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On March 31st we are going to discontinue the Fair Price Package program. Let us explain the reasoning behind this decision.

We came up with Fair Price Package (FPP) as a way to make up the price difference between various countries. Some games on GOG.COM have regional pricing, meaning the price of the same game in one place can be higher compared to its price in North America. In countries where the game is more expensive, we give users the equivalent of the price difference in GOG Wallet funds. In actual numbers, on average, we give users back 12% of the game price from our own pocket. In some cases, this number can reach as high as 37%.

In the past, we were able to cover these extra costs from our cut and still turn a small profit. Unfortunately, this is not the case anymore. With an increasing share paid to developers, our cut gets smaller. However, we look at it, at the end of the day we are a store and need to make sure we sell games without a loss.

Removing FPP is not a decision we make lightly, but by making this change, we will be able to offer better conditions to game creators, which — in turn — will allow us to offer you more curated classic games and new releases. All DRM-free.

We wanted to make sure you have some lead time to still benefit from the Fair Price Package. The program will last until the 31st of March, 2019, so if you would like to take advantage of it, now is the time. The funds you gather from the program will keep the 12 months expiration date from the moment you’ve been granted your last funds.
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First of all, thank you for your support. This was not an easy decision to discontinue the FPP program and we're grateful to you for understanding the reasons behind it. We see that quite a few of you raised concerns about GOG's future. As a part of publicly traded company, we can't comment on any financial results until they are officially reported, but we want to ensure you everything is good with GOG. Being part of a big gaming company, some reports - especially some given by significant media outlets - can often sound much scarier than reality.

You've been also concerned about your access to the games you’ve purchased on GOG. We've covered this topic years ago and it's been in our User Agreement for a long time (please check the section 17.3). This is not only a legal obligation to you but a core part of our ethics as a company.

But don’t worry, all is good, and we have a great plan for the future of GOG. We can’t wait for you to see some of the exciting things we have coming very soon.

EDIT: pinned
Post edited February 26, 2019 by elcook
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Ancient-Red-Dragon: Just because you personally hate Achievements
I do not hate achievements. I just do not like things in my games which in single player mode require an Internet connection, no matter what they are. Local achievements are totally fine.
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elcook: GOG has a unique approach to digital distribution as we don't just release games "as is" but often spend great deal working on many of them, at times for months leading to release. Think of fixing classics and making them compatible with modern OSs, removing DRM, implementing GOG Galaxy powered features ourselves or operating cross play infrastructure supporting multiple platforms. Therefore there is no universal answer on the question of revenue split that fits all games and partners. Our goal is to balance expectations of our partners with providing a valuable and quality service to you, our customers.
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eisberg77: How long have you guys been having this unique approach you are talking about here? Was it just recently, as in just the last 3 months or so, of before that?
I didn't ask this at the time because I do understand there are exceptions like the games they either fixed or removed DRM themselves but I'm fairly sure there has to be a baseline for games where they just 'sell' the game with minimal effort on their end which is mostly what I was referring to. But that would've been an incomplete answer then so I understand his. I guess we'll have to wait for a developer to break ranks ;)
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elcook: .
.
.
We can’t wait for you to see some of the exciting things we have coming very soon.

EDIT: pinned
After yesterdays releases: Please cut the FPP immediately. If thats whats holding back the very soon exciting things: Kill it.

Also why is it that why you (not you but you gog in general) announce to show us some exciting things that the most memorable that quickly follows is the removal of some games? Unless that is what you actually meant and we just did not understood the punchline ;)
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Anothername: After yesterdays releases: Please cut the FPP immediately. If thats whats holding back the very soon exciting things: Kill it.
The fiscal year ends on March 31st, they're probably waiting for that
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elcook: GOG has a unique approach to digital distribution as we don't just release games "as is" but often spend great deal working on many of them, at times for months leading to release. Think of fixing classics and making them compatible with modern OSs, removing DRM, implementing GOG Galaxy powered features ourselves or operating cross play infrastructure supporting multiple platforms. Therefore there is no universal answer on the question of revenue split that fits all games and partners. Our goal is to balance expectations of our partners with providing a valuable and quality service to you, our customers.
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eisberg77: How long have you guys been having this unique approach you are talking about here? Was it just recently, as in just the last 3 months or so, of before that?
Long, long before that ;)
Post edited March 01, 2019 by Tarhiel
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SPTX: [...] Maybe CDP should open a real store on GOG. I mean a PHYSICAL store.
Sell the games on GOG in a box, giving back DRM-free its true meaning. [...]
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HypersomniacLive: What about updates/patches?
Overrated. The only reason people care about this now is because devs have gotten so lazy they release broken games. But even today the majority of games out there release without game breaking bugs. Not to mention, releasing games in boxes never prevented the user from finding/downloading/installing patches. Hell you don't even need sloppy services like steam to get your patches, if the game is well made, it will have an option somewhere to check for updates without having it shoved down your throat as mandatory treatment.
I miss the old days.
I don't get it. Does this mean regional prices are gone from now on?
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ledocool: I don't get it. Does this mean regional prices are gone from now on?
No. Regional prices remain. GOG will no longer pay customers who had prices higher than base price.
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ledocool: I don't get it. Does this mean regional prices are gone from now on?
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Olauron: No. Regional prices remain. GOG will no longer pay customers who had prices higher than base price.
Thanks. For a moment I thought I would have to drop GOG.
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ledocool: I don't get it. Does this mean regional prices are gone from now on?
I'm still surprised whenever I see this. And still say IF ONLY it'd mean that. But, as Olauron said, it's quite the opposite. Regional prices remain, those paying less than or the same as the USA are not affected in any way, but those from regions paying more than that (so, you know, some 4-5 times more than you, even if in some cases we're talking of countries as poor as Russia or worse) will now not even get that difference back as store credit, as it was so far.
On that note
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elcook: *ping*
Just wondering again whether there may be any chance for the default pricing when somebody puts a game on GOG to be either flat or at most just include the usual discounts, no price hikes, and some sort of message if the rights holder chooses to customize the pricing to state that, while they are ultimately free to choose whatever pricing structure they wish, GOG firmly recommends not charging any country more than the base (US) price and not having different prices for any country considered to be wealthy (as discounts for those would make it definitely unfair for anyone not getting discounts, even other wealthy countries, not to mention the rest). And also, while of course still allowing local prices to be set either in USD or local currency (or USD, EUR or local currency in case of European countries not using the Euro and whose local currency is supported), have the pricing set in USD everywhere by default, to be converted by GOG at the current rate, and have that message strongly recommend keeping that setting as well.
I mean, considering all the times indie devs have been surprised at being asked about regional pricing over these past 5 years, it's obvious that's not the case even though claimed for a long time that they still push for discounts only. And while big publishers have their own structure and likely won't care for anything of the sort, it may just make a difference for indies and small publishers, and you can't say that just having that as recommended pricing and requiring those who want to customize it to click through one more message will risk breaking their existing price fixing (ahem!) contracts with other distributors or what not, right?
Post edited March 01, 2019 by Cavalary
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Cavalary: Just wondering again whether there may be any chance for the default pricing when somebody puts a game on GOG to be either flat or at most just include the usual discounts, no price hikes, and some sort of message if the rights holder chooses to customize the pricing to state that, while they are ultimately free to choose whatever pricing structure they wish, GOG firmly recommends not charging any country more than the base (US) price and not having different prices for any country considered to be wealthy (as discounts for those would make it definitely unfair for anyone not getting discounts, even other wealthy countries, not to mention the rest). And also, while of course still allowing local prices to be set either in USD or local currency (or USD, EUR or local currency in case of European countries not using the Euro and whose local currency is supported), have the pricing set in USD everywhere by default, to be converted by GOG at the current rate, and have that message strongly recommend keeping that setting as well.
I can't find a quote now but I have read statements from some developers that they have no rights (as a result of agreement with Steam) to set prices for their games lower than on Steam. Steam doesn't care if prices are higher (thus the situation with Mexico, Indonesia, etc. judging by the comments in this thread).
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Olauron: I can't find a quote now but I have read statements from some developers that they have no rights (as a result of agreement with Steam) to set prices for their games lower than on Steam. Steam doesn't care if prices are higher (thus the situation with Mexico, Indonesia, etc. judging by the comments in this thread).
That's what I meant by price fixing contracts. (Which would be illegal for anything else, but if applied to a stream of bits sent from a server, nobody bats an eye...) But as I said, customizing the pricing to match whatever is desired would remain just as available, just that the default pricing won't be that way, and there will be one more message to click through before customizing. Because there were all those cases of indie devs saying they weren't aware regional pricing was a thing and something to take note of here, they just used recommended pricing from elsewhere or used some 3rd party service for pricing and whatever the defaults were there, so if this would be spelled out clearly, both in discussions prior to any signing if they exist and in the interface itself, at least it'd make sure that everyone at least thinks about it for a moment and can't say they're unaware.
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elcook: First of all, thank you for your support.
Which I'm afraid you run the serious risk of losing as you turn your backs (again) on one of your core values.

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elcook: But don’t worry, all is good, and we have a great plan for the future of GOG. We can’t wait for you to see some of the exciting things we have coming very soon.
I'm glad things are good on your end even though they don't feel so good on this end. And I certainly hope that the great plan (which actually feels more like a dangling carrot to soften the blow more than anything else) doesn't involve betraying any more of your core values. (Thought the whole "core values" thing worth repeating, I feel strongly about it).

I've said it before, I'm not in your shoes to know what's really going on, but at the end of the day, I choose where I shop based on values / causes I wish to support, value for money, and the quality of the customer service. And you have effectively destroyed one of the core things that made you unique.
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Cavalary: That's what I meant by price fixing contracts. (Which would be illegal for anything else, but if applied to a stream of bits sent from a server, nobody bats an eye...)
To be fair, I think that requirement is from the Steam Key Rules and Guidelines. I don't think it's entirely unreasonable to request you don't use their free keys service to then undercut Steam on another store. Discounts and the like are still allowed but there is the expectation that the base prices remain the same.

https://partner.steamgames.com/doc/features/keys
* You should use keys to sell your game on other stores in a similar way to how you sell your game on Steam. It is important that you don't give Steam customers a worse deal.

* It's OK to run a discount on different stores at different times as long as you plan to give a comparable offer to Steam customers within a reasonable amount of time.
Question?
Can low paying regions gift us games who are in a region that pays more money for the game otherwise?