy handles installing games into protected locations like /Applications; you will receive a password prompt about a "Helper tool" installation

Bugfixes:
• Fixed "Essential components missing" error which sometimes appeared after fresh installation
• Fixed a situation where failure in Updater could lead to Galaxy not being able to launch
• Fixed self-update on OSX to properly delete leftover files
• Fixed friends window losing functionality after network loss and reconnect
• Fixed blurry Windows 10 Galaxy tray icon
• Galaxy will remember maximised window status

Changelog 1.1.20(November 2nd, 2016)
Bugfixes:
• Fixed installing XNA4 and other msi-based dependencies.
• Store page won't be reloaded twice upon logging in

Changelog: 1.1.21 (November 17th, 2016)
Improvements / changes:
• Added "with preview updates" suffix to Galaxy window title
• Small optimizations with memory and Galaxy loading time
• Small improvements with updater, it should fail less

Bugfixes:
• Fixed a bug with Galaxy refreshing pages
• Fixed occasional crashes

Changelog 1.1.22 (November 22nd, 2016)
Bugfixes:
• Galaxy will no longer freeze when downloading a game update and checking another game in library
• Galaxy should crash even less now:)

Changelog 1.1.23 (November 28th, 2016)
Bugfixes:
• Galaxy will be now able to reconnect to internet correctly, if computer was put to sleep and then woken up without (initially) Internet connection
• Downloading of games/updates should have less impact on starting other installations

Changelog 1.1.24(December 6th, 2016)
Bugfixes:
• Downloading an installer with Galaxy and using it to install the game should not result in redownloading the whole game again
• Updater should no longer report over 100% progress on download

Adjustments:
• Increased timeout for failures during sign in
• Increased timeout for "Loading Timeout"

Changelog 1.1.25 (December 20th, 2016)
Bugfixes:
• Fixed a crash when trying to install certain games (Game affected was 1979 Revolution: Black Friday).

Changelog 1.1.26 (December 23rd, 2016, Preview only)
Changes:
• Introduced new downloading mechanism

Changelog 1.1.27 (January 26th, 2017, Preview)
Bugfixes:
• Aborting or pausing downloads will be smoother (They will stop faster)
• Pausing downloads will no longer cause memory usage to go super high

Changelog 1.1.27 (January 31th, 2017)
Changes:
• Introduced new downloading mechanism
Bugfixes:
• Aborting or pausing downloads will be smoother (They will stop faster)
• Pausing downloads will no longer cause memory usage to go super high

Changelog 1.1.28 (March 10th, 2017)
Changes / Improvements:
- Better support for differential patches. They are now seperate depending on game's language and system bitness
- Italian & Japanese partial support + more Spanish translations
- Improved checking for new available updates of the games
- We'll sort available DLCs alphabetically
Bugfixes:
- Fixed a crash when Galaxy doesn't have permissions to the logs directory
- Fixed showing empty grey page after a while of inactivity
- Fixed infinite spinner after going to support page
- Fixed displaying of prices in cart when they were over 999 (Bug caused by a comma in the price)
- MacOS: Popup windows (for example chat) will no longer open as a tab but as a separate window instead
- MacOS: Fixed memory leak (~30MB upon GOG Galaxy launch)
- MacOS: Fixed memory leak while playing a game

Changelog 1.1.29 (March 14nd, 2017)
Changes:
- Changes in downloading mechanism, which allows for better control over download's flow
Bugfixes:
- Fixed displaying progress of differential patches (It did not display the "Extracting" status)

Changelog 1.1.30 (March 16th, 2017)
Bugfixes:
- Fixed a crash within games downloading mechanism

== PREVIEW UPDATES* ===

HOW TO ENABLE PREVIEWS?
Go to your Galaxy settings and check the option to receive preview updates.

HOW TO DISABLE PREVIEW?
- Uninstall Galaxy
- Download current installer from gog.com/galaxy
- Install Galaxy
- Import your games

Changelog 1.2.0 (March 22nd, 2017)
Changes and improvements:
- Cloud saves backup and syncing (supported games only)
- Screenshot capture with F12 (supported games only)
- In-game overlay with FPS counter and notifications (supported games only)
- Greatly improved chat, also in overlay
- Ability to enable or disable achievements, game time tracking, auto-updating games and more
- Desktop and in-game notifications system
- Ability to set bandwidth limit and scheduler
- New settings window
- Rarity information in achievements
- Abort button next to installation status
- Only one Galaxy Updater window will be shown in most cases
- GOG Galaxy updates will be downloaded in the background
- Games are now downloaded directly to their install directory, instead of a temporary location
- Galaxy changelog is displayed in Galaxy

Bugfixes:
- Fixed game time tracking issues
- Initial size of Galaxy Client window will respect Windows scaling
- Improved Windows 10 Galaxy tray icon
- Fixed a bug which caused Galaxy to redownload whole data in case of a failure of installation/update
- Thumbnail highlighting in media gallery now works properly
- Decreased client's network and CPU usage (especially for a lot of games)
- MacOS: Fixed situation when Galaxy Client could downloading due to App Nap
- MacOS: Fixed crash when logging out with "New post" popup open
- MacOS: Fixed game processes not being properly cleaned up after exiting
Post edited March 22, 2017 by TheTomasz
Posted March 26, 2016
high rated
For everyone who has a problem with missing api-ms-crt dlls in Client's versions post 1.1.5:
Please install one of those windows update: https://support.microsoft.com/en-us/kb/2999226 https://support.microsoft.com/en-us/kb/3118401
You may need to update Windows to meet the requirements for these:
For Windows 8.1 and for Windows Server 2012: https://support.microsoft.com/en-us/kb/2919355
For Windows 7 and for Windows Server 2008 R2: https://support.microsoft.com/en-us/kb/976932

You can also try reinstalling Microsoft Visual C++ Redistributables 2015 (x86) if you meet above requirements.
Available here: https://www.microsoft.com/en-us/download/details.aspx?id=48145

If above instructions doesn't work for you, create a separate issue on mantis.gog.com and we'll try to help you individually.

Please note that this solution only helps with the missing api-ms-crt dlls.


========================================================================================


Answering this question: Why 1.1 doesn't work after updating to 1.2?

This is happening probably due to incompatible database from version 1.2, please delete this folder:
%ALLUSERSPROFILE%\GOG.com\Galaxy\storage
usually
C:\ProgramData\GOG.com\storage\

Then you'll have to use scan&import (menu under the top Galaxy logo) function to see your games back in Galaxy Client.
Attachments:
programsandfeatu.png (143 Kb)
Post edited March 27, 2017 by TheTomasz
Posted May 17, 2015
I usually make a back up of my GOG games download on a remote on USB keys. However one of my key was recently damaged and I decided to download some games from my libraries again.

I tried to use the Galaxy Client v 1.0.2.958, but I can't find a way to queue several games at once for download during the night. Once I have launched a download (with the get backup option) and try to add another one, the Galaxy client feel very slow and unresponsive,while the waiting icon keep turning.

In the end I used the old GOG downloader which easily allow to queue multiple download.

I wonder if it was as the Galaxy client is supposed to work (for now) or if it an issue?
Posted May 17, 2015
would be nice if you guys included the ability to pause downloads. I have to kill Galaxy whenever I want to pause a download.
Posted May 17, 2015
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deadfloat: How about fixing the major issue of not being able to pause/resume a download?
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BKGaming: How how about understanding it's a damn beta and it's in progress, features aren't added in an hour... Jeez. Exit and resume on start-up until then.
If I start the Witcher 3 install through Galaxy and then log out of Galaxy, it says The Witcher 3 install has failed. If I log back in, I have to start the install from the beginning again. I see that if you close Galaxy without logging out that it will resume the download, but that is lame. That also poses another issue of Galaxy retaining the session even when I exit from the "Show Hidden Icons" button and reboot the computer. You seem to be overly forgiving for a function that should have been there from the start.
Post edited May 17, 2015 by deadfloat
Posted May 17, 2015
Its a long thread so apologies if this has been asked (or more likely user error).

Having just downloaded 20GB of Wasteland and gone with the default setup in Galaxy I had to uninstall it as it defaulted to an almost full C:\ SSD . Reinstalling it from the client saw it downloading the game again. Is this how its meant to work? Shouldn't it reinstalled from the files in the download location?
Posted May 17, 2015
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Ginrikuzuma: would be nice if you guys included the ability to pause downloads. I have to kill Galaxy whenever I want to pause a download.
http://www.gog.com/wishlist/galaxy/pause_download_capability
Posted May 17, 2015
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Ginrikuzuma: would be nice if you guys included the ability to pause downloads. I have to kill Galaxy whenever I want to pause a download.
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MorningStar33: http://www.gog.com/wishlist/galaxy/pause_download_capability
voted :)
Posted May 17, 2015
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BKGaming: How how about understanding it's a damn beta and it's in progress, features aren't added in an hour... Jeez. Exit and resume on start-up until then.
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deadfloat: If I start the Witcher 3 install through Galaxy and then log out of Galaxy, it says The Witcher 3 install has failed. If I log back in, I have to start the install from the beginning again. So what are you talking about?
Don't log out... go down to the Galaxy symbol in the taskbar after you click the red "X" and then right click -> exit, the download should pick up again when you restart Galaxy assuming there is no issues.

Granted this isn't the best solution but is should work...
Posted May 17, 2015
Your link for suggestion did not work on the first post. But youtube videos on the app dont have the option to be full screen.
Posted May 17, 2015
Did they mention if people will be able to display their gameslist either in client or on the website? (like the wishlist thing).

Mentioning the website as well since it seems just as much in beta as the client these days.
Posted May 17, 2015
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guynamedbilly: Galaxy is using 25% of my cpu at all times even when nothing is downloading/installing/running. I have a huge amount of games installed through it, 982 according to Galaxy. I'm using a 3570k so it's not a terribly weak CPU or anything.

Is this something that will be corrected or is it simply impossible to use Galaxy with so many games installed?
I have that problem too. The other day, I was showing my friend GTA V on PC, and he said it looked great, but it lagged too much. I thought it was a bad update or something, turns out I left Galaxy running in the background. It made the game lag like crazy. I closed out of it, everything started running smooth again.

It's just something to deal with when playing games. If you're playing a Steam game, close Origin, uPlay, GOG Galaxy, everything except Steam. Do that for every game you play. Same for a GOG game, close everything non Galaxy. Not just the window, fully close it out.
Posted May 17, 2015
When I'm importing games that I had downloaded and installed previously, Galaxy's not installing them again is it? Because I'd hate to waste space on redundant games.
Posted May 17, 2015
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deadfloat: Hey,

I uninstalled Galaxy from Control Panel > Programs and Features > Galaxy.
It did not remove the folder GOG.com from C:\ProgramData\GOG.com
Had to remove it manually.
Where are you installing the Galaxy Client and where are your GOG games installed.
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Dschayson: I used the Control Panel too and deleted C:\ProgramData\GOG.com manually the last times.
I do have 2 hard-drives, one for windows and other programms and one for gaming and data.
Both, Galaxy and all Games are located on the latter. (The same goes for my laptop).
At this very moment i have no GOG games installed.

Example:
D:\Games\GOG.com\GalaxyClient
D:\Games\GOG.com\AnyGOG-GameThatMightCome
Maybe try replicating how it is installed on your laptop.
Try turning off firewall/anti virus etc.

In C:\ProgramData\GOG.com does it populate with all these logs:

ClientHelper.log
ClientServiceInstallation.log
CommunicationService.log
CommunicationServiceInstallation.log
GalaxyClient.log
GalaxyClientService.log
GalaxyUpdater.log
Posted May 17, 2015
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Balcora: Seems to have issues with imported version of gog.com games you already have installed from before for some reason. I had 4 games installed and 3 of em won't lauch via galaxy even tho it says its installed. Play is not green and won't work at all. But worked fine on Carmageddon Max pack.

Edit: Restarted Galaxy and they all work fine now for some reason.
Thank you for this. I had the same issue and didn't think to just restart the program. As you said, everything worked like a charm after that.
Posted May 17, 2015
Hi, I don't know if it's Galaxy related or just a general GoG issue, but i tried to install WC Prophecy, and it stop at 99% with 1mb to go, and won't complete.
Tried aborting and deleting the folder and downloading again, but the same thing happened.
Has been like this for 2 days now..
Any ideas?
Posted May 17, 2015
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Sledge1: Hi, I don't know if it's Galaxy related or just a general GoG issue, but i tried to install WC Prophecy, and it stop at 99% with 1mb to go, and won't complete.
Tried aborting and deleting the folder and downloading again, but the same thing happened.
Has been like this for 2 days now..
Any ideas?
I have the EXACT problem with downloading Witcher 3. After initial burst download it's been stuck on 99.x% - and has been extremely slowly downloading the remaining 1% (< 100MB).

Suffice to say that I've managed to re-download over 5.5GB of Witcher 3 using the Downloader while the GOG Galaxy managed to download measly 10MB or so.
Attachments:
gog_galaxy_witch.jpg (90 Kb)
Post edited May 17, 2015 by vazagothic
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This is my favourite topic
Community
General discussionGOG GALAXY BETA(6179 posts) (6179 posts) 
(6179 posts)