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General discussionGOG GALAXY BETA(6179 posts) (6179 posts) 
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This is my favourite topic
Posted May 06, 2015
high rated
!!! PLEASE READ BEFORE POSTING !!!

== BUG REPORTING ==

Please use: http://mantis.gog.com and include
1. steps to reproduce the bug (if possible)
2. screenshot or movie showing the bug (if possible)
3. Galaxy Client logs (see below)

Where can I find Galaxy logs on my computer?
On Windows 7 or later: C:\ProgramData\GOG.com\Galaxy\Logs
On Mac OS X: /Users/Shared/GOG.com/Galaxy/Logs

== FEATURE SUGGESTIONS ==

Please use: http://www.gog.com/wishlist/galaxy. For feature suggestions and votes on them please try do explain how Galaxy and its users will really benefit from it.

== IMPORT ALREADY INSTALLED GAMES TO GALAXY ==

1. For GOG games installed using installers from the last few months (so called Galaxy-compatible installers)
Click the Galaxy logo button on top of the sidebar and select "scan and import folders" - it will find all compatible games within that folder and add them to the Client.

2. For remaining GOG game INSTALLATIONS
Find the game in the Library (click on the image of the game), then click the More button and select "Manage Installation" -> "Import folder" and point the folder selector into the folder where that game is installed.

== KNOWN ISSUES ==
- throttling max download speed is not yet possible
- notifications related to incoming chat messages and friend requests does not always disappear instantly when consumed and may require reloading Store page
- games imported from existing installations will auto-update once, even if updating is disabled
- Moving Galaxy from /Applications on Mac OS X will stop the app from working
- Galaxy cannot be launched by other users on the same computer
Post edited October 03, 2016 by Liosan
Posted July 03, 2015
high rated
Hi Everyone,

Below you can find the changelog of GOG Galaxy.

Changelog 1.1.15 (September 7th, 2016):
Changes / Improvements:
• Added Wallet button in dropdown menu under user's avatar
• Performance improvements on UI speed and a little on CPU usage
• Enabled copying text in Galaxy forums
• History will now remember only the 100 most recent pages in history
Bugfixes:
• Fix for "Disk access problem" bug, which broke installation and updates of games. (Bug happened on Windows only, but general mechanism is better on OS X as well)
• Fix for Verify/Repair, which did not work in some scenarios (The above bug for example)
• Fix for "Server problem" while downloading backup installers or other goodies. They will now work, even if temporary download folder is same as destination folder
• Fixed situations in which Store page sometimes did not load properly after waking up computer

Changelog 1.1.16 (September 19th, 2016):
Improvements:
• Galaxy now supports H.264 codecs
• Much better handling of paying using third party processors (PayPal, paysafecard etc.)
• Friends and chat window now scale with the system scaling factor
• New and prettier GOG Eula will be used in games
• Better handling of loading timeouts

Bugfixes:
• "INSTALLED" label will appear all pages of the library now
• Fixed a bug with game time tracking for some games. Galaxy will now register more than one minute:)
• Fixed a bug in which Galaxy in rare cases could not be able to update the game (bug rather existed in rollbacks)
• Galaxy will no longer show a little bit of bare code upon launching
• Fixed blurred images in sidebar expanded list mode

Changelog 1.1.17(hotfix September 20th, 2016):
• Fixed crashes and 'Disk Access Problem' caused by updating Galaxy from 1.1.12 (and earlier versions) to 1.1.16

Changelog 1.1.18 (October 19th, 2016):
Improvements:
• More accurate game time tracking mechanism
• Improved mechanism showing current online status between friends

Bugfixes:
• Fixed a bug which caused Galaxy to stop tracking game time

Changelog 1.1.19 (October 25th, 2016):
Improvements:
• We have removed download size from Galaxy updater. It showed faulty data, as Galaxy Updater doesn't download > 100mb each time and only downloads differences. It will come back in nearest future, when it will show correct data:)
• The first check for game updates will be done 15s after Galaxy starts, instead of 5 minutes.
• OSX: Improved mechanism responsible for removing old files left by Galaxy updates
• OSX: Improved the way Galaxy handles installing games into protected locations like /Applications; you will receive a password prompt about a "Helper tool" installation

Bugfixes:
• Fixed "Essential components missing" error which sometimes appeared after fresh installation
• Fixed a situation where failure in Updater could lead to Galaxy not being able to launch
• Fixed self-update on OSX to properly delete leftover files
• Fixed friends window losing functionality after network loss and reconnect
• Fixed blurry Windows 10 Galaxy tray icon
• Galaxy will remember maximised window status

Changelog 1.1.20(November 2nd, 2016)
Bugfixes:
• Fixed installing XNA4 and other msi-based dependencies.
• Store page won't be reloaded twice upon logging in

Changelog: 1.1.21 (November 17th, 2016)
Improvements / changes:
• Added "with preview updates" suffix to Galaxy window title
• Small optimizations with memory and Galaxy loading time
• Small improvements with updater, it should fail less

Bugfixes:
• Fixed a bug with Galaxy refreshing pages
• Fixed occasional crashes

Changelog 1.1.22 (November 22nd, 2016)
Bugfixes:
• Galaxy will no longer freeze when downloading a game update and checking another game in library
• Galaxy should crash even less now:)

Changelog 1.1.23 (November 28th, 2016)
Bugfixes:
• Galaxy will be now able to reconnect to internet correctly, if computer was put to sleep and then woken up without (initially) Internet connection
• Downloading of games/updates should have less impact on starting other installations

Changelog 1.1.24(December 6th, 2016)
Bugfixes:
• Downloading an installer with Galaxy and using it to install the game should not result in redownloading the whole game again
• Updater should no longer report over 100% progress on download

Adjustments:
• Increased timeout for failures during sign in
• Increased timeout for "Loading Timeout"

Changelog 1.1.25 (December 20th, 2016)
Bugfixes:
• Fixed a crash when trying to install certain games (Game affected was 1979 Revolution: Black Friday).

Changelog 1.1.26 (December 23rd, 2016, Preview only)
Changes:
• Introduced new downloading mechanism

Changelog 1.1.27 (January 26th, 2017, Preview)
Bugfixes:
• Aborting or pausing downloads will be smoother (They will stop faster)
• Pausing downloads will no longer cause memory usage to go super high

Changelog 1.1.27 (January 31th, 2017)
Changes:
• Introduced new downloading mechanism
Bugfixes:
• Aborting or pausing downloads will be smoother (They will stop faster)
• Pausing downloads will no longer cause memory usage to go super high

Changelog 1.1.28 (March 10th, 2017)
Changes / Improvements:
- Better support for differential patches. They are now seperate depending on game's language and system bitness
- Italian & Japanese partial support + more Spanish translations
- Improved checking for new available updates of the games
- We'll sort available DLCs alphabetically
Bugfixes:
- Fixed a crash when Galaxy doesn't have permissions to the logs directory
- Fixed showing empty grey page after a while of inactivity
- Fixed infinite spinner after going to support page
- Fixed displaying of prices in cart when they were over 999 (Bug caused by a comma in the price)
- MacOS: Popup windows (for example chat) will no longer open as a tab but as a separate window instead
- MacOS: Fixed memory leak (~30MB upon GOG Galaxy launch)
- MacOS: Fixed memory leak while playing a game

Changelog 1.1.29 (March 14nd, 2017)
Changes:
- Changes in downloading mechanism, which allows for better control over download's flow
Bugfixes:
- Fixed displaying progress of differential patches (It did not display the "Extracting" status)

Changelog 1.1.30 (March 16th, 2017)
Bugfixes:
- Fixed a crash within games downloading mechanism

== PREVIEW UPDATES* ===

HOW TO ENABLE PREVIEWS?
Go to your Galaxy settings and check the option to receive preview updates.

HOW TO DISABLE PREVIEW?
- Uninstall Galaxy
- Download current installer from gog.com/galaxy
- Install Galaxy
- Import your games

Changelog 1.2.0 (March 22nd, 2017)
Changes and improvements:
- Cloud saves backup and syncing (supported games only)
- Screenshot capture with F12 (supported games only)
- In-game overlay with FPS counter and notifications (supported games only)
- Greatly improved chat, also in overlay
- Ability to enable or disable achievements, game time tracking, auto-updating games and more
- Desktop and in-game notifications system
- Ability to set bandwidth limit and scheduler
- New settings window
- Rarity information in achievements
- Abort button next to installation status
- Only one Galaxy Updater window will be shown in most cases
- GOG Galaxy updates will be downloaded in the background
- Games are now downloaded directly to their install directory, instead of a temporary location
- Galaxy changelog is displayed in Galaxy

Bugfixes:
- Fixed game time tracking issues
- Initial size of Galaxy Client window will respect Windows scaling
- Improved Windows 10 Galaxy tray icon
- Fixed a bug which caused Galaxy to redownload whole data in case of a failure of installation/update
- Thumbnail highlighting in media gallery now works properly
- Decreased client's network and CPU usage (especially for a lot of games)
- MacOS: Fixed situation when Galaxy Client could downloading due to App Nap
- MacOS: Fixed crash when logging out with "New post" popup open
- MacOS: Fixed game processes not being properly cleaned up after exiting
Post edited March 22, 2017 by TheTomasz
Posted March 26, 2016
high rated
For everyone who has a problem with missing api-ms-crt dlls in Client's versions post 1.1.5:
Please install one of those windows update: https://support.microsoft.com/en-us/kb/2999226 https://support.microsoft.com/en-us/kb/3118401
You may need to update Windows to meet the requirements for these:
For Windows 8.1 and for Windows Server 2012: https://support.microsoft.com/en-us/kb/2919355
For Windows 7 and for Windows Server 2008 R2: https://support.microsoft.com/en-us/kb/976932

You can also try reinstalling Microsoft Visual C++ Redistributables 2015 (x86) if you meet above requirements.
Available here: https://www.microsoft.com/en-us/download/details.aspx?id=48145

If above instructions doesn't work for you, create a separate issue on mantis.gog.com and we'll try to help you individually.

Please note that this solution only helps with the missing api-ms-crt dlls.


========================================================================================


Answering this question: Why 1.1 doesn't work after updating to 1.2?

This is happening probably due to incompatible database from version 1.2, please delete this folder:
%ALLUSERSPROFILE%\GOG.com\Galaxy\storage
usually
C:\ProgramData\GOG.com\storage\

Then you'll have to use scan&import (menu under the top Galaxy logo) function to see your games back in Galaxy Client.
Attachments:
programsandfeatu.png (143 Kb)
Post edited March 27, 2017 by TheTomasz
Posted October 14, 2016
win7sp1 here with only security patches installed since installation. first install of galaxy, but i have numerous gog games installed already.
had "error api-ms-win-ctr-runtime-l1-1-0.dll blabla" on start of galaxy client.
stopped "Windows Update" service
installed kb3118401 (thanks to link in https://www.gog.com/forum/general/gog_galaxy_beta_2/post3782)
could press "uninstall...repair" on "Microsoft..2015 Redist..(x86)" in "programs and features".
now error is gone, but "there was a problem with updating the application" is displayed, but galaxy client (1.1.17 beta) runs normally (as far as i can tell if "you have not games installed yet"). pressed "more.. manage installation.. import folder" on my shadow warrior 2 folder and now it's "updating..getting file list" for minutes even though i just installed the newest version of the game already.
worst launcher ever.
pity i have to use it for multiplayer :-(
edit: reinstalled galaxy and now "there was a problem with updating the application" is gone too.

bottom line, the "Microsoft..2015 Redist..(x86)" is just stalling on some systems which only cure is to disable the "windows update" service.

proposed bugfix for developers: galaxy should stop "windows update" service before starting the "Microsoft..2015 Redist..(x86).exe" and enable it again when it's done.
Post edited October 15, 2016 by AlienMind
Posted October 15, 2016
avatar
AlienMind: win7sp1 here with only security patches installed since installation. first install of galaxy, but i have numerous gog games installed already.
had "error api-ms-win-ctr-runtime-l1-1-0.dll blabla" on start of galaxy client.
stopped "Windows Update" service
installed kb3118401 (thanks to link in https://www.gog.com/forum/general/gog_galaxy_beta_2/post3782)
could press "uninstall...repair" on "Microsoft..2015 Redist..(x86)" in "programs and features".
now error is gone, but "there was a problem with updating the application" is displayed, but galaxy client (1.1.17 beta) runs normally (as far as i can tell if "you have not games installed yet"). pressed "more.. manage installation.. import folder" on my shadow warrior 2 folder and now it's "updating..getting file list" for minutes even though i just installed the newest version of the game already.
worst launcher ever.
pity i have to use it for multiplayer :-(
Newer games should be detected no problem by "scan folders", import is only needed for games that GOG has never bothered to update the installer package to add Galaxy metadata et al to. Having said that, once the games are registered Galaxy performs an automatic verification process where it scans all of the files of the game on your hard disk and compares them to what the GOG server side copy of the game is in order to determine if the installed version of the game is updated or not and whether it might be corrupted or not. While this is a good idea, the actual way it works is a little rough around the edges IMHO, and there's no way to back out of it and say "just don't do that, I'll take my chances". More annoyingly is that it makes it a blocking operation, meaning you can not launch the game until Galaxy has verified the installation and "approves" that it is not corrupted. This operation should NOT be a blocking operation, and instead should be asynchronous IMHO and behind the scenes even, only popping up visuals if something is detected as wrong in the background, while gladly letting you run what you've installed in the mean time.

I hate for example installing The Witcher 3 and all DLC etc. from standalone installers, then waiting 50 years for Galaxy to validate the installation, download a few hundred megs of whatever dependencies (that are already actually installed anyway), and then spend a half hour or whatever validating the game before making the [Play] button green and active. They need to improve that process to have a better more interactive user interface experience, making whatever compromises are necessary to do so IMHO.

The other annoyance, is installing the game and the DLC and Galaxy doesn't detect the DLC is installed. I did however find some hidden undocumented commandline options for GalaxyClient which seem to suggest there is a way to inform Galaxy that you have installed the DLC too. I haven't tested that yet though. Really, the standalone DLC installers should be invoking GalaxyClient to register their installation with that rather than someone having to do it manually using undocumented commandline options they are unaware even exist. :)
Posted October 15, 2016
FYI: New versions of Galaxy do not run on XP/VIsta because new versions of Chromium Embedded Framework (libcef.dll) require Windows 7 to run. Chromium Embedded Framework is a component used by Galaxy. So, in a sense, developers of Galaxy should not be blamed for lack of the support for XP/Vista....
Post edited October 15, 2016 by DrakoPensulo
Posted October 15, 2016
Did GOG ever announce some sort of road map for this? How long is the beta supposed to last?
Posted October 15, 2016
Hi everyone,Im just a newbie here on GOG website,can somebody please inform me how the system of payment works if i buy a game,is it australian dollar or usd?thanks
Posted October 15, 2016
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BadDecissions: Did GOG ever announce some sort of road map for this? How long is the beta supposed to last?
Yea I don't know, I wish it was faster but I am not sure if there is and end anytime soon. I believe we will see the features as they come, I don't think features are done and not shown yet but I could be wrong.
Posted October 15, 2016
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mdbonayon1973: Hi everyone,Im just a newbie here on GOG website,can somebody please inform me how the system of payment works if i buy a game,is it australian dollar or usd?thanks
Not the proper place for said question, but we are a friendly bunch.
You should be able to set your preferred currency in your account settings page, and you will be charged depending on what currency you have selected. It is usually better to be charged in your local currency, since quite a few banks charge a conversion fee, though if you prefer to pay in USD for some reason, you always have said choice.
While the prices should be similar no matter the currency you pay in, GOG doesn't update the exchange rate every day, but when there has been a significant change (which could mean every week, or every sixth month, depending on the currency). So check the exchange rate and use what's more advantageous for you.
Posted October 15, 2016
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BadDecissions: Did GOG ever announce some sort of road map for this? How long is the beta supposed to last?
Yep, the road map is "when it's ready(TM)". The beta time frame is "Until it's done.(TM)" :)
Posted October 15, 2016
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skeletonbow:
Thanks. Hoped I could use it with Steam for screenshotting, Guess not.
Posted October 15, 2016
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BadDecissions: Did GOG ever announce some sort of road map for this? How long is the beta supposed to last?
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skeletonbow: Yep, the road map is "when it's ready(TM)". The beta time frame is "Until it's done.(TM)" :)
"Where we're going, we don't need roads." - ie GOG company motto :P
Post edited October 15, 2016 by user deleted
Posted October 16, 2016
So still no XP/Vista support? OK, no problem folks. No support = no money.

Bye.
Posted October 16, 2016
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Accoun: Thanks. Hoped I could use it with Steam for screenshotting, Guess not.
You can launch GOG games from Steam, but I'm not aware of any way to launch them from Steam through Galaxy so that it is also active and can track game time. There might be a way to do it but I tinkered with it before and couldn't ever find a way to get it to work. Haven't heard of anyone else being able to get that to work either. Kind of sucks because sometimes you want to be able to take screenshots, other times to broadcast video using Steam broadcasting, or an FPS counter or other things and there's no way to do it without losing all of Galaxy's features unless you use 3rd party software, some of which might require the creation of additional online accounts, and some of which are not free of cost.

I'm personally not interested in adding a cacophony of additional software to my system, so I just use Steam client when I want those features, but like you - I lose out on game time tracking. I don't think GOG has ever even mentioned whether or not they plan to add screenshot, video broadcasting, FPS counter or other such overlay centric features, but there did used to be a "screenshots" folder in Galaxy's data directory at one point.

All we can do for now is wait and tap our feet I guess. :)

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p0k3m0n: So still no XP/Vista support? OK, no problem folks. No support = no money.

Bye.
That's all? Normally XP users throw a bigger tantrum than that. Kind of disappointed. :)
Post edited October 16, 2016 by skeletonbow
Posted October 16, 2016
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p0k3m0n: So still no XP/Vista support? OK, no problem folks. No support = no money.

Bye.
It boggles my mind that there are so many people here that demand support for an OS that has had 3 successor OSes, and hasn't had a major update in more than 7 years. (Or 4 successor OSes and no major update in 8 years if they're using Windows XP)

Perhaps you guys would like support for your Windows 98SE machines as well, so you can keep using your floppy drives?
Post edited October 16, 2016 by a_lemming
Posted October 16, 2016
On steam there are about 1.7% users of XP/Vista. On GOG this is probably higher, say 2%. Long time ago, I read somewhere that GOG had 3 000 000 registered users. 2% of this number is 60 000. I think it is still worth to keep a version of Galaxy for these users...
Posted October 16, 2016
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DrakoPensulo: On steam there are about 1.7% users of XP/Vista. On GOG this is probably higher, say 2%. Long time ago, I read somewhere that GOG had 3 000 000 registered users. 2% of this number is 60 000. I think it is still worth to keep a version of Galaxy for these users...
Yeah, I don't think GOG wants to pay Google to add support for XP back to their Chromium Embedded Framework which is the core web foundation in Galaxy, nor to take 10 years to write their own browser engine from scratch, although I'm sure that they were tempted to do it just to be able to add support for an operating system they stated for 2 years was officially not supported and is dropping users month after month like flies. :)



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a_lemming: It boggles my mind that there are so many people here that demand support for an OS that has had 3 successor OSes, and hasn't had a major update in more than 7 years. (Or 4 successor OSes and no major update in 8 years if they're using Windows XP)

Perhaps you guys would like support for your Windows 98SE machines as well, so you can keep using your floppy drives?
Believe it or not, there are occasional thread posts that crop up in the forums from people bitching that they can't play GOG games on ancient 90s PCs running authentic MSDOS or Windows 95 because the installers wont work, and the games have been modified to run on modern operating systems in a variety of ways, often which causes them to no longer function on the original OS the given game was made for. So yeah, there are people out there like that still. All 5 of them or whatever. :)
Post edited October 16, 2016 by skeletonbow
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Community
General discussionGOG GALAXY BETA(6179 posts) (6179 posts) 
(6179 posts)