It seems that you're using an outdated browser. Some things may not work as they should (or don't work at all).
We suggest you upgrade newer and better browser like: Chrome, Firefox, Internet Explorer or Opera

×
Game keeps crashing on launch and then goes to a blank black screen.

Anyone else getting this issue or knows what's causing this?

Thanks in advance.
avatar
Dinochimp: Game keeps crashing on launch and then goes to a blank black screen.

Anyone else getting this issue or knows what's causing this?

Thanks in advance.
Many people are having same issue and the devs are working on it:
http://steamcommunity.com/app/311690/discussions/0/371918937280430837/

Steam Public Beta... so it will probably take only a couple of years till the patch becomes available on gog.
avatar
Dinochimp: Game keeps crashing on launch and then goes to a blank black screen.

Anyone else getting this issue or knows what's causing this?

Thanks in advance.
avatar
tknp: Many people are having same issue and the devs are working on it:
http://steamcommunity.com/app/311690/discussions/0/371918937280430837/

Steam Public Beta... so it will probably take only a couple of years till the patch becomes available on gog.
Have you updated to version 1.0.1 yet?
avatar
Dinochimp: Game keeps crashing on launch and then goes to a blank black screen.

Anyone else getting this issue or knows what's causing this?

Thanks in advance.
Please update the game to version 1.0.1 and let us know if the black screen issue persists :)
Post edited April 07, 2016 by JudasIscariot
avatar
Dinochimp: Game keeps crashing on launch and then goes to a blank black screen.

Anyone else getting this issue or knows what's causing this?

Thanks in advance.
The updated 1.0.1 version may fix this issue for you, but if not, this could be a corrupted save file.

We're looking into causes and solutions, but for now you can manually restore a backup save (we keep three backups at 45 minutes intervals). Save files are located here:

Windows: %USERPROFILE%/AppData/LocalLow/Dodge Roll/Enter the Gungeon
OSX: ~/Library/Application Support/Dodge Roll/Enter the Gungeon
Linux: ~/.config/unity3d/Dodge Roll/Enter the Gungeon

Backups should look something like "SlotA.backup.<time>". You can restore one of these backups by simply renaming it to "SlotA.save", or simply remove the offending save.

If that also doesn't solve your problem, please file a report on our support form (http://goo.gl/forms/rk5hGs6b4H) and send us an output log as explained in that link.

Thanks!
Post edited April 07, 2016 by DodgeRollRubel
These are my report log... I can't even try the game!

https://www.dropbox.com/sh/2it2bxdz4ewzhhw/AABrccaNQBOQlLUrrqiEo59Ia?dl=0
avatar
DodgeRollRubel: If that also doesn't solve your problem, please file a report on our support form (http://goo.gl/forms/rk5hGs6b4H) and send us an output log as explained in that link.
^Needs more orange.
avatar
JudasIscariot:
avatar
DodgeRollRubel: If that also doesn't solve your problem, please file a report on our support form (http://goo.gl/forms/rk5hGs6b4H) and send us an output log as explained in that link.
avatar
Gydion: ^Needs more orange.
avatar
JudasIscariot:
avatar
Gydion:
Give it time as I am already ahead of you on that :P
avatar
JudasIscariot: Have you updated to version 1.0.1 yet?
Turns out my issue was totally unrelated to that :P
I just needed a missing sdl package. But that error showed up only in the unity log not in the console.
Nice game!
Still not working on update 1.0.2.

This is for a first time launch not a saved game if that makes any difference.

Where do I send the logs if you want them?
Okay, after some try i find that game won't start if Play.tv (recording app for AMD card) is open. After closing it, game run perfectly.
avatar
Kiactus: Okay, after some try i find that game won't start if Play.tv (recording app for AMD card) is open. After closing it, game run perfectly.
Same for me. Closing the Play.tv program stopped the crashing.
avatar
Kiactus: Okay, after some try i find that game won't start if Play.tv (recording app for AMD card) is open. After closing it, game run perfectly.
I don't have Play.tv but thanks for the info.
avatar
Dinochimp: Still not working on update 1.0.2.

This is for a first time launch not a saved game if that makes any difference.

Where do I send the logs if you want them?
You can send me a link to the logs via PM with a description of the issue and some basic system info (OS, video card and video card driver version, RAM, basic stuff like that..) and I can forward them to the dev :)
Crashes at once on windows 10 x64 with nvidia gtx 780.
I also installed the latest driver to no avail.

And I don't have a play.tv thingie.

Update:

I had a look in the log files, and it looks like it is having trouble reading memory properly.
It seems it could not register any memory at all.

Update #2:

I found the reason. Another game (Call of Juarez: Gunslinger) had crashed and remained running in the background.
So whatever resources it claimed, interfered with whatever EtG want to use, and so there was no memory.

Killing that process, worked.. and the game works.
Post edited April 10, 2016 by Mithril.218
installing libsdl 1.2 fixed it for me. Thx tknp

sudo apt-get install libsdl1.2
Post edited June 14, 2017 by FloBrauchle