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General discussionGOG GALAXY BETA(6179 posts) (6179 posts) 
(6179 posts) 
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This is my favourite topic
Posted May 06, 2015
high rated
!!! PLEASE READ BEFORE POSTING !!!

== BUG REPORTING ==

Please use: http://mantis.gog.com and include
1. steps to reproduce the bug (if possible)
2. screenshot or movie showing the bug (if possible)
3. Galaxy Client logs (see below)

Where can I find Galaxy logs on my computer?
On Windows 7 or later: C:\ProgramData\GOG.com\Galaxy\Logs
On Mac OS X: /Users/Shared/GOG.com/Galaxy/Logs

== FEATURE SUGGESTIONS ==

Please use: http://www.gog.com/wishlist/galaxy. For feature suggestions and votes on them please try do explain how Galaxy and its users will really benefit from it.

== IMPORT ALREADY INSTALLED GAMES TO GALAXY ==

1. For GOG games installed using installers from the last few months (so called Galaxy-compatible installers)
Click the Galaxy logo button on top of the sidebar and select "scan and import folders" - it will find all compatible games within that folder and add them to the Client.

2. For remaining GOG game INSTALLATIONS
Find the game in the Library (click on the image of the game), then click the More button and select "Manage Installation" -> "Import folder" and point the folder selector into the folder where that game is installed.

== KNOWN ISSUES ==
- throttling max download speed is not yet possible
- notifications related to incoming chat messages and friend requests does not always disappear instantly when consumed and may require reloading Store page
- games imported from existing installations will auto-update once, even if updating is disabled
- Moving Galaxy from /Applications on Mac OS X will stop the app from working
- Galaxy cannot be launched by other users on the same computer
Post edited October 03, 2016 by Liosan
Posted July 03, 2015
high rated
Hi Everyone,

Below you can find the changelog of GOG Galaxy.

Changelog 1.1.15 (September 7th, 2016):
Changes / Improvements:
• Added Wallet button in dropdown menu under user's avatar
• Performance improvements on UI speed and a little on CPU usage
• Enabled copying text in Galaxy forums
• History will now remember only the 100 most recent pages in history
Bugfixes:
• Fix for "Disk access problem" bug, which broke installation and updates of games. (Bug happened on Windows only, but general mechanism is better on OS X as well)
• Fix for Verify/Repair, which did not work in some scenarios (The above bug for example)
• Fix for "Server problem" while downloading backup installers or other goodies. They will now work, even if temporary download folder is same as destination folder
• Fixed situations in which Store page sometimes did not load properly after waking up computer

Changelog 1.1.16 (September 19th, 2016):
Improvements:
• Galaxy now supports H.264 codecs
• Much better handling of paying using third party processors (PayPal, paysafecard etc.)
• Friends and chat window now scale with the system scaling factor
• New and prettier GOG Eula will be used in games
• Better handling of loading timeouts

Bugfixes:
• "INSTALLED" label will appear all pages of the library now
• Fixed a bug with game time tracking for some games. Galaxy will now register more than one minute:)
• Fixed a bug in which Galaxy in rare cases could not be able to update the game (bug rather existed in rollbacks)
• Galaxy will no longer show a little bit of bare code upon launching
• Fixed blurred images in sidebar expanded list mode

Changelog 1.1.17(hotfix September 20th, 2016):
• Fixed crashes and 'Disk Access Problem' caused by updating Galaxy from 1.1.12 (and earlier versions) to 1.1.16

Changelog 1.1.18 (October 19th, 2016):
Improvements:
• More accurate game time tracking mechanism
• Improved mechanism showing current online status between friends

Bugfixes:
• Fixed a bug which caused Galaxy to stop tracking game time

Changelog 1.1.19 (October 25th, 2016):
Improvements:
• We have removed download size from Galaxy updater. It showed faulty data, as Galaxy Updater doesn't download > 100mb each time and only downloads differences. It will come back in nearest future, when it will show correct data:)
• The first check for game updates will be done 15s after Galaxy starts, instead of 5 minutes.
• OSX: Improved mechanism responsible for removing old files left by Galaxy updates
• OSX: Improved the way Galaxy handles installing games into protected locations like /Applications; you will receive a password prompt about a "Helper tool" installation

Bugfixes:
• Fixed "Essential components missing" error which sometimes appeared after fresh installation
• Fixed a situation where failure in Updater could lead to Galaxy not being able to launch
• Fixed self-update on OSX to properly delete leftover files
• Fixed friends window losing functionality after network loss and reconnect
• Fixed blurry Windows 10 Galaxy tray icon
• Galaxy will remember maximised window status

Changelog 1.1.20(November 2nd, 2016)
Bugfixes:
• Fixed installing XNA4 and other msi-based dependencies.
• Store page won't be reloaded twice upon logging in

Changelog: 1.1.21 (November 17th, 2016)
Improvements / changes:
• Added "with preview updates" suffix to Galaxy window title
• Small optimizations with memory and Galaxy loading time
• Small improvements with updater, it should fail less

Bugfixes:
• Fixed a bug with Galaxy refreshing pages
• Fixed occasional crashes

Changelog 1.1.22 (November 22nd, 2016)
Bugfixes:
• Galaxy will no longer freeze when downloading a game update and checking another game in library
• Galaxy should crash even less now:)

Changelog 1.1.23 (November 28th, 2016)
Bugfixes:
• Galaxy will be now able to reconnect to internet correctly, if computer was put to sleep and then woken up without (initially) Internet connection
• Downloading of games/updates should have less impact on starting other installations

Changelog 1.1.24(December 6th, 2016)
Bugfixes:
• Downloading an installer with Galaxy and using it to install the game should not result in redownloading the whole game again
• Updater should no longer report over 100% progress on download

Adjustments:
• Increased timeout for failures during sign in
• Increased timeout for "Loading Timeout"

Changelog 1.1.25 (December 20th, 2016)
Bugfixes:
• Fixed a crash when trying to install certain games (Game affected was 1979 Revolution: Black Friday).

Changelog 1.1.26 (December 23rd, 2016, Preview only)
Changes:
• Introduced new downloading mechanism

Changelog 1.1.27 (January 26th, 2017, Preview)
Bugfixes:
• Aborting or pausing downloads will be smoother (They will stop faster)
• Pausing downloads will no longer cause memory usage to go super high

Changelog 1.1.27 (January 31th, 2017)
Changes:
• Introduced new downloading mechanism
Bugfixes:
• Aborting or pausing downloads will be smoother (They will stop faster)
• Pausing downloads will no longer cause memory usage to go super high

Changelog 1.1.28 (March 10th, 2017)
Changes / Improvements:
- Better support for differential patches. They are now seperate depending on game's language and system bitness
- Italian & Japanese partial support + more Spanish translations
- Improved checking for new available updates of the games
- We'll sort available DLCs alphabetically
Bugfixes:
- Fixed a crash when Galaxy doesn't have permissions to the logs directory
- Fixed showing empty grey page after a while of inactivity
- Fixed infinite spinner after going to support page
- Fixed displaying of prices in cart when they were over 999 (Bug caused by a comma in the price)
- MacOS: Popup windows (for example chat) will no longer open as a tab but as a separate window instead
- MacOS: Fixed memory leak (~30MB upon GOG Galaxy launch)
- MacOS: Fixed memory leak while playing a game

Changelog 1.1.29 (March 14nd, 2017)
Changes:
- Changes in downloading mechanism, which allows for better control over download's flow
Bugfixes:
- Fixed displaying progress of differential patches (It did not display the "Extracting" status)

Changelog 1.1.30 (March 16th, 2017)
Bugfixes:
- Fixed a crash within games downloading mechanism

== PREVIEW UPDATES* ===

HOW TO ENABLE PREVIEWS?
Go to your Galaxy settings and check the option to receive preview updates.

HOW TO DISABLE PREVIEW?
- Uninstall Galaxy
- Download current installer from gog.com/galaxy
- Install Galaxy
- Import your games

Changelog 1.2.0 (March 22nd, 2017)
Changes and improvements:
- Cloud saves backup and syncing (supported games only)
- Screenshot capture with F12 (supported games only)
- In-game overlay with FPS counter and notifications (supported games only)
- Greatly improved chat, also in overlay
- Ability to enable or disable achievements, game time tracking, auto-updating games and more
- Desktop and in-game notifications system
- Ability to set bandwidth limit and scheduler
- New settings window
- Rarity information in achievements
- Abort button next to installation status
- Only one Galaxy Updater window will be shown in most cases
- GOG Galaxy updates will be downloaded in the background
- Games are now downloaded directly to their install directory, instead of a temporary location
- Galaxy changelog is displayed in Galaxy

Bugfixes:
- Fixed game time tracking issues
- Initial size of Galaxy Client window will respect Windows scaling
- Improved Windows 10 Galaxy tray icon
- Fixed a bug which caused Galaxy to redownload whole data in case of a failure of installation/update
- Thumbnail highlighting in media gallery now works properly
- Decreased client's network and CPU usage (especially for a lot of games)
- MacOS: Fixed situation when Galaxy Client could downloading due to App Nap
- MacOS: Fixed crash when logging out with "New post" popup open
- MacOS: Fixed game processes not being properly cleaned up after exiting
Post edited March 22, 2017 by TheTomasz
Posted March 26, 2016
high rated
For everyone who has a problem with missing api-ms-crt dlls in Client's versions post 1.1.5:
Please install one of those windows update: https://support.microsoft.com/en-us/kb/2999226 https://support.microsoft.com/en-us/kb/3118401
You may need to update Windows to meet the requirements for these:
For Windows 8.1 and for Windows Server 2012: https://support.microsoft.com/en-us/kb/2919355
For Windows 7 and for Windows Server 2008 R2: https://support.microsoft.com/en-us/kb/976932

You can also try reinstalling Microsoft Visual C++ Redistributables 2015 (x86) if you meet above requirements.
Available here: https://www.microsoft.com/en-us/download/details.aspx?id=48145

If above instructions doesn't work for you, create a separate issue on mantis.gog.com and we'll try to help you individually.

Please note that this solution only helps with the missing api-ms-crt dlls.


========================================================================================


Answering this question: Why 1.1 doesn't work after updating to 1.2?

This is happening probably due to incompatible database from version 1.2, please delete this folder:
%ALLUSERSPROFILE%\GOG.com\Galaxy\storage
usually
C:\ProgramData\GOG.com\storage\

Then you'll have to use scan&import (menu under the top Galaxy logo) function to see your games back in Galaxy Client.
Attachments:
programsandfeatu.png (143 Kb)
Post edited March 27, 2017 by TheTomasz
Posted October 30, 2015
Why, why, why do I have to type my gog.com password every single time I start GOG Galaxy?!

"Remember password" checkbox, please!

(If it is possible already, please make it more visible :) )
Posted October 30, 2015
avatar
xantarion: Why, why, why do I have to type my gog.com password every single time I start GOG Galaxy?!

"Remember password" checkbox, please!

(If it is possible already, please make it more visible :) )
Actually Galaxy saves your login information by default Few questions that could help us pinpoint the issue:
1. What OS and version are you on and what's your Client version exactly?
2. Do you also have to login to gog.com website every time or is the issue Galaxy specific?
3. Are you using Client on an account with admin privileges?
Posted October 31, 2015
Hello ! I'm using Windows XP on my PC because I want to play older games that only work on Xp , Unfortunately GOG Galaxy only works on Windows 7 and up ... too bad ! It's really incredible , ironically I could say , that this comes from GOG , a company that support old and very old games , but their application that you use to download this old games dosen't suport Windows XP :( !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Posted October 31, 2015
avatar
Aimar21: Hello ! I'm using Windows XP on my PC because I want to play older games that only work on Xp , Unfortunately GOG Galaxy only works on Windows 7 and up ... too bad ! It's really incredible , ironically I could say , that this comes from GOG , a company that support old and very old games , but their application that you use to download this old games dosen't suport Windows XP :( !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
VC
Works perfectly fine for me. Make sure you have SP3 installed as well as VC++ 2012 Redistributables.
Posted October 31, 2015
Version 1.1.5
Win7 x64 SP1
Run as admin.

When I try to update to 1.11 or Verify\Repair I get this message;

The game starts fine.
Attachments:
w3.png (427 Kb)
Post edited October 31, 2015 by Gendalf
Posted October 31, 2015
avatar
Gendalf: Version 1.1.5
Win7 x64 SP1
Run as admin.

When I try to update to 1.11 or Verify\Repair I get this message;

The game starts fine.
Are you by any chance on beta overlay channel (check MORE -> CONFIGURE)? If so, make sure you switch back to channel called default. Also, make sure you can see The Witcher 3 in your LIBRARY section in the Client when logged in to verify that there is TW3 on this specific account you are logged in.

If that's not it, then please
1. exit the Client and remove contents of C:\ProgramData\GOG.com\Galaxy\Logs
2. start the Client and replicate the issue
3. upload the freshly created logs to mantis.gog.com (see sticky post on top) so that we can look into it
Posted November 01, 2015
I am quite disappointed with the client so far. It repeatedly freezes, leaving multiple instances of "ClientHelper" process open I must end manually via task manager, sometimes the processes refuse to be terminated at all.
Posted November 01, 2015
Could you kindly please implement e-mail verification? Things are getting out of hands, don't you think?
And for GOG sake, paygate for voting ability..
Or is this some kind of test, how long it takes until last user gets frustrated? ; )
Posted November 02, 2015
Hi all. A friend put me on to gog.com through her blog where she reviews games, and I came, saw the sale, and conquered it. By snagging The Witcher 1 & 2 for ~$5. Very happy. Hadn't played any games in the series before and The Witcher 3 gets excellent reviews both from reputable reviewers and my friends, so I'm really happy to have the opportunity to start from the beginning with this series. I also seem to have caught this GOG Galaxy business somewhat during it's early days. I'm installing my first purchase through it now and it seems to be doing things well. Quite happy with this whole thing.
Posted November 02, 2015
avatar
Aimar21: Hello ! I'm using Windows XP on my PC because I want to play older games that only work on Xp , Unfortunately GOG Galaxy only works on Windows 7 and up ... too bad ! It's really incredible , ironically I could say , that this comes from GOG , a company that support old and very old games , but their application that you use to download this old games dosen't suport Windows XP :( !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
There's no irony in older OS' being incapable of allowing the functions required by the client. This is more unfortunate if anything.
Posted November 02, 2015
I'm trying to install the D&D goldbox games through Galaxy, but they keep failing. Is this a known issue, something I should log, or something wrong on my side?

EDIT: Seems it wasn't running as administrator, that's all. Installing fine now.
Post edited November 02, 2015 by staticblast
Posted November 02, 2015
Hello all,

Just to inform Galaxy users that update their games with the offline patchers, and want to stop Galaxy form saying that their game is not up to date, that I've created a small tool to fix that issue.

The problem is that the offline patchers don't update Galaxy's data tables.

In any case, you can grab the tool (or build from source [url=https://bitbucket.org/miguel_gomes/galaxy-updater]here).

To execute the tool, you just need to have Java (JRE) installed and Galaxy. At the moment the tool only supports Windows Vista/7/8/10 (I need some information to support Windows XP and OSX, if you want to help please send me a message).

Just run the tool by double clicking on its icon and you'll be shown a simple GUI (see image) with the games you have currently installed (same list as Galaxy) and the available versions for each game, after you manually update the game, just select the game and the correct version from the drop downs and push Update. As soon as Galaxy refreshes you will see that game has been updated.

FAQ:

Q: Does this tool update my game?
A: No, it only updates the Galaxy's version, to update either use Galaxy or the manual patchers.

Q: Do I need Galaxy running?
A: The tool reads Galaxy's data tables so, you need to at least run it before using the tool. In any case there is no problem with running the tool and galaxy at the same time.

Q: Is there support for batch support/command line?
A: Yes, but you will need to know the gameid and versionid, run java -jar GalaxyUpdater.jar --help for more info

Q: Does it run on Windows XP?
A: I don't think so, I don't know where Galaxy installs the database files I need (if you want to help PM me).

Q: Does it run on OSX?
A: No, see above.
Attachments:
galaxyupdater.png (30 Kb)
Posted November 02, 2015
avatar
Aimar21: Hello ! I'm using Windows XP on my PC because I want to play older games that only work on Xp , Unfortunately GOG Galaxy only works on Windows 7 and up ... too bad ! It's really incredible , ironically I could say , that this comes from GOG , a company that support old and very old games , but their application that you use to download this old games dosen't suport Windows XP :( !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
avatar
PASTEL-FLO: There's no irony in older OS' being incapable of allowing the functions required by the client. This is more unfortunate if anything.
Why is it working on my computer with winXP then?
Posted November 02, 2015
avatar
alka_setzer: Hello all,

Just to inform Galaxy users that update their games with the offline patchers, and want to stop Galaxy form saying that their game is not up to date, that I've created a small tool to fix that issue.

The problem is that the offline patchers don't update Galaxy's data tables.

In any case, you can grab the tool (or build from source [url=https://bitbucket.org/miguel_gomes/galaxy-updater]here).

To execute the tool, you just need to have Java (JRE) installed and Galaxy. At the moment the tool only supports Windows Vista/7/8/10 (I need some information to support Windows XP and OSX, if you want to help please send me a message).

Just run the tool by double clicking on its icon and you'll be shown a simple GUI (see image) with the games you have currently installed (same list as Galaxy) and the available versions for each game, after you manually update the game, just select the game and the correct version from the drop downs and push Update. As soon as Galaxy refreshes you will see that game has been updated.

FAQ:

Q: Does this tool update my game?
A: No, it only updates the Galaxy's version, to update either use Galaxy or the manual patchers.

Q: Do I need Galaxy running?
A: The tool reads Galaxy's data tables so, you need to at least run it before using the tool. In any case there is no problem with running the tool and galaxy at the same time.

Q: Is there support for batch support/command line?
A: Yes, but you will need to know the gameid and versionid, run java -jar GalaxyUpdater.jar --help for more info

Q: Does it run on Windows XP?
A: I don't think so, I don't know where Galaxy installs the database files I need (if you want to help PM me).

Q: Does it run on OSX?
A: No, see above.
Thanks.... will try it out. Amazing that it takes a third party program to accomplish something that GOG should account for already. Might want to post a new thread though so more people see it. Been waiting to update Witcher 3 because it's so large, will download the compressed patch soon and try this out.
Posted November 02, 2015
news on the next Galaxy update?
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This is my favourite topic
Community
General discussionGOG GALAXY BETA(6179 posts) (6179 posts) 
(6179 posts)