zainodis: Hello everyone,
I have the oposite problem as the threadposter: When the holiday sales started servers were under heavy load and I got a "sorry server is not accessible" (or sth to that effect) several times. I tried to download empire earth (didn't have to add it to the shopping cart) several times - but failed the first few times, due to high server load. But one time I managed and when I checked my Account some time later I had FOUR copies of empire earth on my account oO ! I wrote to support, if they can remove three of the copies from my account, but unfortunately no feedback yet :( ...
Anyone has the same problem and an idea how to remove those excess copies from my account?
Thanks in advance & Cheers
As there is no option to remove games from your shelf by yourself, the guys from support are the only ones who can help you.