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General discussionGOG GALAXY BETA(6179 posts) (6179 posts) 
(6179 posts) 
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This is my favourite topic
Posted May 06, 2015
high rated
!!! PLEASE READ BEFORE POSTING !!!

== BUG REPORTING ==

Please use: http://mantis.gog.com and include
1. steps to reproduce the bug (if possible)
2. screenshot or movie showing the bug (if possible)
3. Galaxy Client logs (see below)

Where can I find Galaxy logs on my computer?
On Windows 7 or later: C:\ProgramData\GOG.com\Galaxy\Logs
On Mac OS X: /Users/Shared/GOG.com/Galaxy/Logs

== FEATURE SUGGESTIONS ==

Please use: http://www.gog.com/wishlist/galaxy. For feature suggestions and votes on them please try do explain how Galaxy and its users will really benefit from it.

== IMPORT ALREADY INSTALLED GAMES TO GALAXY ==

1. For GOG games installed using installers from the last few months (so called Galaxy-compatible installers)
Click the Galaxy logo button on top of the sidebar and select "scan and import folders" - it will find all compatible games within that folder and add them to the Client.

2. For remaining GOG game INSTALLATIONS
Find the game in the Library (click on the image of the game), then click the More button and select "Manage Installation" -> "Import folder" and point the folder selector into the folder where that game is installed.

== KNOWN ISSUES ==
- throttling max download speed is not yet possible
- notifications related to incoming chat messages and friend requests does not always disappear instantly when consumed and may require reloading Store page
- games imported from existing installations will auto-update once, even if updating is disabled
- Moving Galaxy from /Applications on Mac OS X will stop the app from working
- Galaxy cannot be launched by other users on the same computer
Post edited October 03, 2016 by Liosan
Posted July 03, 2015
high rated
Hi Everyone,

Below you can find the changelog of GOG Galaxy.

Changelog 1.1.15 (September 7th, 2016):
Changes / Improvements:
• Added Wallet button in dropdown menu under user's avatar
• Performance improvements on UI speed and a little on CPU usage
• Enabled copying text in Galaxy forums
• History will now remember only the 100 most recent pages in history
Bugfixes:
• Fix for "Disk access problem" bug, which broke installation and updates of games. (Bug happened on Windows only, but general mechanism is better on OS X as well)
• Fix for Verify/Repair, which did not work in some scenarios (The above bug for example)
• Fix for "Server problem" while downloading backup installers or other goodies. They will now work, even if temporary download folder is same as destination folder
• Fixed situations in which Store page sometimes did not load properly after waking up computer

Changelog 1.1.16 (September 19th, 2016):
Improvements:
• Galaxy now supports H.264 codecs
• Much better handling of paying using third party processors (PayPal, paysafecard etc.)
• Friends and chat window now scale with the system scaling factor
• New and prettier GOG Eula will be used in games
• Better handling of loading timeouts

Bugfixes:
• "INSTALLED" label will appear all pages of the library now
• Fixed a bug with game time tracking for some games. Galaxy will now register more than one minute:)
• Fixed a bug in which Galaxy in rare cases could not be able to update the game (bug rather existed in rollbacks)
• Galaxy will no longer show a little bit of bare code upon launching
• Fixed blurred images in sidebar expanded list mode

Changelog 1.1.17(hotfix September 20th, 2016):
• Fixed crashes and 'Disk Access Problem' caused by updating Galaxy from 1.1.12 (and earlier versions) to 1.1.16

Changelog 1.1.18 (October 19th, 2016):
Improvements:
• More accurate game time tracking mechanism
• Improved mechanism showing current online status between friends

Bugfixes:
• Fixed a bug which caused Galaxy to stop tracking game time

Changelog 1.1.19 (October 25th, 2016):
Improvements:
• We have removed download size from Galaxy updater. It showed faulty data, as Galaxy Updater doesn't download > 100mb each time and only downloads differences. It will come back in nearest future, when it will show correct data:)
• The first check for game updates will be done 15s after Galaxy starts, instead of 5 minutes.
• OSX: Improved mechanism responsible for removing old files left by Galaxy updates
• OSX: Improved the way Galaxy handles installing games into protected locations like /Applications; you will receive a password prompt about a "Helper tool" installation

Bugfixes:
• Fixed "Essential components missing" error which sometimes appeared after fresh installation
• Fixed a situation where failure in Updater could lead to Galaxy not being able to launch
• Fixed self-update on OSX to properly delete leftover files
• Fixed friends window losing functionality after network loss and reconnect
• Fixed blurry Windows 10 Galaxy tray icon
• Galaxy will remember maximised window status

Changelog 1.1.20(November 2nd, 2016)
Bugfixes:
• Fixed installing XNA4 and other msi-based dependencies.
• Store page won't be reloaded twice upon logging in

Changelog: 1.1.21 (November 17th, 2016)
Improvements / changes:
• Added "with preview updates" suffix to Galaxy window title
• Small optimizations with memory and Galaxy loading time
• Small improvements with updater, it should fail less

Bugfixes:
• Fixed a bug with Galaxy refreshing pages
• Fixed occasional crashes

Changelog 1.1.22 (November 22nd, 2016)
Bugfixes:
• Galaxy will no longer freeze when downloading a game update and checking another game in library
• Galaxy should crash even less now:)

Changelog 1.1.23 (November 28th, 2016)
Bugfixes:
• Galaxy will be now able to reconnect to internet correctly, if computer was put to sleep and then woken up without (initially) Internet connection
• Downloading of games/updates should have less impact on starting other installations

Changelog 1.1.24(December 6th, 2016)
Bugfixes:
• Downloading an installer with Galaxy and using it to install the game should not result in redownloading the whole game again
• Updater should no longer report over 100% progress on download

Adjustments:
• Increased timeout for failures during sign in
• Increased timeout for "Loading Timeout"

Changelog 1.1.25 (December 20th, 2016)
Bugfixes:
• Fixed a crash when trying to install certain games (Game affected was 1979 Revolution: Black Friday).

Changelog 1.1.26 (December 23rd, 2016, Preview only)
Changes:
• Introduced new downloading mechanism

Changelog 1.1.27 (January 26th, 2017, Preview)
Bugfixes:
• Aborting or pausing downloads will be smoother (They will stop faster)
• Pausing downloads will no longer cause memory usage to go super high

Changelog 1.1.27 (January 31th, 2017)
Changes:
• Introduced new downloading mechanism
Bugfixes:
• Aborting or pausing downloads will be smoother (They will stop faster)
• Pausing downloads will no longer cause memory usage to go super high

Changelog 1.1.28 (March 10th, 2017)
Changes / Improvements:
- Better support for differential patches. They are now seperate depending on game's language and system bitness
- Italian & Japanese partial support + more Spanish translations
- Improved checking for new available updates of the games
- We'll sort available DLCs alphabetically
Bugfixes:
- Fixed a crash when Galaxy doesn't have permissions to the logs directory
- Fixed showing empty grey page after a while of inactivity
- Fixed infinite spinner after going to support page
- Fixed displaying of prices in cart when they were over 999 (Bug caused by a comma in the price)
- MacOS: Popup windows (for example chat) will no longer open as a tab but as a separate window instead
- MacOS: Fixed memory leak (~30MB upon GOG Galaxy launch)
- MacOS: Fixed memory leak while playing a game

Changelog 1.1.29 (March 14nd, 2017)
Changes:
- Changes in downloading mechanism, which allows for better control over download's flow
Bugfixes:
- Fixed displaying progress of differential patches (It did not display the "Extracting" status)

Changelog 1.1.30 (March 16th, 2017)
Bugfixes:
- Fixed a crash within games downloading mechanism

== PREVIEW UPDATES* ===

HOW TO ENABLE PREVIEWS?
Go to your Galaxy settings and check the option to receive preview updates.

HOW TO DISABLE PREVIEW?
- Uninstall Galaxy
- Download current installer from gog.com/galaxy
- Install Galaxy
- Import your games

Changelog 1.2.0 (March 22nd, 2017)
Changes and improvements:
- Cloud saves backup and syncing (supported games only)
- Screenshot capture with F12 (supported games only)
- In-game overlay with FPS counter and notifications (supported games only)
- Greatly improved chat, also in overlay
- Ability to enable or disable achievements, game time tracking, auto-updating games and more
- Desktop and in-game notifications system
- Ability to set bandwidth limit and scheduler
- New settings window
- Rarity information in achievements
- Abort button next to installation status
- Only one Galaxy Updater window will be shown in most cases
- GOG Galaxy updates will be downloaded in the background
- Games are now downloaded directly to their install directory, instead of a temporary location
- Galaxy changelog is displayed in Galaxy

Bugfixes:
- Fixed game time tracking issues
- Initial size of Galaxy Client window will respect Windows scaling
- Improved Windows 10 Galaxy tray icon
- Fixed a bug which caused Galaxy to redownload whole data in case of a failure of installation/update
- Thumbnail highlighting in media gallery now works properly
- Decreased client's network and CPU usage (especially for a lot of games)
- MacOS: Fixed situation when Galaxy Client could downloading due to App Nap
- MacOS: Fixed crash when logging out with "New post" popup open
- MacOS: Fixed game processes not being properly cleaned up after exiting
Post edited March 22, 2017 by TheTomasz
Posted March 26, 2016
high rated
For everyone who has a problem with missing api-ms-crt dlls in Client's versions post 1.1.5:
Please install one of those windows update: https://support.microsoft.com/en-us/kb/2999226 https://support.microsoft.com/en-us/kb/3118401
You may need to update Windows to meet the requirements for these:
For Windows 8.1 and for Windows Server 2012: https://support.microsoft.com/en-us/kb/2919355
For Windows 7 and for Windows Server 2008 R2: https://support.microsoft.com/en-us/kb/976932

You can also try reinstalling Microsoft Visual C++ Redistributables 2015 (x86) if you meet above requirements.
Available here: https://www.microsoft.com/en-us/download/details.aspx?id=48145

If above instructions doesn't work for you, create a separate issue on mantis.gog.com and we'll try to help you individually.

Please note that this solution only helps with the missing api-ms-crt dlls.


========================================================================================


Answering this question: Why 1.1 doesn't work after updating to 1.2?

This is happening probably due to incompatible database from version 1.2, please delete this folder:
%ALLUSERSPROFILE%\GOG.com\Galaxy\storage
usually
C:\ProgramData\GOG.com\storage\

Then you'll have to use scan&import (menu under the top Galaxy logo) function to see your games back in Galaxy Client.
Attachments:
programsandfeatu.png (143 Kb)
Post edited March 27, 2017 by TheTomasz
Posted May 11, 2015
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TheParasite: Damn that must be it. I changed the client install to E:\\GalaxyClient\ and the game directory is E:\\Galaxy Client\Games\. I tend to try and limit my game portals (steam, origin, etc.) to their own directories and have never had any issues and didn't think Galaxy would have an issue.

This seems like a major oversight; if the client nukes anything in it on updates, it should not allow or at least prompt you to install games elsewhere. I imagine the vast majority of users will never have this issue by using the default install settings but I'm glad GOG is now aware and thank you for letting me know that I need to separate my client and games to use Galaxy.
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skeletonbow: For now that's best, but it's a bad idea both to put things in the private folder of something, but equally if not worse for something to blindly delete a dir it created recursively instead of just deleting the actual files from a manifest. That's just a bit of an oversight though it seems albeit an unfortunate one, but the good side is they mentioned they plan on fixing it to not be overzealous like that which is the right thing to do ultimately because right or wrong, other customers are almost certainly sure to do the same thing since there have been at least 2 if not more just in the forums here who have done that in less than a week. Customer is always right, right? :) Hopefully they fix that in the next build so others don't get their games blown away though. Data loss is always the worst type of software bug, even if it is just video game config files or savegames etc. :)
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gringlas: That would be nice. :)
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skeletonbow: Ok, I tested it with Dungeon Keeper so far, and after exiting the game the first time it registered around 21 minutes. I exited and restarted Galaxy and then the game a while later, loaded my savegame and continued for a while. Exited and Galaxy did not immediately register my game time even after a reload so I thought I reproduced your bug but then I left it for a while and played a Steam game. I came back later and Galaxy had updated the time on Dungeon Keeper correctly so there could just be a timing issue perhaps. More testing tomorrow.
There is defiantly a delay in the timer, I've noticed it takes a good bit of time to update.
Posted May 11, 2015
I hope that the download speed will be improved in this program the GOG downloader downloads games faster GOG Galaxy was downloading games at 0.1 kb a sec
Posted May 11, 2015
I like the new 'tag' system, but it only shows 4 tags to choose from regardless if I add new tags. If I add tags, the older tags are not listed and I can't find any option to list all tags to choose from.

edit: you can scroll apparantly (hard to notice with the scrolling bug)

Also I cant tag the games on the bottom of the list because the 3rd and 4th tag name is out of the screen.

nvm it can be done by scroling over the tag list. this is a bit clunky.
Post edited May 11, 2015 by Senteria
Posted May 11, 2015
Just a heads up that Mount & Blade Warband is defiantly broken right now in Galaxy and won't install... issues has been reported though. Just spent over an hour downloading it. xD
Post edited May 11, 2015 by user deleted
Posted May 11, 2015
I have problem downloading using the gog galaxy. Most download stop at the last part (like about 0.5 MB left) but some can download successfully. Probably problem with CDN that Gog galaxy use and my ISP. Normally I use opendns which connect to different CDN servers to download from. I tried also the ISP dns which supposed to allow download from the best CDN servers but still same problem.

Workaround is to use VPN service like vpnbook to download. I think I used to have the same problem with gog downloader but a few version back but since gog downloaded can pause and resume, I can do that to force it to complete. Latest version of gog downloader doesn't have the same problem so hopefully once gog galaxy implement pause and resume, it'll be able to keep retrying that last 0.5 MB.
Posted May 11, 2015
For something supposedly optional you sure are pushing galaxy. When I click on a game in the new my account area, I'm presented with a big button saying "Try GOG Galaxy" instead of download and you're fazing out the gog downloader. I have to go to more to actually get my downloads which could be argued is semi hidden.

Gog's galaxy statement should read

"You don't have to use gog galaxy, it's entirely optional but we'll push it at you, and pester you about it at every opportunity we can."
Posted May 11, 2015
Could you please "fix" the chat in Galaxy? Galaxy only allows to chat with friends and doesn't stop flashing when you get a new message from a not-friend on GOG website oO
Posted May 11, 2015
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skeletonbow: Ok, I tested it with Dungeon Keeper so far, and after exiting the game the first time it registered around 21 minutes. I exited and restarted Galaxy and then the game a while later, loaded my savegame and continued for a while. Exited and Galaxy did not immediately register my game time even after a reload so I thought I reproduced your bug but then I left it for a while and played a Steam game. I came back later and Galaxy had updated the time on Dungeon Keeper correctly so there could just be a timing issue perhaps. More testing tomorrow.
Just had a test on my Macbook again.
SimCity 2000 tool some time to update the play time.
Little Big Adveture updated as soon, as I quit.
Posted May 11, 2015
Desperados: Wanted Alive or Dead downloads are in russian, although Galaxy itself is in english.
EDIT: But it seems that it's still downloaded in english... interesting.
Post edited May 11, 2015 by Bethezer
Posted May 11, 2015
Client works great, good job guys!
Posted May 11, 2015
Client works, love it, play time started working just now for me(Mac). Keep up the good work!
Posted May 11, 2015
when the next update is expected?
Posted May 11, 2015
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antalius11: Client works, love it, play time started working just now for me(Mac). Keep up the good work!
Mine still says coming soon for Game Time Tracking, though I am on the Windows version 1.0.0.871. I hope they get that working soon. I am also really liking the client so far, and think it is only going to get better as more features are added.

Edit: It appears that the time tracking is working now, though under the Setttings / Features it still says coming soon.
Post edited May 11, 2015 by Zoraji
Posted May 11, 2015
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antalius11: Client works, love it, play time started working just now for me(Mac). Keep up the good work!
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Zoraji: Mine still says coming soon for Game Time Tracking, though I am on the Windows version 1.0.0.871. I hope they get that working soon. I am also really liking the client so far, and think it is only going to get better as more features are added.

Edit: It appears that the time tracking is working now, though under the Setttings / Features it still says coming soon.
As for GameTimeTracking, you can't turn it off right now. That's what coming soon means.
Post edited May 11, 2015 by Fallen_Zen
Posted May 11, 2015
I installed The Witcher 2 using the GOG Galaxy client and for some reason got the Australian version of the game. I knew this, because I could not romance the Succubus in Act II ( Don't judge pls :P) To fix the problem I just reinstalled the game from the GOG website. I just wanted to let you know, because I'm worried I will get a Australian version of my games and I'm in Europe. :) No censorship pls ;-;
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Community
General discussionGOG GALAXY BETA(6179 posts) (6179 posts) 
(6179 posts)