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Hello,

So far loving the remake. I'm currently playing Day 2, but it looks to me there might be a rather fatal flaw at this point.

On Day 2 the player is supposed to go to the Dixieland Drugstore and meet Madame Cazaunoux - after that it should be possible to talk to Grace about her and have her run some research on Cazaunoux. It's suggested in the new journal that replaced the tape recorder mechanism in the original game and I think I've done everything else at this point.

Since I couldn't progress, I actually used the new built-in hint system, but I've only gotten the same information I already had.

This only leaves me with the question if I'm doing something wrong or if I've encountered a game-breaking bug that makes progression beyond this point impossible.

Has this worked for someone else? Anyone having the same problem?

Thanks!
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Santiago.915: Hello,

So far loving the remake. I'm currently playing Day 2, but it looks to me there might be a rather fatal flaw at this point.

On Day 2 the player is supposed to go to the Dixieland Drugstore and meet Madame Cazaunoux - after that it should be possible to talk to Grace about her and have her run some research on Cazaunoux. It's suggested in the new journal that replaced the tape recorder mechanism in the original game and I think I've done everything else at this point.

Since I couldn't progress, I actually used the new built-in hint system, but I've only gotten the same information I already had.

This only leaves me with the question if I'm doing something wrong or if I've encountered a game-breaking bug that makes progression beyond this point impossible.

Has this worked for someone else? Anyone having the same problem?

Thanks!
I have THE SAME problem. I have done everything on day 2, bumped into Cazaunoux in Dixieland, however I can not get Grace to do research thus can not finish the day.
Post edited October 16, 2014 by MA1tRiX
Oh no, that's THE SAME problem. Maybe it's still too early, but really looks more and more like a bug. :(
Well this sucks. The demo finished at the end of day 2, so at least it worked there! I'll keep an eye on youtube and see if anybody posts a gameplay video beyond day 2...
Post edited October 16, 2014 by MA1tRiX
It's 100% a bug. I just used on older savegame and this time the option was there.

This time I went to the store and met Cazaunoux and then returned directly to the bookstore to talk to Grace. The first time I went to several other locations first. No idea what exactly triggered the bug, but it doesn't occur when going back to the bookstore without detours.

What's the best way to report this bug? I don't want to annoy Jane Jensen on Twitter or something. :D
Post edited October 16, 2014 by Santiago.915
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Santiago.915: It's 100% a bug. I just used on older savegame and this time the option was there.

This time I went to the store and met Cazaunoux and then returned directly to the bookstore to talk to Grace. The first time I went to several other locations first. No idea what exactly triggered the bug, but it doesn't occur when going back to the bookstore without detours.

What's the best way to report this bug? I don't want to annoy Jane Jensen on Twitter or something. :D
Post about in on the official forum http://www.postudios.com/blog/forum/ I'm sure other people will be soon. Now it seems I have to start the game again :( I would ask you for your save but I can't find where they are stored.
Post edited October 16, 2014 by MA1tRiX
The savegames are under

C:\Users\user\AppData\LocalLow\Phoenix Online Studios\GK1

Here is my savegame on Day 2 before the bug occurs, you can go directly to the Dixieland Drustore and then return to the bookstore. I only solved the riddles in the police station, pretty much everything else is still open, but it's certainly better than having to start over!

https://dl.dropboxusercontent.com/u/9082321/GK1.rar

Edit: For whatever reason that stupid dropbox client doesn't upload the file, seriously, the one time per year I'm using it it's not working... You can have the file though if you tell me where to send it.

Edit2: In the meantime, it worked. You can download the save game now.
Post edited October 16, 2014 by Santiago.915
Ah excellent. Thanks for that. A post has appeared on the official forum regarding this bug, while it doesn't happen to everyone (a particular sequence is causing it as you suspected).
Really hoping they are going to fix issues such as this. I have no experience with Phoenix yet, so I can't tell how they'll handle it.

I'm linking the topic you spoke of here, so people with similar issues will have it easier to share their info: http://www.postudios.com/blog/forum/index.php?topic=14145.0
They have posted an official response:

Hi, Wayne from QA here.

We've found this is a result of leaving the game right after Caz visits and coming back in via Continue.
So for those who just play through, you have no problems.
For those who come in for short play sessions and would often quit out, yes you may have ran against this bug.

So we will be putting out a patch to add an autosave for after Caz, but for now, please be aware and don't leave the game right after Cazaunoux visits.
Save manually or go to another New Orleans location if you have to leave the game right after.

I have also confirmed a few other places this can happen which I will list as a separate topic.

Very sorry for the pain this has caused some people.
Thank you for giving us the heads up!
And hope you enjoy the rest of the game!
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MA1tRiX: So we will be putting out a patch to add an autosave for after Caz,
Sounds like a quick'n'dirty fix. :( But hey, at least they are supporting it.

Also, can you please always add links to your sources? Thanks!
This problem is addressed here: http://www.postudios.com/blog/forum/index.php?topic=14152.0
Ran into this problem today, so I started a new game and played straight through without quitting and I only saved at the begging of each day, after the cutscene and I still encountered this bug WTF? Ironically, I remember people having a similar issue (myself included) with calling her in the original version as well.