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General discussionCancel & Rebuy? Refund?(9 posts)(9 posts)
(9 posts)
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This is my favourite topic
Posted June 14, 2016
Quest for Kings and Glory

I purchased the King's Quest portion of this yesterday, unaware there was a sale for the two additional quest collections.

Can I get a refund of the difference? Is that a thing? Can I cancel those orders and re-buy the entire bundle above?

I paid $3.99 for each of the three King's Quest games.
I obviously would have purchased the entire bundle for $9.99.....

Do I have any recourse? The purchase was made less than 20 hours ago.
Posted June 14, 2016
avatar
Muthafodder: Quest for Kings and Glory

I purchased the King's Quest portion of this yesterday, unaware there was a sale for the two additional quest collections.

Can I get a refund of the difference? Is that a thing? Can I cancel those orders and re-buy the entire bundle above?

I paid $3.99 for each of the three King's Quest games.
I obviously would have purchased the entire bundle for $9.99.....

Do I have any recourse? The purchase was made less than 20 hours ago.
Yeah, just contact Support, they'll probably be able to help you out.
Posted June 14, 2016
avatar
Muthafodder: Quest for Kings and Glory

I purchased the King's Quest portion of this yesterday, unaware there was a sale for the two additional quest collections.

Can I get a refund of the difference? Is that a thing? Can I cancel those orders and re-buy the entire bundle above?

I paid $3.99 for each of the three King's Quest games.
I obviously would have purchased the entire bundle for $9.99.....

Do I have any recourse? The purchase was made less than 20 hours ago.
If you haven't downloaded any of the games or the extras, you can request, and will get, a full refund.

If you have downloaded any part of it, you're probably out of luck. I suppose you could request a refund anyway, and see what they say.
Posted June 14, 2016
Contact the support.
Post edited June 14, 2016 by phaolo
Posted June 14, 2016
You can ask for a refund from support, as long as you didn't download any portion of that purchase.
EDIT: ninja'd by the gravy train ;-)
Post edited June 14, 2016 by foxworks
Posted June 14, 2016
Yeah, I haven't downloaded anything.
Just purchased for the backlog, lol.

I'm not really familiar with GOG, just building a backlog.
What would be the best way to contact them?

Damn, great and eager community we have here :).
Post edited June 14, 2016 by Muthafodder
Posted June 14, 2016
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Muthafodder: Yeah, I haven't downloaded anything.
Just purchased for the backlog, lol.

I'm not really familiar with GOG, just building a backlog.
What would be the best way to contact them?

Damn, great and eager community we have here :).
I think this (https://www.gog.com/support/contact/my_orders_and_payments) is the one you need, though I can't specifically see a refund option in the drop down menu...
Posted June 14, 2016
Thanks
Posted June 14, 2016
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adaliabooks: I think this (https://www.gog.com/support/contact/my_orders_and_payments) is the one you need, though I can't specifically see a refund option in the drop down menu...
There isn't one, but the one time I asked for a refund the "order change" option worked quite well.
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This is my favourite topic
Community
General discussionCancel & Rebuy? Refund?(9 posts)(9 posts)
(9 posts)