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General discussionGOG GALAXY BETA(6179 posts) (6179 posts) 
(6179 posts) 
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This is my favourite topic
Posted May 06, 2015
high rated
!!! PLEASE READ BEFORE POSTING !!!

== BUG REPORTING ==

Please use: http://mantis.gog.com and include
1. steps to reproduce the bug (if possible)
2. screenshot or movie showing the bug (if possible)
3. Galaxy Client logs (see below)

Where can I find Galaxy logs on my computer?
On Windows 7 or later: C:\ProgramData\GOG.com\Galaxy\Logs
On Mac OS X: /Users/Shared/GOG.com/Galaxy/Logs

== FEATURE SUGGESTIONS ==

Please use: http://www.gog.com/wishlist/galaxy. For feature suggestions and votes on them please try do explain how Galaxy and its users will really benefit from it.

== IMPORT ALREADY INSTALLED GAMES TO GALAXY ==

1. For GOG games installed using installers from the last few months (so called Galaxy-compatible installers)
Click the Galaxy logo button on top of the sidebar and select "scan and import folders" - it will find all compatible games within that folder and add them to the Client.

2. For remaining GOG game INSTALLATIONS
Find the game in the Library (click on the image of the game), then click the More button and select "Manage Installation" -> "Import folder" and point the folder selector into the folder where that game is installed.

== KNOWN ISSUES ==
- throttling max download speed is not yet possible
- notifications related to incoming chat messages and friend requests does not always disappear instantly when consumed and may require reloading Store page
- games imported from existing installations will auto-update once, even if updating is disabled
- Moving Galaxy from /Applications on Mac OS X will stop the app from working
- Galaxy cannot be launched by other users on the same computer
Post edited October 03, 2016 by Liosan
Posted July 03, 2015
high rated
Hi Everyone,

Below you can find the changelog of GOG Galaxy.

Changelog 1.1.15 (September 7th, 2016):
Changes / Improvements:
• Added Wallet button in dropdown menu under user's avatar
• Performance improvements on UI speed and a little on CPU usage
• Enabled copying text in Galaxy forums
• History will now remember only the 100 most recent pages in history
Bugfixes:
• Fix for "Disk access problem" bug, which broke installation and updates of games. (Bug happened on Windows only, but general mechanism is better on OS X as well)
• Fix for Verify/Repair, which did not work in some scenarios (The above bug for example)
• Fix for "Server problem" while downloading backup installers or other goodies. They will now work, even if temporary download folder is same as destination folder
• Fixed situations in which Store page sometimes did not load properly after waking up computer

Changelog 1.1.16 (September 19th, 2016):
Improvements:
• Galaxy now supports H.264 codecs
• Much better handling of paying using third party processors (PayPal, paysafecard etc.)
• Friends and chat window now scale with the system scaling factor
• New and prettier GOG Eula will be used in games
• Better handling of loading timeouts

Bugfixes:
• "INSTALLED" label will appear all pages of the library now
• Fixed a bug with game time tracking for some games. Galaxy will now register more than one minute:)
• Fixed a bug in which Galaxy in rare cases could not be able to update the game (bug rather existed in rollbacks)
• Galaxy will no longer show a little bit of bare code upon launching
• Fixed blurred images in sidebar expanded list mode

Changelog 1.1.17(hotfix September 20th, 2016):
• Fixed crashes and 'Disk Access Problem' caused by updating Galaxy from 1.1.12 (and earlier versions) to 1.1.16

Changelog 1.1.18 (October 19th, 2016):
Improvements:
• More accurate game time tracking mechanism
• Improved mechanism showing current online status between friends

Bugfixes:
• Fixed a bug which caused Galaxy to stop tracking game time

Changelog 1.1.19 (October 25th, 2016):
Improvements:
• We have removed download size from Galaxy updater. It showed faulty data, as Galaxy Updater doesn't download > 100mb each time and only downloads differences. It will come back in nearest future, when it will show correct data:)
• The first check for game updates will be done 15s after Galaxy starts, instead of 5 minutes.
• OSX: Improved mechanism responsible for removing old files left by Galaxy updates
• OSX: Improved the way Galaxy handles installing games into protected locations like /Applications; you will receive a password prompt about a "Helper tool" installation

Bugfixes:
• Fixed "Essential components missing" error which sometimes appeared after fresh installation
• Fixed a situation where failure in Updater could lead to Galaxy not being able to launch
• Fixed self-update on OSX to properly delete leftover files
• Fixed friends window losing functionality after network loss and reconnect
• Fixed blurry Windows 10 Galaxy tray icon
• Galaxy will remember maximised window status

Changelog 1.1.20(November 2nd, 2016)
Bugfixes:
• Fixed installing XNA4 and other msi-based dependencies.
• Store page won't be reloaded twice upon logging in

Changelog: 1.1.21 (November 17th, 2016)
Improvements / changes:
• Added "with preview updates" suffix to Galaxy window title
• Small optimizations with memory and Galaxy loading time
• Small improvements with updater, it should fail less

Bugfixes:
• Fixed a bug with Galaxy refreshing pages
• Fixed occasional crashes

Changelog 1.1.22 (November 22nd, 2016)
Bugfixes:
• Galaxy will no longer freeze when downloading a game update and checking another game in library
• Galaxy should crash even less now:)

Changelog 1.1.23 (November 28th, 2016)
Bugfixes:
• Galaxy will be now able to reconnect to internet correctly, if computer was put to sleep and then woken up without (initially) Internet connection
• Downloading of games/updates should have less impact on starting other installations

Changelog 1.1.24(December 6th, 2016)
Bugfixes:
• Downloading an installer with Galaxy and using it to install the game should not result in redownloading the whole game again
• Updater should no longer report over 100% progress on download

Adjustments:
• Increased timeout for failures during sign in
• Increased timeout for "Loading Timeout"

Changelog 1.1.25 (December 20th, 2016)
Bugfixes:
• Fixed a crash when trying to install certain games (Game affected was 1979 Revolution: Black Friday).

Changelog 1.1.26 (December 23rd, 2016, Preview only)
Changes:
• Introduced new downloading mechanism

Changelog 1.1.27 (January 26th, 2017, Preview)
Bugfixes:
• Aborting or pausing downloads will be smoother (They will stop faster)
• Pausing downloads will no longer cause memory usage to go super high

Changelog 1.1.27 (January 31th, 2017)
Changes:
• Introduced new downloading mechanism
Bugfixes:
• Aborting or pausing downloads will be smoother (They will stop faster)
• Pausing downloads will no longer cause memory usage to go super high

Changelog 1.1.28 (March 10th, 2017)
Changes / Improvements:
- Better support for differential patches. They are now seperate depending on game's language and system bitness
- Italian & Japanese partial support + more Spanish translations
- Improved checking for new available updates of the games
- We'll sort available DLCs alphabetically
Bugfixes:
- Fixed a crash when Galaxy doesn't have permissions to the logs directory
- Fixed showing empty grey page after a while of inactivity
- Fixed infinite spinner after going to support page
- Fixed displaying of prices in cart when they were over 999 (Bug caused by a comma in the price)
- MacOS: Popup windows (for example chat) will no longer open as a tab but as a separate window instead
- MacOS: Fixed memory leak (~30MB upon GOG Galaxy launch)
- MacOS: Fixed memory leak while playing a game

Changelog 1.1.29 (March 14nd, 2017)
Changes:
- Changes in downloading mechanism, which allows for better control over download's flow
Bugfixes:
- Fixed displaying progress of differential patches (It did not display the "Extracting" status)

Changelog 1.1.30 (March 16th, 2017)
Bugfixes:
- Fixed a crash within games downloading mechanism

== PREVIEW UPDATES* ===

HOW TO ENABLE PREVIEWS?
Go to your Galaxy settings and check the option to receive preview updates.

HOW TO DISABLE PREVIEW?
- Uninstall Galaxy
- Download current installer from gog.com/galaxy
- Install Galaxy
- Import your games

Changelog 1.2.0 (March 22nd, 2017)
Changes and improvements:
- Cloud saves backup and syncing (supported games only)
- Screenshot capture with F12 (supported games only)
- In-game overlay with FPS counter and notifications (supported games only)
- Greatly improved chat, also in overlay
- Ability to enable or disable achievements, game time tracking, auto-updating games and more
- Desktop and in-game notifications system
- Ability to set bandwidth limit and scheduler
- New settings window
- Rarity information in achievements
- Abort button next to installation status
- Only one Galaxy Updater window will be shown in most cases
- GOG Galaxy updates will be downloaded in the background
- Games are now downloaded directly to their install directory, instead of a temporary location
- Galaxy changelog is displayed in Galaxy

Bugfixes:
- Fixed game time tracking issues
- Initial size of Galaxy Client window will respect Windows scaling
- Improved Windows 10 Galaxy tray icon
- Fixed a bug which caused Galaxy to redownload whole data in case of a failure of installation/update
- Thumbnail highlighting in media gallery now works properly
- Decreased client's network and CPU usage (especially for a lot of games)
- MacOS: Fixed situation when Galaxy Client could downloading due to App Nap
- MacOS: Fixed crash when logging out with "New post" popup open
- MacOS: Fixed game processes not being properly cleaned up after exiting
Post edited March 22, 2017 by TheTomasz
Posted March 26, 2016
high rated
For everyone who has a problem with missing api-ms-crt dlls in Client's versions post 1.1.5:
Please install one of those windows update: https://support.microsoft.com/en-us/kb/2999226 https://support.microsoft.com/en-us/kb/3118401
You may need to update Windows to meet the requirements for these:
For Windows 8.1 and for Windows Server 2012: https://support.microsoft.com/en-us/kb/2919355
For Windows 7 and for Windows Server 2008 R2: https://support.microsoft.com/en-us/kb/976932

You can also try reinstalling Microsoft Visual C++ Redistributables 2015 (x86) if you meet above requirements.
Available here: https://www.microsoft.com/en-us/download/details.aspx?id=48145

If above instructions doesn't work for you, create a separate issue on mantis.gog.com and we'll try to help you individually.

Please note that this solution only helps with the missing api-ms-crt dlls.


========================================================================================


Answering this question: Why 1.1 doesn't work after updating to 1.2?

This is happening probably due to incompatible database from version 1.2, please delete this folder:
%ALLUSERSPROFILE%\GOG.com\Galaxy\storage
usually
C:\ProgramData\GOG.com\storage\

Then you'll have to use scan&import (menu under the top Galaxy logo) function to see your games back in Galaxy Client.
Attachments:
programsandfeatu.png (143 Kb)
Post edited March 27, 2017 by TheTomasz
Posted July 26, 2016
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I understand it is a small team working on galaxy, I guess it is best to get bugs squashed before releasing a big update.

I'm sure it will be, as they say "good things come to those who wait". I mainly use it as an advanced downloader/updater, it does its job other than the 'server problem: installation failed' with a few games, but it is still a beta.
Posted July 27, 2016
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Sniskerbobberton: [...] it does its job other than the 'server problem: installation failed' with a few games, but it is still a beta.
Which particular games are your having issues with?
Posted July 27, 2016
Allrighty, hello everyone!
Will it be possible in the future for GOG Galaxy to have it's own frame? I have 1.1.12 Beta version, and it opens just like Paint or Word - you know, the full window, close, and minimalize buttons are not Galaxy's own, but Windows. I'd love to see Galaxy having it's own frame, it would look very proffesional (like Steam or Battle.net). I don't think it's urgent, and I know that GOG team have more important things to do, but that's just my idea, it's just about looks. Sorry for language errors ;)
EDIT: I'm sorry if my post is in the wrong topic section, not sure where I can ask about it
Post edited July 27, 2016 by Dimebag555
Posted July 27, 2016
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Sniskerbobberton: [...] it does its job other than the 'server problem: installation failed' with a few games, but it is still a beta.
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Venom: Which particular games are your having issues with?
Hi Venom, the games in question are F.E.A.R. 2: PROJECT ORIGIN + REBORN, CARMAGEDDON 2: CARPOCALYPSE NOW and CONSORTIUM: MASTER EDITION

I have 4 drives, one for my C: OS which is an SSD, two for gaming D: and E:, one an SSD and the other a HDD, finally a laptop HDD for storing things F:.

I have tried installing through galaxy and their standalone installers and I keep getting the same error for these games.

Thanks for your time :)

Also noticed when galaxy tries to verify their files it doesn't save them on my E: but on my F: where I store my gog installers.
Attachments:
carmageddon_2.png (11 Kb)
carmageddon_2_er.png (83 Kb)
Posted July 29, 2016
Is it just me or is this thing just not worth using. I finally downloaded it to try it because I have had numerous failed attempts to download some of my games and this program was the answer they gave to fix my download problem.

Most of my games I had to try to force the program to see because this stupid program can't see them right where they should be and then when I scan it the stupid program says they are all corrupted which they aren't.

I don't like steam, I hate it because of the programs to launch etc. This is too much like that, I wanted GOG because GOG allowed me to download and install my stuff old school. I don't want GOG to be steam plain and simple.
Posted July 29, 2016
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jsauerii: Most of my games I had to try to force the program to see because this stupid program can't see them right where they should be and then when I scan it the stupid program says they are all corrupted which they aren't.
Yeah well, they are not corrupted. That is just the very misleading message saying that the game needs to be updated to make it galaxy compatible.
Posted July 29, 2016
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jsauerii: Is it just me or is this thing just not worth using. I finally downloaded it to try it because I have had numerous failed attempts to download some of my games and this program was the answer they gave to fix my download problem.

Most of my games I had to try to force the program to see because this stupid program can't see them right where they should be and then when I scan it the stupid program says they are all corrupted which they aren't.

I don't like steam, I hate it because of the programs to launch etc. This is too much like that, I wanted GOG because GOG allowed me to download and install my stuff old school. I don't want GOG to be steam plain and simple.
The problem is that GOG said they'd make all of the installers Galaxy compatible but they never did, so many games do not register themselves with Galaxy and can't be detected by scan-folders either so they need to be manually imported. Until a game is properly imported Galaxy won't let it be used until it syncs with GOG's servers. There are a few problems that arise and this is by no means a complete list:

- If you installed via a standalone installer but there is a newer version available, Galaxy has auto-updates turned on by default mandatory with no option to disable it until after it's already updated. If you had a patch file that you could have also installed to bring the game up to date, you're out of luck if Galaxy client is running because as soon as the game installs it registers with Galaxy which then syncs automatically with GOG's servers not knowing or caring that you have a standalone patch that you can and my be actually installing yourself. This may corrupt the game because you may be updating it at the same time Galaxy is. Workaround: Shut down Galaxy before manually installing games, then patch them, then start Galaxy and use scan-folders or manual import to register them. It will still sync to GOG's servers to get the updated .info file and some other redistributables etc. (Which I always find odd because if you've installed via the "standalone" installers, they should already have any redistributables the game needs and they should be installed already).

- Galaxy often displays user-unfriendly misleading error messages like "game corrupted" which sounds scary and a lot of people probably freak out about that. Often, what it SHOULD display is something like "validating game installation please wait" or something because all it is often doing is updating the .info file or similar and that doesn't warrant displaying a scary error message to users. It should only say there is corruption if it has tried everything already and a game is actually corrupt in some way. Note that it also can not determine if a user has modded a game, so it will treat a modded game as being corrupted as well. There's no easy technical way to do anything about that.

If you want "old school" then download your games via your web browser, uninstall Galaxy, install your games by hand, open up a commandline prompt and CD into the directory the game is in and type the name of the executable to run the game. Then spend 2 hours on the Internet googling to find patches on various game company's websites. Old School(TM). :)
Posted July 29, 2016
I had to pause the tropico download which is the one that keeps failing that they said galaxy would take care of because it could pause, continue and all that jazz...... Tried to resume, it started the damn thing over again. Galaxy is useless and I still cannot download that purchase. I am now seriously concerned about buying NMS though here.....

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jsauerii: Most of my games I had to try to force the program to see because this stupid program can't see them right where they should be and then when I scan it the stupid program says they are all corrupted which they aren't.
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moonshineshadow: Yeah well, they are not corrupted. That is just the very misleading message saying that the game needs to be updated to make it galaxy compatible.
Posted July 29, 2016
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moonshineshadow: Yeah well, they are not corrupted. That is just the very misleading message saying that the game needs to be updated to make it galaxy compatible.
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jsauerii: I had to pause the tropico download which is the one that keeps failing that they said galaxy would take care of because it could pause, continue and all that jazz...... Tried to resume, it started the damn thing over again. Galaxy is useless and I still cannot download that purchase. I am now seriously concerned about buying NMS though here.....
Are you sure it really started over? Because while the client always shows it is starting at zero again, the actual file fize it is going to download normally is smaller than before because it continues and just does not really show it.
Posted July 30, 2016
addfont error , win10 x86, without and with admin rights, clean installation . i'm out-_-
Posted July 30, 2016
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jsauerii: I am now seriously concerned about buying NMS though here.....
To paraphrase famous Feynman biography, or it's title: Surely You're joking, sir. Galaxy isn't the one and only way to download a game. It never was and (I hope, but GOG is trustworthy lot, so I'm 99% sure) never will be.
Posted July 30, 2016
The problem is a slow internet. When I cannot download the 4 gig file for Tropico that keeps failing, and the resume function in Galaxy also fails..... What chance do I have of downloading 7 gig with any success? I lose a lot of hours over and over again. That should explain my concern.

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jsauerii: I am now seriously concerned about buying NMS though here.....
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spektroskopista: To paraphrase famous Feynman biography, or it's title: Surely You're joking, sir. Galaxy isn't the one and only way to download a game. It never was and (I hope, but GOG is trustworthy lot, so I'm 99% sure) never will be.
Well I cant be positive but I believe the total of the download that restarted was the same. I will check though just to be sure.

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jsauerii: I had to pause the tropico download which is the one that keeps failing that they said galaxy would take care of because it could pause, continue and all that jazz...... Tried to resume, it started the damn thing over again. Galaxy is useless and I still cannot download that purchase. I am now seriously concerned about buying NMS though here.....
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moonshineshadow: Are you sure it really started over? Because while the client always shows it is starting at zero again, the actual file fize it is going to download normally is smaller than before because it continues and just does not really show it.
I just checked it and it is started over, same original file size and just like before the damn thing started at 0 again, no resume....
Post edited July 30, 2016 by jsauerii
Posted July 30, 2016
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jsauerii: The problem is a slow internet. When I cannot download the 4 gig file for Tropico that keeps failing, and the resume function in Galaxy also fails..... What chance do I have of downloading 7 gig with any success? I lose a lot of hours over and over again. That should explain my concern.
Ah alright. Why don't you use the gog downloader? Because that will resume downloads, I know that for sure, have been using that all the time. While it is old and support will always tell you about the "great new" galaxy, the good old downloader is certainly not bad.
https://www.gog.com/downloader
Posted July 30, 2016
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moonshineshadow: Ah alright. Why don't you use the gog downloader? Because that will resume downloads, I know that for sure, have been using that all the time. While it is old and support will always tell you about the "great new" galaxy, the good old downloader is certainly not bad.
https://www.gog.com/downloader
Couldn't agree more. I sometimes use gogrepo.py script to download a game and once in a while it would hang. When I rerun the script it just does fresh download. But gogdownloader can actually pick up where gogrepo failed and it just downloads the rest. Getting to downloader links may be a bit inconvenient but there are userscripts for this too, namely the adalia fundamentals.
Posted July 30, 2016
When using Galaxy it'd be nice to be able to use the Search function on the Forums page.
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Community
General discussionGOG GALAXY BETA(6179 posts) (6179 posts) 
(6179 posts)