It seems that you're using an outdated browser. Some things may not work as they should (or don't work at all).
We suggest you upgrade newer and better browser like: Chrome, Firefox, Internet Explorer or Opera

×
avatar
Icosan: Guys, that I am trying to tell you. The PC and the Phone are in the same spot, same country. I am not using VPN on any of the devices.
I know about tax differences in the different countries/regions. But in my situation everything concerns only one country.
Anyway
Thank you all for your diverse clarifications :)
Stay safe and enjoy good games!
Where you actually are and where GOG thinks you are may be different things...
And you don't need to check any external site to figure that out, just need to go to checkout and look at the very bottom, see what country is listed there in bold.
Attachments:
order.jpg (8 Kb)
Post edited February 14, 2023 by Cavalary
avatar
PixelBoy: The law also states that the tax percentage should visible in the receipt, but GOG has never shown that anywhere. So technically speaking, GOG does not fully follow those laws.
avatar
neumi5694: Well, in Europe it's "what you see is what you get". The Price on the product site must be the price you pay in the end. Some keysellers do not follow that rule, they only show the taxes at checkout. But GOG does.
Where?
I am not talking about changing the price or adding something to it during the checkout, I am talking about making the tax percentage visible to the buyer.

Even if the price is WYSIWYG, the buyer must be told how much of the final sum is actual price and how much is taxes.

My last Steam purchase receipt shows it as follows:

Subtotal 79,79€
Discount -63,71€ (-79%)
Tax 3,88€
Total 19,96€


Compare this to my GOG receipt:

DISCOUNT – 20230102 WEEKLY SALE € 7.30
DISCOUNT – 2022_WINTER_SALE € 52.40
DISCOUNT – 2022 WINTER SALE ANNIVERSARIES € 7.60
Order total: € 20.78

In the end they add this: "All prices include VAT if applicable."
But nowhere do they say if VAT has been applied, and if so, how much.


Steam receipt is legal, GOG receipt... not so much.
avatar
PixelBoy: I am not talking about changing the price or adding something to it during the checkout, I am talking about making the tax percentage visible to the buyer.
Well, my first post was about changing prices, related to the OPs "different prices" claim.
avatar
PixelBoy: Even if the price is WYSIWYG, the buyer must be told how much of the final sum is actual price and how much is taxes.
...

In the end they add this: "All prices include VAT if applicable."
But nowhere do they say if VAT has been applied, and if so, how much.

Steam receipt is legal, GOG receipt... not so much.
That's not strictly true. I'm going to quote UK law here, but it will be the same in all EU states as VAT regulations haven't changed since Brexit and VAT rules are harmonised across the EU.

Firstly, GoG are only obliged to issue a VAT invoice if they are selling to another VAT registered entity (VAT Regulations 1995 (SI 1995/2518); https://www.legislation.gov.uk/uksi/1995/2518/contents). So, if you contacted customer support with your VAT registration and asked for a full VAT invoice, then they would legally have to provide you with one. Of course, they would probably take the Epic Games route and apply the reverse charge (as it would become a B2B supply) and then pocket the VAT that they would have otherwise have paid on to the relevant tax authority.

The second get-out would be only if they have a rule that exists in the UK but may not exist in other EU states. This is for the simplified VAT invoice, which basically is for sales under £250. This version of the VAT invoice allows companies to omit the ex-VAT amount although would oblige the seller to include the VAT % charged.

In reality, they are likely relying on you not being VAT registered. Unless you're running a business that involves reviewing games (or buy gift codes for employees as gifts), it's unlikely that GoG would be making a VATable supply to a VAT registered entity.
This is way off topic here, taxes also having nothing whatsoever to do with regional prices, but I personally see listing taxes separately when selling to regular customers, as in not other businesses, as something of a cop-out for the store, sort of "don't blame us for this part of the price".
The customer should see the full cost of the product (as in not that utterly rotten "X+tax" US practice), what goes into it isn't their problem.