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General discussionGOG GALAXY BETA(6179 posts) (6179 posts) 
(6179 posts) 
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This is my favourite topic
Posted May 06, 2015
high rated
!!! PLEASE READ BEFORE POSTING !!!

== BUG REPORTING ==

Please use: http://mantis.gog.com and include
1. steps to reproduce the bug (if possible)
2. screenshot or movie showing the bug (if possible)
3. Galaxy Client logs (see below)

Where can I find Galaxy logs on my computer?
On Windows 7 or later: C:\ProgramData\GOG.com\Galaxy\Logs
On Mac OS X: /Users/Shared/GOG.com/Galaxy/Logs

== FEATURE SUGGESTIONS ==

Please use: http://www.gog.com/wishlist/galaxy. For feature suggestions and votes on them please try do explain how Galaxy and its users will really benefit from it.

== IMPORT ALREADY INSTALLED GAMES TO GALAXY ==

1. For GOG games installed using installers from the last few months (so called Galaxy-compatible installers)
Click the Galaxy logo button on top of the sidebar and select "scan and import folders" - it will find all compatible games within that folder and add them to the Client.

2. For remaining GOG game INSTALLATIONS
Find the game in the Library (click on the image of the game), then click the More button and select "Manage Installation" -> "Import folder" and point the folder selector into the folder where that game is installed.

== KNOWN ISSUES ==
- throttling max download speed is not yet possible
- notifications related to incoming chat messages and friend requests does not always disappear instantly when consumed and may require reloading Store page
- games imported from existing installations will auto-update once, even if updating is disabled
- Moving Galaxy from /Applications on Mac OS X will stop the app from working
- Galaxy cannot be launched by other users on the same computer
Post edited October 03, 2016 by Liosan
Posted July 03, 2015
high rated
Hi Everyone,

Below you can find the changelog of GOG Galaxy.

Changelog 1.1.15 (September 7th, 2016):
Changes / Improvements:
• Added Wallet button in dropdown menu under user's avatar
• Performance improvements on UI speed and a little on CPU usage
• Enabled copying text in Galaxy forums
• History will now remember only the 100 most recent pages in history
Bugfixes:
• Fix for "Disk access problem" bug, which broke installation and updates of games. (Bug happened on Windows only, but general mechanism is better on OS X as well)
• Fix for Verify/Repair, which did not work in some scenarios (The above bug for example)
• Fix for "Server problem" while downloading backup installers or other goodies. They will now work, even if temporary download folder is same as destination folder
• Fixed situations in which Store page sometimes did not load properly after waking up computer

Changelog 1.1.16 (September 19th, 2016):
Improvements:
• Galaxy now supports H.264 codecs
• Much better handling of paying using third party processors (PayPal, paysafecard etc.)
• Friends and chat window now scale with the system scaling factor
• New and prettier GOG Eula will be used in games
• Better handling of loading timeouts

Bugfixes:
• "INSTALLED" label will appear all pages of the library now
• Fixed a bug with game time tracking for some games. Galaxy will now register more than one minute:)
• Fixed a bug in which Galaxy in rare cases could not be able to update the game (bug rather existed in rollbacks)
• Galaxy will no longer show a little bit of bare code upon launching
• Fixed blurred images in sidebar expanded list mode

Changelog 1.1.17(hotfix September 20th, 2016):
• Fixed crashes and 'Disk Access Problem' caused by updating Galaxy from 1.1.12 (and earlier versions) to 1.1.16

Changelog 1.1.18 (October 19th, 2016):
Improvements:
• More accurate game time tracking mechanism
• Improved mechanism showing current online status between friends

Bugfixes:
• Fixed a bug which caused Galaxy to stop tracking game time

Changelog 1.1.19 (October 25th, 2016):
Improvements:
• We have removed download size from Galaxy updater. It showed faulty data, as Galaxy Updater doesn't download > 100mb each time and only downloads differences. It will come back in nearest future, when it will show correct data:)
• The first check for game updates will be done 15s after Galaxy starts, instead of 5 minutes.
• OSX: Improved mechanism responsible for removing old files left by Galaxy updates
• OSX: Improved the way Galaxy handles installing games into protected locations like /Applications; you will receive a password prompt about a "Helper tool" installation

Bugfixes:
• Fixed "Essential components missing" error which sometimes appeared after fresh installation
• Fixed a situation where failure in Updater could lead to Galaxy not being able to launch
• Fixed self-update on OSX to properly delete leftover files
• Fixed friends window losing functionality after network loss and reconnect
• Fixed blurry Windows 10 Galaxy tray icon
• Galaxy will remember maximised window status

Changelog 1.1.20(November 2nd, 2016)
Bugfixes:
• Fixed installing XNA4 and other msi-based dependencies.
• Store page won't be reloaded twice upon logging in

Changelog: 1.1.21 (November 17th, 2016)
Improvements / changes:
• Added "with preview updates" suffix to Galaxy window title
• Small optimizations with memory and Galaxy loading time
• Small improvements with updater, it should fail less

Bugfixes:
• Fixed a bug with Galaxy refreshing pages
• Fixed occasional crashes

Changelog 1.1.22 (November 22nd, 2016)
Bugfixes:
• Galaxy will no longer freeze when downloading a game update and checking another game in library
• Galaxy should crash even less now:)

Changelog 1.1.23 (November 28th, 2016)
Bugfixes:
• Galaxy will be now able to reconnect to internet correctly, if computer was put to sleep and then woken up without (initially) Internet connection
• Downloading of games/updates should have less impact on starting other installations

Changelog 1.1.24(December 6th, 2016)
Bugfixes:
• Downloading an installer with Galaxy and using it to install the game should not result in redownloading the whole game again
• Updater should no longer report over 100% progress on download

Adjustments:
• Increased timeout for failures during sign in
• Increased timeout for "Loading Timeout"

Changelog 1.1.25 (December 20th, 2016)
Bugfixes:
• Fixed a crash when trying to install certain games (Game affected was 1979 Revolution: Black Friday).

Changelog 1.1.26 (December 23rd, 2016, Preview only)
Changes:
• Introduced new downloading mechanism

Changelog 1.1.27 (January 26th, 2017, Preview)
Bugfixes:
• Aborting or pausing downloads will be smoother (They will stop faster)
• Pausing downloads will no longer cause memory usage to go super high

Changelog 1.1.27 (January 31th, 2017)
Changes:
• Introduced new downloading mechanism
Bugfixes:
• Aborting or pausing downloads will be smoother (They will stop faster)
• Pausing downloads will no longer cause memory usage to go super high

Changelog 1.1.28 (March 10th, 2017)
Changes / Improvements:
- Better support for differential patches. They are now seperate depending on game's language and system bitness
- Italian & Japanese partial support + more Spanish translations
- Improved checking for new available updates of the games
- We'll sort available DLCs alphabetically
Bugfixes:
- Fixed a crash when Galaxy doesn't have permissions to the logs directory
- Fixed showing empty grey page after a while of inactivity
- Fixed infinite spinner after going to support page
- Fixed displaying of prices in cart when they were over 999 (Bug caused by a comma in the price)
- MacOS: Popup windows (for example chat) will no longer open as a tab but as a separate window instead
- MacOS: Fixed memory leak (~30MB upon GOG Galaxy launch)
- MacOS: Fixed memory leak while playing a game

Changelog 1.1.29 (March 14nd, 2017)
Changes:
- Changes in downloading mechanism, which allows for better control over download's flow
Bugfixes:
- Fixed displaying progress of differential patches (It did not display the "Extracting" status)

Changelog 1.1.30 (March 16th, 2017)
Bugfixes:
- Fixed a crash within games downloading mechanism

== PREVIEW UPDATES* ===

HOW TO ENABLE PREVIEWS?
Go to your Galaxy settings and check the option to receive preview updates.

HOW TO DISABLE PREVIEW?
- Uninstall Galaxy
- Download current installer from gog.com/galaxy
- Install Galaxy
- Import your games

Changelog 1.2.0 (March 22nd, 2017)
Changes and improvements:
- Cloud saves backup and syncing (supported games only)
- Screenshot capture with F12 (supported games only)
- In-game overlay with FPS counter and notifications (supported games only)
- Greatly improved chat, also in overlay
- Ability to enable or disable achievements, game time tracking, auto-updating games and more
- Desktop and in-game notifications system
- Ability to set bandwidth limit and scheduler
- New settings window
- Rarity information in achievements
- Abort button next to installation status
- Only one Galaxy Updater window will be shown in most cases
- GOG Galaxy updates will be downloaded in the background
- Games are now downloaded directly to their install directory, instead of a temporary location
- Galaxy changelog is displayed in Galaxy

Bugfixes:
- Fixed game time tracking issues
- Initial size of Galaxy Client window will respect Windows scaling
- Improved Windows 10 Galaxy tray icon
- Fixed a bug which caused Galaxy to redownload whole data in case of a failure of installation/update
- Thumbnail highlighting in media gallery now works properly
- Decreased client's network and CPU usage (especially for a lot of games)
- MacOS: Fixed situation when Galaxy Client could downloading due to App Nap
- MacOS: Fixed crash when logging out with "New post" popup open
- MacOS: Fixed game processes not being properly cleaned up after exiting
Post edited March 22, 2017 by TheTomasz
Posted March 26, 2016
high rated
For everyone who has a problem with missing api-ms-crt dlls in Client's versions post 1.1.5:
Please install one of those windows update: https://support.microsoft.com/en-us/kb/2999226 https://support.microsoft.com/en-us/kb/3118401
You may need to update Windows to meet the requirements for these:
For Windows 8.1 and for Windows Server 2012: https://support.microsoft.com/en-us/kb/2919355
For Windows 7 and for Windows Server 2008 R2: https://support.microsoft.com/en-us/kb/976932

You can also try reinstalling Microsoft Visual C++ Redistributables 2015 (x86) if you meet above requirements.
Available here: https://www.microsoft.com/en-us/download/details.aspx?id=48145

If above instructions doesn't work for you, create a separate issue on mantis.gog.com and we'll try to help you individually.

Please note that this solution only helps with the missing api-ms-crt dlls.


========================================================================================


Answering this question: Why 1.1 doesn't work after updating to 1.2?

This is happening probably due to incompatible database from version 1.2, please delete this folder:
%ALLUSERSPROFILE%\GOG.com\Galaxy\storage
usually
C:\ProgramData\GOG.com\storage\

Then you'll have to use scan&import (menu under the top Galaxy logo) function to see your games back in Galaxy Client.
Attachments:
programsandfeatu.png (143 Kb)
Post edited March 27, 2017 by TheTomasz
Posted June 05, 2016
For some reason Get Connected button on embed.gog.com leads to gog.com/connect instead of embed.gog.com/connect

I believe I know why that is, but the link could still point to the right page if accounts are already connected.
Post edited June 05, 2016 by mike_cesara
Posted June 06, 2016
avatar
Michael1957: ...
PS I changed the registry. I restarted the PC. The registry still is changed to the new value "Library". Nevertheless, if I start GOG-client and check the settings: it's still "Store". - It keeps ignoring it.
...
avatar
mike_cesara: There are two registry keys you need permission to modify:
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\GOG.com\
HKEY_CURRENT_USER\SOFTWARE\GOG.com\
I am not sure what is the problem to be honest. I am not using windows anymore but still have my win7 installed, with updates turned off for about a year and Galaxy works without any problems there, even latest build.. I'd suspect some windows update if everything worked for you before..
...
I checked the second registry entry, but there is no key to enter anything about it.
This PC, who seems to be doing things his way, has been an Win XP PC before. I replaced the broken harddisk and installed Win 7 on it. It's a weak PC and has a bit trouble running Win 7. I assume that my PC is not reading the registry at all (memory problems?) and is replacing the missing registry entries with general standards from the installation.
When I try to switch the install folder, I cannot change anything in that new window. That is a strong clue for me, that something cannot be done.

The other 2 PCs are more modern and started with Win 7 when I got them. Thus I think that the lacking technical abilities might cause the problem. Those other 2 accepted the changes without problems.

Even if my problem might not get solved, I think it should be posted here. Others might need that information.
The old PC is not my main machine anymore ( because of those restrictions). Nevertheless I tried Gog there. But now it seems I should concentrate on my other horses. At least I won some knowledge and I like to share this knowledge with you.
Posted June 06, 2016
avatar
TomaszGOG: If above instructions doesn't work for you, create a separate issue on mantis.gog.com and we'll try to help you individually.
avatar
b1k3rdude: Done - http://mantis.gog.com/view.php?id=4152

I installed Windows 8.1 directly, I didn't not update from 8.0 - but the Galaxy client is telling me I need to run the 8.0-to-8.1 April 2014 update (Windows8.1-KB2919355?)

Just for kicks I ran the above update and predictably is failed as it doesn't apply to my system.

-------------------------------------------------------------------------------------------------------------- -----------------------

Just an update to my post above, as the galaxy client keeps insisting on trying to update on loading I thought I would have have another go.

I have Windows Firewall Control installed, so know when programs try to access the net etc, but despite allowing the updater to access the net it did its usual fail.

So I disabled the firewall entirely and went and made my self a coffee, during this time the updater had tried and succeeded in updating the client.

But now I am at the stage where I am getting the following error as detailed in the 3rd post of this thread -

"the missing api-ms-crt dlls"

So using info from the following thread I managed to uninstall and reinstall VS_2015_x64 -

- http://stackoverflow.com/questions/31536606/while-installing-vc-redist-x64-exe-getting-error-failed-to-configure-per-machi

but am still getting the missing dll error.
I had that error too. I managed to deinstall the vs-2015-files (both 64 and 48 version). I deinstalled gog completely as well. (in fact I deinstalled gog first.) - Afterwards I reinstalled gog galaxy from start. - I spend a real long time watching the installation being stuck at installing the VS files. I really thought it would have been stuck (no sign of life, not even in the task manager - but the task manager said it to be working).
About some 30 minutes later, miraculously the installation finished. I called gog galaxy and it ran smoothly.

I don't know if this might help you, but as I had the same message before (I guess because I interrupted the installation because I thought it to be stuck indefinitely) I thought it might prove valuable for you.
Posted June 06, 2016
please install windows 7 service pack 1 wat is this shit may i ask ?????
Posted June 06, 2016
avatar
mike_cesara: There are two registry keys you need permission to modify:
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\GOG.com\
HKEY_CURRENT_USER\SOFTWARE\GOG.com\
I am not sure what is the problem to be honest. I am not using windows anymore but still have my win7 installed, with updates turned off for about a year and Galaxy works without any problems there, even latest build.. I'd suspect some windows update if everything worked for you before..
...
avatar
Michael1957: I checked the second registry entry, but there is no key to enter anything about it.
This PC, who seems to be doing things his way, has been an Win XP PC before. I replaced the broken harddisk and installed Win 7 on it. It's a weak PC and has a bit trouble running Win 7. I assume that my PC is not reading the registry at all (memory problems?) and is replacing the missing registry entries with general standards from the installation.
When I try to switch the install folder, I cannot change anything in that new window. That is a strong clue for me, that something cannot be done.

The other 2 PCs are more modern and started with Win 7 when I got them. Thus I think that the lacking technical abilities might cause the problem. Those other 2 accepted the changes without problems.

Even if my problem might not get solved, I think it should be posted here. Others might need that information.
The old PC is not my main machine anymore ( because of those restrictions). Nevertheless I tried Gog there. But now it seems I should concentrate on my other horses. At least I won some knowledge and I like to share this knowledge with you.
You're not the only one with that problem in last two or three weeks, and usually permission to modify keys helps.
But as you already know, Galaxy is a bit resource hungry and I don't think there is a point (beside testing purposes) using it on older hardware..
Anyway, grab a linux for that machine! : D
Posted June 07, 2016
Seeing a persistent glitch in the Galaxy client which used to be transient in nature but now appears to happen all of the time. When wanting to download the game backup installers and extras, I go to my game library, type a few letters of the game's name to filter the game list, then the game shows up. Then bring the mouse over the game to the little drop down arrow menu, and when it pops up I slide down to "DOWNLOAD EXTRAS" and click. This does not go to the download page however, it goes to the page where you can install the game and look at your achievements as if you had previously just clicked on the game's thumbnail image. Essentially it ignores the fact you want to download extras and just goes to the install page.

Once you're on the install-game/achievements page however you can click on the "More" button and then go to "Extra Downloads" (nice inconsistent naming of the feature, "Download Extras" in one place, and "Extra Downloads in another"). This then correctly takes you to the downloads page.

It is obvious that this is not the intended behaviour and that a bug is present, making you click on more things than necessary to get to what you want. What is even more strange however, is that if you click on the back-arrow at the top of the page to go back a page through history from the actual download page it goes back to the installer page, then back to the download page, then back to the library page. In other words, making your way TO the download page goes like this:

Library -> (click Download Extras) -> Game install/achievements page -> (click More -> Extras Downloads) Downloads page

Going backwards through history it adds an extra trip to the downloads page that never actually happened:

Downloads page -> (back-arrow) Install page -> (back arrow) Downloads page again -> (back arrow) Library page

It's as if when you click on "Download Extras" originally, the browser inserts the downloads page into the history, then takes you to the game install page and adds it to the history, then you click Extras downloads and it takes you there, but when you reverse back through history it takes an extra stop on the Download Extras page that it never actually brought up in the first place.

To make this weird problem even more obscure and weird, if you have already viewed the download page of a game, then go back to the library view, if you choose to view that game's download page again by following the same steps, the problem does not always occur and you are likely to go directly to the download page this time instead of with the temporary redirect to the game installer page.

One way or another, the page navigation code in the Galaxy web content is screwy and inconsistent. I filed a bug report about this in Mantis previously (don't have the bug ID handy), but the problem is still here many months later. The easiest way to reproduce it is to completely exit Galaxy and make sure no Galaxy related processes are running, then follow the instructions above and it happens every single time for me when I first attempt to access a game's download page from the icon dropdown "Download Extras". Subsequent attempts on the same game after having already been to the download page appear to give random results, sometimes you get the game download page, sometimes the install page. Restarting the client causes everything to reset, so there is some state being kept somewhere that is inconsistently set and inconsistently maintained while the client is running.
Posted June 07, 2016
avatar
skeletonbow: I go to my game library, type a few letters of the game's name to filter the game list, then the game shows up. Then bring the mouse over the game to the little drop down arrow menu, and when it pops up I slide down to "DOWNLOAD EXTRAS" and click. This does not go to the download page however, it goes to the page where you can install the game and look at your achievements as if you had previously just clicked on the game's thumbnail image. Essentially it ignores the fact you want to download extras and just goes to the install page.
Hi skeletonbow. :) This issue is already fixed and will go out in the upcoming release. Also, we'll tackle the text inconsistency soon.

Your ticket: http://mantis.gog.com/view.php?id=3821
Posted June 07, 2016
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Johny.: Hi skeletonbow. :) This issue is already fixed and will go out in the upcoming release. Also, we'll tackle the text inconsistency soon.

Your ticket: http://mantis.gog.com/view.php?id=3821
Sweet, looking forward to the new release. I'd suggest just having "Downloads" as the text as that's what people are generally used to IMHO.
Posted June 07, 2016
Hey dear people,

We have just released the update 1.1.11 for Galaxy. It is mostly a bugfix/maintenance release.

Fixes for dealing with registry keys among others. More about it, as always, you can find in changelog in the sticky post.

Good luck, have fun and thanks for the support and help with resolving the bugs:)
Posted June 07, 2016
avatar
TomaszGOG: Hey dear people,

We have just released the update 1.1.11 for Galaxy. It is mostly a bugfix/maintenance release.

Fixes for dealing with registry keys among others. More about it, as always, you can find in changelog in the sticky post.

Good luck, have fun and thanks for the support and help with resolving the bugs:)
Are you aware that the settings window looks straight from Windows 95 in terms of styling? Also, the fonts on the client are thin and blurry. I'm on Windows 10 Pro (all updates installed), if that helps.
Post edited June 07, 2016 by anidais
Posted June 07, 2016
Gog galaxy won't start for me now.
Posted June 07, 2016
I should probably report that bug I've encountered while playing Van Helsing with the Communications thing crashing after 2 hours.
I'll do so next time I encounter it.
Posted June 07, 2016
avatar
mlk2: Gog galaxy won't start for me now.
Why? What happens? Could you create an issue on mantis.gog.com and include logs from C:\ProgramData\GOG.com\Galaxy\logs? Then perhaps we'll be able to help you.
Posted June 07, 2016
Im using Windows 7, just recently finished system and sucurtity updates, utimate version. I aslo have Microsoft Visual C++ 2015 Redistributable (x86) - 14.0.23026 & 11.0.61030 but that doesnt seem to be enough.

Im assuming theres no alternative client that can be used other than Galaxy.

Since this is stated to be in a beta development state version-1.1.10.47, is there something else needed to use Galaxy ?
Posted June 07, 2016
I had some hope, little as it might be, that this patch has finally fixed my problem with Witcher 3 not launching with overlay enabled. It hasn't. Why is this problem being so consistently ignored by Galaxy devs? I don't even have my mantis report shown in "reported by me" anymore, so much time has passed since I reported it, though I can still access it with the direct link ( http://mantis.gog.com/view.php?id=4078 ).
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This is my favourite topic
Community
General discussionGOG GALAXY BETA(6179 posts) (6179 posts) 
(6179 posts)