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General discussionGOG GALAXY BETA(6179 posts) (6179 posts) 
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This is my favourite topic
Posted May 06, 2015
high rated
!!! PLEASE READ BEFORE POSTING !!!

== BUG REPORTING ==

Please use: http://mantis.gog.com and include
1. steps to reproduce the bug (if possible)
2. screenshot or movie showing the bug (if possible)
3. Galaxy Client logs (see below)

Where can I find Galaxy logs on my computer?
On Windows 7 or later: C:\ProgramData\GOG.com\Galaxy\Logs
On Mac OS X: /Users/Shared/GOG.com/Galaxy/Logs

== FEATURE SUGGESTIONS ==

Please use: http://www.gog.com/wishlist/galaxy. For feature suggestions and votes on them please try do explain how Galaxy and its users will really benefit from it.

== IMPORT ALREADY INSTALLED GAMES TO GALAXY ==

1. For GOG games installed using installers from the last few months (so called Galaxy-compatible installers)
Click the Galaxy logo button on top of the sidebar and select "scan and import folders" - it will find all compatible games within that folder and add them to the Client.

2. For remaining GOG game INSTALLATIONS
Find the game in the Library (click on the image of the game), then click the More button and select "Manage Installation" -> "Import folder" and point the folder selector into the folder where that game is installed.

== KNOWN ISSUES ==
- throttling max download speed is not yet possible
- notifications related to incoming chat messages and friend requests does not always disappear instantly when consumed and may require reloading Store page
- games imported from existing installations will auto-update once, even if updating is disabled
- Moving Galaxy from /Applications on Mac OS X will stop the app from working
- Galaxy cannot be launched by other users on the same computer
Post edited October 03, 2016 by Liosan
Posted July 03, 2015
high rated
Hi Everyone,

Below you can find the changelog of GOG Galaxy.

Changelog 1.1.15 (September 7th, 2016):
Changes / Improvements:
• Added Wallet button in dropdown menu under user's avatar
• Performance improvements on UI speed and a little on CPU usage
• Enabled copying text in Galaxy forums
• History will now remember only the 100 most recent pages in history
Bugfixes:
• Fix for "Disk access problem" bug, which broke installation and updates of games. (Bug happened on Windows only, but general mechanism is better on OS X as well)
• Fix for Verify/Repair, which did not work in some scenarios (The above bug for example)
• Fix for "Server problem" while downloading backup installers or other goodies. They will now work, even if temporary download folder is same as destination folder
• Fixed situations in which Store page sometimes did not load properly after waking up computer

Changelog 1.1.16 (September 19th, 2016):
Improvements:
• Galaxy now supports H.264 codecs
• Much better handling of paying using third party processors (PayPal, paysafecard etc.)
• Friends and chat window now scale with the system scaling factor
• New and prettier GOG Eula will be used in games
• Better handling of loading timeouts

Bugfixes:
• "INSTALLED" label will appear all pages of the library now
• Fixed a bug with game time tracking for some games. Galaxy will now register more than one minute:)
• Fixed a bug in which Galaxy in rare cases could not be able to update the game (bug rather existed in rollbacks)
• Galaxy will no longer show a little bit of bare code upon launching
• Fixed blurred images in sidebar expanded list mode

Changelog 1.1.17(hotfix September 20th, 2016):
• Fixed crashes and 'Disk Access Problem' caused by updating Galaxy from 1.1.12 (and earlier versions) to 1.1.16

Changelog 1.1.18 (October 19th, 2016):
Improvements:
• More accurate game time tracking mechanism
• Improved mechanism showing current online status between friends

Bugfixes:
• Fixed a bug which caused Galaxy to stop tracking game time

Changelog 1.1.19 (October 25th, 2016):
Improvements:
• We have removed download size from Galaxy updater. It showed faulty data, as Galaxy Updater doesn't download > 100mb each time and only downloads differences. It will come back in nearest future, when it will show correct data:)
• The first check for game updates will be done 15s after Galaxy starts, instead of 5 minutes.
• OSX: Improved mechanism responsible for removing old files left by Galaxy updates
• OSX: Improved the way Galaxy handles installing games into protected locations like /Applications; you will receive a password prompt about a "Helper tool" installation

Bugfixes:
• Fixed "Essential components missing" error which sometimes appeared after fresh installation
• Fixed a situation where failure in Updater could lead to Galaxy not being able to launch
• Fixed self-update on OSX to properly delete leftover files
• Fixed friends window losing functionality after network loss and reconnect
• Fixed blurry Windows 10 Galaxy tray icon
• Galaxy will remember maximised window status

Changelog 1.1.20(November 2nd, 2016)
Bugfixes:
• Fixed installing XNA4 and other msi-based dependencies.
• Store page won't be reloaded twice upon logging in

Changelog: 1.1.21 (November 17th, 2016)
Improvements / changes:
• Added "with preview updates" suffix to Galaxy window title
• Small optimizations with memory and Galaxy loading time
• Small improvements with updater, it should fail less

Bugfixes:
• Fixed a bug with Galaxy refreshing pages
• Fixed occasional crashes

Changelog 1.1.22 (November 22nd, 2016)
Bugfixes:
• Galaxy will no longer freeze when downloading a game update and checking another game in library
• Galaxy should crash even less now:)

Changelog 1.1.23 (November 28th, 2016)
Bugfixes:
• Galaxy will be now able to reconnect to internet correctly, if computer was put to sleep and then woken up without (initially) Internet connection
• Downloading of games/updates should have less impact on starting other installations

Changelog 1.1.24(December 6th, 2016)
Bugfixes:
• Downloading an installer with Galaxy and using it to install the game should not result in redownloading the whole game again
• Updater should no longer report over 100% progress on download

Adjustments:
• Increased timeout for failures during sign in
• Increased timeout for "Loading Timeout"

Changelog 1.1.25 (December 20th, 2016)
Bugfixes:
• Fixed a crash when trying to install certain games (Game affected was 1979 Revolution: Black Friday).

Changelog 1.1.26 (December 23rd, 2016, Preview only)
Changes:
• Introduced new downloading mechanism

Changelog 1.1.27 (January 26th, 2017, Preview)
Bugfixes:
• Aborting or pausing downloads will be smoother (They will stop faster)
• Pausing downloads will no longer cause memory usage to go super high

Changelog 1.1.27 (January 31th, 2017)
Changes:
• Introduced new downloading mechanism
Bugfixes:
• Aborting or pausing downloads will be smoother (They will stop faster)
• Pausing downloads will no longer cause memory usage to go super high

Changelog 1.1.28 (March 10th, 2017)
Changes / Improvements:
- Better support for differential patches. They are now seperate depending on game's language and system bitness
- Italian & Japanese partial support + more Spanish translations
- Improved checking for new available updates of the games
- We'll sort available DLCs alphabetically
Bugfixes:
- Fixed a crash when Galaxy doesn't have permissions to the logs directory
- Fixed showing empty grey page after a while of inactivity
- Fixed infinite spinner after going to support page
- Fixed displaying of prices in cart when they were over 999 (Bug caused by a comma in the price)
- MacOS: Popup windows (for example chat) will no longer open as a tab but as a separate window instead
- MacOS: Fixed memory leak (~30MB upon GOG Galaxy launch)
- MacOS: Fixed memory leak while playing a game

Changelog 1.1.29 (March 14nd, 2017)
Changes:
- Changes in downloading mechanism, which allows for better control over download's flow
Bugfixes:
- Fixed displaying progress of differential patches (It did not display the "Extracting" status)

Changelog 1.1.30 (March 16th, 2017)
Bugfixes:
- Fixed a crash within games downloading mechanism

== PREVIEW UPDATES* ===

HOW TO ENABLE PREVIEWS?
Go to your Galaxy settings and check the option to receive preview updates.

HOW TO DISABLE PREVIEW?
- Uninstall Galaxy
- Download current installer from gog.com/galaxy
- Install Galaxy
- Import your games

Changelog 1.2.0 (March 22nd, 2017)
Changes and improvements:
- Cloud saves backup and syncing (supported games only)
- Screenshot capture with F12 (supported games only)
- In-game overlay with FPS counter and notifications (supported games only)
- Greatly improved chat, also in overlay
- Ability to enable or disable achievements, game time tracking, auto-updating games and more
- Desktop and in-game notifications system
- Ability to set bandwidth limit and scheduler
- New settings window
- Rarity information in achievements
- Abort button next to installation status
- Only one Galaxy Updater window will be shown in most cases
- GOG Galaxy updates will be downloaded in the background
- Games are now downloaded directly to their install directory, instead of a temporary location
- Galaxy changelog is displayed in Galaxy

Bugfixes:
- Fixed game time tracking issues
- Initial size of Galaxy Client window will respect Windows scaling
- Improved Windows 10 Galaxy tray icon
- Fixed a bug which caused Galaxy to redownload whole data in case of a failure of installation/update
- Thumbnail highlighting in media gallery now works properly
- Decreased client's network and CPU usage (especially for a lot of games)
- MacOS: Fixed situation when Galaxy Client could downloading due to App Nap
- MacOS: Fixed crash when logging out with "New post" popup open
- MacOS: Fixed game processes not being properly cleaned up after exiting
Post edited March 22, 2017 by TheTomasz
Posted March 26, 2016
high rated
For everyone who has a problem with missing api-ms-crt dlls in Client's versions post 1.1.5:
Please install one of those windows update: https://support.microsoft.com/en-us/kb/2999226 https://support.microsoft.com/en-us/kb/3118401
You may need to update Windows to meet the requirements for these:
For Windows 8.1 and for Windows Server 2012: https://support.microsoft.com/en-us/kb/2919355
For Windows 7 and for Windows Server 2008 R2: https://support.microsoft.com/en-us/kb/976932

You can also try reinstalling Microsoft Visual C++ Redistributables 2015 (x86) if you meet above requirements.
Available here: https://www.microsoft.com/en-us/download/details.aspx?id=48145

If above instructions doesn't work for you, create a separate issue on mantis.gog.com and we'll try to help you individually.

Please note that this solution only helps with the missing api-ms-crt dlls.


========================================================================================


Answering this question: Why 1.1 doesn't work after updating to 1.2?

This is happening probably due to incompatible database from version 1.2, please delete this folder:
%ALLUSERSPROFILE%\GOG.com\Galaxy\storage
usually
C:\ProgramData\GOG.com\storage\

Then you'll have to use scan&import (menu under the top Galaxy logo) function to see your games back in Galaxy Client.
Attachments:
programsandfeatu.png (143 Kb)
Post edited March 27, 2017 by TheTomasz
Posted April 02, 2017
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MarkoH01: Calling Overlay on The Witcher: Enhanced Edition breaks mouse control.
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skeletonbow: Thanks, I've added it to the overlay tracker thread:
https://www.gog.com/forum/general/the_what_games_did_just_galaxy_overlay_support_work_with_thread/post62
Since you are testing th e overlay in such an extend - would you also say that the overlay costs performance, especially in games that are very demanding and which do need every bit of available performance like Witcher 3?
Posted April 02, 2017
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skeletonbow: Thanks, I've added it to the overlay tracker thread:
https://www.gog.com/forum/general/the_what_games_did_just_galaxy_overlay_support_work_with_thread/post62
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MarkoH01: Since you are testing th e overlay in such an extend - would you also say that the overlay costs performance, especially in games that are very demanding and which do need every bit of available performance like Witcher 3?
The overlay shouldn't really affect performance at all really, it isn't part of the game so doesn't affect the game's graphic loop really. It's basically a separate image overlaid on top of the game's framebuffer that the game is completely unaware of.

Not to mention that the overlay is only doing anything at all - after you press the key to activate it, otherwise it is not even doing anything. If you do bring up the overlay, it's a simple 2D graphical image overlaid on top of the game graphics, but you're no longer playing the game now you're inside the overlay and either the game is on pause, or you can't interact with it while the overlay is up and visible anyway. Even if the overlay had some non-negligible overhead while it is actually active - who cares what your framerate is for a game that you can't even see because the overlay is active? :)

In all sincerity, If someone is experiencing a performance problem playing a game, it's most likely because their GPU and or CPU is a piece of crap and it's time for an upgrade. If they're blaming it on Galaxy's overlay, it's because they don't want to admit their CPU/GPU is a piece of crap so they're grasping at straws to find something else to blame it on.

That is like someone complaining that their electric bill is going to be extremely high because their roommate leaves the light on on the bathroom sometimes, while the person who owns the house runs 2 refrigerators and two deep freezers made in the 1990s and leaves the electric heat cranked on with the windows open in the winter.

This is what we call grasping at straws, let's be honest here. :)
Post edited April 02, 2017 by skeletonbow
Posted April 02, 2017
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MarkoH01: Since you are testing th e overlay in such an extend - would you also say that the overlay costs performance, especially in games that are very demanding and which do need every bit of available performance like Witcher 3?
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skeletonbow: The overlay shouldn't really affect performance at all really, it isn't part of the game so doesn't affect the game's graphic loop really. It's basically a separate image overlaid on top of the game's framebuffer that the game is completely unaware of.

Not to mention that the overlay is only doing anything at all - after you press the key to activate it, otherwise it is not even doing anything. If you do bring up the overlay, it's a simple 2D graphical image overlaid on top of the game graphics, but you're no longer playing the game now you're inside the overlay and either the game is on pause, or you can't interact with it while the overlay is up and visible anyway. Even if the overlay had some non-negligible overhead while it is actually active - who cares what your framerate is for a game that you can't even see because the overlay is active? :)

In all sincerity, If someone is experiencing a performance problem playing a game, it's most likely because their GPU and or CPU is a piece of crap and it's time for an upgrade. If they're blaming it on Galaxy's overlay, it's because they don't want to admit their CPU/GPU is a piece of crap so they're grasping at straws to find something else to blame it on.

That is like someone complaining that their electric bill is going to be extremely high because their roommate leaves the light on on the bathroom sometimes, while the person who owns the house runs 2 refrigerators and two deep freezers made in the 1990s and leaves the electric heat cranked on with the windows open in the winter.

This is what we call grasping at straws, let's be honest here. :)
Not true. You completely missed out the fact that the overlay service is remaining in memory the whole time also accessing the CPU. Also I played through the whole Witcher 3 game without any big performance issues using the old Galaxy and now when I use the new one my GPU has turned to crap - interesting.
Post edited April 02, 2017 by MarkoH01
Posted April 02, 2017
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skeletonbow: The overlay shouldn't really affect performance at all really, it isn't part of the game so doesn't affect the game's graphic loop really. It's basically a separate image overlaid on top of the game's framebuffer that the game is completely unaware of.

...
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MarkoH01: Not true. You completely missed out the fact that the overlay service is remaining in memory the whole time also accessing the CPU. Also I played through the whole Witcher 3 game without any big performance issues using the old Galaxy and now when I use the new one my GPU has turned to crap - interesting.
Yeah, the overlay is a separate process that injects itself into the game. It really shouldn't cause any performance issues so if you are actually experiencing a legitimate performance problem that isn't present when the overlay is completely disabled then I'd suggest filing a bug report with Galaxy logs attached so they can investigate it. I have not personally seen any performance issues with any games using the overlay however, but I have encountered and reported quite a number of bugs over time during 1.1.x timeframe. Haven't encountered any major issues with 1.2.x yet however.

Under normal proper working circumstances any kind of in-game overlay software should have negligible impact on any game's performance however. That's certainly been my experience over time anyway.
Posted April 02, 2017
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MarkoH01: Not true. You completely missed out the fact that the overlay service is remaining in memory the whole time also accessing the CPU. Also I played through the whole Witcher 3 game without any big performance issues using the old Galaxy and now when I use the new one my GPU has turned to crap - interesting.
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skeletonbow: Yeah, the overlay is a separate process that injects itself into the game. It really shouldn't cause any performance issues so if you are actually experiencing a legitimate performance problem that isn't present when the overlay is completely disabled then I'd suggest filing a bug report with Galaxy logs attached so they can investigate it. I have not personally seen any performance issues with any games using the overlay however, but I have encountered and reported quite a number of bugs over time during 1.1.x timeframe. Haven't encountered any major issues with 1.2.x yet however.

Under normal proper working circumstances any kind of in-game overlay software should have negligible impact on any game's performance however. That's certainly been my experience over time anyway.
I do agree that it SHOULD not have any noticeable performance issues but I just tried it again and I am quite sure that the game runs much better with overlay disabled - it also closes properly without having to kill the witcher3.exe task manually. Somethings wrong here. However Johny already asked me via chat so GOG should be aware of this. I was just curious if I am the only one experiencing performance issues in demanding games like W3.
Posted April 02, 2017
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MarkoH01: I do agree that it SHOULD not have any noticeable performance issues but I just tried it again and I am quite sure that the game runs much better with overlay disabled - it also closes properly without having to kill the witcher3.exe task manually. Somethings wrong here. However Johny already asked me via chat so GOG should be aware of this. I was just curious if I am the only one experiencing performance issues in demanding games like W3.
Hrm, yeah if the game process hangs in the background and never exits that would normally be a bug in the game, but if it only does that when the overlay is active then it is most likely a bug in the overlay software. I've had things like that occur before quite some time ago although I don't remember what game it was with.

Hopefully they can sort it out for you in the next update though, especially with the flagship game. :)
Posted April 02, 2017
Okay this having to wait 3 - 5 min for Galaxy to let me install a game is getting old. All it does is spin and spin and spin trying to query everything like download size, and the TOS. Sometimes it's quick, but most of the time it is so damn slow.

My internet is not running slow or anything so I'm not sure why it is taking so long. Though my internet does have higher latency (PING about 640ms) due to being satellite, but I don't think that is the cause. Seems like something is causing this process to be bogged down big time.
Post edited April 02, 2017 by BKGaming
Posted April 02, 2017
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BKGaming: Okay this having to wait 3 - 5 min for Galaxy to let me install a game is getting old. All it does is spin and spin and spin trying to query everything like download size, and the TOS. Sometimes it's quick, but most of the time it is so damn slow.

My internet is not running slow or anything so I'm not sure why it is taking so long. Though my internet does have higher latency (PING about 640ms) due to being satellite, but I don't think that is the cause. Seems like something is causing this process to be bogged down big time.
Anything odd show up in the logs?
Posted April 02, 2017
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skeletonbow: Anything odd show up in the logs?
Well I really should clear them and try to reproduce the issue, as there is a lot to go through and it's hard to find specific errors related to this, but quickly glancing through them I do see some errors related to HTTP request which leads to a time out. There are also a butch of 404 errors when Galaxy is trying to confirm game ownership.

---

Another issue found... small UI text overflow on the new chat when someone is playing a game. Part of it was also not in English, which the client is set as. Not sure why that is, but will report on mantis. Blocked name for user privacy.

Reported Here
Attachments:
galaxy_bug.jpg (10 Kb)
Post edited April 03, 2017 by BKGaming
Posted April 03, 2017
There seems to be the problem with syncing cloud saves... if there are non. Or does it suppose to take so much time now? I am instaling HoMM3 and for few minutes already it's 'mawing' and syncing cloud saves. For something like 10 minutes now and still nothing. And previously it happend with NWN1. In both cases I turned off the cloud save, closed Galaxy to end this spiral and launched it again. Is this feature not ready yet, or is it just me/my Galaxy being shy?

EDIT: OK, now I see my other instalations failed thanks to this... but it's all back to 'queue'. Well, I'm glad it didn't break. :D
Post edited April 03, 2017 by Bethezer
Posted April 03, 2017
I'm still on 1.1.30. Is there no auto-update to 1.2?
Posted April 03, 2017
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Paul31286: I'm still on 1.1.30. Is there no auto-update to 1.2?
You have to enable preview updates, 1.2 has not be released publically yet. That won't happen until sometime later this month.
Posted April 03, 2017
Wasn't it said to be released in early April? I think nobody talked about 1st April.
Posted April 03, 2017
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Bethezer: There seems to be the problem with syncing cloud saves... if there are non. Or does it suppose to take so much time now? I am instaling HoMM3 and for few minutes already it's 'mawing' and syncing cloud saves. For something like 10 minutes now and still nothing. And previously it happend with NWN1. In both cases I turned off the cloud save, closed Galaxy to end this spiral and launched it again. Is this feature not ready yet, or is it just me/my Galaxy being shy?

EDIT: OK, now I see my other instalations failed thanks to this... but it's all back to 'queue'. Well, I'm glad it didn't break. :D
You are not alone. At the moment I would say cloud saving nearly is unusuable. They already did some performance fixes but by far not enough. First upload to the cloud takes minutes and even without saving anything (just entering and leaviong the game) the synching often takes much too long. Much work to do here imo.

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Advanced89: Wasn't it said to be released in early April? I think nobody talked about 1st April.
You are correct as you can see here:

"The GOG Galaxy Update 1.2 is available today to users who opted to test upcoming updates, and will be rolling out to everyone in April."
Post edited April 03, 2017 by MarkoH01
Posted April 03, 2017
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MarkoH01: You are not alone. At the moment I would say cloud saving nearly is unusuable. They already did some performance fixes but by far not enough. First upload to the cloud takes minutes and even without saving anything (just entering and leaviong the game) the synching often takes much too long. Much work to do here imo.
Well... not sure if I should, but I'm happy I'm not the only one. Thanks for the info. :)
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Community
General discussionGOG GALAXY BETA(6179 posts) (6179 posts) 
(6179 posts)