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General discussionGOG GALAXY BETA(6179 posts) (6179 posts) 
(6179 posts) 
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This is my favourite topic
Posted May 06, 2015
high rated
!!! PLEASE READ BEFORE POSTING !!!

== BUG REPORTING ==

Please use: http://mantis.gog.com and include
1. steps to reproduce the bug (if possible)
2. screenshot or movie showing the bug (if possible)
3. Galaxy Client logs (see below)

Where can I find Galaxy logs on my computer?
On Windows 7 or later: C:\ProgramData\GOG.com\Galaxy\Logs
On Mac OS X: /Users/Shared/GOG.com/Galaxy/Logs

== FEATURE SUGGESTIONS ==

Please use: http://www.gog.com/wishlist/galaxy. For feature suggestions and votes on them please try do explain how Galaxy and its users will really benefit from it.

== IMPORT ALREADY INSTALLED GAMES TO GALAXY ==

1. For GOG games installed using installers from the last few months (so called Galaxy-compatible installers)
Click the Galaxy logo button on top of the sidebar and select "scan and import folders" - it will find all compatible games within that folder and add them to the Client.

2. For remaining GOG game INSTALLATIONS
Find the game in the Library (click on the image of the game), then click the More button and select "Manage Installation" -> "Import folder" and point the folder selector into the folder where that game is installed.

== KNOWN ISSUES ==
- throttling max download speed is not yet possible
- notifications related to incoming chat messages and friend requests does not always disappear instantly when consumed and may require reloading Store page
- games imported from existing installations will auto-update once, even if updating is disabled
- Moving Galaxy from /Applications on Mac OS X will stop the app from working
- Galaxy cannot be launched by other users on the same computer
Post edited October 03, 2016 by Liosan
Posted July 03, 2015
high rated
Hi Everyone,

Below you can find the changelog of GOG Galaxy.

Changelog 1.1.15 (September 7th, 2016):
Changes / Improvements:
• Added Wallet button in dropdown menu under user's avatar
• Performance improvements on UI speed and a little on CPU usage
• Enabled copying text in Galaxy forums
• History will now remember only the 100 most recent pages in history
Bugfixes:
• Fix for "Disk access problem" bug, which broke installation and updates of games. (Bug happened on Windows only, but general mechanism is better on OS X as well)
• Fix for Verify/Repair, which did not work in some scenarios (The above bug for example)
• Fix for "Server problem" while downloading backup installers or other goodies. They will now work, even if temporary download folder is same as destination folder
• Fixed situations in which Store page sometimes did not load properly after waking up computer

Changelog 1.1.16 (September 19th, 2016):
Improvements:
• Galaxy now supports H.264 codecs
• Much better handling of paying using third party processors (PayPal, paysafecard etc.)
• Friends and chat window now scale with the system scaling factor
• New and prettier GOG Eula will be used in games
• Better handling of loading timeouts

Bugfixes:
• "INSTALLED" label will appear all pages of the library now
• Fixed a bug with game time tracking for some games. Galaxy will now register more than one minute:)
• Fixed a bug in which Galaxy in rare cases could not be able to update the game (bug rather existed in rollbacks)
• Galaxy will no longer show a little bit of bare code upon launching
• Fixed blurred images in sidebar expanded list mode

Changelog 1.1.17(hotfix September 20th, 2016):
• Fixed crashes and 'Disk Access Problem' caused by updating Galaxy from 1.1.12 (and earlier versions) to 1.1.16

Changelog 1.1.18 (October 19th, 2016):
Improvements:
• More accurate game time tracking mechanism
• Improved mechanism showing current online status between friends

Bugfixes:
• Fixed a bug which caused Galaxy to stop tracking game time

Changelog 1.1.19 (October 25th, 2016):
Improvements:
• We have removed download size from Galaxy updater. It showed faulty data, as Galaxy Updater doesn't download > 100mb each time and only downloads differences. It will come back in nearest future, when it will show correct data:)
• The first check for game updates will be done 15s after Galaxy starts, instead of 5 minutes.
• OSX: Improved mechanism responsible for removing old files left by Galaxy updates
• OSX: Improved the way Galaxy handles installing games into protected locations like /Applications; you will receive a password prompt about a "Helper tool" installation

Bugfixes:
• Fixed "Essential components missing" error which sometimes appeared after fresh installation
• Fixed a situation where failure in Updater could lead to Galaxy not being able to launch
• Fixed self-update on OSX to properly delete leftover files
• Fixed friends window losing functionality after network loss and reconnect
• Fixed blurry Windows 10 Galaxy tray icon
• Galaxy will remember maximised window status

Changelog 1.1.20(November 2nd, 2016)
Bugfixes:
• Fixed installing XNA4 and other msi-based dependencies.
• Store page won't be reloaded twice upon logging in

Changelog: 1.1.21 (November 17th, 2016)
Improvements / changes:
• Added "with preview updates" suffix to Galaxy window title
• Small optimizations with memory and Galaxy loading time
• Small improvements with updater, it should fail less

Bugfixes:
• Fixed a bug with Galaxy refreshing pages
• Fixed occasional crashes

Changelog 1.1.22 (November 22nd, 2016)
Bugfixes:
• Galaxy will no longer freeze when downloading a game update and checking another game in library
• Galaxy should crash even less now:)

Changelog 1.1.23 (November 28th, 2016)
Bugfixes:
• Galaxy will be now able to reconnect to internet correctly, if computer was put to sleep and then woken up without (initially) Internet connection
• Downloading of games/updates should have less impact on starting other installations

Changelog 1.1.24(December 6th, 2016)
Bugfixes:
• Downloading an installer with Galaxy and using it to install the game should not result in redownloading the whole game again
• Updater should no longer report over 100% progress on download

Adjustments:
• Increased timeout for failures during sign in
• Increased timeout for "Loading Timeout"

Changelog 1.1.25 (December 20th, 2016)
Bugfixes:
• Fixed a crash when trying to install certain games (Game affected was 1979 Revolution: Black Friday).

Changelog 1.1.26 (December 23rd, 2016, Preview only)
Changes:
• Introduced new downloading mechanism

Changelog 1.1.27 (January 26th, 2017, Preview)
Bugfixes:
• Aborting or pausing downloads will be smoother (They will stop faster)
• Pausing downloads will no longer cause memory usage to go super high

Changelog 1.1.27 (January 31th, 2017)
Changes:
• Introduced new downloading mechanism
Bugfixes:
• Aborting or pausing downloads will be smoother (They will stop faster)
• Pausing downloads will no longer cause memory usage to go super high

Changelog 1.1.28 (March 10th, 2017)
Changes / Improvements:
- Better support for differential patches. They are now seperate depending on game's language and system bitness
- Italian & Japanese partial support + more Spanish translations
- Improved checking for new available updates of the games
- We'll sort available DLCs alphabetically
Bugfixes:
- Fixed a crash when Galaxy doesn't have permissions to the logs directory
- Fixed showing empty grey page after a while of inactivity
- Fixed infinite spinner after going to support page
- Fixed displaying of prices in cart when they were over 999 (Bug caused by a comma in the price)
- MacOS: Popup windows (for example chat) will no longer open as a tab but as a separate window instead
- MacOS: Fixed memory leak (~30MB upon GOG Galaxy launch)
- MacOS: Fixed memory leak while playing a game

Changelog 1.1.29 (March 14nd, 2017)
Changes:
- Changes in downloading mechanism, which allows for better control over download's flow
Bugfixes:
- Fixed displaying progress of differential patches (It did not display the "Extracting" status)

Changelog 1.1.30 (March 16th, 2017)
Bugfixes:
- Fixed a crash within games downloading mechanism

== PREVIEW UPDATES* ===

HOW TO ENABLE PREVIEWS?
Go to your Galaxy settings and check the option to receive preview updates.

HOW TO DISABLE PREVIEW?
- Uninstall Galaxy
- Download current installer from gog.com/galaxy
- Install Galaxy
- Import your games

Changelog 1.2.0 (March 22nd, 2017)
Changes and improvements:
- Cloud saves backup and syncing (supported games only)
- Screenshot capture with F12 (supported games only)
- In-game overlay with FPS counter and notifications (supported games only)
- Greatly improved chat, also in overlay
- Ability to enable or disable achievements, game time tracking, auto-updating games and more
- Desktop and in-game notifications system
- Ability to set bandwidth limit and scheduler
- New settings window
- Rarity information in achievements
- Abort button next to installation status
- Only one Galaxy Updater window will be shown in most cases
- GOG Galaxy updates will be downloaded in the background
- Games are now downloaded directly to their install directory, instead of a temporary location
- Galaxy changelog is displayed in Galaxy

Bugfixes:
- Fixed game time tracking issues
- Initial size of Galaxy Client window will respect Windows scaling
- Improved Windows 10 Galaxy tray icon
- Fixed a bug which caused Galaxy to redownload whole data in case of a failure of installation/update
- Thumbnail highlighting in media gallery now works properly
- Decreased client's network and CPU usage (especially for a lot of games)
- MacOS: Fixed situation when Galaxy Client could downloading due to App Nap
- MacOS: Fixed crash when logging out with "New post" popup open
- MacOS: Fixed game processes not being properly cleaned up after exiting
Post edited March 22, 2017 by TheTomasz
Posted March 26, 2016
high rated
For everyone who has a problem with missing api-ms-crt dlls in Client's versions post 1.1.5:
Please install one of those windows update: https://support.microsoft.com/en-us/kb/2999226 https://support.microsoft.com/en-us/kb/3118401
You may need to update Windows to meet the requirements for these:
For Windows 8.1 and for Windows Server 2012: https://support.microsoft.com/en-us/kb/2919355
For Windows 7 and for Windows Server 2008 R2: https://support.microsoft.com/en-us/kb/976932

You can also try reinstalling Microsoft Visual C++ Redistributables 2015 (x86) if you meet above requirements.
Available here: https://www.microsoft.com/en-us/download/details.aspx?id=48145

If above instructions doesn't work for you, create a separate issue on mantis.gog.com and we'll try to help you individually.

Please note that this solution only helps with the missing api-ms-crt dlls.


========================================================================================


Answering this question: Why 1.1 doesn't work after updating to 1.2?

This is happening probably due to incompatible database from version 1.2, please delete this folder:
%ALLUSERSPROFILE%\GOG.com\Galaxy\storage
usually
C:\ProgramData\GOG.com\storage\

Then you'll have to use scan&import (menu under the top Galaxy logo) function to see your games back in Galaxy Client.
Attachments:
programsandfeatu.png (143 Kb)
Post edited March 27, 2017 by TheTomasz
Posted July 03, 2016
As a followup to my <span class="bold">Is there a way to keep Galaxy maximized on startup?</span> post above, I have figured out a way to make it work that is pretty simple thankfully. The trick is to go into Galaxy settings and disable "close to systray" temporarily if you have it enabled. Then maximize the Galaxy window, then hold down CTRL+SHIFT while you click on the upper-right [x] to close the window. Apparently this tells Windows to remember the window's maximize state. Then open Galaxy again and it does indeed appear to start up maximized, YaY! Then you can go back in settings and tell it to close-to-systray again if desired and the maximize will stick around between restarts.

Would be nice if GOG would make it do that by default though. Nonetheless, problem solved with a sledgehammer. 2 for 2 today... :)
Post edited July 03, 2016 by skeletonbow
Posted July 03, 2016
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skeletonbow: Ok, it's a glitch then, try doing an account refresh then waiting a bit to see if it clears up on its own, it might take an hour or so:

https://www.gog.com/account/refresh
It resolved by going through Forum Replies to this post. Huh.
Posted July 03, 2016
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skeletonbow: As a followup to my <span class="bold">Is there a way to keep Galaxy maximized on startup?</span> post above, I have figured out a way to make it work that is pretty simple thankfully. The trick is to go into Galaxy settings and disable "close to systray" temporarily if you have it enabled. Then maximize the Galaxy window, then hold down CTRL+SHIFT while you click on the upper-right [x] to close the window. Apparently this tells Windows to remember the window's maximize state. Then open Galaxy again and it does indeed appear to start up maximized, YaY! Then you can go back in settings and tell it to close-to-systray again if desired and the maximize will stick around between restarts.

Would be nice if GOG would make it do that by default though. Nonetheless, problem solved with a sledgehammer. 2 for 2 today... :)
Regarding the question of minimizing/maximizing Galaxy I still don't understand why GOG is handling the minimize state of Galaxy so ... well ... dumb.

Now if you minimize Galaxy it will go into the taskbar no matter what. If you close it it might go to the tray or closing completeley depending on what was chosen in the settings. Why don't they simply say that clicking minimizing sends Galaxy to the tray while closing acually closes Galaxy. Is there really a need to minimize into the taskbar? Is there really a need for this additional "do not close if closed" option? I don't think so. Minimize is for minimizing and closing for closing - that is why these buttons are called that way OMG.
Posted July 03, 2016
Now if you minimize Galaxy it will go into the taskbar no matter what. If you close it it might go to the tray or closing completeley depending on what was chosen in the settings. Why don't they simply say that clicking minimizing sends Galaxy to the tray while closing acually closes Galaxy. Is there really a need to minimize into the taskbar? Is there really a need for this additional "do not close if closed" option? I don't think so. Minimize is for minimizing and closing for closing - that is why these buttons are called that way OMG.
but many of the game client softwares work like that when you close you close to tray and minimize minimizes to the taskbar. steam, origin and uplay do it. there are also other software that does that, it's not unique to GOG and its not dumb.
Posted July 03, 2016

Now if you minimize Galaxy it will go into the taskbar no matter what. If you close it it might go to the tray or closing completeley depending on what was chosen in the settings. Why don't they simply say that clicking minimizing sends Galaxy to the tray while closing acually closes Galaxy. Is there really a need to minimize into the taskbar? Is there really a need for this additional "do not close if closed" option? I don't think so. Minimize is for minimizing and closing for closing - that is why these buttons are called that way OMG.
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Chad28_69: but many of the game client softwares work like that when you close you close to tray and minimize minimizes to the taskbar. steam, origin and uplay do it. there are also other software that does that, it's not unique to GOG and its not dumb.
O.K. - if it is not dumb then please explain to me what you still need the minimize button for. Only because other clients do the same does not make it any better or less dumb.
Post edited July 03, 2016 by MarkoH01
Posted July 04, 2016
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MarkoH01: you still need the minimize button for.
So I can minimize the software to taskbar (not system tray) and still be able to view at a glance what the program is doing (download indicator, temperature indicator, new alerts etc). Having an option to toggle minimize to taskbar/systray and close to close/minimize is always appreciated though.
Posted July 04, 2016
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skeletonbow:
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MarkoH01: Regarding the question of minimizing/maximizing Galaxy I still don't understand why GOG is handling the minimize state of Galaxy so ... well ... dumb.

Now if you minimize Galaxy it will go into the taskbar no matter what. If you close it it might go to the tray or closing completeley depending on what was chosen in the settings. Why don't they simply say that clicking minimizing sends Galaxy to the tray while closing acually closes Galaxy. Is there really a need to minimize into the taskbar? Is there really a need for this additional "do not close if closed" option? I don't think so. Minimize is for minimizing and closing for closing - that is why these buttons are called that way OMG.
Programs of this nature generally default to the following settings by design upon fresh installation unless the user changes their configuration either during or after installation:

- Starting at OS startup time or user login time.
- Placing an icon in the systray, and running in the background until activated.
- Opening the UI up when the user clicks or double-clicks on the systray icon, coming onto the taskbar.
- Closes the UI and remains in the systray running in the background when the user closes the program via menu, [x] close button, ALT-F4.

Programs that do this by design include most if not all gaming clients, many torrent downloader programs, and a lot of other software. I'm not suggesting that every single program ever made that is in one of these (or other) categories does this universally like it is a black or white yes or no thing that all or none do, but a generalization that it is the most common thing for these types of programs to do. The reason why it is the most common default, is that software configuration defaults are intended to be what the average typical user expects, and this is for the most part what the average typical user expects.

Naturally default options chosen by software vendors will not match the needs or expectations of all possible users by default as that is practically impossible because different users have mutually opposing needs and/or preferences. The sensible thing to do is to default to what the majority of users expect or would like to have happen, and allow a way for other users to reconfigure the software to cater it to their own special needs and preferences.

So no matter how an application sets its default behaviour on issues such as this, there will automatically be users who do not like the defaults and want it to work a different way. That is completely unavoidable in software development over matters such as this. What is important is that these types of things are configurable, and that it makes the most sense to set the defaults to be what the majority of the userbase desires or expects, which in turn is often based on what similar software does historically because that is what users of such software have come to expect as the default behaviour.

If the defaults were what you are asking for, there would be a multitude of people flooding GOG with feedback to change the behaviour back to the way it is now which would vastly dwarf the noise made by more casual users and/or purists, so I doubt they're likely to change these defaults personally. All gaming clients, instant messaging, voice/video chat, torrent clients I've ever installed default to starting at OS startup time, putting an icon in the systray to manage them while they are backgrounded, and default to "close" meaning "close into the background" rather than "close down all traces of application running in memory".

Even though I do not personally like every one of these type of programs starting at OS startup time and/or minimizing to tray by default either, it completely makes sense to me that this is the default behaviour because the typical user expects that to be the default behaviour, so it should be.

It's generally trivially easy to go into the settings of any application like this and toggle the option to disable OS startup launching, systray backgrounding, etc.

The nature of default configuration settings is that they can not be set to both options simultaneously so that everyone is happy with the default. Someone has to change it, like it or not, and that means the smallest group ends up being the one to have to change it to the opposite of what the largest group prefers the default to be. :)
Posted July 04, 2016
One thing I also forgot to mention... As a software developer myself, one thing I have learned over time is that advanced and/or even just knowledgeable users can and will look through an application's settings/preferences screens to try and find an option they are looking for to change the default behaviour of the application. As long as the feature is actually configurable they will probably find it easy enough and be able to change the program's behaviour to match their preference. However, a newbie user, or someone who hasn't developed the best computer skills yet will be much more likely to not even know that they even have the possibility to change the behaviour of the program via configuration, nor how to go about doing that. These are the people who need to get their "computer guru" to come over and help them.

Ideally, computer software defaults should be set to match the majority of users, and to cater to non-advanced users as they're the least likely to be able to figure out how to make the software do what they want, however skilled/advanced users will most likely figure out on their own how to reconfigure the software even if they're in the minority and gripe about it while doing so.

For the most part, this is the same reason why the majority of people who buy a car just stick with the default car radio that came with the car rather than replacing it with some custom radio/stereo system.

The heart of the matter is the KISS principle at work. :)
Posted July 04, 2016
Hey,

We have just released a new version (1.1.12) of Galaxy. It contains Bugfixes and improvements, the new features will be coming soon ;). Hope you enjoy.
Posted July 04, 2016
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MarkoH01: you still need the minimize button for.
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JMich: So I can minimize the software to taskbar (not system tray) and still be able to view at a glance what the program is doing (download indicator, temperature indicator, new alerts etc). Having an option to toggle minimize to taskbar/systray and close to close/minimize is always appreciated though.
This. I use it by the way. When I'm downloading something or constantly going into the program I minimize to the task bar when I opened it but I'm not going to use it for a while I close it to tray so I don't have to open it again and can, in this case, easily launch games or any other task.
Posted July 04, 2016
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TomaszGOG: Hey,

We have just released a new version (1.1.12) of Galaxy. It contains Bugfixes and improvements, the new features will be coming soon ;). Hope you enjoy.
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Venom: Changelog 1.1.12 (July 4th, 2016 update):
Improvements:
This!! • Improved showing versions of patches and installers on backup download page
This!! • Added a drive letter to the message about not sufficient disk space for game's installation
This!! • Improved behavior when redeeming the games through Galaxy
This!! • We've decided not to close the Login Panel when you click outside of it

Thanks for the cleanups guys!
Post edited July 04, 2016 by skeletonbow
Posted July 04, 2016
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TomaszGOG: Hey,

We have just released a new version (1.1.12) of Galaxy. It contains Bugfixes and improvements, the new features will be coming soon ;). Hope you enjoy.
Other than web pages, the font rendering on Windows is bad. Fonts look thin and aliased, specially on game details page.
Posted July 04, 2016
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skeletonbow: The nature of default configuration settings is that they can not be set to both options simultaneously so that everyone is happy with the default. Someone has to change it, like it or not, and that means the smallest group ends up being the one to have to change it to the opposite of what the largest group prefers the default to be. :)
So maybe I am the minority here. But I would prefer the client to minimize in the tray when minimizing and to close when pressing X. Unfortunately there is now no option for this available.
Posted July 04, 2016
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skeletonbow: The nature of default configuration settings is that they can not be set to both options simultaneously so that everyone is happy with the default. Someone has to change it, like it or not, and that means the smallest group ends up being the one to have to change it to the opposite of what the largest group prefers the default to be. :)
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MarkoH01: So maybe I am the minority here. But I would prefer the client to minimize in the tray when minimizing and to close when pressing X. Unfortunately there is now no option for this available.
In settings there is this, does it do what you're looking for?:

[✔] Quit Galaxy when closing the main window (disable minimize to tray)
Posted July 04, 2016
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MarkoH01: So maybe I am the minority here. But I would prefer the client to minimize in the tray when minimizing and to close when pressing X. Unfortunately there is now no option for this available.
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skeletonbow: In settings there is this, does it do what you're looking for?:

[✔] Quit Galaxy when closing the main window (disable minimize to tray)
No, I want to minimize in tray or close. With this option closing will close Galaxy but minimizing will still bring it to the taskbar.
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This is my favourite topic
Community
General discussionGOG GALAXY BETA(6179 posts) (6179 posts) 
(6179 posts)