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General discussionGOG GALAXY BETA(6179 posts) (6179 posts) 
(6179 posts) 
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This is my favourite topic
Posted May 06, 2015
high rated
!!! PLEASE READ BEFORE POSTING !!!

== BUG REPORTING ==

Please use: http://mantis.gog.com and include
1. steps to reproduce the bug (if possible)
2. screenshot or movie showing the bug (if possible)
3. Galaxy Client logs (see below)

Where can I find Galaxy logs on my computer?
On Windows 7 or later: C:\ProgramData\GOG.com\Galaxy\Logs
On Mac OS X: /Users/Shared/GOG.com/Galaxy/Logs

== FEATURE SUGGESTIONS ==

Please use: http://www.gog.com/wishlist/galaxy. For feature suggestions and votes on them please try do explain how Galaxy and its users will really benefit from it.

== IMPORT ALREADY INSTALLED GAMES TO GALAXY ==

1. For GOG games installed using installers from the last few months (so called Galaxy-compatible installers)
Click the Galaxy logo button on top of the sidebar and select "scan and import folders" - it will find all compatible games within that folder and add them to the Client.

2. For remaining GOG game INSTALLATIONS
Find the game in the Library (click on the image of the game), then click the More button and select "Manage Installation" -> "Import folder" and point the folder selector into the folder where that game is installed.

== KNOWN ISSUES ==
- throttling max download speed is not yet possible
- notifications related to incoming chat messages and friend requests does not always disappear instantly when consumed and may require reloading Store page
- games imported from existing installations will auto-update once, even if updating is disabled
- Moving Galaxy from /Applications on Mac OS X will stop the app from working
- Galaxy cannot be launched by other users on the same computer
Post edited October 03, 2016 by Liosan
Posted July 03, 2015
high rated
Hi Everyone,

Below you can find the changelog of GOG Galaxy.

Changelog 1.1.15 (September 7th, 2016):
Changes / Improvements:
• Added Wallet button in dropdown menu under user's avatar
• Performance improvements on UI speed and a little on CPU usage
• Enabled copying text in Galaxy forums
• History will now remember only the 100 most recent pages in history
Bugfixes:
• Fix for "Disk access problem" bug, which broke installation and updates of games. (Bug happened on Windows only, but general mechanism is better on OS X as well)
• Fix for Verify/Repair, which did not work in some scenarios (The above bug for example)
• Fix for "Server problem" while downloading backup installers or other goodies. They will now work, even if temporary download folder is same as destination folder
• Fixed situations in which Store page sometimes did not load properly after waking up computer

Changelog 1.1.16 (September 19th, 2016):
Improvements:
• Galaxy now supports H.264 codecs
• Much better handling of paying using third party processors (PayPal, paysafecard etc.)
• Friends and chat window now scale with the system scaling factor
• New and prettier GOG Eula will be used in games
• Better handling of loading timeouts

Bugfixes:
• "INSTALLED" label will appear all pages of the library now
• Fixed a bug with game time tracking for some games. Galaxy will now register more than one minute:)
• Fixed a bug in which Galaxy in rare cases could not be able to update the game (bug rather existed in rollbacks)
• Galaxy will no longer show a little bit of bare code upon launching
• Fixed blurred images in sidebar expanded list mode

Changelog 1.1.17(hotfix September 20th, 2016):
• Fixed crashes and 'Disk Access Problem' caused by updating Galaxy from 1.1.12 (and earlier versions) to 1.1.16

Changelog 1.1.18 (October 19th, 2016):
Improvements:
• More accurate game time tracking mechanism
• Improved mechanism showing current online status between friends

Bugfixes:
• Fixed a bug which caused Galaxy to stop tracking game time

Changelog 1.1.19 (October 25th, 2016):
Improvements:
• We have removed download size from Galaxy updater. It showed faulty data, as Galaxy Updater doesn't download > 100mb each time and only downloads differences. It will come back in nearest future, when it will show correct data:)
• The first check for game updates will be done 15s after Galaxy starts, instead of 5 minutes.
• OSX: Improved mechanism responsible for removing old files left by Galaxy updates
• OSX: Improved the way Galaxy handles installing games into protected locations like /Applications; you will receive a password prompt about a "Helper tool" installation

Bugfixes:
• Fixed "Essential components missing" error which sometimes appeared after fresh installation
• Fixed a situation where failure in Updater could lead to Galaxy not being able to launch
• Fixed self-update on OSX to properly delete leftover files
• Fixed friends window losing functionality after network loss and reconnect
• Fixed blurry Windows 10 Galaxy tray icon
• Galaxy will remember maximised window status

Changelog 1.1.20(November 2nd, 2016)
Bugfixes:
• Fixed installing XNA4 and other msi-based dependencies.
• Store page won't be reloaded twice upon logging in

Changelog: 1.1.21 (November 17th, 2016)
Improvements / changes:
• Added "with preview updates" suffix to Galaxy window title
• Small optimizations with memory and Galaxy loading time
• Small improvements with updater, it should fail less

Bugfixes:
• Fixed a bug with Galaxy refreshing pages
• Fixed occasional crashes

Changelog 1.1.22 (November 22nd, 2016)
Bugfixes:
• Galaxy will no longer freeze when downloading a game update and checking another game in library
• Galaxy should crash even less now:)

Changelog 1.1.23 (November 28th, 2016)
Bugfixes:
• Galaxy will be now able to reconnect to internet correctly, if computer was put to sleep and then woken up without (initially) Internet connection
• Downloading of games/updates should have less impact on starting other installations

Changelog 1.1.24(December 6th, 2016)
Bugfixes:
• Downloading an installer with Galaxy and using it to install the game should not result in redownloading the whole game again
• Updater should no longer report over 100% progress on download

Adjustments:
• Increased timeout for failures during sign in
• Increased timeout for "Loading Timeout"

Changelog 1.1.25 (December 20th, 2016)
Bugfixes:
• Fixed a crash when trying to install certain games (Game affected was 1979 Revolution: Black Friday).

Changelog 1.1.26 (December 23rd, 2016, Preview only)
Changes:
• Introduced new downloading mechanism

Changelog 1.1.27 (January 26th, 2017, Preview)
Bugfixes:
• Aborting or pausing downloads will be smoother (They will stop faster)
• Pausing downloads will no longer cause memory usage to go super high

Changelog 1.1.27 (January 31th, 2017)
Changes:
• Introduced new downloading mechanism
Bugfixes:
• Aborting or pausing downloads will be smoother (They will stop faster)
• Pausing downloads will no longer cause memory usage to go super high

Changelog 1.1.28 (March 10th, 2017)
Changes / Improvements:
- Better support for differential patches. They are now seperate depending on game's language and system bitness
- Italian & Japanese partial support + more Spanish translations
- Improved checking for new available updates of the games
- We'll sort available DLCs alphabetically
Bugfixes:
- Fixed a crash when Galaxy doesn't have permissions to the logs directory
- Fixed showing empty grey page after a while of inactivity
- Fixed infinite spinner after going to support page
- Fixed displaying of prices in cart when they were over 999 (Bug caused by a comma in the price)
- MacOS: Popup windows (for example chat) will no longer open as a tab but as a separate window instead
- MacOS: Fixed memory leak (~30MB upon GOG Galaxy launch)
- MacOS: Fixed memory leak while playing a game

Changelog 1.1.29 (March 14nd, 2017)
Changes:
- Changes in downloading mechanism, which allows for better control over download's flow
Bugfixes:
- Fixed displaying progress of differential patches (It did not display the "Extracting" status)

Changelog 1.1.30 (March 16th, 2017)
Bugfixes:
- Fixed a crash within games downloading mechanism

== PREVIEW UPDATES* ===

HOW TO ENABLE PREVIEWS?
Go to your Galaxy settings and check the option to receive preview updates.

HOW TO DISABLE PREVIEW?
- Uninstall Galaxy
- Download current installer from gog.com/galaxy
- Install Galaxy
- Import your games

Changelog 1.2.0 (March 22nd, 2017)
Changes and improvements:
- Cloud saves backup and syncing (supported games only)
- Screenshot capture with F12 (supported games only)
- In-game overlay with FPS counter and notifications (supported games only)
- Greatly improved chat, also in overlay
- Ability to enable or disable achievements, game time tracking, auto-updating games and more
- Desktop and in-game notifications system
- Ability to set bandwidth limit and scheduler
- New settings window
- Rarity information in achievements
- Abort button next to installation status
- Only one Galaxy Updater window will be shown in most cases
- GOG Galaxy updates will be downloaded in the background
- Games are now downloaded directly to their install directory, instead of a temporary location
- Galaxy changelog is displayed in Galaxy

Bugfixes:
- Fixed game time tracking issues
- Initial size of Galaxy Client window will respect Windows scaling
- Improved Windows 10 Galaxy tray icon
- Fixed a bug which caused Galaxy to redownload whole data in case of a failure of installation/update
- Thumbnail highlighting in media gallery now works properly
- Decreased client's network and CPU usage (especially for a lot of games)
- MacOS: Fixed situation when Galaxy Client could downloading due to App Nap
- MacOS: Fixed crash when logging out with "New post" popup open
- MacOS: Fixed game processes not being properly cleaned up after exiting
Post edited March 22, 2017 by TheTomasz
Posted March 26, 2016
high rated
For everyone who has a problem with missing api-ms-crt dlls in Client's versions post 1.1.5:
Please install one of those windows update: https://support.microsoft.com/en-us/kb/2999226 https://support.microsoft.com/en-us/kb/3118401
You may need to update Windows to meet the requirements for these:
For Windows 8.1 and for Windows Server 2012: https://support.microsoft.com/en-us/kb/2919355
For Windows 7 and for Windows Server 2008 R2: https://support.microsoft.com/en-us/kb/976932

You can also try reinstalling Microsoft Visual C++ Redistributables 2015 (x86) if you meet above requirements.
Available here: https://www.microsoft.com/en-us/download/details.aspx?id=48145

If above instructions doesn't work for you, create a separate issue on mantis.gog.com and we'll try to help you individually.

Please note that this solution only helps with the missing api-ms-crt dlls.


========================================================================================


Answering this question: Why 1.1 doesn't work after updating to 1.2?

This is happening probably due to incompatible database from version 1.2, please delete this folder:
%ALLUSERSPROFILE%\GOG.com\Galaxy\storage
usually
C:\ProgramData\GOG.com\storage\

Then you'll have to use scan&import (menu under the top Galaxy logo) function to see your games back in Galaxy Client.
Attachments:
programsandfeatu.png (143 Kb)
Post edited March 27, 2017 by TheTomasz
Posted May 09, 2015
Does anyone know what might be causing the GOG Galaxy Error where it tells me that "Essential components needed to start GOG Galaxy are missing. Please reinstall the application.". I have tried reinstalling it already so that isn't it.
Posted May 09, 2015
Has anyone else noticed that if you import a game individually, it creates a duplicate entry under the Uninstall list in control panel on Windows?
Posted May 09, 2015
Is it posible to create a shortcut for the games i have installed through Galaxy? I can create a shortcut from the the installation, but Galaxy doesn't track my playtime or achievements.
Posted May 09, 2015
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TheClassicGamer: Has anyone else noticed that if you import a game individually, it creates a duplicate entry under the Uninstall list in control panel on Windows?
Yes, I've noticed that.
Posted May 09, 2015
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MarkoH01: The Import of already installed games is much too slow. I tried to import "The Witcher" manually with the "Import Folder" option. Galaxy is comparing the files now for over 30 minutes amnd it is still not ready! Don't know what it is doing there.
Probably just needs to be optimized more. Not sure how they're doing that but I'd probably implement something by downloading a file list and SHA256 checksum manifest of what should be there, searching to see what is there and what is missing, then do SHA256 checksums on all of the local files (or SHA1 or MD5 etc.), and then compare them to the checksums from the server for differences. Then optionally either automatically sync any differences from the server if auto-updates are enabled, or I'd ask the user what to do. No idea how they're doing it of course, but if they are doing checksums it will take some amount of time that varies depending on the speed of the CPU and how many cores etc. It could be slow legitimately with some games to do that.

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MarkoH01: ALso it still is not possible to chose the desired language: I have installed the German version of "Ceville" used "Import Folder" and switched the language before I did this in Dowwnload/Extras to German. Galaxy then shows "queued english".
I think a GOG blue mentioned they'd be making changes to fix that sort of stuff soon.

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MarkoH01: There is still the option missing to sort games manually. I did so in my GOG Library because the GOG sort by title option simply is wrong (sort by sort-title and not by title - it's not good if different parts of a franchise are sorted wrong and it is easy to prevent this). Everytime I enter Galaxy I have just the option to sort by title or purchase and after I chose one my manually chosen order in my normal GOG account is affected as well.
They released a news announcement in the forums today of changes to the website account/library views and other changes that are soon to come over the next week. Among the changes listed were the removal of the manual sort option. That's bound to upset some people to say the least I'm sure, but it's the direction they've chosen to take for now. They have added a slew of sorting/filtering/tagging options that were highly requested though which will make up for the loss for some subset of people at least. I'm sure the forums will be rife with flamethrowers and dragonbreath over the loss of manual sort option though. :) (I'm personally indifferent about it, but think having options is good for others.)

<span class="bold">My Account - big changes on the horizon</span>
Post edited May 09, 2015 by skeletonbow
Posted May 09, 2015
avatar
skeletonbow: They released a news announcement in the forums today of changes to the website account/library views and other changes that are soon to come over the next week. Among the changes listed were the removal of the manual sort option. That's bound to upset some people to say the least I'm sure, but it's the direction they've chosen to take for now. They have added a slew of sorting/filtering/tagging options that were highly requested though which will make up for the loss for some subset of people at least. I'm sure the forums will be rife with flamethrowers and dragonbreath over the loss of manual sort option though. :) (I'm personally indifferent about it, but think having options is good for others.)
Why the heck should they REMOVE something what is wanted? That is totally against everything I was thinking from GOG. That's more like Steam (which never did take that long to compare already downloaded files btw). This really makes me angry. If at least they would sort via sort titles like every good database does. I am now offficially disappointed - to say the least.

BTW: Still importing "The Witcher" - now it is downloading abot 500MB. Why? I don't know - I used the newest installer minutes before I imported the game. If this is the way Galaxy will go I will forget that it even exists - that's for sure! Dom't need stupid achievements or friendlists and I am able to wait a bit for the newest update.
Post edited May 09, 2015 by MarkoH01
Posted May 09, 2015
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MarkoH01: Why the heck should they REMOVE something what is wanted? That is totally against everything I was thinking from GOG. That's more like Steam (which never did take that long to compare already downloaded files btw). This really makes me angry. If at least they would sort via sort titles like every good database does. I am now offficially disappointed - to say the least.

BTW: Still importing "The Witcher" - now it is downloading abot 500MB. Why? I don't know - I used the newest installer minutes before I imported the game. If this is the way Galaxy will go I will forget that it even exists - that's for sure! Dom't need stupid achievements or friendlists and I am able to wait a bit for the newest update.
I meant to but forgot to include a link to the GOG forum post where they describe the details of the changes that are coming, so someone reading my post will be left to seek it out themselves or to make assumptions some of which may be right and some may be wrong. I've updated my post with a link to the forum post, but here it is again...

<span class="bold">My Account - big changes on the horizon</span>

It will either lessen the blow or greaten the blow depending on whether one likes/dislikes the changes as a whole I imagine, although a lot of folks will definitely not like the loss of manual sort either way I'm sure. Anyhow I thought I should provide the URL in case someone missed it as I think it has a lot of good changes coming too.
Post edited May 09, 2015 by skeletonbow
Posted May 09, 2015
Well I'm back with new and exciting problems lol

I'm now trying to install on my gaming rig, and both brand new installations and imports are failing due to an 'out of disk space error', when I actually have over 400+ GB free. First difference that comes to mind between this machine and my media server where the installs worked, is that this one is using an SSD.

Anyone with SSDs installing successfully? Anyone with mechanical drives getting that same error?
Posted May 09, 2015
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Dredmart: Does anyone know what might be causing the GOG Galaxy Error where it tells me that "Essential components needed to start GOG Galaxy are missing. Please reinstall the application.". I have tried reinstalling it already so that isn't it.
Uninstall then open the windows console and type: sc delete GalaxyClientService
Then reinstall the client.
Has worked for me and others.
Posted May 09, 2015
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Fallen_Zen: Bundled with the AvP 2000 is not the GOG Galaxy, just a launcher app for the game so the multiplayer portion can work in-game. We'll be removing the launcher from those installers soon as you'll be able to use GOG Galaxy for that.
I installed the latest version of AVP Classic 2000 and I found no trace of the launcher.
Posted May 09, 2015
Does anyone know if the Galaxy beta works in Wine? I tried the Alpha in Wine but it wouldn't start.
Posted May 09, 2015
I searched this forum but was unable to find information about my specific issue. My account to gog works perfectly when I am online, however, I cannot seem to use it to log into the Galaxy beta client 1.0.0.871. Do I need to create a new password for my account to use the client? Does the client require a new password in general? I have it installed and can use the offline mode to launch my local games, but I have never been able to successfully log in. Any help or info would be greatly appreciated. I know this is beta software and I would be glad to wait if this is a bug.
Posted May 09, 2015
I do like how all the various "friend add me" threads are getting pruned and flushed.
Posted May 09, 2015
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barrywmartin: I searched this forum but was unable to find information about my specific issue. My account to gog works perfectly when I am online, however, I cannot seem to use it to log into the Galaxy beta client 1.0.0.871. Do I need to create a new password for my account to use the client? Does the client require a new password in general? I have it installed and can use the offline mode to launch my local games, but I have never been able to successfully log in. Any help or info would be greatly appreciated. I know this is beta software and I would be glad to wait if this is a bug.
I used the same username/password combo as I always have on the website, so it must be something else.
Posted May 09, 2015
Just tried it in Wine 1.6.2, doesn't start. When I try to run it from the command prompt, there are no logs shown.

Perhaps I'll just have to wait for the Linux version. :/
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This is my favourite topic
Community
General discussionGOG GALAXY BETA(6179 posts) (6179 posts) 
(6179 posts)