I purchased this a few months from GoG and have yet to be able to play it. Everytime I go to launch it presents a runtime error.

For weeks now I've been doing everything the support page has suggested. I've tried

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System Information
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Time of this report: 3/10/2018, 23:31:47
Machine name: LENOVO-PC
Operating System: Windows 8.1 64-bit (6.3, Build 9600) (9600.winblue_ltsb.180201-0600)
Language: English (Regional Setting: English)
System Manufacturer: LENOVO
System Model: 10181
BIOS: I1KT37AUS
Processor: Intel(R) Core(TM) i5-4460 CPU @ 3.20GHz (4 CPUs), ~3.2GHz
Memory: 8192MB RAM
Available OS Memory: 8124MB RAM
Page File: 2565MB used, 8118MB available
Windows Dir: C:\windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.03.9600.17415 64bit Unicode

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DxDiag Notes
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Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Input Tab: No problems found.

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DirectX Debug Levels
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Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

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Display Devices
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Card name: NVIDIA GeForce GT 720
Manufacturer: NVIDIA
Chip type: GeForce GT 720
DAC type: Integrated RAMDAC
Device Type: Full Device
Device Key: Enum\PCI\VEN_10DE&DEV_1286&SUBSYS_29281462&REV_A1
Display Memory: 4038 MB
Dedicated Memory: 1990 MB
Shared Memory: 2048 MB
Current Mode: 1360 x 768 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: ELEFW392
Monitor Id: ELE3910
Native Mode: 1360 x 768(p) (60.015Hz)
Output Type: HDMI

Doesn't work for me either. Do you also get a "unhandled win32 exception" error? you can check after you click 'debug' from the crash window

No, when I launch empires I get a pop-up saying "Microsoft Visual C++ Runtime Error", "the application has requested the Runtime to terminate it in an unusual way".

I've installed the direct X from june 2010 and the other web thing as suggested by the trouble shoot. Doesn't do anything. I've followed all the fixes people posted here in the forums as well. I even tried sending a message to GoG, but haven't had a response for a few months now. I want to buy more games on GoG, but I'm not going to if I can't get the first game I bought to even work.