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General discussionGOG GALAXY BETA(6179 posts) (6179 posts) 
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This is my favourite topic
Posted May 06, 2015
high rated
!!! PLEASE READ BEFORE POSTING !!!

== BUG REPORTING ==

Please use: http://mantis.gog.com and include
1. steps to reproduce the bug (if possible)
2. screenshot or movie showing the bug (if possible)
3. Galaxy Client logs (see below)

Where can I find Galaxy logs on my computer?
On Windows 7 or later: C:\ProgramData\GOG.com\Galaxy\Logs
On Mac OS X: /Users/Shared/GOG.com/Galaxy/Logs

== FEATURE SUGGESTIONS ==

Please use: http://www.gog.com/wishlist/galaxy. For feature suggestions and votes on them please try do explain how Galaxy and its users will really benefit from it.

== IMPORT ALREADY INSTALLED GAMES TO GALAXY ==

1. For GOG games installed using installers from the last few months (so called Galaxy-compatible installers)
Click the Galaxy logo button on top of the sidebar and select "scan and import folders" - it will find all compatible games within that folder and add them to the Client.

2. For remaining GOG game INSTALLATIONS
Find the game in the Library (click on the image of the game), then click the More button and select "Manage Installation" -> "Import folder" and point the folder selector into the folder where that game is installed.

== KNOWN ISSUES ==
- throttling max download speed is not yet possible
- notifications related to incoming chat messages and friend requests does not always disappear instantly when consumed and may require reloading Store page
- games imported from existing installations will auto-update once, even if updating is disabled
- Moving Galaxy from /Applications on Mac OS X will stop the app from working
- Galaxy cannot be launched by other users on the same computer
Post edited October 03, 2016 by Liosan
Posted July 03, 2015
high rated
Hi Everyone,

Below you can find the changelog of GOG Galaxy.

Changelog 1.1.15 (September 7th, 2016):
Changes / Improvements:
• Added Wallet button in dropdown menu under user's avatar
• Performance improvements on UI speed and a little on CPU usage
• Enabled copying text in Galaxy forums
• History will now remember only the 100 most recent pages in history
Bugfixes:
• Fix for "Disk access problem" bug, which broke installation and updates of games. (Bug happened on Windows only, but general mechanism is better on OS X as well)
• Fix for Verify/Repair, which did not work in some scenarios (The above bug for example)
• Fix for "Server problem" while downloading backup installers or other goodies. They will now work, even if temporary download folder is same as destination folder
• Fixed situations in which Store page sometimes did not load properly after waking up computer

Changelog 1.1.16 (September 19th, 2016):
Improvements:
• Galaxy now supports H.264 codecs
• Much better handling of paying using third party processors (PayPal, paysafecard etc.)
• Friends and chat window now scale with the system scaling factor
• New and prettier GOG Eula will be used in games
• Better handling of loading timeouts

Bugfixes:
• "INSTALLED" label will appear all pages of the library now
• Fixed a bug with game time tracking for some games. Galaxy will now register more than one minute:)
• Fixed a bug in which Galaxy in rare cases could not be able to update the game (bug rather existed in rollbacks)
• Galaxy will no longer show a little bit of bare code upon launching
• Fixed blurred images in sidebar expanded list mode

Changelog 1.1.17(hotfix September 20th, 2016):
• Fixed crashes and 'Disk Access Problem' caused by updating Galaxy from 1.1.12 (and earlier versions) to 1.1.16

Changelog 1.1.18 (October 19th, 2016):
Improvements:
• More accurate game time tracking mechanism
• Improved mechanism showing current online status between friends

Bugfixes:
• Fixed a bug which caused Galaxy to stop tracking game time

Changelog 1.1.19 (October 25th, 2016):
Improvements:
• We have removed download size from Galaxy updater. It showed faulty data, as Galaxy Updater doesn't download > 100mb each time and only downloads differences. It will come back in nearest future, when it will show correct data:)
• The first check for game updates will be done 15s after Galaxy starts, instead of 5 minutes.
• OSX: Improved mechanism responsible for removing old files left by Galaxy updates
• OSX: Improved the way Galaxy handles installing games into protected locations like /Applications; you will receive a password prompt about a "Helper tool" installation

Bugfixes:
• Fixed "Essential components missing" error which sometimes appeared after fresh installation
• Fixed a situation where failure in Updater could lead to Galaxy not being able to launch
• Fixed self-update on OSX to properly delete leftover files
• Fixed friends window losing functionality after network loss and reconnect
• Fixed blurry Windows 10 Galaxy tray icon
• Galaxy will remember maximised window status

Changelog 1.1.20(November 2nd, 2016)
Bugfixes:
• Fixed installing XNA4 and other msi-based dependencies.
• Store page won't be reloaded twice upon logging in

Changelog: 1.1.21 (November 17th, 2016)
Improvements / changes:
• Added "with preview updates" suffix to Galaxy window title
• Small optimizations with memory and Galaxy loading time
• Small improvements with updater, it should fail less

Bugfixes:
• Fixed a bug with Galaxy refreshing pages
• Fixed occasional crashes

Changelog 1.1.22 (November 22nd, 2016)
Bugfixes:
• Galaxy will no longer freeze when downloading a game update and checking another game in library
• Galaxy should crash even less now:)

Changelog 1.1.23 (November 28th, 2016)
Bugfixes:
• Galaxy will be now able to reconnect to internet correctly, if computer was put to sleep and then woken up without (initially) Internet connection
• Downloading of games/updates should have less impact on starting other installations

Changelog 1.1.24(December 6th, 2016)
Bugfixes:
• Downloading an installer with Galaxy and using it to install the game should not result in redownloading the whole game again
• Updater should no longer report over 100% progress on download

Adjustments:
• Increased timeout for failures during sign in
• Increased timeout for "Loading Timeout"

Changelog 1.1.25 (December 20th, 2016)
Bugfixes:
• Fixed a crash when trying to install certain games (Game affected was 1979 Revolution: Black Friday).

Changelog 1.1.26 (December 23rd, 2016, Preview only)
Changes:
• Introduced new downloading mechanism

Changelog 1.1.27 (January 26th, 2017, Preview)
Bugfixes:
• Aborting or pausing downloads will be smoother (They will stop faster)
• Pausing downloads will no longer cause memory usage to go super high

Changelog 1.1.27 (January 31th, 2017)
Changes:
• Introduced new downloading mechanism
Bugfixes:
• Aborting or pausing downloads will be smoother (They will stop faster)
• Pausing downloads will no longer cause memory usage to go super high

Changelog 1.1.28 (March 10th, 2017)
Changes / Improvements:
- Better support for differential patches. They are now seperate depending on game's language and system bitness
- Italian & Japanese partial support + more Spanish translations
- Improved checking for new available updates of the games
- We'll sort available DLCs alphabetically
Bugfixes:
- Fixed a crash when Galaxy doesn't have permissions to the logs directory
- Fixed showing empty grey page after a while of inactivity
- Fixed infinite spinner after going to support page
- Fixed displaying of prices in cart when they were over 999 (Bug caused by a comma in the price)
- MacOS: Popup windows (for example chat) will no longer open as a tab but as a separate window instead
- MacOS: Fixed memory leak (~30MB upon GOG Galaxy launch)
- MacOS: Fixed memory leak while playing a game

Changelog 1.1.29 (March 14nd, 2017)
Changes:
- Changes in downloading mechanism, which allows for better control over download's flow
Bugfixes:
- Fixed displaying progress of differential patches (It did not display the "Extracting" status)

Changelog 1.1.30 (March 16th, 2017)
Bugfixes:
- Fixed a crash within games downloading mechanism

== PREVIEW UPDATES* ===

HOW TO ENABLE PREVIEWS?
Go to your Galaxy settings and check the option to receive preview updates.

HOW TO DISABLE PREVIEW?
- Uninstall Galaxy
- Download current installer from gog.com/galaxy
- Install Galaxy
- Import your games

Changelog 1.2.0 (March 22nd, 2017)
Changes and improvements:
- Cloud saves backup and syncing (supported games only)
- Screenshot capture with F12 (supported games only)
- In-game overlay with FPS counter and notifications (supported games only)
- Greatly improved chat, also in overlay
- Ability to enable or disable achievements, game time tracking, auto-updating games and more
- Desktop and in-game notifications system
- Ability to set bandwidth limit and scheduler
- New settings window
- Rarity information in achievements
- Abort button next to installation status
- Only one Galaxy Updater window will be shown in most cases
- GOG Galaxy updates will be downloaded in the background
- Games are now downloaded directly to their install directory, instead of a temporary location
- Galaxy changelog is displayed in Galaxy

Bugfixes:
- Fixed game time tracking issues
- Initial size of Galaxy Client window will respect Windows scaling
- Improved Windows 10 Galaxy tray icon
- Fixed a bug which caused Galaxy to redownload whole data in case of a failure of installation/update
- Thumbnail highlighting in media gallery now works properly
- Decreased client's network and CPU usage (especially for a lot of games)
- MacOS: Fixed situation when Galaxy Client could downloading due to App Nap
- MacOS: Fixed crash when logging out with "New post" popup open
- MacOS: Fixed game processes not being properly cleaned up after exiting
Post edited March 22, 2017 by TheTomasz
Posted March 26, 2016
high rated
For everyone who has a problem with missing api-ms-crt dlls in Client's versions post 1.1.5:
Please install one of those windows update: https://support.microsoft.com/en-us/kb/2999226 https://support.microsoft.com/en-us/kb/3118401
You may need to update Windows to meet the requirements for these:
For Windows 8.1 and for Windows Server 2012: https://support.microsoft.com/en-us/kb/2919355
For Windows 7 and for Windows Server 2008 R2: https://support.microsoft.com/en-us/kb/976932

You can also try reinstalling Microsoft Visual C++ Redistributables 2015 (x86) if you meet above requirements.
Available here: https://www.microsoft.com/en-us/download/details.aspx?id=48145

If above instructions doesn't work for you, create a separate issue on mantis.gog.com and we'll try to help you individually.

Please note that this solution only helps with the missing api-ms-crt dlls.


========================================================================================


Answering this question: Why 1.1 doesn't work after updating to 1.2?

This is happening probably due to incompatible database from version 1.2, please delete this folder:
%ALLUSERSPROFILE%\GOG.com\Galaxy\storage
usually
C:\ProgramData\GOG.com\storage\

Then you'll have to use scan&import (menu under the top Galaxy logo) function to see your games back in Galaxy Client.
Attachments:
programsandfeatu.png (143 Kb)
Post edited March 27, 2017 by TheTomasz
Posted July 12, 2016
All of the sudden I been getting "Gog installation failed: configuration error" when a game updates. Recent it was Shardlight and because of that the "Play" button is grey and can't klick it. Game starts fine when I start it manually in the folder. Been trying using "Veriy/Repair" to fix it but to no succes.
Posted July 13, 2016
Observation: One thing that is kind of funny IMHO, is if you ask GOG Galaxy to scan folders to find games, it will not find many of your GOG games because their installers were not yet updated (for almost 2 years now) to add Galaxy metadata support, but what's funny is that if you go into Valve's Steam client and choose "Add Non-Steam Games to Steam" it scans your entire hard disk for games and presents a massive wall of games including all of GOG's own games that Galaxy can't find even if you point it directly at them, as well as games from CDROM, DVD, Origin, Uplay etc. :o)

I do hope that the Galaxy "scan for games" feature evolves over time to at a bare minimum detect all GOG games, and ideally without having to have all of the installers updated manually. There just has to be a more intelligent way of detecting GOG games than requiring them to have special metadata files present. Perhaps Galaxy should come with a built in MD5sum database of known GOG game .exe files or something and use that to detect what games are GOG games. This would allow the database to be updated centrally in the GOG Galaxy installer rather than 1500 game installers needing to be updated.

Or even reverse engineer Steam client or something. :) Manual import of dozens/hundreds of games grows painful with each day. :)
Posted July 14, 2016
Can't install "The Real Texas"; keeps saying this towards the end of the process:
"Gog installation failed: configuration error"
and verifying doesn't fix it.
I've already uninstalled galaxy, then installed it again
Post edited July 14, 2016 by cachirulo
Posted July 14, 2016
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cachirulo: Can't install "The Real Texas"; keeps saying this towards the end of the process:
"Gog installation failed: configuration error"
and verifying doesn't fix it.
I've already uninstalled galaxy, then installed it again
Do you use an antivirus? If so, try and disable it for the duration of the process (or just disable the file watch or something, if that's possible). I've had to do that for some games, but I don't remember the error name, so I don't know if it will do the trick for this particular issue.
Posted July 15, 2016
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cachirulo: Can't install "The Real Texas"; keeps saying this towards the end of the process:
"Gog installation failed: configuration error"
and verifying doesn't fix it.
I've already uninstalled galaxy, then installed it again
avatar
Tyrrhia: Do you use an antivirus? If so, try and disable it for the duration of the process (or just disable the file watch or something, if that's possible). I've had to do that for some games, but I don't remember the error name, so I don't know if it will do the trick for this particular issue.
it did do the trick, thanks a lot!
Posted July 15, 2016
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Jinxtah: Thanks, man. I appreciate it! I'll uninstall it once I'm done with the current game I'm playing (no chances!). Hopefully it'll go fine :)
You're welcome! The forum search is pretty bad, I really don't understand its pattern and I think it can only show up to 100 results. But fortunately, I remembered the post. ^_^

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Tyrrhia: Do you use an antivirus? If so, try and disable it for the duration of the process (or just disable the file watch or something, if that's possible). I've had to do that for some games, but I don't remember the error name, so I don't know if it will do the trick for this particular issue.
avatar
cachirulo: it did do the trick, thanks a lot!
Glad to help! Also, if it happens regularly, it might be worth it to make your GOG directory an exception to your antivirus instead of disabling / re-enabling it every time. I hope it will eventually get fixed, though. It's pretty annoying, especially when you launch a long download and go do something else only to come back later and notice that it has to restart from the beginning, urgh.
Posted July 17, 2016
I just saw WHY "Book of unwritten Tales" was downloading an additional 2,5 GB of data for me after I installed it via (actual) backup installer and imported it via Galaxy import function. This is a pure Galaxy bug. I have installed the German version of the backup installer and when starting Galaxy it redownloaded the ENGLISH version so to start the German version at all I would have to redownload it from Galaxy again. When trying to uninstall the game via uninstaller however it stimm asks me if I am sute that I want to uninstall "Book of unwritten Tales (German)" even though there is no German version anymore. So in short:

Installing the German version via backup installer leadt to Galaxy redownloading the ENGLISH version (because it is the default language). Then changing the language inside Galaxy leads to a redownload of the German language files even though those were the files which were installed via backup installer.

This cannot be normal behaviour at all and should be fixed.

Edit: Tried it again. It's not even possible to abort the download to change the default English setting to German. Galaxy simply recognizes that it does not have the default English version of the game therefore redownloads all necessary files. After that you can change the language to German and wait again for the additional 2,5 GB. This is ridiculous!

Edit2: While trying everything I also changed the language to German and noticed another critical bug. I was searching for the "abort" option which simply does not seem to be there. Then I found a strange "Bestätigen" (confirm) option which in fact WAS the "abort" option. Dear GOG team if you want to translate a menu please let someone do it who knows the language.

Confirm = Bestätigen
Abort = Abbrechen
Post edited July 17, 2016 by MarkoH01
Posted July 19, 2016
Has anyone figured out a way to run Galaxy games through Steam and still get Galaxy achievements, etc? I have few friends who use Steam so I started using it again. Got a Steam Link and Steam Controller but would love to play my GOG games through it if I can unlock achievements and stuff.

One thing Steam has that I'm finding really convenient right now is I can set what time it download updates and installs games.... meaning I no longer have to drag my ass out of bed at 3 AM. Steam might see more of my business for this reason alone, Galaxy devs should defiantly add that.
Post edited July 19, 2016 by BKGaming
Posted July 20, 2016
Speaking of: It seems that the achievements of The Witcher 2 were removed. Can anyone confirm or is it just some kind of error?
Posted July 20, 2016
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AlbertCole: Speaking of: It seems that the achievements of The Witcher 2 were removed. Can anyone confirm or is it just some kind of error?
I came here to post the same thing. There was a thread about them being broken anyway.
Posted July 20, 2016
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AlbertCole: Speaking of: It seems that the achievements of The Witcher 2 were removed. Can anyone confirm or is it just some kind of error?
I can confirm that Witcher 2 does not offer achievements. They do not show up anywhere in the Galaxy UI for me at all and were widely reported previously to not work for people. Looking at the store database, GOG does not list The Witcher 2 as having support for achievements:

https://www.gog.com/games?feature=achievements&sort=title&page=3

[Post edited to reflect new official info from GOG]

Liosan mentions below that The Witcher 2 never had achievements implemented yet but that there was some inadvertent confusion caused about this:
https://www.gog.com/forum/general/gog_galaxy_beta_2/post4635
Post edited July 20, 2016 by skeletonbow
Posted July 20, 2016
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MarkoH01: I just saw WHY "Book of unwritten Tales" was downloading an additional 2,5 GB of data for me after I installed it via (actual) backup installer and imported it via Galaxy import function. This is a pure Galaxy bug. I have installed the German version of the backup installer and when starting Galaxy it redownloaded the ENGLISH version so to start the German version at all I would have to redownload it from Galaxy again.
Sorry for this. This *generally* works - unfortunately, there are some pretty old game installers which don't include the required information. This is one such installer - it's from early 2014, from before the Galaxy project was started. With no information available, Galaxy defaults to English. We'll fix the installer for this game soon.

avatar
AlbertCole: Speaking of: It seems that the achievements of The Witcher 2 were removed. Can anyone confirm or is it just some kind of error?
The achievements in The Witcher 2 were never actually implemented. Sorry for the horrible confusion this caused :( We removed them until their implementation is finished.

Liosan
Post edited July 20, 2016 by Liosan
Posted July 20, 2016
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AlbertCole: Speaking of: It seems that the achievements of The Witcher 2 were removed. Can anyone confirm or is it just some kind of error?
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Liosan: The achievements in The Witcher 2 were never actually implemented. Sorry for the horrible confusion this caused :( We removed them until their implementation is finished.

Liosan
Thanks for clarifying. Just wondering: Will the implementation take place in the near future? I was planning a third playthrough with the GOG version of The Witcher 2 some time after finishing Blood and Wine, but I'll gladly wait for the achievements to work properly.
Posted July 20, 2016
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Liosan: The achievements in The Witcher 2 were never actually implemented. Sorry for the horrible confusion this caused :( We removed them until their implementation is finished.
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AlbertCole: Thanks for clarifying. Just wondering: Will the implementation take place in the near future? I was planning a third playthrough with the GOG version of The Witcher 2 some time after finishing Blood and Wine, but I'll gladly wait for the achievements to work properly.
I can't give you any detailed date, but generally yes - it's something we'd like to see some day :)

Liosan
Posted July 20, 2016
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Liosan: Sorry for this. This *generally* works - unfortunately, there are some pretty old game installers which don't include the required information. This is one such installer - it's from early 2014, from before the Galaxy project was started. With no information available, Galaxy defaults to English. We'll fix the installer for this game soon.
There are a lot of installers that predate Galaxy which when installed do not register themselves with Galaxy and require a manual import. I know of course that you guys are aware of that already, but I'm wondering if you have an internal timeline or estimate as to when the rest of the installers might get updated to support Galaxy that you're able to share? I understand of course that it is hard to nail down specific timelines with juggling priorities and urgencies and whatnot and that this might not be high on the list at the moment but I'm curious if it's something planned soon, or something we might more realistically expect to see in 3/6/9 months or later?

Some of us are doing a tonne of beta installs lately and having to manual import a lot of games every time we reinstall them and it's pretty tedious to say the least. :)

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Liosan: The achievements in The Witcher 2 were never actually implemented. Sorry for the horrible confusion this caused :( We removed them until their implementation is finished.

Liosan
Ah, I was under the impression from things I saw previously that this game was already supposed to support achievements and that it just didn't work. Thanks for the information on this.

Updated my reply above and replaced it with a link to this official response.
Post edited July 20, 2016 by skeletonbow
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Community
General discussionGOG GALAXY BETA(6179 posts) (6179 posts) 
(6179 posts)