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General discussionGOG GALAXY BETA(6179 posts) (6179 posts) 
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This is my favourite topic
Posted May 06, 2015
high rated
!!! PLEASE READ BEFORE POSTING !!!

== BUG REPORTING ==

Please use: http://mantis.gog.com and include
1. steps to reproduce the bug (if possible)
2. screenshot or movie showing the bug (if possible)
3. Galaxy Client logs (see below)

Where can I find Galaxy logs on my computer?
On Windows 7 or later: C:\ProgramData\GOG.com\Galaxy\Logs
On Mac OS X: /Users/Shared/GOG.com/Galaxy/Logs

== FEATURE SUGGESTIONS ==

Please use: http://www.gog.com/wishlist/galaxy. For feature suggestions and votes on them please try do explain how Galaxy and its users will really benefit from it.

== IMPORT ALREADY INSTALLED GAMES TO GALAXY ==

1. For GOG games installed using installers from the last few months (so called Galaxy-compatible installers)
Click the Galaxy logo button on top of the sidebar and select "scan and import folders" - it will find all compatible games within that folder and add them to the Client.

2. For remaining GOG game INSTALLATIONS
Find the game in the Library (click on the image of the game), then click the More button and select "Manage Installation" -> "Import folder" and point the folder selector into the folder where that game is installed.

== KNOWN ISSUES ==
- throttling max download speed is not yet possible
- notifications related to incoming chat messages and friend requests does not always disappear instantly when consumed and may require reloading Store page
- games imported from existing installations will auto-update once, even if updating is disabled
- Moving Galaxy from /Applications on Mac OS X will stop the app from working
- Galaxy cannot be launched by other users on the same computer
Post edited October 03, 2016 by Liosan
Posted July 03, 2015
high rated
Hi Everyone,

Below you can find the changelog of GOG Galaxy.

Changelog 1.1.15 (September 7th, 2016):
Changes / Improvements:
• Added Wallet button in dropdown menu under user's avatar
• Performance improvements on UI speed and a little on CPU usage
• Enabled copying text in Galaxy forums
• History will now remember only the 100 most recent pages in history
Bugfixes:
• Fix for "Disk access problem" bug, which broke installation and updates of games. (Bug happened on Windows only, but general mechanism is better on OS X as well)
• Fix for Verify/Repair, which did not work in some scenarios (The above bug for example)
• Fix for "Server problem" while downloading backup installers or other goodies. They will now work, even if temporary download folder is same as destination folder
• Fixed situations in which Store page sometimes did not load properly after waking up computer

Changelog 1.1.16 (September 19th, 2016):
Improvements:
• Galaxy now supports H.264 codecs
• Much better handling of paying using third party processors (PayPal, paysafecard etc.)
• Friends and chat window now scale with the system scaling factor
• New and prettier GOG Eula will be used in games
• Better handling of loading timeouts

Bugfixes:
• "INSTALLED" label will appear all pages of the library now
• Fixed a bug with game time tracking for some games. Galaxy will now register more than one minute:)
• Fixed a bug in which Galaxy in rare cases could not be able to update the game (bug rather existed in rollbacks)
• Galaxy will no longer show a little bit of bare code upon launching
• Fixed blurred images in sidebar expanded list mode

Changelog 1.1.17(hotfix September 20th, 2016):
• Fixed crashes and 'Disk Access Problem' caused by updating Galaxy from 1.1.12 (and earlier versions) to 1.1.16

Changelog 1.1.18 (October 19th, 2016):
Improvements:
• More accurate game time tracking mechanism
• Improved mechanism showing current online status between friends

Bugfixes:
• Fixed a bug which caused Galaxy to stop tracking game time

Changelog 1.1.19 (October 25th, 2016):
Improvements:
• We have removed download size from Galaxy updater. It showed faulty data, as Galaxy Updater doesn't download > 100mb each time and only downloads differences. It will come back in nearest future, when it will show correct data:)
• The first check for game updates will be done 15s after Galaxy starts, instead of 5 minutes.
• OSX: Improved mechanism responsible for removing old files left by Galaxy updates
• OSX: Improved the way Galaxy handles installing games into protected locations like /Applications; you will receive a password prompt about a "Helper tool" installation

Bugfixes:
• Fixed "Essential components missing" error which sometimes appeared after fresh installation
• Fixed a situation where failure in Updater could lead to Galaxy not being able to launch
• Fixed self-update on OSX to properly delete leftover files
• Fixed friends window losing functionality after network loss and reconnect
• Fixed blurry Windows 10 Galaxy tray icon
• Galaxy will remember maximised window status

Changelog 1.1.20(November 2nd, 2016)
Bugfixes:
• Fixed installing XNA4 and other msi-based dependencies.
• Store page won't be reloaded twice upon logging in

Changelog: 1.1.21 (November 17th, 2016)
Improvements / changes:
• Added "with preview updates" suffix to Galaxy window title
• Small optimizations with memory and Galaxy loading time
• Small improvements with updater, it should fail less

Bugfixes:
• Fixed a bug with Galaxy refreshing pages
• Fixed occasional crashes

Changelog 1.1.22 (November 22nd, 2016)
Bugfixes:
• Galaxy will no longer freeze when downloading a game update and checking another game in library
• Galaxy should crash even less now:)

Changelog 1.1.23 (November 28th, 2016)
Bugfixes:
• Galaxy will be now able to reconnect to internet correctly, if computer was put to sleep and then woken up without (initially) Internet connection
• Downloading of games/updates should have less impact on starting other installations

Changelog 1.1.24(December 6th, 2016)
Bugfixes:
• Downloading an installer with Galaxy and using it to install the game should not result in redownloading the whole game again
• Updater should no longer report over 100% progress on download

Adjustments:
• Increased timeout for failures during sign in
• Increased timeout for "Loading Timeout"

Changelog 1.1.25 (December 20th, 2016)
Bugfixes:
• Fixed a crash when trying to install certain games (Game affected was 1979 Revolution: Black Friday).

Changelog 1.1.26 (December 23rd, 2016, Preview only)
Changes:
• Introduced new downloading mechanism

Changelog 1.1.27 (January 26th, 2017, Preview)
Bugfixes:
• Aborting or pausing downloads will be smoother (They will stop faster)
• Pausing downloads will no longer cause memory usage to go super high

Changelog 1.1.27 (January 31th, 2017)
Changes:
• Introduced new downloading mechanism
Bugfixes:
• Aborting or pausing downloads will be smoother (They will stop faster)
• Pausing downloads will no longer cause memory usage to go super high

Changelog 1.1.28 (March 10th, 2017)
Changes / Improvements:
- Better support for differential patches. They are now seperate depending on game's language and system bitness
- Italian & Japanese partial support + more Spanish translations
- Improved checking for new available updates of the games
- We'll sort available DLCs alphabetically
Bugfixes:
- Fixed a crash when Galaxy doesn't have permissions to the logs directory
- Fixed showing empty grey page after a while of inactivity
- Fixed infinite spinner after going to support page
- Fixed displaying of prices in cart when they were over 999 (Bug caused by a comma in the price)
- MacOS: Popup windows (for example chat) will no longer open as a tab but as a separate window instead
- MacOS: Fixed memory leak (~30MB upon GOG Galaxy launch)
- MacOS: Fixed memory leak while playing a game

Changelog 1.1.29 (March 14nd, 2017)
Changes:
- Changes in downloading mechanism, which allows for better control over download's flow
Bugfixes:
- Fixed displaying progress of differential patches (It did not display the "Extracting" status)

Changelog 1.1.30 (March 16th, 2017)
Bugfixes:
- Fixed a crash within games downloading mechanism

== PREVIEW UPDATES* ===

HOW TO ENABLE PREVIEWS?
Go to your Galaxy settings and check the option to receive preview updates.

HOW TO DISABLE PREVIEW?
- Uninstall Galaxy
- Download current installer from gog.com/galaxy
- Install Galaxy
- Import your games

Changelog 1.2.0 (March 22nd, 2017)
Changes and improvements:
- Cloud saves backup and syncing (supported games only)
- Screenshot capture with F12 (supported games only)
- In-game overlay with FPS counter and notifications (supported games only)
- Greatly improved chat, also in overlay
- Ability to enable or disable achievements, game time tracking, auto-updating games and more
- Desktop and in-game notifications system
- Ability to set bandwidth limit and scheduler
- New settings window
- Rarity information in achievements
- Abort button next to installation status
- Only one Galaxy Updater window will be shown in most cases
- GOG Galaxy updates will be downloaded in the background
- Games are now downloaded directly to their install directory, instead of a temporary location
- Galaxy changelog is displayed in Galaxy

Bugfixes:
- Fixed game time tracking issues
- Initial size of Galaxy Client window will respect Windows scaling
- Improved Windows 10 Galaxy tray icon
- Fixed a bug which caused Galaxy to redownload whole data in case of a failure of installation/update
- Thumbnail highlighting in media gallery now works properly
- Decreased client's network and CPU usage (especially for a lot of games)
- MacOS: Fixed situation when Galaxy Client could downloading due to App Nap
- MacOS: Fixed crash when logging out with "New post" popup open
- MacOS: Fixed game processes not being properly cleaned up after exiting
Post edited March 22, 2017 by TheTomasz
Posted March 26, 2016
high rated
For everyone who has a problem with missing api-ms-crt dlls in Client's versions post 1.1.5:
Please install one of those windows update: https://support.microsoft.com/en-us/kb/2999226 https://support.microsoft.com/en-us/kb/3118401
You may need to update Windows to meet the requirements for these:
For Windows 8.1 and for Windows Server 2012: https://support.microsoft.com/en-us/kb/2919355
For Windows 7 and for Windows Server 2008 R2: https://support.microsoft.com/en-us/kb/976932

You can also try reinstalling Microsoft Visual C++ Redistributables 2015 (x86) if you meet above requirements.
Available here: https://www.microsoft.com/en-us/download/details.aspx?id=48145

If above instructions doesn't work for you, create a separate issue on mantis.gog.com and we'll try to help you individually.

Please note that this solution only helps with the missing api-ms-crt dlls.


========================================================================================


Answering this question: Why 1.1 doesn't work after updating to 1.2?

This is happening probably due to incompatible database from version 1.2, please delete this folder:
%ALLUSERSPROFILE%\GOG.com\Galaxy\storage
usually
C:\ProgramData\GOG.com\storage\

Then you'll have to use scan&import (menu under the top Galaxy logo) function to see your games back in Galaxy Client.
Attachments:
programsandfeatu.png (143 Kb)
Post edited March 27, 2017 by TheTomasz
Posted October 04, 2015
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Destro: During patching process, Galaxy downloads only files that changed in the update (comparing local and online repository). To that end, if game is build in a way that all the resources are stored in a one big 10GB container file and a small resource of this container will be changed, the entire file is changed and thus will be re-downloaded by the Client. On the other hand, if game is built smartly without such juggernaut containers, Galaxy will be very effective during the auto updating.

Standalone installers that you speak of indeed are built with some heavy compression so that in some cases they might be smaller than update but this is not really a proper answer to the issue above - rather, delta patching is, so that the Client can operate (perform comparisions and updates) on chunks of the file, no matter their size.

Both of these features (compression AND delta patching) are planned for the Client and being worked on.
So I ended up importing a game (Stronghold Crusader HD) last night from an old installation installed via standalone installer just to see what it was doing. Now the standalone installer contained the latest version of the game and there had been no new update to it as far as I know.

Galaxy immediately said it was downloading 1.2GB (the entire game basically) but I noticed the download seemed to be going quicker then what my connection should have been able to download in that amount of time. So when It got close to the end I checked the temp folder and the size of the download folder was a little over 400MB according to Windows.

Can you please explain why Galaxy said it was downloading the entire game when it actually appears to have downloaded a little over 400MB? Was Galaxy going through each individual file and checking it against the server during install and only grabbed what it need? If so, then the problem might not be that it's not doing what it's suppose to do rather Galaxy does not display what it actually doing correctly. Galaxy should not say "downloading" when it's not actually downloading a file nor display 1.2GB being downloaded if it's only downloading 400MB. Galaxy should accurately report if it's downloading a file or simply installing and checking files against the server, ect

I still don't see why Galaxy would need to re-grab 400 MB of files that that should be the exact same as on the server but what is clear is that Galaxy reported it was downloading 1.2GB but the temp folder only reports a little over 400MB was actually being downloaded. Obviously for someone who want to track the bandwidth usage and wants to know exactly what Galaxy is doing, this is not idea.

Can you please explain a little more what is going on there Destro? I understand this is not permanent with compression and delta patching in the works, but at-least if I had a better idea I could more easily keep track of what Galaxy is doing right now until this is improved on.
Post edited October 05, 2015 by BKGaming
Posted October 05, 2015
my chat/messages cant displayed since weeks and support doesnt answer...
Posted October 05, 2015
Hi everyone,

We've released Galaxy update 1.1.4. This release improves DLC handling, adds the count of friends currently online, and has some assorted bugfixes. As usual, you can find detailed list of changes at the top of this thread :)

Liosan
Posted October 05, 2015
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BKGaming: Galaxy immediately said it was downloading 1.2GB (the entire game basically) but I noticed the download seemed to be going quicker then what my connection should have been able to download in that amount of time. So when It got close to the end I checked the temp folder and the size of the download folder was a little over 400MB according to Windows.
There seems to be a bug that Galaxay doesn't display the proper update size when using the Import Folder functionality. We'll look into that. As to the 400 MB download - which version of the standalone installer did you use?

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Magoxx: my chat/messages cant displayed since weeks and support doesnt answer...
Please post an issue on mantis.gog.com, we'll investigage. But please check out 1.1.4 first - it has some updates related to chat&friends functions.

Liosan
Posted October 05, 2015
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Liosan: There seems to be a bug that Galaxay doesn't display the proper update size when using the Import Folder functionality. We'll look into that. As to the 400 MB download - which version of the standalone installer did you use?
Erm, I can't remember as it was an older installation I had sitting on my other PC, I no longer keep a copy of the standalone installers with Galaxy installed. I do know it was up to date game version wise as that game hasn't been updated in a long time.

EDIT: Actually I might I have a copy stored somewhere on my other PC but I can't check right now. Will let you know if I can find it.

---

Also there seems to be a bug with the 1.4 update that you guys just released. Galaxy is no longer remembering that I sort my games by NAME. Every time I restart it sets it back to last activity.
Post edited October 05, 2015 by BKGaming
Posted October 05, 2015
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Liosan: There seems to be a bug that Galaxay doesn't display the proper update size when using the Import Folder functionality. We'll look into that. As to the 400 MB download - which version of the standalone installer did you use?
avatar
BKGaming: Erm, I can't remember as it was an older installation I had sitting on my other PC, I no longer keep a copy of the standalone installers with Galaxy installed. I do know it was up to date game version wise as that game hasn't been updated in a long time.

EDIT: Actually I might I have a copy stored somewhere on my other PC but I can't check right now. Will let you know if I can find it.
If it's an old version, then maybe there were some changes to the game build. We should change the installer number when we change something in the game, but it doesn't happen every time :|

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BKGaming: Also there seems to be a bug with the 1.4 update that you guys just released. Galaxy is no longer remembering that I sort my games by NAME. Every time I restart it sets it back to last activity.
We'll have a look, thanks for the report.

Liosan
Posted October 05, 2015
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BKGaming: Also there seems to be a bug with the 1.4 update that you guys just released. Galaxy is no longer remembering that I sort my games by NAME. Every time I restart it sets it back to last activity.
Just to clarify - are you logged in in Galaxy?

Liosan
Posted October 05, 2015
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BKGaming: Also there seems to be a bug with the 1.4 update that you guys just released. Galaxy is no longer remembering that I sort my games by NAME. Every time I restart it sets it back to last activity.
Same here.

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Liosan: Just to clarify - are you logged in in Galaxy?
Yes.

Edit: Strangely enough, after a manual logout/login cycle, the sort order now works again and my preference "Name" is remembered. When logged out however, Galaxy seems to always reset to "Last activity".
Post edited October 05, 2015 by andrestoebe
Posted October 05, 2015
S.. Sorting by name works for me..
Nothing to report really, in a very rare occasions ShowWindow() seems to be called a little bit too early, and when I start Galaxy I can see a messed up window for a second on my screen. Can't find a pattern though..
Posted October 05, 2015
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BKGaming: Also there seems to be a bug with the 1.4 update that you guys just released. Galaxy is no longer remembering that I sort my games by NAME. Every time I restart it sets it back to last activity.
I confirm. The same here.

Edit1: And continue previev sesion is also broken.
Edit2: The program after the restart does not remember when the game was launched.

Edit3: galaxy does not remember choice of compact list / large list.
Post edited October 05, 2015 by Maciekw.132
Posted October 05, 2015
Ha!
Couldn't load plugin message on twitch news..
Attachments:
g_twitch.png (345 Kb)
Posted October 05, 2015
Sorry, my bad. It seems it shows only because I have some free DLC. I will stop posting now. Sorry.



I just looked at my games in my library with GOG Galaxy 1.1.4 (beta), and it seems The Witcher 3 Wild Hunt is in my library now even if I do not own the game. Might want to look into that. I may have "bought" the free DLC for the game, so maybe it has something to do with that?

It only appears when I chose "library" ---> "all my games". When I chose the Windows, Mac or Linux tab it does not appear.
Post edited October 05, 2015 by Grolav
Posted October 05, 2015
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BKGaming: Also there seems to be a bug with the 1.4 update that you guys just released. Galaxy is no longer remembering that I sort my games by NAME. Every time I restart it sets it back to last activity.
Same here as well. It also always reverts back to compact list instead of large list.
Posted October 05, 2015
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BKGaming: Also there seems to be a bug with the 1.4 update that you guys just released. Galaxy is no longer remembering that I sort my games by NAME. Every time I restart it sets it back to last activity.
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Grargar: Same here as well. It also always reverts back to compact list instead of large list.
Indeed there seems to be some issue. What's interesting, it's Windows only. Sorry for that, we'll try to fix it.

Liosan
Posted October 05, 2015
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skeletonbow: GOG didn't opt for a mechanism that is flawed from the start. They chose a superior mechanism that the entire industry uses and is accepted as superior for the last few decades as their solution - they just have not implemented and deployed it to us yet because it is a work in progress. The existing mechanism present in Galaxy is nothing more than a temporary hack solution until they can implement the proper update mechanism they've stated they intend to provide.
I think you didn't read my entire post, that or you specifically choose to ignore the part where I said that delta patching is the obvious solution to Galaxy game patching.

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skeletonbow: The old patch mechanism is better in many ways than the current stopgap not because GOG has chosen a poor solution, but because it is a stopgap right now not any real solution. That's not an argument to go back to how it was, it is an argument for everyone to either wait until GOG delivers their _actual_ solution before judging it, or to not use Galaxy at all until it is actually a finalized released product.

Proper delta updates with pre-compression or on the fly compression are vastly superior to any other mechanism for providing updates generally speaking. That is why most modern software services use this method of providing updates. We just have to be patient until GOG finishes developing this feature and deploys it to us. The end result when all is said and done in N months or however long it takes them, and after any kinks are ironed out during the ongoing beta period - are that game updating will end up being a vastly improved experience that consumes the least network bandwidth and disk space on the consumer side of things. Until then, everything we have is a temporary stop-gap and that is just fine for a developmental product not yet officially released.
In any case I'm well aware that this Galaxy is Beta software with all that it entails. In the particular case of game updates which can range from several megabytes to several gigabytes of downloads (a problem for metered connections), a stopgag solution which works badly, and opt-out instead of opt-in, is worse than no solution at all.
The old patch mechanism, is by the way, all that everyone wants, it offers small size downloads, due to delta based patching with lzma compression. In my opinion, and I stress this just my opinion, instead of opting for a broken opt-out solution (on a game per game basis) GOG could have just started with something that works and only introduced delta updates when the feature is actually properly implemented.
Adding stopgag features just to tick a checklist against the competition (i.e. Steam) is not the way to impress your users in a product that GOG wants them to use. Again, this is just my opinion, you are entitled to yours.

I would also like to point out that excepting this issue with patching, I don't have any problem with the current state of Galaxy, and actually like it very much, and for me it is even ready for a proper release.
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General discussionGOG GALAXY BETA(6179 posts) (6179 posts) 
(6179 posts)