I am having the same exact issue. Windows 7. Any luck since your last post?

Personally I'm just going to play with the dovid=0 setting and just manually watch the damn movies when I finish missions, at least until/unless this is fixed.

Not had any luck. I've tried the compatibility wizard and the best I got was a slightly different resolution for the the frozen ssi vid. Might go through wizard again with the vids turned off and see what happens.

Here are my findings on the issue.

My situation:
1. Windows 8.1
2. GOG Games install/DL to my D:\
3. Download Final Liberation with GOG Galaxy
4. Hit play
5. SSI Logo video plays
6. Game crashes

Solution of course is to disable all videos with the epic.ini file, but this is unsatisfactory, so I did additional digging.

Findings:
1. The issue is not the Smack player or the video files themselves:
- All videos are SMK files, and SSI_Log.smk (the SSI logo video) works fine.
- So what I tried next was copying SSI_Log.smk two times and changing the name to the other three videos that I suspect play (FLINTRO.smk and HDILOGO2.smk) to see if it's just a corrupted video at fault. This didn't work.

2. The patch mentioned above didn't fix anything for me.

3. Going to RAD Game Tools and downloading updated Smack player files didn't help me:
- www.radgametools.com/smkdown.htm
- replaced all the SMACK* files in the FL directory with the versions from the website
- No dice
- The tools download doesn't have a copy of SMACKW32.DLL, but again, due to finding 1, I don't think that's the problem

4. The underlying problem appears to be a compatibility issue:
- I went into Event Viewer and took a look at the error there. The failing files mentioned are epic40k.exe and AcGenral.dll. The latter, according to Google, is involved in compatibility mode.
- I suspect there's an issue with the second call to the video player, because no matter which video you force to play first (by changing its filename to SSI_Log.smk), it's the second video that crashes.

I don't know how to fix issues w/ DLLs, so I'm kind of stuck at this point.

If you do download the RAD Game Tools, you can play all the videos from the game directory, and behold all the awesome cheesiness... out of context. But I don't know how to get the videos working in-game.

I am begining to believe that the problem is the incompatibility of smackply.exe.
If you try to run it it states: this program is incompatible with your version of windows,
please check whether you require ... 32bit or 64bit version.

I am running 64bit windows. is there a way to get a 64bit compatible smackply.exe
Or is there a way to get windows x64 to play in x32bit?

Here is what Genoan sent me when I contacted Technical Support.

"Hello

1) Please make sure that you use "Run as Administrator" to install and to start the game (right click on the shortcut or setup file and select "Run as Administrator").

2) Please update your graphics device drivers:
https://downloadcenter.intel.com/
3) Please try to start the game with a second display attached or follow this tutorial to create a virtual one:
http://img4.imageshack.us/img4/7223/tutorialcopy.jpg
Regards
Genoan

GOG.com Support"

IT WORKED. Hopefully it helps. And a big thanks to GOG!

I did all that but no cigar, it still crash after the SSII opening.

EDIT: I tried launching it with my alternate graphic cards and it worked like a charm.

I have just updated to Windows 10 and I am getting this problem. I have been playing fine pre update (window 7 64). I have an old toshi laptop i3 with intel graphics so pretty sure its not an OTT hardware problem and as I said before it was working fine pre up date.

Any ideas?

I'm having this problem with Windows 10 myself, just got the game. Don't want to disable cutscenes and I don't know how to do the solution Riggs posted as I don't know which thing I'd need from the Intel website. Running as administrator didn't change anything (admittedly I installed it under GOG Galaxy and I tried both ways of starting the game).
Also don't think I'd want a virtual display.

Any more details I should or need to give?

EDIT 1: Trying the automatic program thingy from the Intel website. Might also try the virtual screen thing if that doesn't work alone.

http://www.gog.com/forum/final_liberation_warhammer_epic_40000/possible_workaround_for_the_intro_video_problem

This worked perfectly for me.

As un update, ran the Intel update thing, game wouldn't start anymore. uninstalled, reinstalled as admin and now it still won't start, as Admin or otherwise. Doubt the virtual screen thing would help.

EDIT: Might try FerociousBeast's method.
EDIT 2: Tried it and now it gives me another error, straight up not starting at all.
EDIT 3: Changed the names of the video files back and it still won't start, giving me this error:
Can't link or embed images, so just change the (dot)s into .s
i694(dot)photobucket(dot)com/albums/vv305/CrashGordon94/FinalLiberationError_zps3olv4ivr.png

Quoting from the other topic: If you want to see the intro movie, it's on YouTube: https://www.youtube.com/watch?v=lIAr2NdetIs