natas666: When I go to my account and my listed game Heroes I get 3 choices when I click the game. : Resend gift code, view receipt and contact support. Not yet redeemed it says further back.
Oh, either you were given the game as a gift or you accidentally bought it as a gift for yourself. Either way, in that case copy the code you see there, click on "Redeem Code" all the way at the bottom of the website, enter the key and redeem it. Alternatively you can follow the link in the email you got with the gift code, you don't have to manually enter the code this way.
Either way, once the game is redeemed you can see it on your shelf after clicking on "account" and download it from there.
Edit: Ninja'd.
InfraSuperman: Once you've redeemed the code, the game will be in your account's library. There, click on the "Heroes of Might and Magic III", which will open a menu with the option to download the game's installer (see attached picture).
All that blur on your screenshot makes your shelf appear like a porno collection.