Posted July 20, 2016
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I'm still a bit annoyed that EA pulled Dragon Age II from Steam. I refuse to install Origins (and I heard it runs a bit wonky in Wine on Linux too), and that you then need to buy BioWare points to buy the DLC... that just annoys me to no end. The packs of BioWare points don't even cleanly fit into what you need to pay for the combined DLCs (IIRC), so I'd basically have wasted left-over points, which is wasted money. That's F2P MMO tactics.
Okay, so still can't figure out why I can't spend my points and re-opened the ticket. Still no dice, so they finally just gave me the DLC. Great. So now I have 2100+ Bioware points I still can't use, but ended up with the DLC and the three Mass Effect games. I came out ahead a bit, heh.
Forgot about the issue for a while and tried it again after some time had passed by trying once again to get one of the free DA2 DLCs (the High Resolution Pack, now that I think of it). It worked! So, I could now spend the points I'd purchased around six months prior. So I ended up getting a number of the items left out of ME2 Trilogy Edition. Managed to spend all the points with no left overs, so that worked out pretty well.
Never did find out what the issue was preventing me from spending the points, but... *shrug*
And while it was a nightmare scenario, I do wan to say that in this and most other contacts I've had with EA customer support have been pretty positive overall. Even when they couldn't fix the problem, they were pretty decent people to deal with. In spite of their bad reputation, heh.
Flynn
Post edited July 20, 2016 by FlynnArrowstarr