It seems that you're using an outdated browser. Some things may not work as they should (or don't work at all).
We suggest you upgrade newer and better browser like: Chrome, Firefox, Internet Explorer or Opera

×
Community
General discussioncloud saves(8 posts)(8 posts)
(8 posts)
Pages:
1
This is my favourite topic
Posted January 25, 2018
how do you delete your cloud saves as I was told I have a full cloud for that game then I deleted the saves in my files but it still will not sync as the cloud is full please assist
Posted January 25, 2018
avatar
SandraOwen: how do you delete your cloud saves as I was told I have a full cloud for that game then I deleted the saves in my files but it still will not sync as the cloud is full please assist
Delete the saves from inside the game... not the from your files. That should remove them.

New update (which is in beta now) looks to improve on this:

1.2.35 Beta (January 17, 2018)
Changes and Improvements:
- Chromium Embedded Framework was updated to version 62, resulting in improved CPU and memory performance
- Cloud copy of save games will be removed on next sync when local files are removed and quota is exceeded
Bugfixes:
- [MacOS] Fixed a bug with user avatar not being visible after installation
- [Windows] Fixed Unicode support in Galaxy Overlay
Posted January 28, 2018
avatar
USERNAME:SandraOwen#Q&_^Q&Q#GROUP:4how do you delete your cloud saves as I was told I have a full cloud for that game then I deleted the saves in my files but it still will not sync as the cloud is full please assist
avatar
Hi BKGamining Your sugestion of to delete the files from inside of the game not my files did not make any sense at all I have no idea what you mean really at all could you clarify

Possibly it was better without cloud saves for me as I cannot leave the game without my computer hanging from the constant message about cloud saves
Post edited January 28, 2018 by SandraOwen
Posted January 28, 2018
avatar
avatar
SandraOwen: Hi BKGamining Your sugestion of to delete the files from inside of the game not my files did not make any sense at all I have no idea what you mean really at all could you clarify
What game are we talking about?

Instead of deleting the saves from inside the save folder manually, launch the game and delete the saves from within the game. That should be possible, when you close the game Galaxy will resync any saves that are left and should remove the deleted ones. Otherwise Galaxy may not register the saves as deleted if deleted manually and may re-download them when you launch the game keeping your saves full.
Posted January 28, 2018
Thats exactly as I did delete them when I launched the game I systematically went through each load and deleted it then in my save game file and still it sees them at the cloud end so didnt work unfortunately I can see this is a COG isssue not mine as I did not actually request a cloud save and I purchased this and my partners seperate game not from COG however I am having computer issues now as a result of the cloud connection. My list of games prior to when I go on is empty apart from a few now yet I am still showing over 4,000 saves.

Also my game save file is reflecting the delete of the games i chose to delete online in game when I started a new game
Post edited January 28, 2018 by SandraOwen
Posted January 28, 2018
avatar
SandraOwen: Thats exactly as I did delete them when I launched the game I systematically went through each load and deleted it then in my save game file and still it sees them at the cloud end so didnt work unfortunately I can see this is a COG isssue not mine as I did not actually request a cloud save and I purchased this and my partners seperate game not from COG however I am having computer issues now as a result of the cloud connection. My list of games prior to when I go on is empty apart from a few now yet I am still showing over 4,000 saves.

Also my game save file is reflecting the delete of the games i chose to delete online in game when I started a new game
This is in Galaxy correct? It's a little hard to understand what you wrote here... but...

You could try opting into the beta update and see if that works or turn off cloud saves (in Galaxy go to GOG COM logo -> features -> uncheck cloud saves).
Post edited January 28, 2018 by user deleted
Posted January 28, 2018
I have turned them off for now untill they clear the cog cloud end side hopefully the company will achieve this as I have plenty of room for the game my end

Thankyou howpefully COG will resolve this for other users
Post edited January 28, 2018 by SandraOwen
Posted January 28, 2018
avatar
SandraOwen: Thankyou howpefully COG will resolve this for other users
You may want to bring up the issue in the monitored stick about Galaxy:

https://www.gog.com/forum/general/gog_galaxy_official_discussion_thread
Pages:
1
This is my favourite topic
Community
General discussioncloud saves(8 posts)(8 posts)
(8 posts)