DreamedArtist: You sure? it should run without any issues, even the old retail version on disc runs on 10 with no issues once you get rid of windows live thing.
What are your specs? Maybe I can help you out here to get it to run, if it is what I think it is.
SD762: Thanks for helping! All the forums online tried all the youtube videos for the fixes nothing works. Here are my specs:
HP Slimline Desktop PC 270-p)xx
Processor: Intel(R) Core(TM) i3-7100T CPU @ 3.40 GHz 3.40
Installed RAM 8.00 GB
Go in order
Method 1
https://www.youtube.com/watch?v=2PW6K-7mbx8 I have had this issue on my media PC and I have the same CPU on that thing. What we are dealing with here is a very fussy game when it comes to It's GPU selection. My 8700k will flat out not work with this game with integrated graphics, no matter what I tried. the I3 series had much more success, maybe due to the chip using an older code? who knows. if this method does not try this.
Now for method 2
https://www.microsoft.com/en-ca/download/details.aspx?id=8109 Download this and make a folder called games. and a folder in games folder called DirectX and extract it into it. then go into the DirectX folder where you extracted it and install the program from within the folder. and re install the game as well into the game folder to take advantage of this.
next
Go to control panel and uninstall programs. on the left you will see turn windows features off and on. select legacy conponant and direct play from that and click on the net framework 3.5 (includes .net 2.o and 3.0
and have net framework 4.7 clicked as well then your pc should download the required files and restart.
Sometimes you might need to right click on the icon of the game and put it in compatibility mode, Sometimes but this can help as well. I never had to use it but who knows.
after that the game should boot. SHOULD boot if not then I think you might have one of those chips that just don't want to deal with anything hard. and you might need to get like a 1050 or 1050 ti to add and enjoy the game right.