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One thing that might help you get a bit more time before it goes to sleep, assuming that it's running on battery and the battery is about empty: turn down the brightness on your screen. On mine, that's available with an F-key combo.
Okay, it just did it again... and I checked the log immediately (screenshot) and sure enough it shows it going to sleep... not crashing. WTF? I have checked and rechecked and checked again and all of my sleep settings are set to NONE or off. This thing should NOT be going to sleep like this. There was a Windows Update done on this thing since getting the new charger.

Man if Microsoft has screwed this up.....

I dunno.. I've gotta think it's more hardware related???? I dunno. I just don't fucking know and all I know is I can't really play Fallout 4 and that's the bottom line and I'm pissed as hell. lol

ADDED: I should add that it just did it AGAIN, and while I was still here and clicking and moving around the forums... it should NOT be going to sleep like this. I just don't know if it's power related or software related. Dammit.

And again it acts (to me anyway) like the hard drive and graphics cards aren't getting enough power because they the performance of this laptop is NOWHERE near what it was before. Not even close. God damn this is maddening.
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Post edited June 19, 2018 by OldFatGuy
This could be the charger providing insufficient power, causing a higher load on the battery which in turn leads to the battery's protection circuits kicking in (since lithium batteries must not be discharged too fast) and making your computer go to sleep.

If this is the case, you could try to charge the battery to some reasonable level (50% or higher) and then disconnecting the charger. The computer should then detect that it is running on battery power and automatically adjust performance (even though you have set everything to maximum performance this should still happen) such that the battery can safely provide the necessary power. Then there shouldn't be any more random shutting down (until the battery runs out of power).
You can try running a chkdsk /f /r. Ran across a post where hard drive errors caused that error and chkdsk repaired it.
answers.microsoft.com/en-us/windows/forum/windows_10-performance-winpc/the-system-has-returned-from-a-low-powe r-state/c613ed05-b443-473a-b0e7-d10c4bad69db

Might explain some of the slowdowns you are having as well.
And I just discovered another symptom. I played a DOS game, the same game I've played on this very laptop for months and it wad unplayable. The sound was so screwed up you had to turn it off. It was like when you adjust the cycles in the dosbox configuration file to high it screws up the sound, except of course I didn't change anything in the config file. And I went back to the file and checked to make sure, and not only was the last date edited way back when I first installed it on here, the number next to cycles was what it always has been.

Mmmmm... goes to sleep. Performance of hard drive and graphics horrible. And now I'm guessing the performance of the CPU (?????) is what's causing this problem???? The one thing all of those have in common is POWER. It's got to be a power problem of some sort and at this point the only thing I know to try is to find another charger and order and see if it makes a difference. (As it turns out the one at E-Bay I spoke of before may not be wright. It looks right, and has the right kind of connector, but the model number of the ASUS laptops that it is supposed to be for is NOT the model number of my laptop... whereas the charger I bought already did list this very model as what it was for.)

What I've got here is an expensive piece of shit... and someone should be responsible. Someone besides me I mean. Because this thing is less than 5 months old. I guess I should try the new charger thing first and if that does nothing I'm going to demand that ASUS take this thing and do something with it. My fear is that because it was customized they won't honor the warranty. (It was customized by the Newegg seller, not be me).
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phaolo: OldFat... you have the best and most expensive hardware here and always end up with the worst results ever.. :P
He also never responds to my questions when I try to help him so that could be one of the reasons (not paying enough attention to things and people) - this time I will not waste my time. :)
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OldFatGuy: snip
You claim the battery reads 100%. If you have the same problems running it on battery as with it plugged in, it's not your charger. You need to diagnose this one piece at a time.

If it's bad both ways, it could be a bad battery as sometimes batteries get bad enough to steal current even when plugged in. But, I would expect your battery to lose charge very quickly if that were the case.

Maybe, with the flooding there was an electrical short, and it did damage to the internal power supply, but in modern computers, voltage can be monitored. Maybe someone more familiar with that might be able to help.

Or your CMOS is borderline and reverted to some default settings.

Before we go further, we really need an answer here. Does it fail the same way unplugged from the charger or not? Does the battery have a problem remaining charged?

That's from the electrical side of things. Not talking configuration issues caused by an update conflict or file damage during an unexpected shutdown.

The last thing I would do is try to buy another $200-$300 power adapter before further diagnosing the problem. You said yourself that the battery reads 100% charge, so that power adapter seems to be working as far as I can tell.

You are claiming graphics and sound issues, does the Device manager say those items are working properly?
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phaolo: OldFat... you have the best and most expensive hardware here and always end up with the worst results ever.. :P
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Lexor: He also never responds to my questions when I try to help him so that could be one of the reasons (not paying enough attention to things and people) - this time I will not waste my time. :)
WTF? I have responded to questions all throughout this goddamned thread.

But please don't waste your time... because I'm not responding to you any further.
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OldFatGuy: snip
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RWarehall: You claim the battery reads 100%. If you have the same problems running it on battery as with it plugged in, it's not your charger. You need to diagnose this one piece at a time.

If it's bad both ways, it could be a bad battery as sometimes batteries get bad enough to steal current even when plugged in. But, I would expect your battery to lose charge very quickly if that were the case.

Maybe, with the flooding there was an electrical short, and it did damage to the internal power supply, but in modern computers, voltage can be monitored. Maybe someone more familiar with that might be able to help.

Or your CMOS is borderline and reverted to some default settings.

Before we go further, we really need an answer here. Does it fail the same way unplugged from the charger or not? Does the battery have a problem remaining charged?

That's from the electrical side of things. Not talking configuration issues caused by an update conflict or file damage during an unexpected shutdown.

The last thing I would do is try to buy another $200-$300 power adapter before further diagnosing the problem. You said yourself that the battery reads 100% charge, so that power adapter seems to be working as far as I can tell.

You are claiming graphics and sound issues, does the Device manager say those items are working properly?
Don't worry about it. I'm done.

Here are all of the codes I have left. Hopefully someone in this thread who tried to help (and who didn't including Luxor if you want one please please take one) will take a free game. Thanks to all in this thread and at GoG for everything they've done for me. You guys are the best and I'll never forget you.


B8385-DE6B2-87484-E861F-Oceanhorn Monster of Uncharted Seas
CC373-E5BBC-9CFE3-532DA-Grim Fandango Remastered
6DD43-49DAE-316A6-12A3B-Pandora First Contact Gold
62695-274AC-BC5C9-79B9C-Distant Worlds Universe
DDA1D-798BF-9118E-F18C4-Shadowrun Hong Kong Extended Edition
5D9DD-55C49-D589E-138B6-Shadowrun Dragonfall Director's Cut
5EA49-C544A-ECB7A-63D8D-The Witcher 3 Wild Hunt Game of the Year Edition
Post edited June 20, 2018 by OldFatGuy
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OldFatGuy: -snip-
And here i just came in and read all that, came up with a few unique ideas of my own, but you're done so i guess nevermind. XD
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OldFatGuy: I found one on on E-Bay
The colons in this link trigger something in gog's automatic URL linkifying tool. URL-encode them to %3A to make the link work.

I hope you'll be able to work through your frustration - both at your computer situation, and at the way communication with others here at gog sometimes doesn't quite work, and that you'll return, to hopefully together get it all fixed again.

That Pandora game you gave a key for looks really interesting. Don't know how I missed its existence. Sadly the key was taken already, but it's definitely gone on my wishlist.
I did however, to my great surprise, manage to snag the Witcher 3. Pondered several minutes if I should, given that I hadn't yet participated in this thread. But eh, there've been several others where I did, so I went for it. Thank you.

Btw, a stab at the issue, with a take I haven't seen yet - in the hope that you come back to read responses: Besides the regular sleep settings (after x minutes in inactivity and such), there settings in a different place ("Power options"?) for what should happen when you press the power button / close the lid, and "sleep" is an option there. If you change those settings, does the behaviour you're experiencing also change? (In other words, I'm trying to figure out what it is that's actually triggering the sleeping. Obviously you're not consciously pressing the button / closing the lid, but I want to rule out that this is simply a loose contact or somesuch.)

Oh, and high-end laptop models - including those from Asus - sometimes also have "shock-protection" to protect the harddisk from impact when falling, where an accelerometer can make the laptop hibernate. The BIOS might have some settings to disable that if your laptop has it?
Post edited June 20, 2018 by gogtrial34987
OFG, it seems like you decided to take a break from this forum. Hopefully you'll recover from any of your hardware troubles and any excess of the flood. Thanks for the codes that you've given to GOG users all this time. Heck, I've just taking a break from playing Sacred that you've given (managed to snag Dragonfall, that to my surprise after 45 minutes haven't been ninja'd)
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OldFatGuy: WTF? I have responded to questions all throughout this goddamned thread.
This thread is not the only one you created about your hardware troubles. :)
Nobody thanked OFG.. did any non-bot grab those keys?
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phaolo: Nobody thanked OFG.. did any non-bot grab those keys?
Both me and zlaywal posted that we took a single key and thanked him (both after 30+ minutes, making it likely that bot activity isn't quite as high as sometimes assumed, at least for new threads which aren't known as key drop locations). Shame about the lack of thank yous for the other five keys - but mayhap the people who took those did so personally through PMs?
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phaolo: Nobody thanked OFG.. did any non-bot grab those keys?
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gogtrial34987: Both me and zlaywal posted that we took a single key and thanked him (both after 30+ minutes, making it likely that bot activity isn't quite as high as sometimes assumed, at least for new threads which aren't known as key drop locations). Shame about the lack of thank yous for the other five keys - but mayhap the people who took those did so personally through PMs?
nah, OFG don't open his chat. But seriously, some thanks would be enough but most people content to hit & run.