HypersomniacLive: Feedback on
Wishlist.
NOTE: I'm forced to mix in here a couple of things related to "PRIVACY" and "FRIENDS".
The old Wishlist had a nice, personalised look and feel to it, but that was sacrificed in favour of the bland, cold and eye-bleeding bright look of the game catalogue in List View. It no longer looks and feels like one's personal Wishlist, just a subset of the game catalogue, which again seems like it was done with GOG's convenience in mind and nth more; there's certainly nth here to make one feel that their user experience
* was taken into account.
Now, if we look into the details of the New Wishlist page(s)
GENRES: suffer from the same issues they do in the Game Collection page(s).
PRICE: as has been mentioned since the site revamp, the filters are too broad, and don't allow any kind of more complex filtering, like "under X amount" and "above Y amount". I'm not sure if they still work on nominal prices only, for example if they take into account that a game with a nominal price that falls within "under $20" but above $10, should appear among those that fall within "under $10" when discounted.
SORT BY Available options are: Title, Date Added, and By User Reviews. Let's take a closer look.
Sort by Title: has its place and use, if the alphabetising didn't suffer from the issues already discussed. But also says nth about one's preferences and priorities.
Sort by Date Added: has its place and use, in absolute terms of chronological order. But since Date Added depends on when a title is made available on the site, it doesn't really say anything about one's preferences and priorities.
Sort by User Reviews: Let's get the obvious out of the way first - it's misleading; it's User Ratings, which is not identical to User Reviews, as one can rate a title without leaving a review, if I'm not mistaken. If this has changed, someone please correct me.
I suppose that it has its place and use, though in my eyes it feels more like a marketing tool used by GOG to push sales. Especially since one is given zero options to sort their wishes based on their personal preferences and priorities - oops, here's the need for some form of manual sorting again.
So, GOG thinks (actually, they're sure) that our experience is improved when they give us the option to sort our wishlist by what others think and prefer than what we do.
Now, one could argue "but the old Wishlist had even less options" - true, that's why one would expect that changing it would result in more options for proper personalised sorting/ order/ managing. Yet the New Wishlist favours filtering and searching over a personalised experience; on this front, nth was improved by the change, and from a certain POV, it makes even less sense for the Wishlist than for the Game Collection.
There is a positive change though - sharing one's Wishlist. And having options on how to go about it. Expect that one does not when they've set to share their Wishlist to "with friends only"
and has pending friends invitations.
Based on a little experiment a few users and I conducted a couple of days ago, user B, who has received a friend invite by user A who has set their Wishlist to "with friends only" is instantly and automatically granted friends privileges. They can view user's A Wishlist before accepting the friend invitation, and for as long as the invitation is pending. So, if user B decides to decline user A, they've already been made privy to info that user A reserves only for their friends.
A friend invitation expresses the sender's interest and intent to be friends with the recipient, but does not automatically seal the friendship on the side of the sender (invites that the recipients have not acted on show as pending on the sender's side). And it most certainly should not be treated as a sealed deal.
Anyone interested in the details of our little experiment can go
here and read on.
Given that "with friends only" is t
he default setting, this bug introduces a breach of privacy.
I said bug, because I sincerely hope it's a bug that GOG needs to look in and fix, as otherwise friends privileges are poorly handled.
Lastly, the transition to the New Wishlist was not smooth - certain titles did not carry over in mine. I had
Armello and
Worlds of Magic in mine, but they're nowhere to be seen now, yet they still display that little lifeless, grey heart everywhere else on the site. And I know that I'm not the only one that has this issue.
* To expand a bit on this - user experience covers one's behaviors, attitudes, and emotions about using a particular product, system or service, in this case everything GOG related. GOG seems to fail to take into account all three, and that they're interlinked and affect each other; "betting" on them to be "manipulated" with initial hyping PR talk, and over time in favour of their choices with the silent treatment (let's wait for the discontent to die off, they'll get tired over time and get used to he changes) is not the way to do things.
Thumbs up man, GREAT post.