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General discussionBeyond Two Souls doesn't start(15 posts)(15 posts)
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This is my favourite topic
Posted March 12, 2016
I grabbed a used copy of Beyond Two Souls, and I visited a friend to play it on his PS3 (I don't own one myself). When I launch the game from the menu, it never starts. It's just a black screen, and the only thing we can do is to turn off the console. The disc drive can be heard during the black screen, it sounds like it's starting and stopping all the time. The disc is fine, no scratches. We also tested with one of his games (Ico), and it worked fine, so we know the drive isn't faulty either.

We first tried playing the game without any internet connection, then we tried with internet connection, and updated the console and game with the latest patches, still no luck. Any possible solutions I can try?
No posts in this topic were marked as the solution yet. If you can help, add your reply
Posted March 12, 2016
Check both sides of the disc. A scratched or damaged upper layer is just as bad as deep scratches on the lower one.
Posted March 12, 2016
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Titanium: Check both sides of the disc. A scratched or damaged upper layer is just as bad as deep scratches on the lower one.
Just checked. I found no scratches. By the way, how would the PS3 react to a damaged disc? Would it give a error message, or a black screen like the one I'm getting?
Posted March 28, 2016
I have not given up yet :P I have now borrowed a different generation of PS3 from another friend. Same problem. I googled it, and it seems others has had the same issues (other people with the Limited Edition of Beyond Two Souls has gotten the black screen-issues, exchanging their copies with brand new ones didn't help). Am I screwed? Should I just give up the quest for David Cages masterpiece? Or is there something that can be done to make it work?
Posted March 28, 2016
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Random_Coffee: I have not given up yet :P I have now borrowed a different generation of PS3 from another friend. Same problem. I googled it, and it seems others has had the same issues (other people with the Limited Edition of Beyond Two Souls has gotten the black screen-issues, exchanging their copies with brand new ones didn't help). Am I screwed? Should I just give up the quest for David Cages masterpiece? Or is there something that can be done to make it work?
If it's a common problem, did you find any suggestions on how to solve it elsewhere? I don't own Beyond Two Souls, but never had this problem with other PS3 games.
Posted March 28, 2016
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CharlesGrey: If it's a common problem, did you find any suggestions on how to solve it elsewhere? I don't own Beyond Two Souls, but never had this problem with other PS3 games.
I found something that could help here

This answer seemed to help others with the same problem.

I resolved the issue by turning the PS3 off with the disc still inside. Then holding the power button down to turn it back on in SD mode. I let it sit until the PS3 detected the HDMI and prompted to switch over. I chose 'Yes' to switch over to HD mode. And voila - the XMB was showing the Beyond Two Souls game.
I don't know much about Playstations. What is SD-mode? Also, I do see the game being detected in the XMB, but I just get a black screen when I start it.
Posted March 28, 2016
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CharlesGrey: If it's a common problem, did you find any suggestions on how to solve it elsewhere? I don't own Beyond Two Souls, but never had this problem with other PS3 games.
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Random_Coffee: I found something that could help here

This answer seemed to help others with the same problem.

I resolved the issue by turning the PS3 off with the disc still inside. Then holding the power button down to turn it back on in SD mode. I let it sit until the PS3 detected the HDMI and prompted to switch over. I chose 'Yes' to switch over to HD mode. And voila - the XMB was showing the Beyond Two Souls game.
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Random_Coffee: I don't know much about Playstations. What is SD-mode? Also, I do see the game being detected in the XMB, but I just get a black screen when I start it.
Ah, so it's a signal problem. Do you have it connected via HDMI? It sounds like the game works fine, but the PS3 isn't sending the proper signal to your screen. Try out this solution yourself. If it doesn't work, you could also mess with the PS3 settings ( output, resolution etc. ). Worst case, try a different cable type.
Posted March 28, 2016
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CharlesGrey: Ah, so it's a signal problem. Do you have it connected via HDMI? It sounds like the game works fine, but the PS3 isn't sending the proper signal to your screen. Try out this solution yourself. If it doesn't work, you could also mess with the PS3 settings ( output, resolution etc. ). Worst case, try a different cable type.
Yes, I have it connected via HDMI. I don't have the Scart-cables for the PS3 though. The friend I borrowed it from couldn't find any of the cables for it. Is it still possible to fool the PS3 into thinking it is sending a different type of signal though?
Posted March 28, 2016
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CharlesGrey: Ah, so it's a signal problem. Do you have it connected via HDMI? It sounds like the game works fine, but the PS3 isn't sending the proper signal to your screen. Try out this solution yourself. If it doesn't work, you could also mess with the PS3 settings ( output, resolution etc. ). Worst case, try a different cable type.
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Random_Coffee: Yes, I have it connected via HDMI. I don't have the Scart-cables for the PS3 though. The friend I borrowed it from couldn't find any of the cables for it. Is it still possible to fool the PS3 into thinking it is sending a different type of signal though?
I think that's the problem -- it's already sending a different signal than it should. You say you use HDMI, yet you get no signal, so I figure it's trying to send the standard SD signal, via the other output port. ( I think the PS3 has at least 2 different picture/signal ports, right? ) No idea why it's doing that, but try the method you just posted earlier, and maybe it will switch to the proper signal. Worst case, pick up a Scart cable, or Component or whatever and use that instead ( depending on what input slots you have on your TV ). I think I actually used a Component cable for my PS3 for a pretty long time. Quality isn't quite as "clean" as via HDMI, but at least it allows for HD resolutions, unlike Scart.
Posted March 29, 2016
Well, I tried starting the console in SD-mode, and switched over when it prompted that a HDMI was detected, just like the post on Gamefaqs suggested. It started the console in 576p resolution, so I guess I did it right. It still didn't work though. You have a good point, saying that the console is sending signal through the other output-port. I think this might be the issue. I don't have the composite-cable for the PS3 though. I can try to get one, but it seems to be a proprietary PS3-cable, not a standard thing like HDMI. Can I just go into a store and find one of these on the store-shelf?
Posted March 29, 2016
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Random_Coffee: Well, I tried starting the console in SD-mode, and switched over when it prompted that a HDMI was detected, just like the post on Gamefaqs suggested. It started the console in 576p resolution, so I guess I did it right. It still didn't work though. You have a good point, saying that the console is sending signal through the other output-port. I think this might be the issue. I don't have the composite-cable for the PS3 though. I can try to get one, but it seems to be a proprietary PS3-cable, not a standard thing like HDMI. Can I just go into a store and find one of these on the store-shelf?
When you say "composite cable", do you mean the one with the red, yellow and white plugs? Because that one has the worst picture quality and should be a last resort for an HD device. ( Or any electronics device. )

I was talking about something like this: http://www.amazon.co.uk/BargainUniverse%C2%AE-Component-Playstation-bargain-universe/dp/B0051OD82C/ref=sr_1_33?s=videogames&ie=UTF8&qid=1459208430&sr=1-33&keywords=ps3+component+cable

Should have 5 plugs, 2 for sound and 3 separate ones for the video signal.

Problem is, not all screens have the proper ports for that type of cable, so worst case just get a decent Scart cable for your PS3. No HD resolutions, but at least the overall quality should be OK. Or just try that other solution once more... Maybe there's some other settings you can try?

As for the availability of the cables, any decent gaming/ electronics store should have them. Otherwise try Amazon or some similar web store.
Posted March 29, 2016
Sorry, I sold my PS3 and am just going on memory here. But the PS3 had some odd issues at times. One is that it does not always upscale to 1080- you must set that in options through the menus. Otherwise a game can and will output it's own resolution which in the case of the low aspect ratio of Beyond...may be a resolution your TV does not like. The game ran for me, but I was using a monitor and I had to to play with the settings on my monitor for ages to get the game to play without stretching vertically for example. So make sure you have upscaling enabled then you know you're outputting 1080. Any modern display device will display a 1080 input for sure, but not necessarily an oddball game resolution.

It would be nice to know beyond doubt that the game really is running correctly first. If you have an optical audio cable then you can determine this by going to the PS3 audio menu and forcing audio via 44khz PCM (Pulse Code Modulated) digital output. That will make the audio go out the optical port instead of (or as well as possibly) the HDMI cable. Then plug the optical cable into your amplifier, start the game and see if you get sound during the game starting. If so then the game is definitely working and you know you just have to solve some display/device incompatibility. Though...now that I think about it, maybe Euro PS3's don't have optical audio outputs...with that SCART port taking up so much space and all.
Posted March 29, 2016
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CharlesGrey: When you say "composite cable", do you mean the one with the red, yellow and white plugs? Because that one has the worst picture quality and should be a last resort for an HD device. ( Or any electronics device. )

Should have 5 plugs, 2 for sound and 3 separate ones for the video signal.

Problem is, not all screens have the proper ports for that type of cable, so worst case just get a decent Scart cable for your PS3. No HD resolutions, but at least the overall quality should be OK. Or just try that other solution once more... Maybe there's some other settings you can try?
Sorry, I mixed component and composite. I meant to say component :) I didn't know composite had the worst quality. I used that on my Xbox 360 for years :P (and still use it for my first-generation Xbox). It does not look like my TV has support for component-cables though. I'll look for a Scart-cable. I could also try some different resolution-settings first.

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CMOT70: Sorry, I sold my PS3 and am just going on memory here. But the PS3 had some odd issues at times. One is that it does not always upscale to 1080- you must set that in options through the menus. Otherwise a game can and will output it's own resolution which in the case of the low aspect ratio of Beyond...may be a resolution your TV does not like. The game ran for me, but I was using a monitor and I had to to play with the settings on my monitor for ages to get the game to play without stretching vertically for example. So make sure you have upscaling enabled then you know you're outputting 1080. Any modern display device will display a 1080 input for sure, but not necessarily an oddball game resolution.

It would be nice to know beyond doubt that the game really is running correctly first. If you have an optical audio cable then you can determine this by going to the PS3 audio menu and forcing audio via 44khz PCM (Pulse Code Modulated) digital output. That will make the audio go out the optical port instead of (or as well as possibly) the HDMI cable. Then plug the optical cable into your amplifier, start the game and see if you get sound during the game starting. If so then the game is definitely working and you know you just have to solve some display/device incompatibility. Though...now that I think about it, maybe Euro PS3's don't have optical audio outputs...with that SCART port taking up so much space and all.
I don't know if I have upscaling enabled, I'll check it out. By the way, I see the TV-overlay appearing in the corner of the screen when I start the game, saying that the current image is 720p. When I'm in the PS3-menus, it says 1080p, so I guess the TV just adapts to whatever resolution the current image is. If BeyondTS is running at 720p, it shouldn't be an issue. It's still 16:9. I don't know if the game actually runs at 720p though. It could be a case of the TV failing to change the resolution farther though, as you're saying that the game runs at a funky aspect ratio. I could try to change the output-resolution of the console to match the aspect ratio of the game. Do you know what aspect ratio/resolution I should go for?

I don't have an optical audio cable, and no amplifier, and I don't think this PS3 has the port for this :P It's a very good idea though.
Posted March 29, 2016
Composite cable is definitely the worst quality cable I know of for video devices. I mean, come on, it's the standard video cable they shipped with consoles for decades -- of course it's the cheapest crap they could find . :P

I think the Wii U was actually the first console to have an HDMI cable included as standard cable. I heard other console manufacturers used to claim that the customers don't really want/need HD cables for their consoles. Because apparently it makes sense to hook up a 720p device with an HD incompatible cable.

Oh, and I'm fairly sure the PS3 does have an optical sound port, but I never used it.
Posted March 29, 2016
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CharlesGrey: Oh, and I'm fairly sure the PS3 does have an optical sound port, but I never used it.
Hmm.. you're right, it did have an optical sound port. Looking for it last night in the darkness wasn't a reliable way to find out :P I still don't have any audiophile-equipment to hook it up to though, so it's pretty much a lost cause :(
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General discussionBeyond Two Souls doesn't start(15 posts)(15 posts)
(15 posts)