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Hi,
After latest update (Patch 1.1.0.33508 (17 August 2017)) got some problem on launching the game (after splashscreen):

MachineId:34302579437521D25AAF01A63265600F
EpicAccountId:

Access violation - code c0000005 (first/second chance not available)

RSG_Win32_Shipping!FD3D11DynamicRHI::SetupAfterDeviceCreation()
RSG_Win32_Shipping!FD3D11DynamicRHI::InitD3DDevice()
RSG_Win32_Shipping!RHIInit()
RSG_Win32_Shipping!FEngineLoop::PreInit()
RSG_Win32_Shipping!GuardedMain()
RSG_Win32_Shipping!GuardedMainWrapper()
RSG_Win32_Shipping!WinMain()
RSG_Win32_Shipping!__scrt_common_main_seh() [f:\dd\vctools\crt\vcstartup\src\startup\exe_common.inl:253]
kernel32
ntdll
ntdll

Anyone could serve a solution for this? Thanks in advance!
Post edited August 17, 2017 by prorider1
Hi there! Could you send us your PC's hardware configuration, and are you playing in VR?
avatar
baci: Hi there! Could you send us your PC's hardware configuration, and are you playing in VR?
Thanks for fast response!. No VR, here is the spec:
------------------
System Information
------------------
Time of this report: 8/18/2017, 14:13:01
Machine name: pcpcpc-PC
Operating System: Windows 7 Professional 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_ldr.170707-0600)
Language: Polish (Regional Setting: Polish)
System Manufacturer: Hewlett-Packard
System Model: HP EliteBook 8570p
BIOS: Default System BIOS
Processor: Intel(R) Core(TM) i5-3320M CPU @ 2.60GHz (4 CPUs), ~2.6GHz
Memory: 16384MB RAM
Available OS Memory: 16318MB RAM
Page File: 4243MB used, 28389MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 32bit Unicode
It seems like you're running the 32-bit version of the game on a 64-bit OS. Could you try the 64-bit executable? If that doesn't work, try updating your graphics drivers and see if that helps.
Just updated drivers - didnt help.
How to run game in x64? There are 2 exe files in game dir (1 for uninstall). (running through GOG Galaxy didnt solve issue too)
Post edited August 18, 2017 by prorider1
avatar
prorider1: Just updated drivers - didnt help.
How to run game in x64? There are 2 exe files in game dir (1 for uninstall). (running through GOG Galaxy didnt solve issue too)
You should find the 64bit executable in the subfolder RSG/Binaries/Win64/.
With the new patch, we upgraded our Unreal Engine version to a newer release, so there might be some new issues introduced, if running the 64 bit executable doesn't help in your case, could you try downloading an older version (e.g. 1.0.9) of the game and verify if that still works?
avatar
prorider1: Just updated drivers - didnt help.
How to run game in x64? There are 2 exe files in game dir (1 for uninstall). (running through GOG Galaxy didnt solve issue too)
avatar
baci: You should find the 64bit executable in the subfolder RSG/Binaries/Win64/.
With the new patch, we upgraded our Unreal Engine version to a newer release, so there might be some new issues introduced, if running the 64 bit executable doesn't help in your case, could you try downloading an older version (e.g. 1.0.9) of the game and verify if that still works?
Hi,
Great stuff! It seems running game manually from RSG/Binaries/Win64/ works!
Conclusion would be: GOG Galaxy is starting wrong version of the game or its not correctly selected in the game main exec.
Much thanks for help :)
Post edited August 21, 2017 by prorider1