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I have just bought the game, installed it and tried to play it and it crashes in the first scene (when I leave the scene on the donkey)..
And when I try to launch the game I have a message "can't find you gog ID : xxxx' or something like that.
As if there were a DRM on this game.
I must say that, now, I encounter random internet connection interuptions because of my FAI.
The crashes happen randomly but they seem to occur more frequently when changing of scene.
What is this issue ?

Moreover, I amplaying the French version of the game and in the menu , there is the word "USE" and I think that the word "UTILISER" should be better.

Thank you

Regards

Definitively, it crashes anywhere, anytime…

This game needs a patch urgently...
Post edited June 27, 2019 by abohl
avatar
abohl: I have just bought the game, installed it and tried to play it and it crashes in the first scene (when I leave the scene on the donkey)..
And when I try to launch the game I have a message "can't find you gog ID : xxxx' or something like that.
As if there were a DRM on this game.
I must say that, now, I encounter random internet connection interuptions because of my FAI.
The crashes happen randomly but they seem to occur more frequently when changing of scene.
What is this issue ?

Moreover, I amplaying the French version of the game and in the menu , there is the word "USE" and I think that the word "UTILISER" should be better.

Thank you

Regards

Definitively, it crashes anywhere, anytime…

This game needs a patch urgently...
Hello, can you send us teh logs.txt after the crash,if you can send us more than one will be beter but just one is fine.
The logs are in %appdata%/casualbrothers/3skulls
contact@casualbrothers.com
avatar
abohl: I have just bought the game, installed it and tried to play it and it crashes in the first scene (when I leave the scene on the donkey)..
And when I try to launch the game I have a message "can't find you gog ID : xxxx' or something like that.
As if there were a DRM on this game.
I must say that, now, I encounter random internet connection interuptions because of my FAI.
The crashes happen randomly but they seem to occur more frequently when changing of scene.
What is this issue ?

Moreover, I amplaying the French version of the game and in the menu , there is the word "USE" and I think that the word "UTILISER" should be better.

Thank you

Regards

Definitively, it crashes anywhere, anytime…

This game needs a patch urgently...
avatar
Gualbert: Hello, can you send us teh logs.txt after the crash,if you can send us more than one will be beter but just one is fine.
The logs are in %appdata%/casualbrothers/3skulls
contact@casualbrothers.com
After the recent update game is crashing for me as well (even unable to watch the intro scene - game crashes to desktop after showing the logo). I've sent you a detailed bug description and the log file.
avatar
Gualbert: Hello, can you send us teh logs.txt after the crash,if you can send us more than one will be beter but just one is fine.
The logs are in %appdata%/casualbrothers/3skulls
contact@casualbrothers.com
avatar
MarkoH01: After the recent update game is crashing for me as well (even unable to watch the intro scene - game crashes to desktop after showing the logo). I've sent you a detailed bug description and the log file.
Marko finally you could fixed the issue installing the codecs in link below, but all the codecs that needs the game Windows have by default, but if another have this issue try to install it
https://www.videohelp.com/software/LAV-Filters
avatar
MarkoH01: After the recent update game is crashing for me as well (even unable to watch the intro scene - game crashes to desktop after showing the logo). I've sent you a detailed bug description and the log file.
avatar
Gualbert: Marko finally you could fixed the issue installing the codecs in link below, but all the codecs that needs the game Windows have by default, but if another have this issue try to install it
https://www.videohelp.com/software/LAV-Filters
Yes, I told your (great fast and friendly) support via mail about this. Sorry, forgot to post here as well that I fixed this and it is NOT the fault of your game - it never was..

The only reason I figured this out is that I experienced a similar issue with 2 or three games a long time ago and installing the splitters (it's not the actual codec that's the problem but the splitters) have helped. Afaik this problem only exists on Win7 and not on all machines. Maybe it might help others as well.

Just received another update. Can you tell us what changed?
Post edited July 03, 2019 by MarkoH01
avatar
Gualbert: Marko finally you could fixed the issue installing the codecs in link below, but all the codecs that needs the game Windows have by default, but if another have this issue try to install it
https://www.videohelp.com/software/LAV-Filters
avatar
MarkoH01: Yes, I told your (great fast and friendly) support via mail about this. Sorry, forgot to post here as well that I fixed this and it is NOT the fault of your game - it never was..

The only reason I figured this out is that I experienced a similar issue with 2 or three games a long time ago and installing the splitters (it's not the actual codec that's the problem but the splitters) have helped. Afaik this problem only exists on Win7 and not on all machines. Maybe it might help others as well.

Just received another update. Can you tell us what changed?
Yes sure, was a small bug, we detected and now is fixed as well. thanks
The game was crashing for me like crazy as well, but after last patch (where's the changelog?) everything works perfectly fine now. Thanks.
I have Steam version of the game + Windows 10 and also had problem with frequent crashes. I had already LAV filters installed on my system so I tried to install the latest version 0.74.1 but the game still crashed. Then I uninstalled them and now all crashes seem to be gone (I tested it for two hours without a crash). So maybe on Windows 7 these filters need to be installed but from Windows 10 removed.
Post edited July 07, 2019 by J234
I tried all of your solutions, and nothing seems to work. Game just crashes/freezes during starting cutscene.

Logs are below.

[App ] 00:00:00:378 Fenimore Fillmore: 3 Skulls of the Toltecs, logs started...
[App ] 00:00:11:710 CreateUserPath "Klaudia" Init
[App ] 00:00:11:711 Path Data C:\Users\Jacek\AppData\Roaming\CasualBrothers\3Skulls\
[App ] 00:00:11:711 Path User C:\Users\Jacek\AppData\Roaming\CasualBrothers\3Skulls\Klaudia\
[App ] 00:00:11:712 Path Savegames C:\Users\Jacek\AppData\Roaming\CasualBrothers\3Skulls\Klaudia\Savegames\
[App ] 00:00:11:712 CreateUserPath "Klaudia" Done ~0.001392
[App ] 00:00:11:713 Settings:
Language { Polish }
Voices { English }
Volume { 1.000000 }
Enhanced { true }
Subtitles { true }
VideoSettings
{
Device { "Intel(R) HD Graphics" }
Display { \\.\DISPLAY1 }
Resolution { 1366 768 }
Fullscreen { true }
VSync { false }
AllModes { true }
MotionBlur { true }
}

[App ] 00:00:11:714 App Init Init
[Audio ] 00:00:12:674 Init Init
[Audio ] 00:00:12:675 Init Done ~0.000307
[App ] 00:00:15:019 App Init Done ~3.305745
[App ] 00:00:15:037 Active false, count1, pause false
[RGL ] 00:00:15:047 RGL Init DX11 Init
[RGL ] 00:00:15:047 InitEnumerate Init
[RGL ] 00:00:15:051 Adapter: Intel(R) HD Graphics , Output: \\.\DISPLAY1
[RGL ] 00:00:15:051 InitEnumerate Done ~0.003396
[RGL ] 00:00:15:051 InitDevice Init
[RGL ] 00:00:16:007 Turn off Alt Enter Print Screen
[RGL ] 00:00:16:007 ChangeVideoOutput Init
[RGL ] 00:00:16:007 Adapter: Intel(R) HD Graphics , Output: \\.\DISPLAY1 , Width: 1366 , Height: 768 , Fullscreen: true , VSync: 1
[RGL ] 00:00:16:007 refs of frame_buffer 0
[RGL ] 00:00:16:007 refs of depth_stencil_buffer 0
[RGL ] 00:00:16:008 EnumerateVideoModes Init
[RGL ] 00:00:16:012 Video Modes: 25
[RGL ] 00:00:16:012 EnumerateVideoModes Done ~0.004263
[RGL ] 00:00:16:098 ChangeVideoOutput Done ~0.091159
[RGL ] 00:00:16:098 InitDevice Done ~1.047405
[RGL ] 00:00:16:099 RGL Init DX11 Done ~1.051734
[App ] 00:00:17:065 Active true, count0, pause false
[App ] 00:00:17:688 Background Load: graficos/fondos/papel/papel.map, 215 Init
[App ] 00:00:17:710 Background Load: graficos/fondos/papel/papel.map, 215 Done ~0.021938
[App ] 00:00:17:936 Version 1.5.3
[App ] 00:00:33:386 Load game C:\Users\Jacek\AppData\Roaming\CasualBrothers\3Skulls\Klaudia\Savegames\Save0000Auto.sg1 Init
[App ] 00:00:33:387 Background Load: graficos/fondos/papel/papel.map, 215 Init
[App ] 00:00:33:389 Background Load: graficos/fondos/papel/papel.map, 215 Done ~0.002025
[App ] 00:00:33:390 PVD Play intro_part_1
[App ] 00:00:33:774 Load game C:\Users\Jacek\AppData\Roaming\CasualBrothers\3Skulls\Klaudia\Savegames\Save0000Auto.sg1 Done ~0.388191
avatar
Nargogh: I tried all of your solutions, and nothing seems to work. Game just crashes/freezes during starting cutscene.

Logs are below.

[App ] 00:00:00:378 Fenimore Fillmore: 3 Skulls of the Toltecs, logs started...
[App ] 00:00:11:710 CreateUserPath "Klaudia" Init
[App ] 00:00:11:711 Path Data C:\Users\Jacek\AppData\Roaming\CasualBrothers\3Skulls\
[App ] 00:00:11:711 Path User C:\Users\Jacek\AppData\Roaming\CasualBrothers\3Skulls\Klaudia\
[App ] 00:00:11:712 Path Savegames C:\Users\Jacek\AppData\Roaming\CasualBrothers\3Skulls\Klaudia\Savegames\
[App ] 00:00:11:712 CreateUserPath "Klaudia" Done ~0.001392
[App ] 00:00:11:713 Settings:
Language { Polish }
Voices { English }
Volume { 1.000000 }
Enhanced { true }
Subtitles { true }
VideoSettings
{
Device { "Intel(R) HD Graphics" }
Display { \\.\DISPLAY1 }
Resolution { 1366 768 }
Fullscreen { true }
VSync { false }
AllModes { true }
MotionBlur { true }
}

[App ] 00:00:11:714 App Init Init
[Audio ] 00:00:12:674 Init Init
[Audio ] 00:00:12:675 Init Done ~0.000307
[App ] 00:00:15:019 App Init Done ~3.305745
[App ] 00:00:15:037 Active false, count1, pause false
[RGL ] 00:00:15:047 RGL Init DX11 Init
[RGL ] 00:00:15:047 InitEnumerate Init
[RGL ] 00:00:15:051 Adapter: Intel(R) HD Graphics , Output: \\.\DISPLAY1
[RGL ] 00:00:15:051 InitEnumerate Done ~0.003396
[RGL ] 00:00:15:051 InitDevice Init
[RGL ] 00:00:16:007 Turn off Alt Enter Print Screen
[RGL ] 00:00:16:007 ChangeVideoOutput Init
[RGL ] 00:00:16:007 Adapter: Intel(R) HD Graphics , Output: \\.\DISPLAY1 , Width: 1366 , Height: 768 , Fullscreen: true , VSync: 1
[RGL ] 00:00:16:007 refs of frame_buffer 0
[RGL ] 00:00:16:007 refs of depth_stencil_buffer 0
[RGL ] 00:00:16:008 EnumerateVideoModes Init
[RGL ] 00:00:16:012 Video Modes: 25
[RGL ] 00:00:16:012 EnumerateVideoModes Done ~0.004263
[RGL ] 00:00:16:098 ChangeVideoOutput Done ~0.091159
[RGL ] 00:00:16:098 InitDevice Done ~1.047405
[RGL ] 00:00:16:099 RGL Init DX11 Done ~1.051734
[App ] 00:00:17:065 Active true, count0, pause false
[App ] 00:00:17:688 Background Load: graficos/fondos/papel/papel.map, 215 Init
[App ] 00:00:17:710 Background Load: graficos/fondos/papel/papel.map, 215 Done ~0.021938
[App ] 00:00:17:936 Version 1.5.3
[App ] 00:00:33:386 Load game C:\Users\Jacek\AppData\Roaming\CasualBrothers\3Skulls\Klaudia\Savegames\Save0000Auto.sg1 Init
[App ] 00:00:33:387 Background Load: graficos/fondos/papel/papel.map, 215 Init
[App ] 00:00:33:389 Background Load: graficos/fondos/papel/papel.map, 215 Done ~0.002025
[App ] 00:00:33:390 PVD Play intro_part_1
[App ] 00:00:33:774 Load game C:\Users\Jacek\AppData\Roaming\CasualBrothers\3Skulls\Klaudia\Savegames\Save0000Auto.sg1 Done ~0.388191
Hello we've updated the game to the version 1.5.4, this version don't use mp3 anymore right now all the sounds go through ogg.


We've updated the version 1.5.4, this version use ogg instead mp3 for the audios, so should fix the issues about that have few of you.
Sorry for any inconvenience.
Post edited July 15, 2019 by Gualbert
It still does not work... symptom remains the same (lag&crash during opening sequence, I cannot skip it as well).
Update:
Okay, it seems it doesn't crash anymore, just lags a little. I will try to adjust settings tomorrow and check if it will solve the problem.
Post edited July 19, 2019 by Nargogh