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General discussionCan Someone Help Me(2 posts)(2 posts)
(2 posts)
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This is my favourite topic
Posted November 29, 2016
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phaolo: Yeah, ask GOG support.
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RS13: I asked them yesterday and have received no reply. I'm worried they're sending reply emails to my old address.
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darthspudius: Quick question, why did you sign up with your SCHOOL email address? Wouldn't having your very own account on outlook, gmail or something be a little more practical and sensible? Either you're dim or too young to be on here.

What am I talking about, people don't use their common sense. What was I thinking!
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RS13: Because I'm a grad student, so I assumed it would be about 5-7 years before I'd need to switch and I prefer to have only 1 email. (I'm self-aware enough to know that I won't reliably check multiple email addresses.) But, hey, thanks for your super-helpful reply. I will write it on my mirror so I can get that dose of helpfulness first thing in the morning, every morning!

And as for dim it's an ivy league email address, so...
I'd suggest getting in touch with our support team again. They tend to be quite helpful and handle cases on one to one basis. I will ask them to check out this thread as well in case no one's picked it up yet.
Post edited November 29, 2016 by fables22
Posted November 29, 2016
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RS13: I asked them yesterday and have received no reply. I'm worried they're sending reply emails to my old address.
Yes, this seems to be the problem: we reply to the e-mail address you contact us with. You can change the address in the e-mail field of the support form, and then give us details about how to find your account (e-mail address and/or username; username is preferred since it's less prone to typos) in the body of the message.

I see that my colleague replied to your message and it bounced, could you please contact us with a working address again?
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1
This is my favourite topic
Community
General discussionCan Someone Help Me(2 posts)(2 posts)
(2 posts)