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I've received the very same email this morning, including the contact the developers part, and explained them that it wasn't useful
Their follow-up email was more to the point but still generic... gave them 2 days' time then I will ask for a refund and buy from steam, let's see what they say


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consistent60: I just got an email back for the support ticket I logged....

It was the generic, update Windows, update your graphics cards drivers, verify game files.... etc.

No help at all. I am certain that they don't read their own forums.

** Update ** GOG have said they are aware of the widespread issue, and suggested I contact Microids directly.
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consistent60: Have just received a game update, downloading the missing 13.70gb now.
ah now we're going somewhere! thanks for sharing, let me check if I can see an updated offline installer

and indeed now the offline installer is 14GB in size, or thereabouts... made of five parts, no longer just two
looks promising, will give it a go this evening
Post edited November 20, 2023 by nofway
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consistent60: Have just received a game update, downloading the missing 13.70gb now.
Same thing here!
Even if the install option still displays 1.9GB when selecting the target directory for installation, when the download starts, it seems to download the full game this time.
See attachment.

EDIT:
The game is now starting... I hope you like stuttering. -_-'
Attachments:
Post edited November 20, 2023 by SyntAxeL
Hehehe (that was a stutter too).
Yes the game is now working, with the fixed installer
The game is quite buggy, there's a significant delay/lag of the controls, but that can be fixed by the developers (hopefully)
One baby step at the time..

EDIT to add:

The game is significantly buggy! Besides from the controls, if you load a saved game some (scripted?) parts of the saved status won't load back, leaving you stuck in a location with no chance to complete that part
The developers should really have cared more for this game...
Post edited November 20, 2023 by nofway
Game for me has turned into a bit of a too large download what about a demo version thats a bit smaller so i can try it out a bit more easily.