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!!! PLEASE READ BEFORE POSTING !!!

== BUG REPORTING ==

Please use: http://mantis.gog.com and include
1. steps to reproduce the bug (if possible)
2. screenshot or movie showing the bug (if possible)
3. Galaxy Client logs (see below)

Where can I find Galaxy logs on my computer?
On Windows 7 or later: C:\ProgramData\GOG.com\Galaxy\Logs
On Mac OS X: /Users/Shared/GOG.com/Galaxy/Logs

== FEATURE SUGGESTIONS ==

Please use: http://www.gog.com/wishlist/galaxy. For feature suggestions and votes on them please try do explain how Galaxy and its users will really benefit from it.

== IMPORT ALREADY INSTALLED GAMES TO GALAXY ==

1. For GOG games installed using installers from the last few months (so called Galaxy-compatible installers)
Click the Galaxy logo button on top of the sidebar and select "scan and import folders" - it will find all compatible games within that folder and add them to the Client.

2. For remaining GOG game INSTALLATIONS
Find the game in the Library (click on the image of the game), then click the More button and select "Manage Installation" -> "Import folder" and point the folder selector into the folder where that game is installed.

== KNOWN ISSUES ==
- throttling max download speed is not yet possible
- notifications related to incoming chat messages and friend requests does not always disappear instantly when consumed and may require reloading Store page
- games imported from existing installations will auto-update once, even if updating is disabled
- Moving Galaxy from /Applications on Mac OS X will stop the app from working
- Galaxy cannot be launched by other users on the same computer
Post edited October 03, 2016 by Liosan
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Hi Everyone,

Below you can find the changelog of GOG Galaxy.

Changelog 1.1.15 (September 7th, 2016):
Changes / Improvements:
• Added Wallet button in dropdown menu under user's avatar
• Performance improvements on UI speed and a little on CPU usage
• Enabled copying text in Galaxy forums
• History will now remember only the 100 most recent pages in history
Bugfixes:
• Fix for "Disk access problem" bug, which broke installation and updates of games. (Bug happened on Windows only, but general mechanism is better on OS X as well)
• Fix for Verify/Repair, which did not work in some scenarios (The above bug for example)
• Fix for "Server problem" while downloading backup installers or other goodies. They will now work, even if temporary download folder is same as destination folder
• Fixed situations in which Store page sometimes did not load properly after waking up computer

Changelog 1.1.16 (September 19th, 2016):
Improvements:
• Galaxy now supports H.264 codecs
• Much better handling of paying using third party processors (PayPal, paysafecard etc.)
• Friends and chat window now scale with the system scaling factor
• New and prettier GOG Eula will be used in games
• Better handling of loading timeouts

Bugfixes:
• "INSTALLED" label will appear all pages of the library now
• Fixed a bug with game time tracking for some games. Galaxy will now register more than one minute:)
• Fixed a bug in which Galaxy in rare cases could not be able to update the game (bug rather existed in rollbacks)
• Galaxy will no longer show a little bit of bare code upon launching
• Fixed blurred images in sidebar expanded list mode

Changelog 1.1.17(hotfix September 20th, 2016):
• Fixed crashes and 'Disk Access Problem' caused by updating Galaxy from 1.1.12 (and earlier versions) to 1.1.16

Changelog 1.1.18 (October 19th, 2016):
Improvements:
• More accurate game time tracking mechanism
• Improved mechanism showing current online status between friends

Bugfixes:
• Fixed a bug which caused Galaxy to stop tracking game time

Changelog 1.1.19 (October 25th, 2016):
Improvements:
• We have removed download size from Galaxy updater. It showed faulty data, as Galaxy Updater doesn't download > 100mb each time and only downloads differences. It will come back in nearest future, when it will show correct data:)
• The first check for game updates will be done 15s after Galaxy starts, instead of 5 minutes.
• OSX: Improved mechanism responsible for removing old files left by Galaxy updates
• OSX: Improved the way Galaxy handles installing games into protected locations like /Applications; you will receive a password prompt about a "Helper tool" installation

Bugfixes:
• Fixed "Essential components missing" error which sometimes appeared after fresh installation
• Fixed a situation where failure in Updater could lead to Galaxy not being able to launch
• Fixed self-update on OSX to properly delete leftover files
• Fixed friends window losing functionality after network loss and reconnect
• Fixed blurry Windows 10 Galaxy tray icon
• Galaxy will remember maximised window status

Changelog 1.1.20(November 2nd, 2016)
Bugfixes:
• Fixed installing XNA4 and other msi-based dependencies.
• Store page won't be reloaded twice upon logging in

Changelog: 1.1.21 (November 17th, 2016)
Improvements / changes:
• Added "with preview updates" suffix to Galaxy window title
• Small optimizations with memory and Galaxy loading time
• Small improvements with updater, it should fail less

Bugfixes:
• Fixed a bug with Galaxy refreshing pages
• Fixed occasional crashes

Changelog 1.1.22 (November 22nd, 2016)
Bugfixes:
• Galaxy will no longer freeze when downloading a game update and checking another game in library
• Galaxy should crash even less now:)

Changelog 1.1.23 (November 28th, 2016)
Bugfixes:
• Galaxy will be now able to reconnect to internet correctly, if computer was put to sleep and then woken up without (initially) Internet connection
• Downloading of games/updates should have less impact on starting other installations

Changelog 1.1.24(December 6th, 2016)
Bugfixes:
• Downloading an installer with Galaxy and using it to install the game should not result in redownloading the whole game again
• Updater should no longer report over 100% progress on download

Adjustments:
• Increased timeout for failures during sign in
• Increased timeout for "Loading Timeout"

Changelog 1.1.25 (December 20th, 2016)
Bugfixes:
• Fixed a crash when trying to install certain games (Game affected was 1979 Revolution: Black Friday).

Changelog 1.1.26 (December 23rd, 2016, Preview only)
Changes:
• Introduced new downloading mechanism

Changelog 1.1.27 (January 26th, 2017, Preview)
Bugfixes:
• Aborting or pausing downloads will be smoother (They will stop faster)
• Pausing downloads will no longer cause memory usage to go super high

Changelog 1.1.27 (January 31th, 2017)
Changes:
• Introduced new downloading mechanism
Bugfixes:
• Aborting or pausing downloads will be smoother (They will stop faster)
• Pausing downloads will no longer cause memory usage to go super high

Changelog 1.1.28 (March 10th, 2017)
Changes / Improvements:
- Better support for differential patches. They are now seperate depending on game's language and system bitness
- Italian & Japanese partial support + more Spanish translations
- Improved checking for new available updates of the games
- We'll sort available DLCs alphabetically
Bugfixes:
- Fixed a crash when Galaxy doesn't have permissions to the logs directory
- Fixed showing empty grey page after a while of inactivity
- Fixed infinite spinner after going to support page
- Fixed displaying of prices in cart when they were over 999 (Bug caused by a comma in the price)
- MacOS: Popup windows (for example chat) will no longer open as a tab but as a separate window instead
- MacOS: Fixed memory leak (~30MB upon GOG Galaxy launch)
- MacOS: Fixed memory leak while playing a game

Changelog 1.1.29 (March 14nd, 2017)
Changes:
- Changes in downloading mechanism, which allows for better control over download's flow
Bugfixes:
- Fixed displaying progress of differential patches (It did not display the "Extracting" status)

Changelog 1.1.30 (March 16th, 2017)
Bugfixes:
- Fixed a crash within games downloading mechanism

== PREVIEW UPDATES* ===

HOW TO ENABLE PREVIEWS?
Go to your Galaxy settings and check the option to receive preview updates.

HOW TO DISABLE PREVIEW?
- Uninstall Galaxy
- Download current installer from gog.com/galaxy
- Install Galaxy
- Import your games

Changelog 1.2.0 (March 22nd, 2017)
Changes and improvements:
- Cloud saves backup and syncing (supported games only)
- Screenshot capture with F12 (supported games only)
- In-game overlay with FPS counter and notifications (supported games only)
- Greatly improved chat, also in overlay
- Ability to enable or disable achievements, game time tracking, auto-updating games and more
- Desktop and in-game notifications system
- Ability to set bandwidth limit and scheduler
- New settings window
- Rarity information in achievements
- Abort button next to installation status
- Only one Galaxy Updater window will be shown in most cases
- GOG Galaxy updates will be downloaded in the background
- Games are now downloaded directly to their install directory, instead of a temporary location
- Galaxy changelog is displayed in Galaxy

Bugfixes:
- Fixed game time tracking issues
- Initial size of Galaxy Client window will respect Windows scaling
- Improved Windows 10 Galaxy tray icon
- Fixed a bug which caused Galaxy to redownload whole data in case of a failure of installation/update
- Thumbnail highlighting in media gallery now works properly
- Decreased client's network and CPU usage (especially for a lot of games)
- MacOS: Fixed situation when Galaxy Client could downloading due to App Nap
- MacOS: Fixed crash when logging out with "New post" popup open
- MacOS: Fixed game processes not being properly cleaned up after exiting
Post edited March 22, 2017 by TheTomasz
high rated
For everyone who has a problem with missing api-ms-crt dlls in Client's versions post 1.1.5:
Please install one of those windows update: https://support.microsoft.com/en-us/kb/2999226 https://support.microsoft.com/en-us/kb/3118401
You may need to update Windows to meet the requirements for these:
For Windows 8.1 and for Windows Server 2012: https://support.microsoft.com/en-us/kb/2919355
For Windows 7 and for Windows Server 2008 R2: https://support.microsoft.com/en-us/kb/976932

You can also try reinstalling Microsoft Visual C++ Redistributables 2015 (x86) if you meet above requirements.
Available here: https://www.microsoft.com/en-us/download/details.aspx?id=48145

If above instructions doesn't work for you, create a separate issue on mantis.gog.com and we'll try to help you individually.

Please note that this solution only helps with the missing api-ms-crt dlls.


========================================================================================


Answering this question: Why 1.1 doesn't work after updating to 1.2?

This is happening probably due to incompatible database from version 1.2, please delete this folder:
%ALLUSERSPROFILE%\GOG.com\Galaxy\storage
usually
C:\ProgramData\GOG.com\storage\

Then you'll have to use scan&import (menu under the top Galaxy logo) function to see your games back in Galaxy Client.
Attachments:
Post edited March 27, 2017 by TheTomasz
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Destro: It will only open that game in page the Galaxy, not install it or do anything you didn't ask for.
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mvscot: What if I didn't ask for it to open in Galaxy? ;-)
Wish fulfilled : just don't click the Galaxy button ;) :P
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Yeah, could be about the ports (or proxy or whatever)... but how come EA Origin gets a free pass and works without an issue? Just a coincidence, it happens to use unblocked ports while Steam and Galaxy don't? Not fair!

Oh well. at least GOG gives the option to download installers in the old way, those always work.
Post edited May 12, 2015 by timppu
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timppu: Yeah, could be about the ports (or proxy or whatever)... but how come EA Origin gets a free pass and works without an issue? Just a coincidence, it happens to use unblocked ports while Steam and Galaxy don't? Not fair!

At least GOG gives the option to download installers in the old way, those always work.
Origin might be lucky enough to use ports your company has open. Just a best guess on my part... :P
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timppu: Yeah, could be about the ports (or proxy or whatever)... but how come EA Origin gets a free pass and works without an issue? Just a coincidence, it happens to use unblocked ports while Steam and Galaxy don't? Not fair!

Oh well. at least GOG gives the option to download installers in the old way, those always work.
First thing to do is to try to find out exactly what the problem is (have you tried looking in the log files) , and then wishing it to be fixed (or approach support about the problem)...
OR you could try to approach it as being a "bug" and report it it at http://mantis.gog.com to see if they will assist or are interested in your problem (?)

------------------------------------------------------

== BUG REPORTING ==

Please use: http://mantis.gog.com and include
1. steps to reproduce the bug (if possible)
2. screenshot or movie showing the bug (if possible)
3. Galaxy Client logs (see below)

Where can I find Galaxy logs on my computer?
On Windows Vista or later: C:\ProgramData\GOG.com\Galaxy\Logs
On Windows XP: C:\Documents and Settings\All Users\GOG.com\Galaxy\Logs
On Mac OS X: /Users/Shared/GOG.com/Galaxy/Logs
Post edited May 12, 2015 by FiatLux
Seems GOG Galaxy doesn't work for me at all, trying to download Witcher 3 Preload but it's always shows 0.0 % and 0 as speed.
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PsiEye: Seems GOG Galaxy doesn't work for me at all, trying to download Witcher 3 Preload but it's always shows 0.0 % and 0 as speed.
The Witcher 3 preload seem to be a very heavy load for GOG
Ref : http://www.gog.com/forum/general/gog_galaxy_beta_2/post579

Maybe you should try later to see if problem persists (I suggests a computer reboot in between just for good measure)
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FiatLux: ...
Yeah I was thinking of reporting it either as a bug or a feature request. I guess I tried to find beforehand if it is intentional design, e.g. to try to prevent people using VPN/proxies to lie about their location.
Huh now i'm getting "Game not supported" when i try to download and install Witcher 3.
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Naw, I don't think Bethesda would likely release the source code too, but you never know! Would probably make all OSSheads and modders etc. happy though! ;oP
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skeletonbow: Naw, I don't think Bethesda would likely release the source code too, but you never know! Would probably make all OSSheads and modders etc. happy though! ;oP
Not cool man, not cool... your messing with my "Beth on GOG" feelings here. :P
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Maybe... :) But exactly 2 days ago one could have substituted "Metro Last Light", "Saints Row 2 & 3", "Darksiders franchise" for "Beth" above and we all would have thought someone saying that was completely nuts too. :)

It's fashionable to say crazy things now, get with the times guys! :oP
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Well, we do have Betrayal at Krondor and Return to Krondor here so... :)
Post edited May 12, 2015 by skeletonbow
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PsiEye: Huh now i'm getting "Game not supported" when i try to download and install Witcher 3.
Maybe someone can help you over at the game discussion thread :
http://www.gog.com/forum/general/preload_the_witcher_3_wild_hunt_now_7d9cd
otherwise if you are sure that the game can be used at your OS then file it as a bug or contact customer service so that they might assist you ...
I installed Galaxy in my E: drive because my main drive is a small ssd. When I tried to install The Witcher 3 it said that I didn't have enough space. I checked the setting in Galaxy and told it to download to E drive (It should always install game to it's own drive IMO) but when I tried to install The Witcher 3 again Galaxy told me the same thing "You don't have enough space".
I shut Galaxy, restart it, try to install The Witcher 3 again and get the same message again.
I'm sorry if this is not the place to ask, but I wanted to know something about download sizes with galaxy.

I started downloading Witcher 1 from galaxy yesterday and the client is telling me the download size is 15GB.

But from the game page it's listed as 8.5GB:

"Minimum system requirements - Windows: Windows XP, Intel Pentium 4 2.4GHz or AMD Athlon 64 +2800, 1 GB RAM for Windows XP, 1.5 GB for Vista, NVIDIA GeForce 6600 or ATI Radeon 9800 or better, 8.5 GB available hard drive space, DirectX 9.0c compliant soundcard"

Is this normal?
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DocDoomII: I'm sorry if this is not the place to ask, but I wanted to know something about download sizes with galaxy.

I started downloading Witcher 1 from galaxy yesterday and the client is telling me the download size is 15GB.

But from the game page it's listed as 8.5GB:

"Minimum system requirements - Windows: Windows XP, Intel Pentium 4 2.4GHz or AMD Athlon 64 +2800, 1 GB RAM for Windows XP, 1.5 GB for Vista, NVIDIA GeForce 6600 or ATI Radeon 9800 or better, 8.5 GB available hard drive space, DirectX 9.0c compliant soundcard"

Is this normal?
Yea Galaxy lacks compression, is a planned feature at some point...

EDIT: Oh your talking about the hard-drive space, I assume that's because it was originally that at release and then grew as they added free content maybe?
Post edited May 12, 2015 by user deleted